The Fujiya Hotel

Ryokans
Finding rooms for you...
9.4
/10
Exceptional
919 reviews

What Guests Say About Their Stay

Batya

10.0
/ 10
This is a unique property and a total throw back to another time (the main house is from the 1890s). The traditional kaiseki was impeccable, the breakfast was delicious, and the property is gorgeous. Added bonus: hot spring water is piped to your room bath! We had a wonderful weekend hiking and exploring the area (loved the Open Air Museum), and we have already talked about going back on our next trip to Japan. For those of you who know Mohonk in Upstate NY, Fujika evokes a similar vibe. Thank you to the staff! Highly recommend.

mojgan

10.0
/ 10
The place is magical, historical place, the breakfast at Resturant. everything is silver, the wood carving, the hot bath , everything unbelievable. The best last man changing my plan because the tourist Japan company messed up. My trip caused me to find this place in this town.

MINMEI

10.0
/ 10
The staff is excellent and helpful. The location is convenient to get to Hakone loop. The dinner in Cascade restaurant is excellent, 5 star delicious. The scenery surrounding the hotel is also very beautiful. Most impressive is the staff's outstanding service. It's almost like you are their life line.
In the Area
See Map
359 Miyanoshita, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0404

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
note: ryokan was previously named Fujiya Hotel The Fujiya Hotel is a ryokan is located at Hakone-machi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More

What's around The Fujiya Hotel

359 Miyanoshita, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0404
Discover More Places
Others The Fujiya Hotel
Others 2 The Fujiya Hotel

Discover More About The Fujiya Hotel

The Charm of The Fujiya Hotel

For Australian travellers seeking a unique and memorable stay in Japan's Kanto region, The Fujiya Hotel stands out as a distinguished choice. Nestled in the picturesque Hakone area, this historic hotel offers a blend of timeless elegance and modern comfort, making it an ideal base for exploring the natural beauty and cultural richness of Kanagawa Prefecture. Rates at The Fujiya Hotel start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of The Fujiya Hotel

The Fujiya Hotel is located in Ashigarashimo-gun, Kanagawa, a region renowned for its stunning natural landscapes and hot springs. This area offers a tranquil escape from the bustling city life, yet remains conveniently accessible. While not in a major city centre, the hotel is situated within a charming town that provides a genuine taste of Japanese hospitality. For those arriving from afar, the nearest major transport hubs are accessible, and local transport options are readily available to connect you to the wider Kanto region. The surrounding atmosphere is one of serene beauty, with easy access to scenic walking paths and the iconic Hakone Open-Air Museum.

Guest Facilities and Services at The Fujiya Hotel

Guest facilities at The Fujiya Hotel are designed to ensure a comfortable and enjoyable stay for all visitors. Australian travellers will appreciate the commitment to cleanliness and the availability of essential amenities. The hotel provides a welcoming environment with services that cater to your needs, including helpful staff at the reception, which operates around the clock to assist you at any time. While specific details on all services may vary, you can expect a focus on guest comfort and convenience, including reliable Wi-Fi access throughout the property.

Room Information and Stay Experience at The Fujiya Hotel

The Fujiya Hotel offers a range of accommodation options designed to provide a restful retreat. When considering the room types of The Fujiya Hotel, guests can anticipate a focus on comfort and a peaceful atmosphere. Each room is maintained to high standards of cleanliness, ensuring a pleasant environment. Modern climate control systems are in place to guarantee comfort regardless of the season, a key consideration for travellers from Australia. The bathrooms are well-appointed and kept immaculate, contributing to an overall relaxing experience.

Recommended Nearby Dining and Cafes around The Fujiya Hotel

The area surrounding The Fujiya Hotel is a delight for food enthusiasts, offering a taste of local Japanese cuisine and charming cafes. You'll find a variety of dining experiences, from traditional eateries serving authentic dishes to cozy cafes perfect for a morning coffee or a light lunch. The local food scene is vibrant, with opportunities to sample regional specialties and enjoy the relaxed pace of dining in Hakone. Whether you're looking for a hearty breakfast to start your day of exploration or a delicious dinner, the vicinity offers plenty of appealing options.

Popular Attractions and Activities near The Fujiya Hotel

The Fujiya Hotel is ideally situated for exploring the many attractions of the Ashigarashimo-gun, Kanagawa area. Here are some popular spots you won't want to miss:

  • Hakone Open-Air Museum: A unique outdoor sculpture park set against the stunning backdrop of the Hakone mountains.
  • Lake Ashi: Famous for its scenic beauty, pirate ship cruises, and views of Mount Fuji on clear days.
  • Hakone Ropeway: Offers breathtaking panoramic views of the volcanic Owakudani valley and surrounding landscapes.
  • Hakone Shrine: A beautiful Shinto shrine with its iconic red torii gate standing in Lake Ashi.
  • Owakudani: A volcanic valley with active sulfur vents and hot springs, known for its black eggs boiled in the hot springs.
If you are looking for other activities around The Fujiya Hotel, check out the best deals on Traveloka: Recommended activities in Ashigarashimo-gun!

