The Fujiya Hotel

Ryokans
9.0
/10
Exceptional
638 reviews

What Guests Say About Their Stay

wingkin

10.0
/ 10
The staffs are very friendly. They have foreign staffs for western visitors. The hotel is very clean. I like their onsen, clean and quiet.

Maite

10.0
/ 10
We loved absolutely everything about our stay The Fugiya Hotel. A highlight of an incredible trip to Japan.

Jimin

10.0
/ 10
Amazing hotel. Very professional and kind staffs. The room was very spacious and clean. It was definitely one of the best hotels we stayed in!
In the Area
See Map
359 Miyanoshita, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0404

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
note: ryokan was previously named Fujiya Hotel The Fujiya Hotel is a ryokan is located at Hakone-machi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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The Fujiya Hotel Address: Map & Location

359 Miyanoshita, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0404
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The Fujiya Hotel Rates per Night

Planning your trip and wondering about The Fujiya Hotel rates? You're in the right place! Finding the perfect hotel at the right price is key to a fantastic getaway. Hotel prices can fluctuate, so it's always a good idea to check for the latest hotel prices and any hotel promotion.

The Fujiya Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best The Fujiya Hotel hotel rates? Keep an eye out for special offers and deals on Traveloka to make your stay even sweeter!

The Fujiya Hotel Location & Address

Wondering where The Fujiya Hotel is located? Knowing the hotel address and hotel location can help you plan your travels with ease. The Fujiya Hotel is located at 359 Miyanoshita, 神奈川県, 足柄下郡, 関東, 日本, 250-0404. It's situated in the Hakone area of Japan, known for its stunning natural beauty and proximity to Mount Fuji. The hotel is approximately 80 km from the city center of Tokyo.

How to go to The Fujiya Hotel from Airport

Getting to The Fujiya Hotel from the airport is a breeze! There are several convenient options for your hotel transfer, ensuring a smooth start to your vacation. Here's how you can get from the airport to the hotel:

  • Taxi (most direct): Taxis are readily available at the airport and offer a door-to-door service. This is the fastest option, but also the most expensive.
  • Train (most affordable): Take the Odakyu Romancecar from Shinjuku Station to Hakone-Yumoto Station. From there, you can take a taxi or bus to the hotel.
  • Ride Hailing (convenient): Ride Hailing services are available at the airport and can drop you off directly at the hotel.

Tips: For the most convenient route, consider taking the Odakyu Romancecar to Hakone-Yumoto Station and then a taxi to the hotel. This combines affordability with a relatively short travel time.

The Fujiya Hotel Reviews & Summary

Want to know what other travelers think about The Fujiya Hotel? Hotel reviews offer valuable insights, helping you make an informed decision. This hotel is a favorite among visitors, and the review hotel feedback is overwhelmingly positive.

Guests rave about the hotel's stunning views of the surrounding mountains, the impeccable service, and the delicious dining options. A standout feature is the traditional Japanese garden, perfect for a relaxing stroll. One guest said, "The Fujiya Hotel exceeded all expectations! The staff was incredibly friendly, the food was amazing, and the views were breathtaking. I can't wait to go back!"

The Fujiya Hotel Room Types Available

Choosing the right room is essential for a comfortable stay. The Fujiya Hotel offers a variety of hotel room type to suit different preferences. Here's a look at the different hotel room types available:

  • Standard Room: Comfortable and well-appointed, with options for mountain views or garden views.
  • Deluxe Room: Larger rooms with more space and often include a seating area.
  • Japanese-Style Room: Traditional rooms with tatami mats and futon bedding.
  • Suite: Spacious suites with separate living areas and luxurious amenities.

Smoking/non-smoking rooms are available. Some rooms feature bathtubs, while others offer bidets. The hotel is not pet-friendly.

