ss Rotterdam Hotel & Restaurants

Staff were all excellent and nice but I feel they forgot what they are there for. Look up help don’t just have a laugh with colleagues It wasn’t even that busy

The room was very large and had a nostalgic feel to it! I loved seeing how the ship was back when it sailed. Breakfast was good. Staff were not helpful with gluten free options.

The staff were very friendly and helpful. The hotel was very clean and nice. Very family friendly.

Lovely aesthetics - breakfast on deck is great! Rooms pretty simple but comfortable. We asked for a twin rather than double but didn’t get it, but luckily the double was two singles together, but couldn’t move them due to fixed tables. Was able to move single bed to another part of the room.

We stayed one night on the ss Rotterdam with 2 kids (16 and 12). Both liked the experience and the water taxi to the MarketHall. Nice change from a standard hotel. The pool unfortunately was closed and the dinner service at Lido (on board restaurant), was fully booked so we ended up at the bar and ate snacks which worked well. There was enough selection that even the pickiest eaters found something. Did not get a chance for the tour but would like to do it in the future. Would recommend staying here.

This location is not close to anything. The early check in starts at 1:00 but nothing available. We did finally get checked in a little before 3:00. We explored the outside of the ship, where there is a small park which was very dirty with litter/trash and not well kept. Walking along the pier there was cigarette butts everywhere and some trash. Inside the ship hotel it was very warm.....no air flowing in the lobby. Our room was on the "A" deck at the very back of the ship....a long ways. The hall way carpet was badly stained all along the wall...needs to be replaced. The room was a nice size for a family but the carpet was extremely- badly stained. There was some loose carpet as well. There was mold in shower. The main problem...it was hot...very hot. We could not sleep well due to there was barely any air blowing anywhere. We did have it on the lowest temp. and it was miserable. The beds felt good BUT every time you turn over or move, the mattress would move, almost coming off the bed. That was not a good feeling. We have never slept in a bed like that, so that made it also uncomfortable. We did have water for each of us, which was nice as well as there was coffee and tea available in the room, which was nice. The free wi-fi was also nice and was secured by an individual code. The communication about how to get picked-up from the cruise terminal was not clear, so we had to walked a very long way to the bus stop at the metro station in order to get there.

The setting was very unusual in a pleasant way in that she is a retired ocean liner. Unfortunately, I was staying only a short time and I was on business. Otherwise I would have loved to visit the museum and take the tour. The overall impact was charming and much of the feel from her bygone days was still present. The staff, oops I meant crew, were all very helpful and attentive. I will stay longer next time.

As a solo traveller given a single room, it was an expensive and poor value booking at over 200 Euros. The room had no porthole or window, a small single bed, and there was furniture being scraped across the floor above until 1am. My friends who booked a double room had an altogether different experience, so it really depends on what you book. Otherwise the ship is great - brilliantly restored to its former glory and really interesting to explore; providing a unique hotel experience. The staff were super helpful throughout the ship. The amenities could do with a cafe/coffee shop for just getting tea/coffee. Also, it must be the only place where I've had a buffet breaksfast (which was excellent by the way!), that does not have a toaster!!

The SS Rotterdam is a very nice place to stay in Rotterdam. It was an easy check in and the rooms are clean. The breakfast is very good as is dinner in the Lido Grill. I will stay at the SS Rotterdam again.

Very quiet and peaceful. We were able to relax and recover after a long flight and train ride.

Lovely quiet, clean and retro room. The staff were helpful. Breakfast is nice with plenty to choose from.

Great Stay here again, unique experience

This is a unique hotel and is a destination in itself. The maintenance of the ship is very good and we were glad to see all the people both staying and visiting. Having sailed on the ship, it was nice to be back on board. The only way to access the public rooms is by purchasing the tour, even as a hotel guest. But access then is good and I was able to see things closed to passengers when the ship sailed. The lounges are now all event venues, so devoid of furniture. Main negative is it’s an isolated location with little around it. That said, there is frequent bus service to the Metro and also a water taxi to various locations in the harbor. (All extra charge).

Without exception all employees were extremely pleasant and helpful. The person working security on the initial night of our 4 night stay went beyond the norm to show us to our room at midnight. She even suggested a safe place for our bicycles and helped us carry them. The next day Frank who is one of the first people a visitor encounters also went above and beyond by obtaining a luggage cart and loading our very heavy suitcase on it. All done with a cheerfullness that belies the effort it required. Finally, Gideon was a wonderful ambassador for the hotel. The visit was so exceptional that even though there are many other properties at which to stay in Rotterdam, the S.S. Rotterdam hotel will be my choice in the future.

we had an executive suite that was comfortable (use to be a premium suite during her cruising years), but the position of the tv made it a bit of a challenge on passing the king size bed without knocking without knocking your shoulders. having the option to open the windows was a bonus as we looked over the bow. our stay included a look into the many lounges and the engine room below, but the ship must NOT lock all doors as it was just about impossible to get back inside and is considered a hazard if the ship had an emergency to abandoned ship and people would be stuck on the decls above the promenade. the included breakfast was ok, most everything was tasteless or was chewy like eating cardboard (small pancakes)...pastries and fruit was nice.

Loved my short stay, shame the deck bar was closed in late April but be back in 4 weeks so hopefully then

When we checked in we indicated we had been up for over 30 hours and were very tired. We were given a room with a lounge above and all we heard for hours were the scraping of chairs, so needless to say we didn't get any rest.

Somewhat remote. Not really walkable to dining or downtown. No early check is difficult if after an early morning cruise ship disembarkation. Charming to be on the old ship though.

The property increased my rate for a handicapped room which was okay. The shower was nice, but they did not put a safety mat on the shower floor so when I stood up I fell and the staff had to assist me

We only stayed the night here We chose not to eat The signage is not helpful as there are huge parts of the boat