하코네 고와키엔 텐-유

직원들은 친절하지만, 가격에 비해 객실이 크게 인상적이지는 않고 가이세키는 솔직히 돈이 아깝네요. 뷔페를 선택하지 않은 것이 매우 후회스럽네요. 대욕장은 좋았습니다.

excellent

깨끗한 객실 친절한 직원

객실은 물론이고 온천 뷰가 말이 안되게 좋았습니다 또한 체크인 할때의 직원도 굉장히 친절했구요 저녁식사하러 갈때 또한 매우매우 친절해서 기분이 좋았습니다 기회가 된다면 또 방문하겠습니다!

모든것이 훌륭했어요. 특히 직원분 굿굿

네 너무 좋아요

전반적으로 자연 친화적이고 직원들 모두 친절하고 따뜻하게 응대해 주었습니다~~식재료도 신선하고 늘 웰컴티나 다과가 로비에 준비되어 있었습니다~~제대로 힐링하고 왔습니다~~

맛있는 식사 조용하고 깨끗한 숙소. 너무 좋았습니다.

아주 좋습니다

식사와 온천, 특히 일출과 함께한 온천욕은 최고였어요^^

가족여행으로 하코네를 다녀왔는데... 아이들이 좋아하더군요!

Best experience ever! Love the outdoor onsen view

생긴지 오래되지 않아 시설이 깨끗하고 특히 조식 및 석식에 훌륭했습니다. 직원들도 모두 친절하였고 노천탕과 객실에 있는 개별 욕조도 좋았습니다.

The entire experience was grandiose, from the room and amenities to the private outdoor tub and public natural spring baths. It almost felt like a 'Disney-fied' version of a traditional onsen. While located in a rural countryside area, the high number of foreign staff gave it a unique, international vibe that felt a bit different from 'traditional' Japan. The food offered a wide selection, though the buffet quality was a bit inconsistent—some dishes were hits, while others missed the mark. Still, there were plenty of options to choose from!

Great staff, buffet is little repetitive.. most people only stay one night, food is boring next day.

Room was clean. Authentic vibe. We had a lovely dinner. The hotel breakfast was (probably) very authentic, but hard to tell for a European tourist like myself. The breakfast food options felt more like dinner options to me (not bad, just not what this European tourist was expecting or fancied in the morning). Overall a solid stay.

スタッフさん上品で丁寧だった。料理は何食べても美味しかった。

A beautiful hotel and building interior. My wife & daughter both used the women's onsen multiple times and were very impressed. We had both the breakfast and dinner buffets, and I would say they were par for the course for hotel meals in Asia - very good, but comparable to others we've had. Staff were exceedingly polite and friendly. Again, I would expect this in Japan, and I was not disappointed. We used the shuttle to nearby Gora station twice, and that was very convenient. The room was very clean and I took advantage of the tub in the balcony. The room is small, and it was a little hard to get around for 3 people. Unfortunately, there was no place to store our 3 suitcases out of the way, and they were on the floor and we had to step over them. But all in all, it was a wonderful stay, and I would stay there again.

Clean guest rooms and professional, warm, and courteous service staff.

スタッフの皆さまのおもてなしがとても温かく、心に残る滞在となりました。 ぜひまた伺いたいと思います。