Lovely friendly staff , comfortable room , fantastic breakfast with loads of choices

Lovely hotel and location. Friendly attentive staff. Lacking coffee and drinks bar.

Really central hotel but outside of the noise. 2 min walk to pubs and restaurants and 10mins to main shopping centre and busy night life. Perfect place and beautiful rooms with fabulous breakfast. Would definitely stay again here. Parking is a 5 min walk away.

Location was amazing close to everything.

No breakfast,staff good 😊 bar was there one

Breakfast good & varied. Very good position.

Been a few times. Staff always pleasant & helpful. Location excellent. Used to have seated area and own bar not sure if this still case as did not see on this visit.

Check in was quick and smooth, rooms clean but looking tired. Quite a few scuff marks on the furniture and paint work. Breakfast was good plenty of choice. Location is great

Nice staff, great location in centre and 5mins from station. Comfortable beds.

Great location and superb breakfast. Close to amenities, bus stops etc. The room was pleasant and quiet. No kettle in room but plenty of cafés nearby. Would definitely stay again

Great place to stay - just didn’t hit the mark for 5* . However the staff were amazing, and some parts of the venue were gorgeous. Shower was v good! Very comfy bed. Just the size of bed, some broken tiles, let it down a fraction but either way great location and would stay again.

Staff were very helpful and friendly. Room was cleaned each day and the suite was very nice.

We had a twin room and a double. They were the same price but the twin room far exceeded the double in terms of decor, space, bathroom facilities, positioning. It looked tired and dark in comparison

Very friendly and helpful reception. Room was a good size for the price, tea/coffee provided. Didn’t have the breakfast so can’t comment. Very close to Dean Street Multi Storey car park. Will definitely stay again.

What a gorgeous place. Staff were so friendly and welcoming. Congratulations to Becky again for gaining her FIRST, wishing her success in her future studies too. The the delightful lady in the breakfast room was so friendly, sorry I didn’t catch your name. If ever we need somewhere to stay again, this place will be our first choice. Highly recommended.

Staff were very nice, room was lovely, the bed so comfy, great choice of breakfast, will definitely go there again.

The room itself was very clean and tidy. Beautiful decor. I did let the hotel know I would be arriving from the airport with luggage and I was given a room that involved going up and down stairs with no lift access which at midnight after a long day of travelling was not ideal. The shampoo was very watered down and not usable. There’s also very little sound proofing within the rooms as I was kept up most of the night just from movement around my room. The hotel itself and the staff are very nice, bottled water in the room is a nice touch.

Great value city centre hotel. Friendly staff, comfortable rooms and a great location -loads of shops, bars, cafes & restaurants nearby, and just five minutes down to the Quayside.

What a lovely hotel. Centrally located, friendly staff and comfortable beds. Breakfast was great. Freshly cooked food made to order.

Very well located for shops and the station. Super staff member Becky was very helpful and friendly