How to Get to The Fujiya Hotel from the Airport

Navigating your journey from the airport to The Fujiya Hotel is straightforward, with several convenient options available. Understanding how to get to The Fujiya Hotel ensures a smooth start to your Japanese adventure.

  • Airport Link Trains: Major airports serving the Kanto region offer direct or connecting train services that can take you to stations within reach of Hakone. From there, local trains or buses can complete your journey.
  • Airport Shuttle Buses: Dedicated shuttle buses operate from airports to various points in the Kanto region, often providing a comfortable and direct route to major transit hubs.
  • Public Metered Taxis: Taxis are readily available at airport terminals and offer a direct, albeit more expensive, way to reach your destination.
  • Rideshare Services: For a convenient door-to-door option, rideshare services can be booked via your smartphone.
For seamless travel arrangements, consider booking your Airport transfer service in advance. The Fujiya Hotel airport transfer options are designed to suit various travel preferences.

Summary of Why You Should Choose The Fujiya Hotel

The Fujiya Hotel offers a compelling combination of historical charm, comfortable accommodations, and a prime location for exploring the natural wonders of Hakone. Its commitment to guest satisfaction, coupled with the unique atmosphere of its surroundings, makes it an excellent choice for Australian travellers.

  • Prime Location: Situated in the beautiful Hakone region, offering easy access to natural attractions and cultural sites.
  • Comfortable Stays: Well-maintained rooms with modern amenities ensure a relaxing and pleasant experience.
  • Authentic Experience: Immerse yourself in the rich history and serene environment of this iconic Japanese hotel.
Ready to experience the magic of The Fujiya Hotel? Check room availability at The Fujiya Hotel and Book The Fujiya Hotel today through Traveloka for a seamless booking process.

For more options, you can also Book budget hotels in Kanto and Easily book domestic and international flights at low prices.

All facilities in The Fujiya Hotel

Others The Fujiya Hotel
Others

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Shops
  • Indoor pool
  • Garden
  • Spa
  • Library
  • Outdoor pool

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Food and Drinks

  • Bar
  • Kaiseki meal
  • Breakfast

General

  • Parking
  • Smoking area

Connectivity

  • Free WiFi

Business Facilities

  • Meeting rooms

Nearby Facilities

  • Souvenir shop

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Fujiya Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for full breakfast: approximately JPY 4900 for adults and JPY 2600 for children
  • Rollaway bed fee: JPY 10120.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve access to the public bathing facility
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Guests traveling with a service animal must contact the property in advance.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Meals and bedding are not included in the Breakfast Included rate for children ages 0-5. Guests booked in dinner inclusive rates must check-in by 8 PM to receive dinner, served in the restaurant. Guests arriving from 8-9 PM must contact the property in advance to reserve dinner, served in the guestroom. This property's restaurant tables can seat up to 4. Groups of 13 guests or more must contact the property in advance to reserve restaurant space.

Hotel only accepts guests with minimum age of 20

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 22:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Fujiya Hotel
120
Number of floors in The Fujiya Hotel
6
Another facilities in The Fujiya Hotel
Laundry service, Wedding service, Luggage storage, Porter, Multilingual staff

Frequently asked questions about The Fujiya Hotel

What are available facilities at The Fujiya Hotel?
There are top facilites at The Fujiya Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Fujiya Hotel?
The standard check-in time at The Fujiya Hotel is starting from 15:00 - 22:00 while the latest check-out time is at Before 11:00
Does The Fujiya Hotel provide breakfast?
Yes, The Fujiya Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Fujiya Hotel?
The Fujiya Hotel has a 5.0-star rating.
How many floors does The Fujiya Hotel have?
The Fujiya Hotel has 6.
See All