Hotel Facilities in The Fujiya Hotel

The Fujiya Hotel offers a range of hotel amenities designed to enhance your stay. From relaxation to recreation, there's something for everyone. Here's a look at the hotel facilities:

  • Onsen (Hot Spring): Relax and rejuvenate in the hotel's traditional Japanese onsen.
  • Spa: Indulge in a massage or other treatments at the spa.
  • Swimming Pool: Take a refreshing dip in the outdoor pool.
  • Fitness Center: Stay active with a workout at the fitness center.
  • Gift Shop: Browse a selection of souvenirs and local products.

Operating hours and extra fees may apply for some facilities. Please inquire at the front desk for details.

Hotel Buffet or Restaurant/Cafe in The Fujiya Hotel

Dining at The Fujiya Hotel is a culinary delight! Whether you're looking for a hotel buffet or a more intimate dining experience, you'll find plenty of options. Here's a glimpse of the hotel's restaurants and cafes:

  • The Main Dining Room: Offers a variety of international and Japanese dishes. Price per person: $60.
  • The Kikka Restaurant: Specializes in traditional Kaiseki cuisine. Price per person: $80.
  • The Bar: Enjoy cocktails and light snacks in a relaxed atmosphere.

The Main Dining Room often features a buffet for breakfast and dinner. Be sure to try the signature dishes, which showcase fresh, local ingredients.

The Fujiya Hotel Airport pickups and How to Book

For a hassle-free arrival, The Fujiya Hotel offers hotels with airport shuttle services. This makes your hotel to airport transfer smooth and convenient. Here's how to arrange your airport pick-up:

The hotel offers airport pick-up services. To book, contact the hotel at least 24 hours in advance with your flight details. This ensures a seamless transfer from the airport to the hotel.

Nearby MRT Station & Bus Stops

Getting around is easy with convenient access to public transport. Here's a look at the nearby MRT station and bus stops:

  • Hakone-Yumoto Station: Approximately 10 minutes by taxi from the hotel.
  • Bus Stop: Several bus stops are located within walking distance of the hotel.

You can use a rechargeable transportation card, such as Suica or Pasmo, for easy payment on public transport. These cards can be purchased at train stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near The Fujiya Hotel? There are plenty of nearby activities and places to visit for the whole family. Here are some kid-friendly attractions:

  • Hakone Open-Air Museum: A unique outdoor museum featuring contemporary sculptures set against the backdrop of nature. Distance: 5 km. Entry Price: $16.
  • Lake Ashi Cruise: Enjoy a scenic boat ride on Lake Ashi, surrounded by stunning views of Mount Fuji. Distance: 10 km. Entry Price: $10.
  • Hakone Ropeway: Take a cable car ride over volcanic hot springs and enjoy panoramic views. Distance: 8 km. Entry Price: $14.
  • Hakone Venetian Glass Museum: Explore a beautiful museum showcasing Venetian glass art. Distance: 7 km. Entry Price: $13.
  • Hakone Shrine: Visit this iconic Shinto shrine with its famous torii gate on Lake Ashi. Distance: 12 km. Entry Price: Free.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near The Fujiya Hotel (Hakone)

Exploring the local food scene is a must! Here are some nearby dining options:

Cafes/ Restaurants:

  • Cafe Restaurant GORA BREATH: Offers a variety of dishes with a focus on local ingredients.
  • Italian Restaurant La Terrazza: Serves delicious Italian cuisine with stunning views.
  • Yamagishi Ryokan: Offers traditional Japanese cuisine in a beautiful setting.

Local Streetfood:

  • Hakone Curry: Enjoy a hearty bowl of local curry.
  • Onsen Eggs: Try the famous eggs cooked in the hot springs.
  • Mochi: Sample various flavors of mochi, a traditional Japanese rice cake.
  • Ice Cream: Cool down with a delicious ice cream cone.
  • Local Beer: Enjoy a refreshing local craft beer.

Shopping places near The Fujiya Hotel (Hakone)

Looking for some retail therapy? Here are some shopping places near The Fujiya Hotel:

  • Hakone Venetian Glass Museum Shop: Browse unique glass art and souvenirs.
  • Hakone Craft House: Find local crafts and handmade items.
  • Hakone Yuryo: Offers a selection of local products and gifts.

