Good location, room very clean and quite big. The hotel staff very friendly. Recommended hotel to stay and I would come back again for sure.

I booked the room with no windows as it the cheapest room but they provide me a room with beautiful view. Although the room is quite small and compact, but their facilities including the bathroom is best with bathup and hot water. They also have laundry facilities -coin laundry, Family mart, bending machine, ice machine, microwave, public bath, and even massage chairs. The access is quite comfortable from Haneda Airport to Sakuragicho station, and walak for around 10minutes. It was my third Times for staying in APA Yokohama. I keep coming back to this hotel as I like the view, the service and facilities. Thank you APA.

Great location in front of the bay and the famous Ferris wheel, connected to a mall and subway station. Rooms are big for Japan. The hotel is older but clean and still looks great. Staff are all polite and helpful.

All the staff were polite and helpful. The room was cozy enough for 2 adults and 1 5-year-old. Location was great!

Beautiful & clean. Loved the Pola skincare. The rooms are bright and airy. The bed is super comfortable. Convenient location. Would highly recommend and look forward to returning.

Very good, convenient transportation. Close to subway. Breakfast is not a lot, but good quality. The room is comfortable, clean when checking in 3pm. But check out a bit faster. 10am. Good service.

I'm very satisfied staying here, the view and onsen experience are wonderful. Staff also very polite and helpful. Tips: arrive early and enjoy the garden view, then after check-in go submerge in the outdoor onsen in the sunset time

A very comfortable hotel with a great location. Close to Sakuragicho Eki and Cosmo World, making it very easy to get around. The rooms are clean, comfortable, and have a great night view. The staff is also friendly. Highly recommended! ⭐⭐⭐⭐⭐

I was very satisfied with my stay at the New Otani Inn Hotel Premium. It's strategically located next to a shopping center, close to Sakuragicho Eki and Cosmo World, making it very easy to get around. The room was clean and comfortable, and what I really liked was the view of Cosmo World from the room, which was great, especially at night. The staff was also friendly and the service was good. Highly recommended and I would love to stay here again! ⭐⭐⭐⭐⭐

My mom and I stayed in this hotel towards the end of our 2 week trip in Japan. There were a few times we left hotels this trip saying that we want to come back, but this became the only one I actually made a rebooking for already. The hotel and room itself is beautiful and clean, the location great, and the staff were amazing. They were professional, but still felt friendly and warm, from the staff welcoming us outside the hotel, to the front desk, and the cleaning staff. Same goes for the waiter and waitresses in Le Normandie. I am already looking forward to seeing New Grand in Winter, and trying the Christmas meals in the hotel restaurants.