The Fujiya Hotel reviews and ratings

9.4
Exceptional
From 919 reviews
Cleanliness

9.4

Room Comfort

8.8

Location

8.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews The Fujiya Hotel

Number of reviews per page
20
40
Top reviews
Megan
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Really neat old hotel with a lot of history. The spa area was really nice and rooms were clean. There wasn’t much interaction with staff. There were people staying there just didn’t seem like the service was the priority. On our second morning it was really odd they couldn’t seat us for breakfast at 7:45 and we had to wait. This made us late for our driver to leave for the day. Overall it was just ok.
Read More
Batya
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is a unique property and a total throw back to another time (the main house is from the 1890s). The traditional kaiseki was impeccable, the breakfast was delicious, and the property is gorgeous. Added bonus: hot spring water is piped to your room bath! We had a wonderful weekend hiking and exploring the area (loved the Open Air Museum), and we have already talked about going back on our next trip to Japan. For those of you who know Mohonk in Upstate NY, Fujika evokes a similar vibe. Thank you to the staff! Highly recommend.
Read More
mojgan
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The place is magical, historical place, the breakfast at Resturant. everything is silver, the wood carving, the hot bath , everything unbelievable. The best last man changing my plan because the tourist Japan company messed up. My trip caused me to find this place in this town.
Tracy
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Best massages of our lives! The hotel was magnificent!
Bradley
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff and amenities were first class.
MINMEI
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff is excellent and helpful. The location is convenient to get to Hakone loop. The dinner in Cascade restaurant is excellent, 5 star delicious. The scenery surrounding the hotel is also very beautiful. Most impressive is the staff's outstanding service. It's almost like you are their life line.
Stephanie
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Fabulous hotel styled after western (British) hotels of the 1800s. Thorough restoration from 2018-2020 has brought the hotel back to its glory days. Food and drinks in the hotel are pricey and nothing to get excited about. Hotel itself was amazing.
Sharon
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful hotel, attention to details, clean, big property with fish pond, Japanese gardens surrounding the hotel.. we enjoyed our stay!
Lauren
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The Fujiya Hotel was an amazing experience. It’s a gorgeous, well preserved, historic hotel with stunning gardens and awesome amenities! We utilized the spa and onsen both nights of our stay and are very sad to leave! I hope I have the opportunity to return to this beautiful hotel!
William
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very historic property that was well kept and clean. The onsen was awesome with an outdoor view of the mountains. The Fujiya dining room was beautiful, enhancing the meal.
Alixx
icon-with Pet
with Pet
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very nice
Bruce
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Awesome hotel with great history and updated for modern comfort. A perfect getaway from the hustle of big cities.
Yasuhiko
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I felt completely at ease from the moment I arrived, as I was treated with the utmost courtesy. The restaurants and bars were elegant yet welcoming, and with many international staff members working at reception, the bell desk and in the restaurants, language barriers are unlikely to be an issue. It seemed that over half the guests were from overseas, and I imagine they thoroughly enjoyed their stay as well. I had stayed here before the major refurbishment, and at the time my impression was simply that it was rather old (though I assumed that was to be expected of a classic hotel). This time, however, the historic building has been beautifully preserved, with meticulous maintenance ensuring it is spotlessly clean. Furthermore, the antique furniture appears to have had its cushions and upholstery reupholstered, making it both visually appealing and comfortable. The hot spring facilities were spacious and comfortable, complete with a sauna and a cold plunge bathtub; I was surprised to find that the hot spring water was even piped directly into the bathroom in my room. I would certainly like to stay here again.
Read More
Leonard
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We had an amazing stay at this hotel. We would go there every time we would go to Hakone in the future. We’re very happy we chose this hotel. It’s beautiful.
david
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A unique property beautifully mainted to the the original standard it was built. Staff extremely professional. Enjoyed the fixed course breakfast and al a carte dinner but try and reserve upon arrival since there are very few alternative dinner options in the area.
Shimon
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Our stay was amazing, the hotel staff were so helpful with everything, and the onsen in the balcony was perfect.
Fernanda
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Un hotel con mucha historia. Excelente servicio. Bonito lugar. Comida rica.
Christopher
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

If you are going to Hakone, you should stay, and stay at the Fujiya Hotel for at least two nights. This place is magical, and the staff are unbelievably attentive and kind. The onsen is the definition of relaxing and has amazing views. The massage and facial were amazing. The western breakfast was so good, and the dinner at the restaurants in the hotel is worth the price for the experience. Don’t miss your opportunity to stay here if you pass through Hakone!
Read More
Caroline
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great place to stay
Anette
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

This is a fantastic hotel with so much history. The staff were so lovely and accommodating and the facilities with the onsen, the garden, the bar, the lounge- everything is so lovely. They even upgraded our room view which was very nice. The only odd thing was a particular waitress that were serving us in the Japanese restaurant and also in the breakfast hall the next day. She was insistent on us buying a sake pairing when we didn’t want to. For the breakfast she also insisted we buy the breakfast package even though we had already ordered something else. I also found it odd that she gave us the bill before we had finished eating and she seemed to forget about our breakfast for 40 minutes. Other than that, it was absolutely amazing. The rest of the staff were incredibly accommodating and professional.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 The Fujiya Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 919 reviews
Cleanliness

