Hakone Kowakien TEN-YU

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9.5
/10
Exceptional
1,983 reviews

What Guests Say About Their Stay

F***a

10.0
/ 10
I'm very satisfied staying here, the view and onsen experience are wonderful. Staff also very polite and helpful. Tips: arrive early and enjoy the garden view, then after check-in go submerge in the outdoor onsen in the sunset time

Karen

10.0
/ 10
The hot springs are exceptional, the cuisine is superb, and the location is unparalleled. This was an outstanding experience.

Mayra

10.0
/ 10
Beautiful hotel in the middle of Hakone mountains. The hot springs were amazing and so relaxing. Dinner and breakfast were spectacular with so many options to choose and try. All my family loved and we want to come back.

Tyler

10.0
/ 10
Absolutely beautiful on the inside. Hot springs were amazing, and everything was clean. Staff were extremely helpful. 10/10 will come back again.
In the Area
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1297 Ninotaira, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0407

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Staying at Hakone Kowakien TEN-YU is a good choice when you are visiting Hakone. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hakone Kowakien TEN-YU

1297 Ninotaira, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0407
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Lobby Hakone Kowakien TEN-YU
Lobby 2 Hakone Kowakien TEN-YU

Discover More About Hakone Kowakien TEN-YU

General
Near Hakone Kowakien Yunessun

Location
With a stay at Hakone Kowakien TEN-YU in Hakone (Ninohira), you'll be steps from Hakone Kowakien Yunessun and 3 minutes by foot from Okada Museum of Art. This luxury ryokan is 0.9 mi (1.4 km) from Hakone Open Air Museum and 1.9 mi (3 km) from Miyagino Hayakawa Breakwater Cherry Blossoms.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Okada Museum of Art - 0.3 km / 0.2 mi
Hakone Kowakien Yunessun - 0.3 km / 0.2 mi
Chisuji Falls - 0.8 km / 0.5 mi
Hakone Open Air Museum - 1.4 km / 0.9 mi
Hakone Gora Park - 2 km / 1.3 mi
Hakone Museum of Art - 2.3 km / 1.4 mi
Sengokuhara Onsen - 2.4 km / 1.5 mi
Ōwakudani - 2.8 km / 1.8 mi
Miyagino Hayakawa Breakwater Cherry Blossoms - 2.9 km / 1.8 mi
Pola Museum of Art - 4.1 km / 2.5 mi
Hakone Yunohana Golf Course - 5.7 km / 3.5 mi
Sengokuhara Susuki Prairie - 5.8 km / 3.6 mi
Hakone Ropeway - 6.1 km / 3.8 mi
Hakone Venetian Glass Museum - 6.5 km / 4 mi
Hakone Hot Springs - 6.5 km / 4 mi

The nearest airports are:
Haneda Airport (HND) - 99.6 km / 61.9 mi
Narita Intl. Airport (NRT) - 166.1 km / 103.2 mi

Facilities
Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as hot springs and a sauna. Additional features at this ryokan include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Dining
Enjoy a satisfying meal at Geihinkan(Steak) serving guests of Hakone Kowakien TEN-YU. Wrap up your day with a drink at the bar/lounge.

Rooms
Treat yourself to a stay in one of the 150 guestrooms, featuring private hot tubs and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as safes and refrigerators.

All facilities in Hakone Kowakien TEN-YU

Entertainment Facility Hakone Kowakien TEN-YU
Entertainment Facility
Common Space Hakone Kowakien TEN-YU
Common Space
Lobby Hakone Kowakien TEN-YU
Lobby
Accommodation Services Hakone Kowakien TEN-YU
Accommodation Services
Exterior Hakone Kowakien TEN-YU
Exterior

Family-friendly Facilities

  • Toys
  • Children games

Things to Do

  • Spa
  • Garden
  • Sauna

Connectivity

  • Free WiFi

General

  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Elevator

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Newspaper in lobby
  • Concierge

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in Hakone Kowakien TEN-YU

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Hot springs access available from 5:00 AM to midnight.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Cashless payment methods are available for all transactions.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 11:00

  • Crib (infant bed) fee: JPY 3300.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, LGBTQIA+ friendly, Unicode Support false, No rollaway/extra beds available, Cashless transactions are available

