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Hakone Kowakien TEN-YU
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Hakone Kowakien TEN-YU
Ryokans
9.0
/10
Exceptional
8 reviews
What Guests Say About Their Stay
??
10.0
/ 10
Great facility. Friendly staff. very spacious room based on tokyo standard.
Great onsen choices
We get to enjoy Hakone Kowakien Yunessun for free while staying at Ten-Yu! Kids love the free ice cream options too.
Okada Museum of Art and Family Mart are within walking distance.
A bus runs directly to Hakone-Yumoto and Odawara, with the bus stop right in front of the hotel.
zehra
10.0
/ 10
We had an amazing experience at this hotel. Sleeping to the sounds of running water streams, swooshing if the trees, birds chirping was very relaxing and serene! Staff members were very friendly and made sure we felt welcomed!
TSUNGHSIENJUSTIN
10.0
/ 10
A Peaceful Escape with Heartfelt Hospitality
Our stay at Hakone Kowakien Ten-Yu was magical—where traditional charm met modern comfort.
Highlights:
• Free teas and ice cream added warmth and joy.
• Soothing nightly live music in the lobby.
• Spacious, fresh-aired room with a comfy bed and pristine bath.
• Open-air private onsen with beautiful mountain views.
• Delicious breakfast with both Japanese and Western options.
• Convenient shuttle to Gora Station and Hakone Open-air museum for easy exploring.
Tip:
Leave extra time for transit. Buses can be full, but the train from Gora to Odawara is smooth and reliable.
Thanks to the caring staff, even a bumpy checkout turned into a story of kindness. Highly recommended for a serene Hakone getaway.
In the Area
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1297 Ninotaira, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0407
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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What's around Hakone Kowakien TEN-YU
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1297 Ninotaira, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0407
Discover More About Hakone Kowakien TEN-YU
Location
Staying at Hakone Kowakien TEN-YU is a good choice when you are visiting Hakone-machi.
About Hakone Kowakien TEN-YU
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hakone Kowakien TEN-YU exclusively for you.
Hakone Kowakien TEN-YU is a ryokan with great comfort and excellent service according to most ryokan's guests.
Get precious and unforgettable moment during your stay at Hakone Kowakien TEN-YU.
All facilities in Hakone Kowakien TEN-YU
Others
Hotel Services
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Newspaper in lobby
- Concierge
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Elevator
Things to Do
- Spa
- Garden
- Sauna
Family-friendly Facilities
- Toys
- Children games
General
- Parking
- Terrace
Food and Drinks
- Bar
Connectivity
- Free WiFi
Nearby Facilities
- Souvenir shop
Accommodation Policy & General Information in Hakone Kowakien TEN-YU
Important Note
- Crib (infant bed) fee: JPY 3300.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve access to the public bathing facility
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply.
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger. Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner. Guests with dietary restrictions or food allergies should contact this property in advance.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Available rooms at Hakone Kowakien TEN-YU | 150 |
Number of floors in Hakone Kowakien TEN-YU | 1 |
Another facilities in Hakone Kowakien TEN-YU | Luggage storage, Multilingual staff, 24-hour Receptionist, Newspaper in lobby, Concierge |
Frequently asked question in Hakone Kowakien TEN-YU
What are available facilities at Hakone Kowakien TEN-YU?
There are top facilites at Hakone Kowakien TEN-YU such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hakone Kowakien TEN-YU?
The standard check-in time at Hakone Kowakien TEN-YU is starting from From 15:00 while the latest check-out time is at Before 11:00
More Reviews from Other Guests in Hakone Kowakien TEN-YU
Traveloka (8)
Other sources (1,215)
9.0
Exceptional
From 8 reviews
Provided by travelers on
Cleanliness
9.4
Room Comfort
9.4
Meal
8.2
Location
8.5
Service and Facilites
9.1
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Traveler Reviews Hakone Kowakien TEN-YU
Number of reviews per page
20
40
Customer reviews
DT
Dienna T.
Leisure
10.0
/10
Reviewed 14 week(s) ago
Hakone Kowakien Ten Yu, I am sad if I remember it. It makes me overwhelmed with Japan Post Depression because I had a wonderful time in Hakone Kowakien Ten Yu. The staffs are super friendly. They handled my luggage from Yamato very well during my check in, my luggage has been placed in my room. The food was so good. The onsen was incredible. But the room view was parking, not the waterfall what I expected. But okay. Happy 8th Aniv. I will come back next year. Love staying here.
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F***a
Leisure
10.0
/10
Reviewed 73 week(s) ago
I'm very satisfied staying here, the view and onsen experience are wonderful. Staff also very polite and helpful. Tips: arrive early and enjoy the garden view, then after check-in go submerge in the outdoor onsen in the sunset time
1 people find it helpful
CL
Chong L. W.
6.2
/10
Reviewed 128 week(s) ago
Hotel provides a shuttle bus but buses comes every 30 mins with very limited seats (only 10 seats available). We missed 2 buses before we managed to board, very frustrating as we waited in the rain, in winter at 0 degrees. There were elderly and children waiting in the queue, not sure why the hotel didn't increase frequency. Restaurants in the hotel doesn't accept walk-ins - they require advanced reservations and the restaurants around the hotel closes at 5pm. Our booking does not include dinner but this piece of information wasn't told by the staff. We found out ourselves pretty late and had to eat at family mart. Hotel was crowded. The only saving grace to us were the room size, hot tub at the balcony and the complimentary lounge usage given by the hotel as it was our anniversary. Given the price we paid for, we were expecting better service. Probably won't stay here again.
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2 people find it helpful
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