Hakone Kowakien TEN-YU

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9.5
Exceptional
1,991 reviews

What Guests Say About Their Stay

F***a

10.0
/ 10
I'm very satisfied staying here, the view and onsen experience are wonderful. Staff also very polite and helpful. Tips: arrive early and enjoy the garden view, then after check-in go submerge in the outdoor onsen in the sunset time

Erica

10.0
/ 10
This was a splurge for our Japan trip. I haven’t seen all of them, but I would say this is probably the best Onsen out there. It sits at the top of the mountain. Great buffet dinner and breakfast. Staff is perfection. Service is perfection. Thank you for such a great time Hakone. Everyone needs to go here at least once in their life.

Adria

10.0
/ 10
We had a wonderful stay at Ten-yu. Our family absolutely loved the experience, it was incredibly relaxing, and the grounds were immaculate and peaceful to walk through. The food was fantastic, with a great variety of thoughtfully prepared options that made every meal enjoyable. Our room was beautiful, spacious, and very comfortable, providing the perfect place to unwind. Having a private onsen on the balcony was a highlight for our family. It allowed us to spend quality time together while relaxing in a serene setting. We would definitely stay here again and highly recommend Ten-yu to anyone looking for a peaceful, luxurious, and memorable stay.

Raymond

10.0
/ 10
Room was clean, and service was great. Of course the reason to stay in this resort is for the hot springs. My room had a private bath on the balcony. Filling it was simply pressing a button, which filled the tub with hot springs water in 15 minutes. It was perfect to soak in privacy. My package had dinner and breakfast buffets. Both had a good selection, including alcoholic beverages. Food did start running out at the end of the dinner buffet. If I return, I would probably look into other food options for dinner.
In the Area
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1297 Ninotaira, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0407

Main Facilities

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Luggage storage
Elevator
Garden
Toys
Children games
Multilingual staff
Hakone Kowakien TEN-YU is a 4.5-star accommodation that has been welcoming guests since 2017. Hakone Kowakien TEN-YU is part of Fujita Kanko - Resort under Fujita Kanko. There are 150 rooms spread across 1 floors.
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What's around Hakone Kowakien TEN-YU

1297 Ninotaira, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0407
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Lobby Hakone Kowakien TEN-YU
Exterior 2 Hakone Kowakien TEN-YU

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Hakone Kowakien TEN-YU Rates per Night

Hakone Kowakien TEN-YU room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Hakone Kowakien TEN-YU hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Hakone Kowakien TEN-YU Location & Address

Hakone Kowakien TEN-YU is located at 箱根町二ノ平 1297, 神奈川, 足柄下, 関東, 日本, 250-0407. It's situated in the Hakone area of Japan, renowned for its stunning natural beauty and hot springs. The hotel is approximately 5 km from the Hakone city center.

How to go to Hakone Kowakien TEN-YU from Airport

Getting from the airport to Hakone Kowakien TEN-YU is a breeze with several convenient options. Whether you're looking for a quick hotel transfer or a budget-friendly route, here's a breakdown to help you plan your journey.

  • Taxi (most direct): A taxi from Narita (NRT) or Haneda (HND) airport will take you directly to the hotel. This is the fastest option, but also the most expensive. Expect a journey of around 2-3 hours from Narita and 1.5-2 hours from Haneda, depending on traffic.
  • Airport Limousine Bus (comfortable and convenient): The Airport Limousine Bus offers direct services from both Narita and Haneda to Hakone. From the Hakone Yumoto bus stop, you can take a taxi or local bus to Hakone Kowakien TEN-YU. This is a more affordable option than a taxi and offers a comfortable ride.
  • Train (scenic and efficient): Take the Narita Express (from Narita) or the Keikyu Line (from Haneda) to Tokyo Station. From Tokyo Station, transfer to the Tokaido Shinkansen (bullet train) to Odawara Station. From Odawara, take the Hakone Tozan Railway to Hakone-Yumoto Station, then a bus or taxi to the hotel. This option offers a scenic journey and is generally faster than the bus, but requires a few transfers.
  • Ride Hailing (flexible): Ride Hailing services are available from both airports, offering a flexible and potentially more affordable alternative to taxis, especially if travelling in a group. However, availability can vary, and surge pricing may apply during peak hours.

Tips: For the most convenient route, consider the Airport Limousine Bus if you prefer a direct and comfortable transfer. If you're on a budget, the train is a good option, but be prepared for a few transfers. Pre-booking your bus or train tickets is recommended, especially during peak season.

Hakone Kowakien TEN-YU Reviews & Summary

Hakone Kowakien TEN-YU is a highly-rated hotel known for its exceptional service, stunning views, and luxurious amenities. Hotel reviews consistently praise the hotel's onsen (hot springs), exquisite dining options, and spacious, well-appointed rooms. It's the perfect place to unwind and experience traditional Japanese hospitality.

