The property is old and well overdue for refurbishment particularly the bathroom. Street outside is very busy and noisy. Staff were helpful

A/C stopped working at night , went down to the front desk and the front desk clerk yelled at me. Had a very uncomfortable night since it was too hot with no AC.

The staff were very kind and went above and beyond to help me through a personal problem that arose during my stay. I will definitely stay here on my trips back to Naples!

Rooms are ok, outdated but very clean and liveable. The problem is the area around the property, is so unsafe, rubbish all over the place, homeless people and beggars everywhere, like 4 people tried to scam me and I was clutching my bag whole way to the hotel, convenient location to train station, I think if your visit Naples to use it as a home base to visit Capri, Sorrento, Amalfi etc it’s ok as your not hanging around the property often but if your coming to Naples to actually visit Naples I’d try to get somewhere near the old town and a safer and nicer place to use a Homebase for for visiting the coast would be Salerno, Salerno was abit rough around the edges but seemed safe and clean. I thought with the location and price it would be fine but I think I spent more on taxis because I didn’t feel safe walking around than I saved on choosing this place

Terrible, I never felt so disappointed !

too much disturbance at night time. The room walls are so thin that if you’re next door guests talking or moving beds it’s making so much noises on night time, sometimes its sound someone knocking on your door . u can’t sleep on night time because of the noises. outside the hotel too many homeless people are sitting. so plz avoid this hotel.

I loved that it was right across from the central station and I was easily able to get to the airport, around town, and to Pompeii. I could tell they take great pride in the rooms being very clean. The lighting in the room is a bit dark but I was able to open my window during the day to brighten the room. Being a single woman traveling solo I felt safe in the area despite how it looks. I also like that there were plenty of places to eat and a grocery store across the street.

Hotel was good in terms of spacious, good bed, bathroom and great staff. But the property is old and the neighbourhood is very unsafe; closer to the central train station

Just around the area was not safe. There was a lot of homeless people people drinking outside doing drugs and stuff like that so you have to be very careful, especially if you’re a solo travel people selling stuff on the street

As expected!

The room needs upgrading

Eden was a nice enough hotel located in a dingy part of town. Parking is a nightmare. You have to go to a garage. 25euros/night. Otherwise no issues

Great, clean, and friendly hotel. The area has vone pro and one con: Directly at the train station for convenient travel to e.g. Rome. However, the area around the central train station is medium-safe just like in any other big city. We did enjoy our stay regardless.

Everything good. 0 complaints.

Great location Cleaned properly every day, new towels etc No complaints

Very convenient location. 3 minutes walk to the train station and metro station. The area doesn’t feel very safe though, so we always come back before it gets dark. Good value for the money.

Run down, not as described, no coffee

No bar or deli as advertised, not even a coffee available in the morning. Aircon and fridge in room broken.

Excellent location near train and metro station

Great central location. Very cost effective.