The Fujiya Hotel

Explore The Fujiya Hotel
9.4
Exceptional
From 967 reviews
Cleanliness

9.4

Room Comfort

8.8

Location

8.2

Service and Facilites

9.6

Traveller Reviews The Fujiya Hotel

Number of reviews per page
20
40
Top reviews
Laura
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This was the most charming hotel with so much history and beautiful details. We stayed in the Angel room, which was gorgeous and spacious, and had an amazing view of the mountains. The gardens behind the property were so pretty with little walking paths and waterfalls. We loved the 1920's feel of the property. The staff were very helpful and attentive. Would highly recommend!
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Bradley
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing historic hotel with an incredible Onsen and view. Staff were very friendly and helpful. Classy place - we really enjoyed our visit.
Joseph
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing historic hotel. Very comfortable rooms and beautiful grounds. Loved the breakfast
Shaurav
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was a great stay. Highly recommended
Andreea
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Old hotel with a a lot of history.
Diane
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is beautiful and conveniently located. We enjoyed our stay overall, and the food at Cascade Restaurant was good. However, the restaurant prices were noticeably higher than what we found throughout the rest of our trip. Our room had a slight musty smell, and the air conditioning was not working. The staff was friendly but communication in English was sometimes challenging. Overall, it’s a nice hotel with a great location, but there is room for improvement.
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Eudora
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I was wowed. To be honest, pictures don’t do this justice. It’s a place you can get lost in- in the most beautiful way possible. It is the most scenic stay I’ve experienced to date. It inspires poetry and deep thought. It was my brilliant oasis. Thank you! My only qualms were the food- it was bit underwhelming for the price point; however, the dining view, opulence and careful care from staff made up for it a bit.
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Vivian
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful hotel! Amazing staff.
XIAOLI
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The hotel is our best experience in Japan.
Jesus
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Property is very nice. Rooms are very large for Japanese rooms. The staff in the reception area were nice but at the same time gave a weird vibe. The hotel itself had a stuffiness of “old money” . Even though the restaurant in the hotel was well reviewed we had a bad experience there. Drinks were messed up as was the servicing of the food. The experience was not good at all. To the point that we cancelled the second reservation that we had in the Japanese restaurant at the hotel. We all got massages and those were very good. Overall, had hoped for a better experience considering it was a five star hotel.
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Megan
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Really neat old hotel with a lot of history. The spa area was really nice and rooms were clean. There wasn’t much interaction with staff. There were people staying there just didn’t seem like the service was the priority. On our second morning it was really odd they couldn’t seat us for breakfast at 7:45 and we had to wait. This made us late for our driver to leave for the day. Overall it was just ok.
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Batya
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This is a unique property and a total throw back to another time (the main house is from the 1890s). The traditional kaiseki was impeccable, the breakfast was delicious, and the property is gorgeous. Added bonus: hot spring water is piped to your room bath! We had a wonderful weekend hiking and exploring the area (loved the Open Air Museum), and we have already talked about going back on our next trip to Japan. For those of you who know Mohonk in Upstate NY, Fujika evokes a similar vibe. Thank you to the staff! Highly recommend.
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mojgan
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The place is magical, historical place, the breakfast at Resturant. everything is silver, the wood carving, the hot bath , everything unbelievable. The best last man changing my plan because the tourist Japan company messed up. My trip caused me to find this place in this town.
Tracy
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Best massages of our lives! The hotel was magnificent!
Bradley
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff and amenities were first class.
MINMEI
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff is excellent and helpful. The location is convenient to get to Hakone loop. The dinner in Cascade restaurant is excellent, 5 star delicious. The scenery surrounding the hotel is also very beautiful. Most impressive is the staff's outstanding service. It's almost like you are their life line.
Stephanie
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Fabulous hotel styled after western (British) hotels of the 1800s. Thorough restoration from 2018-2020 has brought the hotel back to its glory days. Food and drinks in the hotel are pricey and nothing to get excited about. Hotel itself was amazing.
Sharon
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Beautiful hotel, attention to details, clean, big property with fish pond, Japanese gardens surrounding the hotel.. we enjoyed our stay!
Lauren
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The Fujiya Hotel was an amazing experience. It’s a gorgeous, well preserved, historic hotel with stunning gardens and awesome amenities! We utilized the spa and onsen both nights of our stay and are very sad to leave! I hope I have the opportunity to return to this beautiful hotel!
William
icon-Family
Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very historic property that was well kept and clean. The onsen was awesome with an outdoor view of the mountains. The Fujiya dining room was beautiful, enhancing the meal.
Number of reviews per page
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