Guests love the hotel's serene atmosphere and the opportunity to relax in the natural hot springs. The standout feature is undoubtedly the open-air onsen with breathtaking views of the surrounding mountains. The hotel also offers a range of activities, including traditional tea ceremonies and guided nature walks.

"An absolutely incredible experience! The staff were so attentive, the onsen was divine, and the food was out of this world. I can't wait to return!"

Hakone Kowakien TEN-YU Room Types Available

Hakone Kowakien TEN-YU offers a variety of hotel room types to suit every traveller's needs. From traditional Japanese-style rooms to modern suites, each room is designed for comfort and relaxation. Here's a breakdown of the different hotel room types available:

  • Standard Japanese-Style Room: Features tatami flooring, futon beds, and a private balcony with mountain views. Non-smoking rooms are available.
  • Deluxe Western-Style Room: Offers comfortable Western-style beds, a spacious seating area, and a private bathroom with a bathtub. Smoking and non-smoking options are available.
  • Suite with Private Onsen: Includes a private open-air onsen on the balcony, offering ultimate relaxation and privacy. Non-smoking only.
  • Family Room: Designed for families, these rooms offer ample space and can accommodate extra beds. Non-smoking rooms only.

Please note that Hakone Kowakien TEN-YU is not a pet-friendly hotel. Bringing pets is not allowed.

Hotel Facilities in Hakone Kowakien TEN-YU

Hakone Kowakien TEN-YU boasts a wide range of hotel amenities and hotel facilities to ensure a comfortable and memorable stay. From relaxing onsen to fun activities for the kids, there's something for everyone.

  • Onsen (Hot Springs): Enjoy the hotel's renowned onsen, featuring both indoor and outdoor baths with stunning views. Open 24 hours.
  • Swimming Pool: A refreshing outdoor swimming pool is available during the summer months. Open from 9:00 AM to 6:00 PM.
  • Spa: Indulge in a variety of spa treatments and massages. Prices vary depending on the treatment. Open from 10:00 AM to 10:00 PM.
  • Kids' Club: A dedicated kids' club offers supervised activities and entertainment for children. Open from 9:00 AM to 5:00 PM.
  • Game Room: Enjoy a variety of arcade games and entertainment in the hotel's game room. Open 24 hours.
  • Gift Shop: Browse a selection of souvenirs, local crafts, and snacks in the hotel's gift shop. Open from 8:00 AM to 10:00 PM.

Hotel Buffet or Restaurant/Cafe in Hakone Kowakien TEN-YU

Hakone Kowakien TEN-YU offers a delightful culinary experience with its diverse hotel restaurant and hotel cafe options. From traditional Japanese cuisine to international flavours, there's something to satisfy every palate.

  • Japanese Restaurant "Hourai": Serves exquisite Kaiseki cuisine, a traditional multi-course Japanese dinner. Price per person: SGD 150. Open for dinner from 6:00 PM to 9:00 PM.
  • Teppanyaki Restaurant "Ami": Enjoy a live cooking experience with fresh seafood and premium Wagyu beef. Price per person: SGD 200. Open for dinner from 6:00 PM to 9:00 PM.
  • Buffet Restaurant "Grand Vert": Offers a wide selection of international dishes, including Japanese, Western, and Chinese cuisine. Price per person: SGD 80 for breakfast, SGD 100 for dinner. Open for breakfast from 7:00 AM to 9:30 AM, and for dinner from 6:00 PM to 9:00 PM.
  • Lounge & Bar "Azalea": Relax with a cocktail or enjoy a light meal in the hotel's elegant lounge. Open from 10:00 AM to 11:00 PM.

The signature dish at Hourai is the "Hakone Kaiseki," a seasonal tasting menu featuring local ingredients. At Ami, the grilled Wagyu beef is a must-try.

Hakone Kowakien TEN-YU Airport pickups and How to Book

For a seamless arrival, Hakone Kowakien TEN-YU offers convenient hotels with airport shuttle services. Enjoy a hassle-free hotel to airport transfer by booking in advance.

To arrange an airport pick-up, please contact the hotel directly at least 72 hours prior to your arrival. Provide your flight details, including arrival time and flight number. The hotel will confirm the pick-up and provide instructions on where to meet your driver. You can book the airport transfer by calling the hotel or sending an email through Traveloka.

Nearby MRT Station & Bus Stops

While Hakone is not served by MRT lines, there are several convenient nearby bus station and bus stops nearby that provide easy access to the surrounding areas. Navigating the area is easy with a Suica or Pasmo card, which can be purchased at most train stations and convenience stores.

  • Hakone-Yumoto Station (Bus Stop): This is the main transportation hub in Hakone, offering bus connections to various attractions and other towns in the area. Distance: Approximately 5 km from the hotel.
  • Kowakien Bus Stop: Located directly in front of the hotel, this bus stop provides convenient access to nearby attractions and other parts of Hakone.

You can purchase a Hakone Free Pass, which provides unlimited travel on most buses, trains, and boats in the Hakone area. This is a great option if you plan to explore the region extensively.