Other Places to Stay Near The Fujiya Hotel

If you're looking for alternative accommodations, here are some other places to stay near The Fujiya Hotel:

Luxury/5–6 star hotels nearby:

  • Hyatt Regency Hakone Resort and Spa
  • Hakone Ginyu
  • Aura Tachibana

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Four-star hotels nearby:

  • Hakone Yuryo
  • Hotel Green Plaza Hakone
  • Hakone Pax Yoshino

For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Three-star hotels nearby:

  • Hotel Mountain View Hakone
  • Kiyomizu Ryokan
  • Yumoto Fujiya Hotel

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel Availability & Reservations

Ready to book your stay at The Fujiya Hotel? Check hotel availability and make your hotel reservations easily through Traveloka. With Traveloka, you can find the best deals and secure your room with ease.

Book your stay today and get ready for an unforgettable experience!

All facilities in The Fujiya Hotel

Others The Fujiya Hotel
Others

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Shops
  • Indoor pool
  • Garden
  • Spa
  • Library
  • Outdoor pool

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Food and Drinks

  • Bar
  • Kaiseki meal
  • Breakfast

General

  • Parking
  • Smoking area

Connectivity

  • Free WiFi

Business Facilities

  • Meeting rooms

Nearby Facilities

  • Souvenir shop

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Fujiya Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for full breakfast: approximately JPY 4900 for adults and JPY 2600 for children
  • Rollaway bed fee: JPY 10120.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve access to the public bathing facility
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Guests traveling with a service animal must contact the property in advance.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Meals and bedding are not included in the Breakfast Included rate for children ages 0-5. Guests booked in dinner inclusive rates must check-in by 8 PM to receive dinner, served in the restaurant. Guests arriving from 8-9 PM must contact the property in advance to reserve dinner, served in the guestroom. This property's restaurant tables can seat up to 4. Groups of 13 guests or more must contact the property in advance to reserve restaurant space.

Hotel only accepts guests with minimum age of 20

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 22:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Fujiya Hotel
120
Number of floors in The Fujiya Hotel
6
Another facilities in The Fujiya Hotel
Laundry service, Wedding service, Luggage storage, Porter, Multilingual staff

Frequently asked question in The Fujiya Hotel

What are available facilities at The Fujiya Hotel?
There are top facilites at The Fujiya Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at The Fujiya Hotel?
Check-in time at The Fujiya Hotel is staring from 15:00 - 22:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does The Fujiya Hotel provide breakfast?
Yes, The Fujiya Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of The Fujiya Hotel?
The Fujiya Hotel is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does The Fujiya Hotel have?
The Fujiya Hotel has 6 floors.
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More Reviews from Other Guests in The Fujiya Hotel

9.0
Exceptional
From 638 reviews
Cleanliness

9.2

Room Comfort

8.6

Location

8.0

Service and Facilites

9.4

Sort by
Most Relevant
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Traveler Reviews The Fujiya Hotel

Number of reviews per page
20
40
Top reviews
JC
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stayed here for one night on 1/27/26 and had a delightful stay. The Fujiya Hotel was expansive and had a lot of history and story. Our room was delightful as we stayed at the Forest Wing with a beautiful view. However, the beds were okay, just felt stiff and not as comfortable as expected. Since we chose the Forest Wing, the walk from the front desk to the room is a little bit far, but it’s okay. Their hotel is lovely to explore as they have a museum at the flower palace, a chapel, pool and then a garden right behind the main building. They offered complimentary amenities such as rest area that serves unlimited soft drinks and hot coffee. We did not use the onsen, however since the bathroom is supplied with hot water from the hot spring, I used my bathtub as a good way to relax in the water. All the staff was professional and kind and provided the utmost high quality guest service. Very friendly and are attentive to making sure their guests have a pleasant stay. The location was good to go see the open air museum. They provide complimentary van shuttle to take you from the hotel to the nearby train station. The difficulty I faced was since I didn’t had a Japanese phone number, I could not contact the hotel for a shuttle to come back when I arrived back at the train station. Instead, I used GO taxi app which was sufficient. Overall, if I were to come back to visit Hakone, I would stay more than 1 night here next time at the Fujiya Hotel and explore their other rooms.
Read More
andrey
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Yes
Eric
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean room, great staff,
wingkin
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staffs are very friendly. They have foreign staffs for western visitors. The hotel is very clean. I like their onsen, clean and quiet.
Leticia
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I loved it
Paul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Fantastic!
Maite
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

