하코네 고와키엔 텐-유

늦은 도착의 서비스가 부족한거 같아요

직원들은 친절하지만, 가격에 비해 객실이 크게 인상적이지는 않고 가이세키는 솔직히 돈이 아깝네요. 뷔페를 선택하지 않은 것이 매우 후회스럽네요. 대욕장은 좋았습니다.

excellent

깨끗한 객실 친절한 직원

객실은 물론이고 온천 뷰가 말이 안되게 좋았습니다 또한 체크인 할때의 직원도 굉장히 친절했구요 저녁식사하러 갈때 또한 매우매우 친절해서 기분이 좋았습니다 기회가 된다면 또 방문하겠습니다!

모든것이 훌륭했어요. 특히 직원분 굿굿

네 너무 좋아요

전반적으로 자연 친화적이고 직원들 모두 친절하고 따뜻하게 응대해 주었습니다~~식재료도 신선하고 늘 웰컴티나 다과가 로비에 준비되어 있었습니다~~제대로 힐링하고 왔습니다~~

맛있는 식사 조용하고 깨끗한 숙소. 너무 좋았습니다.

아주 좋습니다

식사와 온천, 특히 일출과 함께한 온천욕은 최고였어요^^

가족여행으로 하코네를 다녀왔는데... 아이들이 좋아하더군요!

Best experience ever! Love the outdoor onsen view

생긴지 오래되지 않아 시설이 깨끗하고 특히 조식 및 석식에 훌륭했습니다. 직원들도 모두 친절하였고 노천탕과 객실에 있는 개별 욕조도 좋았습니다.

Eve

Hospitalities, service and diner are excellentes

客室はきれいで、案内頂いたミウラさんの応対がとても良かったです。

We very much enjoyed our stay at Hakone Kowakien TEN-YU and left feeling thoroughly satisfied with the overall experience. We stayed for three days and two nights on a half-board basis, and both dinner and breakfast consistently exceeded expectations. The traditional Japanese kaiseki dinner was beautifully presented and thoughtfully prepared, and the hot pot experience was equally memorable. Each meal felt carefully curated rather than routine, which we greatly appreciated. One of the highlights was the sunrise onsen. There is something quite special about soaking in the open-air bath while watching the morning light unfold — it was genuinely breathtaking. Breakfast, too, was generous in variety and high in quality. If we were to mention one small point, it would concern the blackout curtains. As we were travelling with a young child, the room tended to become bright quite early in the morning, which occasionally meant an earlier start to the day than we might have hoped. A slightly more complete blackout arrangement would perhaps make the experience even more comfortable for families. That said, considering the price point, the standard of accommodation, dining and overall atmosphere represents remarkable value. We were sufficiently impressed that we have already arranged to return in November, which perhaps says more than anything else.

Yes!

Dinner and breakfast were fabulous! Rooms were spacious and onsens were clean and beautiful. My kids loved the ice cream machine in the lobby.