7.0
Pleasant
From 403 reviews
Cleanliness

7.2

Room Comfort

6.8

Location

8.4

Service and Facilites

7.2

Traveller Reviews Hotel Eden

Number of reviews per page
20
40
Top reviews
Quadri
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Good but the bathroom shower door need repairing
Pauline
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean staff helpful
Graham
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel was well situated, only 100m from the main train station. Very easy to find on the main road only 30m after McDonalds. The hotel is dated, but was very clean during my stay. The room was large, with a high ceiling and was very adequate for a one night stay. If you need to stay nearby the train station, this hotel is perfect.
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Pauline
icon-Leisure
Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Air con good, great location near the station , bathroom great
Stefan
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very dated hotel. There was only one towel for two people. The television and aircon didn’t work. Smelled like cigarettes all over the place. Avoid if possible.
Nikolas
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The deadly sewer smell would be enough to disqualify them or have them shut down in an honest city. But, let us add the tv, safe and refrigerator didnt work. I gave them all day to attend to any. They did not. I left after night one. The room had no heat either and the noise was ever present and ear splitting. You wont sleep. I asked to change rooms 4x. They had many. They would not unless i paid 20e extra for a room that was vacant. I stayed here the year before. They did not remember or respect. It was ok then. I was going to book here again before this treatment. Not now. They are great business people. Not.
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Vincent
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

First of all, no amenities whatsoever. Mini fridge didn’t work. Heat didn’t work. Was never able to turn on heat rack in bathroom. Apparently Italians like their drinks and typically cold products that tend to be refrigerated warm and their living quarters cold. Staff very unfriendly and was warned at check in that this hotel was for sleeping only. In the ghetto section near the train station which was the only convenience since there was a McDonalds there. Go some place else if you want a hotel that is more than for sleeping.
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Michael
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Always a great stay. Great room, good staff, and excellent location
Declan
icon-Leisure
Leisure
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Located about 5 minute walk from main railway station,very convenient for use of public transport. Room was cleaned every day.
Sidney
icon-Leisure
Leisure
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

It is a trade off - you stay very near the train station for quick arrival and departure (if you are visiting only a day or two), but you have to walk or bicycle to the more interesting neighborhoods. And the price is very affordable, but I wouldn't want to stay more than a night or two at the hotel. Worth it if you’re briefly checking out Napoli.
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Albert F
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

It was a great location
Brian
4.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The wood making part of the door frame fell off when touched. The was no plug for either the wash hand basin or the bath, and there was nothing to hold the shower head on to the wall. There was a folder for information about the hotel that was unnecessary, as it was empty! The street outside hand a lot of rubbish lying around as well as several people who were sleeping rough. These things made it less than attractive.
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Nigel
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Close to piazza garibaldi and station.Pillows a bit hard but bed good.Check in good with a real person there! Love it.
Ann
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

I booked a week’s stay in the hotel, whilst the room was cleaned every day the bed was not changed. Air conditioning was really good considering the room was very dated and needs a coat of paint. No kettle to make yourself a cup of tea, no cups/glasses to drink from, not even a cup in the bathroom to rinse your mouth after cleaning your teeth. Not enough hangers and no iron. The area the hotel was situated in wasn’t very nice lots of homelessness and alcoholics, lots of rubbish around the streets wheelie bins flowing and not emptied. Was a bit scary coming home after a night out. Hotel was very close to the train and bus station which was very good and we made use of every day.
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Aneta
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Train station nearby, clean room everyday ,
Philip
4.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The advert for this hotel is out of date as pictures are not realistic. Some amenities are no longer there and hotel is quite shabby Good point is near main station
Kathleen Jacque
icon-with Children
with Children
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Hotel just needs some updates but otherwise good location just one block to the metro station.
Mariana E
icon-Business
Business
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Fast check in. Helpful and friendly staff. Spacious Room.
Dawn
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The property is old and well overdue for refurbishment particularly the bathroom. Street outside is very busy and noisy. Staff were helpful
Lisa
icon-Leisure
Leisure
2.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

A/C stopped working at night , went down to the front desk and the front desk clerk yelled at me. Had a very uncomfortable night since it was too hot with no AC.
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