Hakone Kowakien TEN-YU

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9.5
/10
Exceptional
1,994 reviews

What Guests Say About Their Stay

F***a

10.0
/ 10
I'm very satisfied staying here, the view and onsen experience are wonderful. Staff also very polite and helpful. Tips: arrive early and enjoy the garden view, then after check-in go submerge in the outdoor onsen in the sunset time

Frank

10.0
/ 10
The Hakone Ten-Yu is an amazing hotel the has everything you need for total relaxation whilst also enjoying the luxury of a top rated hotel. The hotel has a policy of making sure you are at the centre of it’s operation and obliviously prides itself on first class service form to moment you arrive at the local station (you get picked up in a courtesy bus) to the moment you leave. On arrival at the hotel we were greeted by the staff and ushered in to a seat whilst we were checked in. All the information was provided and we were shown to our beautiful rooms with traditional furniture and lovely views of the valley. The room also had a great view of sunrise, as the faced eastwards. The staff were amazing. Nothing was any trouble. So polite and professional. The highlight however was the 6 course dinner that was just impeccable. Some of the best food I’ve eaten for a while. This hotel is very special and would highly recommended. 5 stars (….& more if that was possible)

Willy

10.0
/ 10
We had a wonderful stay at Hakone Kowakien Ten-yu. It was one of the most memorable experiences of our trip to Japan. The hotel is beautiful, peaceful, and surrounded by nature. Our room was very comfortable, and having a private open-air bath on the balcony made the experience even more special. The views and relaxing atmosphere were exactly what we were looking for in Hakone. The staff were extremely polite and attentive, and everything was very clean and well organized. The food was excellent, and the overall atmosphere gave us a great opportunity to enjoy a more traditional Japanese experience while still having all the comforts of a luxury hotel. I would definitely recommend Ten-yu to anyone visiting Hakone. It was the perfect place to relax and enjoy a different side of Japan.

Landon

10.0
/ 10
Very nice hotel with beautiful onsens. Breakfast and dinner were delicious. Staff very helpful and friendly. Highly recommended.
In the Area
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1297 Ninotaira, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0407

Main Facilities

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Parking
Luggage storage
Elevator
Garden
Toys
Children games
Staying at Hakone Kowakien TEN-YU is a good choice when you are visiting Hakone. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hakone Kowakien TEN-YU

1297 Ninotaira, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0407
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Lobby Hakone Kowakien TEN-YU
Exterior 2 Hakone Kowakien TEN-YU

Discover More About Hakone Kowakien TEN-YU

The Charm of Hakone Kowakien TEN-YU

For Australian travellers seeking an unforgettable escape in Japan's stunning Kanto region, Hakone Kowakien TEN-YU presents a compelling choice. Nestled amidst the breathtaking natural beauty of Hakone, this hotel offers a harmonious blend of traditional Japanese hospitality and modern comfort, making it an ideal base for exploring the area's rich cultural heritage and picturesque landscapes. Whether you're drawn to the serene onsen (hot springs), the vibrant art scene, or the majestic views of Mount Fuji, Hakone Kowakien TEN-YU promises a rejuvenating and enriching stay. Rates at Hakone Kowakien TEN-YU start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Hakone Kowakien TEN-YU

Hakone Kowakien TEN-YU is situated in the charming town of Hakone, specifically within Ashigarashimo-gun, Kanagawa Prefecture. This area is renowned for its natural hot springs, lush mountains, and artistic flair, offering a tranquil retreat away from the bustling city. The hotel's location provides a perfect balance between serene natural surroundings and convenient access to local attractions. For those arriving from afar, the nearest major transport hubs are accessible, and local public transport options are readily available, making it easy to navigate the Hakone region. The atmosphere here is one of peaceful immersion in nature, with opportunities for scenic walks and enjoying the fresh mountain air. It's a place where you can truly unwind and connect with the beauty of Japan.

