Hakone Kowakien TEN-YU

Ryokans
9.4
/10
Exceptional
1,223 reviews

What Guests Say About Their Stay

Chuck
10.0
/ 10
Amazing resort, great food and outside Onsen, very convenient for getting around to other sites, helpful staff
??
10.0
/ 10
Great facility. Friendly staff. very spacious room based on tokyo standard. Great onsen choices We get to enjoy Hakone Kowakien Yunessun for free while staying at Ten-Yu! Kids love the free ice cream options too. Okada Museum of Art and Family Mart are within walking distance. A bus runs directly to Hakone-Yumoto and Odawara, with the bus stop right in front of the hotel.
zehra
10.0
/ 10
We had an amazing experience at this hotel. Sleeping to the sounds of running water streams, swooshing if the trees, birds chirping was very relaxing and serene! Staff members were very friendly and made sure we felt welcomed!
In the Area
See Map
1297 Ninotaira, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0407

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Hakone Kowakien TEN-YU is a good choice when you are visiting Hakone-machi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hakone Kowakien TEN-YU

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1297 Ninotaira, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0407
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Discover More About Hakone Kowakien TEN-YU

Location


Staying at Hakone Kowakien TEN-YU is a good choice when you are visiting Hakone-machi.

About Hakone Kowakien TEN-YU

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hakone Kowakien TEN-YU exclusively for you.

Hakone Kowakien TEN-YU is a ryokan with great comfort and excellent service according to most ryokan's guests.

Get precious and unforgettable moment during your stay at Hakone Kowakien TEN-YU.

All facilities in Hakone Kowakien TEN-YU

Others Hakone Kowakien TEN-YU
Others

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Newspaper in lobby
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Elevator

Things to Do

  • Spa
  • Garden
  • Sauna

Family-friendly Facilities

  • Toys
  • Children games

General

  • Parking
  • Terrace

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

Nearby Facilities

  • Souvenir shop

Accommodation Policy & General Information in Hakone Kowakien TEN-YU

Important Note
  • Crib (infant bed) fee: JPY 3300.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve access to the public bathing facility
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply.

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger. Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner. Guests with dietary restrictions or food allergies should contact this property in advance.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 11:00
Available rooms at Hakone Kowakien TEN-YU
150
Number of floors in Hakone Kowakien TEN-YU
1
Another facilities in Hakone Kowakien TEN-YU
Luggage storage, Multilingual staff, 24-hour Receptionist, Newspaper in lobby, Concierge

Frequently asked questions about Hakone Kowakien TEN-YU

What are available facilities at Hakone Kowakien TEN-YU?
There are top facilites at Hakone Kowakien TEN-YU such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hakone Kowakien TEN-YU?
The standard check-in time at Hakone Kowakien TEN-YU is starting from From 15:00 while the latest check-out time is at Before 11:00

More Reviews from Other Guests in Hakone Kowakien TEN-YU

Traveloka (8)
Other sources (1,215)
9.4
Exceptional
From 1,215 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

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Traveller Reviews Hakone Kowakien TEN-YU

Number of reviews per page
20
40
Top reviews
Zahra
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

None
Chuck
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing resort, great food and outside Onsen, very convenient for getting around to other sites, helpful staff
Gustin
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great property will come back again
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The food at the buffet was awful. The rooms weren’t as clean and updated as expected for the price and five star rating. The outdoor private onsen in room is nice but most of the view is cut off by the wood slats and there is a lot of noise from the front of the buiding (eg cars and people).
Huy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent staffs and super friendly ppl. Love everything about the area.
Yiping
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Overall it’s good experience except that there was some left overs from the previous guests that wasn’t cleaned up after they stay.
Kristen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Wonderful stay
stephen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Onsen was good but hotel is dated. Restaurant food was good but limited options
Justin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

best hotel i ever stayed at. period
??
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great facility. Friendly staff. very spacious room based on tokyo standard. Great onsen choices We get to enjoy Hakone Kowakien Yunessun for free while staying at Ten-Yu! Kids love the free ice cream options too. Okada Museum of Art and Family Mart are within walking distance. A bus runs directly to Hakone-Yumoto and Odawara, with the bus stop right in front of the hotel.
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Melliana
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We stayed for two nights and the menu for buffet dinner and breakfast is the same
zehra
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We had an amazing experience at this hotel. Sleeping to the sounds of running water streams, swooshing if the trees, birds chirping was very relaxing and serene! Staff members were very friendly and made sure we felt welcomed!
maria de guadalupe
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

.
TSUNGHSIENJUSTIN
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A Peaceful Escape with Heartfelt Hospitality Our stay at Hakone Kowakien Ten-Yu was magical—where traditional charm met modern comfort. Highlights: • Free teas and ice cream added warmth and joy. • Soothing nightly live music in the lobby. • Spacious, fresh-aired room with a comfy bed and pristine bath. • Open-air private onsen with beautiful mountain views. • Delicious breakfast with both Japanese and Western options. • Convenient shuttle to Gora Station and Hakone Open-air museum for easy exploring. Tip: Leave extra time for transit. Buses can be full, but the train from Gora to Odawara is smooth and reliable. Thanks to the caring staff, even a bumpy checkout turned into a story of kindness. Highly recommended for a serene Hakone getaway.
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Cong Huy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great staff and accommodations. Food at breakfast was great. Onsen was excellent, including our balcony tub. Enjoyed our stay.
Joy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was a magical dream to stay here. The stunning views, the beautiful well kept spacious rooms, delicious food (did the buffet option), and welcoming attentive staff. You must get a room with a private Onsen - waking up at sunset to bathe in the Onsen was surreal! I hope to be back again. There is a shuttle that takes you to/from the train station (note they stop running mid day 12-2pm so plan accordingly).
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Nabbia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Absolutely amazing experience. The staff were incredibly welcoming and provided above and beyond assistance. The food was the best selection and the taste was even more amazing. The private Onsen and the public one were a once in a lifetime experience. I hope to come back and stay for a longer duration next time
gadi
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Small shower
Cheryl
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It had a lovely feel about it and the staff were very helpful. Just found that our room was well worn and could do with a little updating.
Darryn
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent service and quality.
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.