We loved the SS Rotterdam but the beds were uncomfortable and the mattress would slide and hang off the bed. The WiFi in the rooms was very poor.

Enjoyed our stay. All good. Clean hotel, friendly staff.

Iconic and atmospheric but also very tired in places. My cabin carpet was in a very poor state and the decor pleasant but outdated. Portholes were filthy on the outside, difficult to fix but they still must be cleaned. Staff were wonderful throughout, warm and friendly and willing. The Lido restaurant was enjoyable overall but, sadly, the food was only average. I'm glad I've stayed in such a special place but - sorry - I won't be back for more!

We where greeted my a Gentleman William dressed in a Ship Uniform, he gave us some good advice, like free shuttles, water taxi and water bus, very informative.

This property provides a unique experience. It is like taking a step back in time because it was a working cruise ship once upon a time. The rooms are spacious, not like current cruise cabins. The beds are soft, not firm. The amenities in the room and bathroom are similar to what you’d find at any decent hotel. The staff are friendly and welcoming from the moment you approach the property. We were greeted outside by the bell captain who helped us with our luggage and brought us aboard to the guest services area. People at the front desk are very helpful. Food in the restaurant was ok. Beef brisket should have been more tender, but meals that others had were fine. The location is close to the cruise port, which was great because we were sailing on Holland America and this hotel provides free shuttle service to the cruise terminal. This service was excellent! They took our bags right to the ship so embarkation was easy. I would definitely recommend this property. They also offer discounted tours of the ship for hotel guests. Unfortunately we didn’t have time to take advantage of this.

Loved staying here , so much history of the cruise line . Plus , the next day we sailed away on the current Rotterdam.

It's a pretty cool property

There was great wow factor arriving, and the novelty factor of staying on a boat was fun for the kids. As a hotel it was underwhelming. The bus connection is regular but the bus stops are in fairly ‘sketchy’ spots, I wouldn’t have felt safe as a lone woman. The shuttle is great but stops at 6pm, it would be better running later into the evening once dark rather than during the day. The rooms are kitsch with the period styling and they were immaculately clean. The corridor carpets were dirty and the smell of old smoking rooms permeated everywhere unfortunately. Reception staff were friendly but either unknowledgable or reluctant to help. We arrived at 9pm after a long journey to be told the kitchen was closed and there was no food available on board. The receptionist couldn’t recommend anywhere to go out to eat. They did say we could order a delivery but couldn’t recommend anywhere for that which was unhelpful. It was disappointing that we weren’t able to visit the upper deck, this was open to visitors doing the door but not for paying guests. We joked that we felt like we were in steerage! The breakfast was great. There was no reduced price for children which made that expensive, but it was great quality and they had a huge selection of options. All in all it was a fun choice of hotel for a couple of nights.

This stay was so much like being on a regular cruise ship. Our 13 year old granddaughter was impressed with it. The meal at the restaurant was wonderful

The room was large and nice although the refrigerator wasn’t that cold. The food for dinner and breakfast were very good. We were disappointed, however, that we couldn’t fully explore the ship quit paying for a tour. Staff didn’t seem to care about that. In addition o

Very nautical & unique, great staff. Missed a concierge to assist tours etc.

Property was OK but don't think they should have put us in a room with 2 towels sopping up the water running from the air conditioning unit for entire 2 nights. Not the best for sanitation for mold. It was an upgraded room but still not the best.

Great hotel to stay at before our cruise on the Rotterdam.

Good spacious rooms. The staff on check in and check out were very helpful and friendly. The area around the boat was nice and clean and enjoyable to walk around the decks. The room was quite warm and could’ve done with some air con / a fan or opening window.

Interesting for a short stay. Don’t expect the full cruise ship feel. The vibe is not the same. The ship is an interesting novelty place to stay for a night. Location does not provide for off ship walks or dining, but the onboard dining room is good. Portion sizes for meals such as the half ribs are ridiculously large.

Are say was good the only small issues are the mattresses sliding off the beds plus a lot of the beautiful ship doesn't really seem to be being used.

Great cabin. Very comfy bed. Throwback to yesteryear with the vintage furniture. Great shuttle to and from local bus/train station. Very friendly shuttle staff.

It was a neat experience to be on SS Rotterdam. I would suggest taking the tour as there really isn't all that much to see or do in the hotel without it. The pool (all 20 cm of it) was under repair. The room was a great size. The bed seemed odd. We had brand new mattresses but our bedding was all setup on a thick mattress pad. I almost slipped right out of bed on the first night. Wifi was strange and appeared to come from the TV? Turned the TV off and internet was gone. You do need to call a taxi or Uber as there is nothing walkable (at least for my 80 year old father) around the hotel. The order system for food didn't seem to work in English and wouldn't take credit cards. The staff were able to assist. The buffet breakfast was very good. Try and limit yourself to one croissant as they are heavenly. It was nice to have a complimentary shuttle from the Hotel to the cruise port. All in all, it was a nice stay.

Stayed on SS Rotterdam before what a lovely old lady quality

Loved the tour. Property has been restored as it was when it sailed in the 1960s. Lovely large room.