Guest Facilities and Services at Hakone Kowakien TEN-YU

Guest facilities at Hakone Kowakien TEN-YU are designed to ensure a comfortable and convenient stay for all visitors. Reflecting the preferences of Australian travellers, the hotel aims to provide a welcoming environment with essential amenities. You can expect a helpful 24-hour front desk ready to assist with any queries, ensuring peace of mind throughout your visit. For those who enjoy starting their day with a good meal, the hotel offers breakfast options, and the availability of a strong coffee culture is often a highlight in Japanese hospitality. Free Wi-Fi is typically available, keeping you connected. Secure luggage storage is also a common service, allowing you to explore freely without your belongings. While specific operating hours for all facilities are best confirmed directly, the general aim is to provide a seamless and enjoyable experience.

Room Information and Stay Experience at Hakone Kowakien TEN-YU

The hotel offers a variety of rooms designed to cater to different needs and preferences, ensuring a comfortable and restful experience. The Room types of Hakone Kowakien TEN-YU are thoughtfully appointed to provide a sanctuary after a day of exploration. Guests can anticipate clean and well-maintained living spaces, featuring comfortable bedding and effective climate control systems, including air-conditioning and heating, which are crucial for a pleasant stay regardless of the season. The bathrooms are modern and kept to a high standard of cleanliness. While specific room names and exact dimensions are best confirmed directly with the hotel, the focus is on creating an environment that promotes relaxation and rejuvenation.

Recommended Nearby Dining and Cafes around Hakone Kowakien TEN-YU

The Hakone area is celebrated for its delightful culinary scene, offering a range of dining experiences that cater to diverse tastes. You'll find charming local eateries serving traditional Japanese cuisine, from delicate soba noodles to hearty ramen. For those who appreciate a good brunch or a quality coffee, the vicinity often boasts cozy cafes that capture the essence of Japan's burgeoning café culture. Many of these establishments offer locally sourced ingredients and expertly prepared dishes. Exploring the local markets can also be a treat, providing an opportunity to sample regional specialties and fresh produce. The hotel itself may also offer dining options, providing convenient and delicious meals without needing to venture far.

Popular Attractions and Activities near Hakone Kowakien TEN-YU

Hakone is a treasure trove of natural beauty and cultural landmarks, offering a wealth of activities for every traveller. Here are some popular spots to explore in and around Ashigarashimo-gun, Kanagawa:

  • Hakone Open-Air Museum: A unique outdoor sculpture park set against the stunning backdrop of the Hakone mountains.
  • Lake Ashi: Famous for its scenic beauty, pirate ship cruises, and views of Mount Fuji on clear days.
  • Hakone Ropeway: Offers breathtaking panoramic views of the volcanic Owakudani valley and surrounding landscapes.
  • Hakone Shrine: A beautiful Shinto shrine with its iconic red torii gate standing in Lake Ashi.
  • Owakudani: A volcanic valley with active sulfur vents and hot springs, known for its black eggs cooked in the hot springs.
If you are looking for other activities around Hakone Kowakien TEN-YU, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to Hakone Kowakien TEN-YU from the Airport

Navigating your journey from the airport to Hakone Kowakien TEN-YU is straightforward, with several convenient options available. The Hakone Kowakien TEN-YU airport transfer can be arranged through various public transport methods.

  • Airport Link Trains: Major airports serving the Kanto region often have direct or connecting train services that can take you to Odawara Station, a key gateway to Hakone. From Odawara, local trains or buses can be used to reach the hotel.
  • Airport Shuttle Buses: Some airports offer direct or indirect bus services that travel towards the Hakone area. These can be a comfortable and scenic way to reach your destination.
  • Public Metered Taxis: Taxis are readily available at airport ranks and offer a direct, albeit more expensive, route to the hotel.
  • Rideshare Services: General rideshare services can also be a convenient option for reaching Hakone Kowakien TEN-YU.
For more information on getting around, consider exploring the Airport transfer service options.