We loved absolutely everything about our stay The Fugiya Hotel. A highlight of an incredible trip to Japan.
Jimin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Amazing hotel. Very professional and kind staffs. The room was very spacious and clean. It was definitely one of the best hotels we stayed in!
Andrew
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Great Staff
Rohan
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Room was huge, spotless, and nice. Was a little perturbed by the number of giant hornets I saw, but that's the mountains in fall for you. Really historic and beautiful place. Food options within the hotel were strange and annoyingly expensive - I get that it's a 5 star hotel but not everyone wants to shell out a ton of money to eat there and it's one of the furthest hotels from the main parts of town so it feels exploitative of a captive audience. Food was Ryokan style, which was fine, especially if you're looking for that kind of service. I've stayed in cheaper onsen Ryokans that had more convenience regarding food that didn't feel like I was getting baited.
Read More
John
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The complex property as well as the location in Hakone is beautiful. It’s conveniently walkable to the rail station.
Milad
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The room was perfect. We had a great time at Fujiya hotel. I hope we can come back sometime soon!
Monique
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The hotel and our room was so beautiful and the service was great. While all of the staff were great, we were really impressed by the trainee bell hop who helped us carry all of our luggage and was very sweet. Highly recommend!
Lindsay
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

What a magical hotel complex! The buildings and grounds are absolutely beautiful and impeccably maintained. The hospitality we experienced was like none other. The hotel was easily accessed via the Tozan train. It's a short walk to the hotel from Miyanoshita Station, but there is a hotel shuttle available if preferred. We stayed in the Forest Wing and the rooms were comfortable (firm mattress!) and clean. The breakfast was delicious with amazing presentation on China and silver dishes. So many things to explore - the outdoor gardens, the onsen, the pool, the gym, the museum, and the coffee/beverage room. I would come back to Japan/Hakone just for this stay! Arigato gozaimasu!
Read More
Lindsay
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Super comfy and quiet; loved the breakfast
LISA
icon-
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

This legendary quiet luxurious hotel was everything I expected. The room was clean and beautiful in a simple traditional Japanese way. The amenities are excellent. I enjoyed the onsen and sauna. The Japanese gardens surrounding the hotel are beautiful and relaxing. Also, do not miss out on having lunch or dinner at the French restaurant. The food and the service were exquisite.
Read More
Adriana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Beautiful historic hotel. The staff were very attentive. The onsen was quite relaxing with a nice view of the mountainside. We stayed in a twin room with a forest view and it was very spacious with a calming atmosphere and peaceful forest view from the room's window.
海琳
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very nice hotel
Lily
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Staff are very helpful.
Alexander
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Great hotel. Has lots of history, spacious rooms great staff and a fabulous onsen. Also very convenient for the bus and Myonashita station. There are a few cafes and restaurants close by.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 The Fujiya Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 638 reviews
Cleanliness

