하코네 고와키엔 텐-유

최고의 온천호텔

늦은 도착의 서비스가 부족한거 같아요

직원들은 친절하지만, 가격에 비해 객실이 크게 인상적이지는 않고 가이세키는 솔직히 돈이 아깝네요. 뷔페를 선택하지 않은 것이 매우 후회스럽네요. 대욕장은 좋았습니다.

excellent

깨끗한 객실 친절한 직원

객실은 물론이고 온천 뷰가 말이 안되게 좋았습니다 또한 체크인 할때의 직원도 굉장히 친절했구요 저녁식사하러 갈때 또한 매우매우 친절해서 기분이 좋았습니다 기회가 된다면 또 방문하겠습니다!

모든것이 훌륭했어요. 특히 직원분 굿굿

네 너무 좋아요

전반적으로 자연 친화적이고 직원들 모두 친절하고 따뜻하게 응대해 주었습니다~~식재료도 신선하고 늘 웰컴티나 다과가 로비에 준비되어 있었습니다~~제대로 힐링하고 왔습니다~~

맛있는 식사 조용하고 깨끗한 숙소. 너무 좋았습니다.

아주 좋습니다

식사와 온천, 특히 일출과 함께한 온천욕은 최고였어요^^

가족여행으로 하코네를 다녀왔는데... 아이들이 좋아하더군요!

Best experience ever! Love the outdoor onsen view

생긴지 오래되지 않아 시설이 깨끗하고 특히 조식 및 석식에 훌륭했습니다. 직원들도 모두 친절하였고 노천탕과 객실에 있는 개별 욕조도 좋았습니다.

The hotel is excellent. But there are a few things we really did not like. If you try to call the reception, they hardly can speak English, always sorry, only Japanese. Then we lost our bag in the bus and asked the hotel after checkout to help us claim the bag, they just send us a phone number for the bus station, I could look this up myself. And I even tried to call the bus station, but they only speak Japanese, that’s why I have ask the hotel to help us. Luckily our next hotel in Sapporo called the bus station and we got our bag back. Finally the dinner is super Westernized. If you expect a full Japanese buffet, don’t go there, unless you want to eat Mac and cheese… and French fries…

We only stayed a few nights, but the experience was so good I wish we'd stayed longer. First the location is amazing. A beautiful property up in the mountains surround by nature and beautiful sky be it day or night. The staff are super friendly from the minute you arrive they usher you in, help you get checked in, and do a thorough job of explaining the amenties and features of the hotel. The rooms are fantastic, offering a mix of traditional and modern Japanese living. The open air bath on the balcony is a gamechanger. We booked the room that included the dinner package and I would highly recommended it. The courses were fantastic one after another. Additionally breakfast is available and there's so much delicious food, I felt completely ruined for other hotels on my trip. And lastly what is so amazing about this hotel is just how peaceful and serene it is. The environment encourages slowing down, relaxing, and enjoying the tranquility of the Japanese landscape. I found myself going out on the balcony each morning, meditating or reading a book with the just the ambience for sound. I'm a director and writer and I've decided I'll be booking this hotel to work on a novel I'm writing. I felt so inspired and in such a flow state while staying here. If visiting Hakone this would be my top recommendation. Can't rave about it enough.

Best hot spring! Will come back again!

Great hotel, one if the best onsen we visited in Japan with an amazing view and great facilities

Hotel já precisa de uma renovação, especialmente nos quartos. A banheira do quarto além de pequena está bem velha. Não há opções de cama de casal. Nós perdemos um dos cartões do quarto e nos cobraram 3.000 yenes (R$100)!!!! Por um cartao!!! Achei um abuso! Nenhum hotel cobra isso. São coisas q acontecem. Café da manhã é muito bom. Para usar o onsen não pode ter tatuagem.