Summary of Why You Should Choose Hakone Kowakien TEN-YU

Hakone Kowakien TEN-YU stands out as an excellent choice for travellers looking to experience the best of Hakone. Its prime location, coupled with a commitment to guest comfort and service, makes it a highly recommended accommodation.

  • Prime Location: Situated in the heart of Hakone, offering easy access to natural wonders and cultural sites.
  • Comfortable Stay: Well-appointed rooms with modern amenities and climate control ensure a relaxing experience.
  • Convenient Access: Well-connected to public transport, making exploration of the Kanto region effortless.
  • Rejuvenating Environment: An ideal base for unwinding amidst Japan's beautiful natural landscapes.
To ensure you secure your preferred dates and the best rates, it is advisable to Check room availability at Hakone Kowakien TEN-YU in advance. Ready to plan your trip? Book Hakone Kowakien TEN-YU today through Traveloka and experience the magic of Hakone.

For more options, you can also Book budget hotels in Kanto and Easily book domestic and international flights at low prices.

All facilities in Hakone Kowakien TEN-YU

Entertainment Facility Hakone Kowakien TEN-YU
Entertainment Facility
Common Space Hakone Kowakien TEN-YU
Common Space
Lobby Hakone Kowakien TEN-YU
Lobby
Accommodation Services Hakone Kowakien TEN-YU
Accommodation Services
Exterior Hakone Kowakien TEN-YU
Exterior

Family-friendly Facilities

  • Toys
  • Children games

Things to Do

  • Spa
  • Garden
  • Sauna

Connectivity

  • Free WiFi

General

  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Elevator

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Newspaper in lobby
  • Concierge

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in Hakone Kowakien TEN-YU

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve access to the public bathing facility
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply.
, If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner. Guests with dietary restrictions or food allergies should contact this property in advance.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 22:00 - to 11:00
Available rooms at Hakone Kowakien TEN-YU
150
Number of floors in Hakone Kowakien TEN-YU
1
Another facilities in Hakone Kowakien TEN-YU
Toys, Children games, Spa, Garden, Sauna

Frequently asked questions about Hakone Kowakien TEN-YU

What is normal check-in & check-out time at Hakone Kowakien TEN-YU?
The standard check-in time at Hakone Kowakien TEN-YU is starting from 15:00 - 22:00 while the latest check-out time is at Before 11:00
What is the star rating of Hakone Kowakien TEN-YU?
Hakone Kowakien TEN-YU has a 4.5-star rating.
How many floors does Hakone Kowakien TEN-YU have?
Hakone Kowakien TEN-YU has 1.
How many rooms are available at Hakone Kowakien TEN-YU?
Hakone Kowakien TEN-YU has 150.
Does Hakone Kowakien TEN-YU have parking?
Yes, Hakone Kowakien TEN-YU does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.
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Hakone Kowakien TEN-YU reviews and ratings

Overall Ratings & Reviews Hakone Kowakien TEN-YU

Traveloka (8)
Other sources (1,986)
9.6
Exceptional
From 1,986 reviews
Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.8

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Traveller Reviews Hakone Kowakien TEN-YU

