Room was very clean and the hotel was great, very quiet and warm. I wasn't a fan of the location. It's a bit outside of the main historic area of Florence and a bit of a walk through a sketchy patch of Florence.

Staff cordialissimo stanze pulite e curate, colazione eccellente

Not a bad hotel. Requested a king, got two twins. Decent breakfast. Bacon was undercooked. Very clean facility, though a bit dated

Clean room, good breakfast

Room was fantastic and the staff went out of their way to be friendly. Couldnt have had a better experience!

Staff very helpful and hotel looks good from the outside. However we had booked a superior room and we felt that somewhat pushed the boundaries of the definition of superior. It was, I believe, a 4 star hotel and that too would be questionable. As I said the positives were that the staff were really excellent and the hotel was close enough to the train station. Would I stay there again? No, I would look for alternative accommodation.

Clean room, breakfast included

Really enjoyed the hotel atmosphere, the room was spotless. The staff were great even though I shared that I had been to Florence before they suggested something I’ve never done which is go out to Michael Angelo’s Hill. I ended up seeing the most beautiful sunset and all of Florence. Didn’t do the breakfast option, as I preferred to go to cafés in the Square however, the breakfast always seemed huge and smelled good. It was a little disappointed with how far the hotel is from the Square itself however it is definitely walkable probably about 15 minutes.

Love this hotel- clean, great location and all staff were helpful!

Clean room. Great front desk assistance

Perfect location near the train station and a short walk to Duomo, Ufizzi Gallery etc. Staff is EXCELLENT!! Very friendly and accommodating.Modern room with everything needed for a short stay; shower was awesome.Parking onsite and outside of ZTL Zone.

Really great breakfast spread! Although the location is next to the trolley tracks, it’s easily accessible and not noisy. The staff are all very friendly. The room could use a new slab of paint and touch ups to the drywall, but overall it’s just cosmetic repairs.

The staff are all amazing. It the rooms are quite depressing, there is no bar or restaurant but you can buy wine from reception which was really good and a fair price

The room was delightfully simple and met my needs with ample space and cosy beds. Breakfast was a simple but as expected buffet offering bread/toast, cold cheeses and meats, yoghurt + toppings, cereals, low fat or soy milk, coffee and some cooked items The staff were all exceptionally patient with my bad italian, kind, helpful, and conversational. The location of the hotel was exceptionally useful for transit to and from the airport as the T2 tramline directly from the airport stops about a 2minute walk from the hotel which meant that on check-out day we were still able to do some sightseeing before leaving for the airport. The hotel itself is a 20minute walk into the historical centre of Florence. I would say that if you are a solo female traveller, do not go out around the main station without being accompanied at night. It is unfortunate I have to say this but my friend experienced unwanted and aggressive attention. The main centre of Florence is, however, totally fine. It has to be said, this is not the hotel's fault at all, the main Florence station is a notorious area in general. In the day you won't experience any issues.

⸻ The staff at the hotel were excellent – very kind, attentive, and always willing to help. That made my stay very pleasant. However, I give 4 stars because the bathroom was quite old and the shower door was problematic. The surroundings are convenient, but at times the area can feel a little unsafe.

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My family and I thoroughly enjoyed that complimentary hot beverages in the lobby. Reception was knowledgeable and helpful with nearby attractions. Rooms are large and perfect for families.

Room did not have an attached shower. Otherwise overall a good property for a reasonable price.

I just say, it was excellent .

15 minutes walking distance from train station. Staff are friendly. The breakfast is good.