Sonesta ES Suites Toronto Markham

Explore Sonesta ES Suites Toronto Markham
8.6
Very Good
From 1,051 reviews
Cleanliness

8.6

Room Comfort

8.8

Service and Facilites

8.8

Traveller Reviews Sonesta ES Suites Toronto Markham

Number of reviews per page
20
40
Top reviews
Nazanin
icon-with Children
with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The smell on third floor hallway was overwhelming. We had to hold our nose and run to our room. There was no room service for our entire stay. The hallways and staircases are old and overall inside looks terrible. The breakfast was good. The toilette in the room is so low and old, it hurts your knees. The staff need to make a serious update to the rooms.
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Dan
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The staff were very friendly. The room was large and comfortable.
Walt
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Not the same high quality place we stayed at in 2025. The elevator was broken over the Easter weekend causing quite a bit of inconvenience for those of us staying there.
Michelle
icon-with Pet
with Pet
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a great stay - the rooms were spacious and clean and the staff was very helpful!
Jerry
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Book every year for hockey tournaments suite with my 3 chrikdren n husband great place the staff is amazing
Dennis
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10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean. Good breakfast.
Maria
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room and great breakfast. The overall place is clean
Albert
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

First room was not clean but was offered another clean room. Staff was friendly and breakfast was very good. No one else was at pool when we went on Easter Monday.
Tracy
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff were super friendly and helpful. The area is quiet and perfect for anyone traveling with pets.
Martha
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Our room was excellent. Very clean and spacious, room for all 6 of us.
Jeff
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great hotel, would definitely go back.
Callie
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast was awesome. Room was perfect for our family, loved the pool and staff were great!
ALEKSANDR
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

10/10
Michael
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything was good but I don’t understand why they have to charge $5 for parking in what clearly is a suburban location.
Chehraz
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Basics are available. Clean and friendly.
iana
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The room is clean, the gym has enough equipment, and the staff is helpful.
Monika
icon-with Children
with Children
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room cleaniness wasn’t the best.. found old socks left over, sheets were dirty. Microwave had someone’s Tupperware left in it. Floor was sticky. Breakfast was awesome!! Staff at check in was also awesome! Pool is small but it was good enough for my kids. There was hair all over the floor at the pool, nobody cleaned there daily. Stayed multiple nights and that same hair was all over the floor. Awesome, spacious rooms, too bad it’s so dirty. Won’t be staying again.
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Brianne
icon-with Children
with Children
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The dishwasher was disgusting. There was garbage in there and dishes from the last person or whoever. Who knows how long that was in there. The one bathroom shower, the tub kept plugging up. I checked the drains there was so much hair in there. It was so gross. Definitely not worth the money I paid. The ceiling in the hallways are all brown on the sides too. There is no hot tub, and they cut off breakfast at 9:30am which is too early. Should be 10am. The place also smelled, had to buy air feshners. Unsure if it’s the carpet or what. But there was a smell to the room.
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Grace
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great value for money. We got the 2 bedroom suite for the price equivalent to a standard room in most hotels. And front desk was pleasant and helpful.
Danielle
icon-with Children
with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We were pretty pleased with the room. However I would suggest putting a kettle into the apartment style rooms. We bought mr. Noodles from the lobby and had to boil water in a pot on the stove. A simple small kettle in the cupboard like the toaster would have been amazing. Took half hour for the pot to boil our water. We also waited 3 days for our room to be cleaned and when the housekeeper came only made our beds and gave us new towels. She didn’t take the dirty ones, didn’t clean our bathrooms or even tidy anything up. She also did not remove any of our garbage which were all full. We were a but disappointed. And I think it should have been done on the Tuesday. Mid way through us being in the room.
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