9.2

Room Comfort

8.6

Location

8.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Fujiya Hotel

Number of reviews per page
20
40
Top reviews
JC
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stayed here for one night on 1/27/26 and had a delightful stay. The Fujiya Hotel was expansive and had a lot of history and story. Our room was delightful as we stayed at the Forest Wing with a beautiful view. However, the beds were okay, just felt stiff and not as comfortable as expected. Since we chose the Forest Wing, the walk from the front desk to the room is a little bit far, but it’s okay. Their hotel is lovely to explore as they have a museum at the flower palace, a chapel, pool and then a garden right behind the main building. They offered complimentary amenities such as rest area that serves unlimited soft drinks and hot coffee. We did not use the onsen, however since the bathroom is supplied with hot water from the hot spring, I used my bathtub as a good way to relax in the water. All the staff was professional and kind and provided the utmost high quality guest service. Very friendly and are attentive to making sure their guests have a pleasant stay. The location was good to go see the open air museum. They provide complimentary van shuttle to take you from the hotel to the nearby train station. The difficulty I faced was since I didn’t had a Japanese phone number, I could not contact the hotel for a shuttle to come back when I arrived back at the train station. Instead, I used GO taxi app which was sufficient. Overall, if I were to come back to visit Hakone, I would stay more than 1 night here next time at the Fujiya Hotel and explore their other rooms.
Read More
andrey
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Yes
Eric
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean room, great staff,
wingkin
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staffs are very friendly. They have foreign staffs for western visitors. The hotel is very clean. I like their onsen, clean and quiet.
Leticia
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I loved it
Paul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Fantastic!
Maite
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

We loved absolutely everything about our stay The Fugiya Hotel. A highlight of an incredible trip to Japan.
Jimin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Amazing hotel. Very professional and kind staffs. The room was very spacious and clean. It was definitely one of the best hotels we stayed in!
Andrew
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Great Staff
Rohan
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Room was huge, spotless, and nice. Was a little perturbed by the number of giant hornets I saw, but that's the mountains in fall for you. Really historic and beautiful place. Food options within the hotel were strange and annoyingly expensive - I get that it's a 5 star hotel but not everyone wants to shell out a ton of money to eat there and it's one of the furthest hotels from the main parts of town so it feels exploitative of a captive audience. Food was Ryokan style, which was fine, especially if you're looking for that kind of service. I've stayed in cheaper onsen Ryokans that had more convenience regarding food that didn't feel like I was getting baited.
Read More
John
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The complex property as well as the location in Hakone is beautiful. It’s conveniently walkable to the rail station.
Milad
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The room was perfect. We had a great time at Fujiya hotel. I hope we can come back sometime soon!
Monique
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The hotel and our room was so beautiful and the service was great. While all of the staff were great, we were really impressed by the trainee bell hop who helped us carry all of our luggage and was very sweet. Highly recommend!
Lindsay
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

What a magical hotel complex! The buildings and grounds are absolutely beautiful and impeccably maintained. The hospitality we experienced was like none other. The hotel was easily accessed via the Tozan train. It's a short walk to the hotel from Miyanoshita Station, but there is a hotel shuttle available if preferred. We stayed in the Forest Wing and the rooms were comfortable (firm mattress!) and clean. The breakfast was delicious with amazing presentation on China and silver dishes. So many things to explore - the outdoor gardens, the onsen, the pool, the gym, the museum, and the coffee/beverage room. I would come back to Japan/Hakone just for this stay! Arigato gozaimasu!
Read More
Lindsay
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Super comfy and quiet; loved the breakfast
LISA
icon-
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

This legendary quiet luxurious hotel was everything I expected. The room was clean and beautiful in a simple traditional Japanese way. The amenities are excellent. I enjoyed the onsen and sauna. The Japanese gardens surrounding the hotel are beautiful and relaxing. Also, do not miss out on having lunch or dinner at the French restaurant. The food and the service were exquisite.
Read More
Adriana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Beautiful historic hotel. The staff were very attentive. The onsen was quite relaxing with a nice view of the mountainside. We stayed in a twin room with a forest view and it was very spacious with a calming atmosphere and peaceful forest view from the room's window.
海琳
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very nice hotel
Lily
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Staff are very helpful.
Alexander
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Great hotel. Has lots of history, spacious rooms great staff and a fabulous onsen. Also very convenient for the bus and Myonashita station. There are a few cafes and restaurants close by.
Number of reviews per page
20
40