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 22:00 - to 11:00
Available rooms at Hakone Kowakien TEN-YU
150
Number of floors in Hakone Kowakien TEN-YU
1
Another facilities in Hakone Kowakien TEN-YU
Toys, Children games, Spa, Garden, Sauna

Frequently asked question in Hakone Kowakien TEN-YU

What are available facilities at Hakone Kowakien TEN-YU?
There are top facilites at Hakone Kowakien TEN-YU such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hakone Kowakien TEN-YU?
The standard check-in time at Hakone Kowakien TEN-YU is starting from 15:00 - 22:00 while the latest check-out time is at Before 11:00
What is the star rating of Hakone Kowakien TEN-YU?
Hakone Kowakien TEN-YU is a 4.5-star hotel.
How many floors does Hakone Kowakien TEN-YU have?
Hakone Kowakien TEN-YU has 1 floors.
How many rooms are available at Hakone Kowakien TEN-YU?
Hakone Kowakien TEN-YU has 150 rooms in total.
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More Reviews from Other Guests in Hakone Kowakien TEN-YU

Overall Ratings & Reviews Hakone Kowakien TEN-YU

Traveloka (8)
Other sources (1,975)
9.6
Exceptional
From 1,975 reviews
Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.6

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Traveler Reviews Hakone Kowakien TEN-YU

Number of reviews per page
20
40
Top reviews
Karen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hot springs are exceptional, the cuisine is superb, and the location is unparalleled. This was an outstanding experience.
Mayra
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful hotel in the middle of Hakone mountains. The hot springs were amazing and so relaxing. Dinner and breakfast were spectacular with so many options to choose and try. All my family loved and we want to come back.
EMI
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

夜と朝のバイキングとてもよかったので、また泊りたいです。
Christopher
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel
Tyler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Absolutely beautiful on the inside. Hot springs were amazing, and everything was clean. Staff were extremely helpful. 10/10 will come back again.
Benthan
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice hotel. Nice amenities and provided toiletries. Nice staff that can understand English. Free hotel shuttle to and from gora station. Nice 2 public onsens, one being in a garden while the other is an infinity pool. They also have some extra stuff like free ice cream and access to a neighboring building through a tunnel where you can use their water park and festival games. Would like to go here again with more people.
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Neel
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Will definitely come back in the future. Fantastic hotel and onsen experience.
Jason
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Overall the stay was good. Transportation around the area could have been a bit better. Didn’t have enough time to enjoy the amenities. Next time I would stay somewhere cheaper for an additional night.
Kenny
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our second visit, this time we travel with my daughter’s family and grandson. This is a few Onsen hotel that allows children to use their public onsen. He enjoyed this new experience and all of us have a great time to enjoy the facilities and fine Japanese dinner. Since this is my second visit, our family was offer free lounge access and late checkout. Something we did not expect. So thank you!
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Beina
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stunning view and excellent service at the hotel is wonderful! Stay two nights for a much relaxing experience:)
Angela
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

.
Christina
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staying at Ten-Yu felt like a nice treat
Huiya
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing place! Can’t wait to go back next time!
Emma
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing stay! Beautiful hotel. Great staff
Marc
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A beautiful hotel in a beautiful setting. The staff were excellent. The rooms were large. The robes and change of clothes were a lovely touch. The dining buffet was huge. It had something for everyone. There was nothing to complain about. It was a great experience
Kimberly
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful ryokan resort. Rooms are spacious with lovely views and waterfalls that allow for relaxation. Onsens were wonderful. Food excellent.
Lisa
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Absolutely marvelous experience! A luxurious relaxing retreat. Welcoming and inviting staff and fabulous food.
Noel
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

amazing stay. my wife and I stayed here for 2 nights. the food, service, and room were all amazing. we took a room with the private outdoor bath and enjoyed breakfast and dinner buffets. highly recommend this property.
Ching Man Evelyn
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The food and complimentary drinks are amazing.
Rachel
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We all loved our stay. The food (even an ice cream vending machine), special dinners, public Onsen, happy hour and in room Onsen were fabulous. We even experienced our first earthquake!!! A memorable experience.
Number of reviews per page
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Exterior 4 Hakone Kowakien TEN-YU

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.