Number of reviews per page
20
40
Top reviews
Frank
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The Hakone Ten-Yu is an amazing hotel the has everything you need for total relaxation whilst also enjoying the luxury of a top rated hotel. The hotel has a policy of making sure you are at the centre of it’s operation and obliviously prides itself on first class service form to moment you arrive at the local station (you get picked up in a courtesy bus) to the moment you leave. On arrival at the hotel we were greeted by the staff and ushered in to a seat whilst we were checked in. All the information was provided and we were shown to our beautiful rooms with traditional furniture and lovely views of the valley. The room also had a great view of sunrise, as the faced eastwards. The staff were amazing. Nothing was any trouble. So polite and professional. The highlight however was the 6 course dinner that was just impeccable. Some of the best food I’ve eaten for a while. This hotel is very special and would highly recommended. 5 stars (….& more if that was possible)
Read More
Raul
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful and relaxing Onsen
Willy
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a wonderful stay at Hakone Kowakien Ten-yu. It was one of the most memorable experiences of our trip to Japan. The hotel is beautiful, peaceful, and surrounded by nature. Our room was very comfortable, and having a private open-air bath on the balcony made the experience even more special. The views and relaxing atmosphere were exactly what we were looking for in Hakone. The staff were extremely polite and attentive, and everything was very clean and well organized. The food was excellent, and the overall atmosphere gave us a great opportunity to enjoy a more traditional Japanese experience while still having all the comforts of a luxury hotel. I would definitely recommend Ten-yu to anyone visiting Hakone. It was the perfect place to relax and enjoy a different side of Japan.
Read More
Alexander
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent hotel.
Patricia
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Best decision!
Landon
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice hotel with beautiful onsens. Breakfast and dinner were delicious. Staff very helpful and friendly. Highly recommended.
Devleena
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent property and very helpful staff. Peaceful ambience. Highly recommend
Michelle
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I would have stayed 3 more days! Amazing experience! The food was great! The room and amenities were incredible! A few cons are: I had problems was the shuttle from Gora station. I couldn’t find where to get it so I just took a taxi. Another thing is that you will need your physical credit card. Also and this is common in Japan there is only CNN in english but you can connect your Netflix account.
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John
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was great. We included dinner which was omakase style and it was excellent. The spa
Paola
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel's onsen are absolutely beautiful; you can enjoy both, and while they offer completely different concepts, they are both spectacular! The interior garden is lovely, too. Overall, the hotel is nice, though it is perhaps starting to look a bit worn due to age. The staff were always very attentive and friendly. The ice cream machine was a nice bonus!
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Siddharth
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Wonderful hotel. The room, private onsen, dinner and breakfast buffet were all excellent. We would definitely like to come back.
Conceptor
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

A beautiful experience! I wish I booked more than one day.
Ruth
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Exceptional stay. The staff were so attentive and kind - everyone went above and beyond to make our honeymoon extra special. The food is absolutely fabulous and high quality. All the facilities from the room to the onsen were brilliant. We’d love to return one day.
Erica
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This was a splurge for our Japan trip. I haven’t seen all of them, but I would say this is probably the best Onsen out there. It sits at the top of the mountain. Great buffet dinner and breakfast. Staff is perfection. Service is perfection. Thank you for such a great time Hakone. Everyone needs to go here at least once in their life.
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Zhen
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

everything is great
Adria
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We had a wonderful stay at Ten-yu. Our family absolutely loved the experience, it was incredibly relaxing, and the grounds were immaculate and peaceful to walk through. The food was fantastic, with a great variety of thoughtfully prepared options that made every meal enjoyable. Our room was beautiful, spacious, and very comfortable, providing the perfect place to unwind. Having a private onsen on the balcony was a highlight for our family. It allowed us to spend quality time together while relaxing in a serene setting. We would definitely stay here again and highly recommend Ten-yu to anyone looking for a peaceful, luxurious, and memorable stay.
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Sean
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Lovely hot springs resort with beautiful gardens!
Raymond
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was clean, and service was great. Of course the reason to stay in this resort is for the hot springs. My room had a private bath on the balcony. Filling it was simply pressing a button, which filled the tub with hot springs water in 15 minutes. It was perfect to soak in privacy. My package had dinner and breakfast buffets. Both had a good selection, including alcoholic beverages. Food did start running out at the end of the dinner buffet. If I return, I would probably look into other food options for dinner.
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Mark
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The service was excellent. The check in/out process was rather laborious. Many people are “parked” in the lounge until their turn is up. There was an afternoon ensemble in the lobby, while talented, was very loud- not something I would expect in a spa. The baths were wonderful and beautiful in the evening. Breakfast was varied, fresh and delicious.
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Randy
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

All good
Number of reviews per page
20
40

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Exterior 4 Hakone Kowakien TEN-YU

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.