9.4

Room Comfort

8.8

Location

8.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews The Fujiya Hotel

Number of reviews per page
20
40
Top reviews
Megan
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Really neat old hotel with a lot of history. The spa area was really nice and rooms were clean. There wasn’t much interaction with staff. There were people staying there just didn’t seem like the service was the priority. On our second morning it was really odd they couldn’t seat us for breakfast at 7:45 and we had to wait. This made us late for our driver to leave for the day. Overall it was just ok.
Read More
Batya
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is a unique property and a total throw back to another time (the main house is from the 1890s). The traditional kaiseki was impeccable, the breakfast was delicious, and the property is gorgeous. Added bonus: hot spring water is piped to your room bath! We had a wonderful weekend hiking and exploring the area (loved the Open Air Museum), and we have already talked about going back on our next trip to Japan. For those of you who know Mohonk in Upstate NY, Fujika evokes a similar vibe. Thank you to the staff! Highly recommend.
Read More
mojgan
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The place is magical, historical place, the breakfast at Resturant. everything is silver, the wood carving, the hot bath , everything unbelievable. The best last man changing my plan because the tourist Japan company messed up. My trip caused me to find this place in this town.
Tracy
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Best massages of our lives! The hotel was magnificent!
Bradley
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff and amenities were first class.
MINMEI
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff is excellent and helpful. The location is convenient to get to Hakone loop. The dinner in Cascade restaurant is excellent, 5 star delicious. The scenery surrounding the hotel is also very beautiful. Most impressive is the staff's outstanding service. It's almost like you are their life line.
Stephanie
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Fabulous hotel styled after western (British) hotels of the 1800s. Thorough restoration from 2018-2020 has brought the hotel back to its glory days. Food and drinks in the hotel are pricey and nothing to get excited about. Hotel itself was amazing.
Sharon
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful hotel, attention to details, clean, big property with fish pond, Japanese gardens surrounding the hotel.. we enjoyed our stay!
Lauren
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The Fujiya Hotel was an amazing experience. It’s a gorgeous, well preserved, historic hotel with stunning gardens and awesome amenities! We utilized the spa and onsen both nights of our stay and are very sad to leave! I hope I have the opportunity to return to this beautiful hotel!
William
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very historic property that was well kept and clean. The onsen was awesome with an outdoor view of the mountains. The Fujiya dining room was beautiful, enhancing the meal.
Alixx
icon-with Pet
with Pet
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very nice
Bruce
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Awesome hotel with great history and updated for modern comfort. A perfect getaway from the hustle of big cities.
Yasuhiko
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I felt completely at ease from the moment I arrived, as I was treated with the utmost courtesy. The restaurants and bars were elegant yet welcoming, and with many international staff members working at reception, the bell desk and in the restaurants, language barriers are unlikely to be an issue. It seemed that over half the guests were from overseas, and I imagine they thoroughly enjoyed their stay as well. I had stayed here before the major refurbishment, and at the time my impression was simply that it was rather old (though I assumed that was to be expected of a classic hotel). This time, however, the historic building has been beautifully preserved, with meticulous maintenance ensuring it is spotlessly clean. Furthermore, the antique furniture appears to have had its cushions and upholstery reupholstered, making it both visually appealing and comfortable. The hot spring facilities were spacious and comfortable, complete with a sauna and a cold plunge bathtub; I was surprised to find that the hot spring water was even piped directly into the bathroom in my room. I would certainly like to stay here again.
Read More
Leonard
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We had an amazing stay at this hotel. We would go there every time we would go to Hakone in the future. We’re very happy we chose this hotel. It’s beautiful.
david
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A unique property beautifully mainted to the the original standard it was built. Staff extremely professional. Enjoyed the fixed course breakfast and al a carte dinner but try and reserve upon arrival since there are very few alternative dinner options in the area.
Shimon
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Our stay was amazing, the hotel staff were so helpful with everything, and the onsen in the balcony was perfect.
Fernanda
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Un hotel con mucha historia. Excelente servicio. Bonito lugar. Comida rica.
Christopher
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

If you are going to Hakone, you should stay, and stay at the Fujiya Hotel for at least two nights. This place is magical, and the staff are unbelievably attentive and kind. The onsen is the definition of relaxing and has amazing views. The massage and facial were amazing. The western breakfast was so good, and the dinner at the restaurants in the hotel is worth the price for the experience. Don’t miss your opportunity to stay here if you pass through Hakone!
Read More
Caroline
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great place to stay
Anette
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

This is a fantastic hotel with so much history. The staff were so lovely and accommodating and the facilities with the onsen, the garden, the bar, the lounge- everything is so lovely. They even upgraded our room view which was very nice. The only odd thing was a particular waitress that were serving us in the Japanese restaurant and also in the breakfast hall the next day. She was insistent on us buying a sake pairing when we didn’t want to. For the breakfast she also insisted we buy the breakfast package even though we had already ordered something else. I also found it odd that she gave us the bill before we had finished eating and she seemed to forget about our breakfast for 40 minutes. Other than that, it was absolutely amazing. The rest of the staff were incredibly accommodating and professional.
Read More
Number of reviews per page
20
40