Nearby Attractions for Family / Kid Friendly

Hakone and the surrounding Tokyo area offer a wealth of nearby activities and nearby sightseeing places perfect for families and kids. From interactive museums to beautiful parks, there's plenty of stuff to see nearby and places to visit nearby.

  • Hakone Open-Air Museum: (5 km from hotel) A unique outdoor museum featuring contemporary sculptures set against the backdrop of the Hakone mountains. Entry price: SGD 20.
  • Hakone Venetian Glass Museum: (6 km from hotel) Showcases a stunning collection of Venetian glass art. Entry price: SGD 18.
  • Ghibli Museum, Mitaka: (50 km from hotel) A whimsical museum dedicated to the works of Studio Ghibli, the animation studio behind films like "Spirited Away" and "My Neighbor Totoro." Entry price: SGD 13 (requires advance booking).
  • Ueno Park: (90 km from hotel) A large public park in Tokyo, home to several museums, a zoo, and a beautiful pond. Entry to the park is free, but individual museums may charge admission fees.
  • Tokyo National Museum: (90 km from hotel) The largest and oldest museum in Japan, showcasing a vast collection of Japanese art and artifacts. Entry price: SGD 12.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Japan!

Where to eat near Hakone Kowakien TEN-YU (Tokyo)

Hakone and the greater Tokyo area offer a fantastic array of nearby dining options, from charming cafes to delicious local food. Whether you're craving a quick bite or a sit-down meal, you'll find plenty of food eatiries near me to satisfy your appetite.

Cafes/Restaurants:

  • Starbucks Coffee (various locations): Enjoy your favourite coffee and pastries at one of the many Starbucks locations in Tokyo.
  • bills Omotesando: Known for its ricotta hotcakes, bills is a popular brunch spot in the trendy Omotesando district.
  • Afuri Ramen (various locations): Slurp on delicious yuzu-infused ramen at Afuri, a popular ramen chain in Tokyo.

Local Street Food:

  • Yakitori (grilled chicken skewers): Savoury grilled chicken skewers, often seasoned with soy sauce or salt.
  • Takoyaki (octopus balls): Deep-fried balls of batter filled with octopus, topped with takoyaki sauce, mayonnaise, and bonito flakes.
  • Ramen (noodle soup): A classic Japanese noodle soup with various toppings, such as pork, seaweed, and eggs.
  • Okonomiyaki (savory pancake): A savory pancake made with flour, eggs, and shredded cabbage, with various fillings like pork, seafood, or vegetables.
  • Taiyaki (fish-shaped cake): A fish-shaped cake filled with sweet red bean paste.

Shopping places near Hakone Kowakien TEN-YU (Tokyo)

Tokyo is a shopper's paradise, offering a wide variety of dept stores near me and nearby shopping destinations. From high-end department stores to bustling markets, you'll find plenty of places to indulge in some retail therapy.

  • Takashimaya (Shinjuku): A luxury department store offering a wide range of designer brands, cosmetics, and gourmet food.
  • Ginza District: An upscale shopping district known for its flagship stores of international brands, department stores, and art galleries.
  • Ameya Yokocho Market (Ueno): A vibrant street market offering a variety of goods, including fresh produce, seafood, clothing, and souvenirs.

Other Places to Stay Near Hakone Kowakien TEN-YU

If Hakone Kowakien TEN-YU is fully booked or you're looking for alternative accommodations, there are several other excellent hotels nearby. Here's a selection of luxury, four-star, and three-star hotels in the Tokyo area.

  • Luxury/5–6 Star Hotels Nearby:
    • The Ritz-Carlton, Tokyo
    • Mandarin Oriental, Tokyo
    • Imperial Hotel, Tokyo
    Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Japan!
  • Four-Star Hotels Nearby:
    • Hotel Gracery Shinjuku
    • Keio Plaza Hotel Tokyo
    • Park Hotel Tokyo
    Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Japan!
  • Three-Star Hotels Nearby:
    • Hotel Rose Garden Shinjuku
    • Shinjuku Granbell Hotel
    • Citadines Central Shinjuku Tokyo
    Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Japan!

Conclusion

Hakone Kowakien TEN-YU offers a truly unforgettable experience, combining luxurious accommodations with stunning natural beauty. With its exceptional service, world-class amenities, and convenient location, it's the perfect choice for a relaxing getaway in Hakone. Check hotel availability and make your hotel reservations today!

Don't miss out on the opportunity to experience the best of Japanese hospitality. Book your room booking through Traveloka for exclusive deals and promotions. Start planning your dream vacation now!

Explore more options and book cheap hotels in Japan or find cheap hotels nearby for your next adventure.

All facilities in Hakone Kowakien TEN-YU

Entertainment Facility Hakone Kowakien TEN-YU
Entertainment Facility
Common Space Hakone Kowakien TEN-YU
Common Space
Lobby Hakone Kowakien TEN-YU
Lobby
Accommodation Services Hakone Kowakien TEN-YU
Accommodation Services
Exterior Hakone Kowakien TEN-YU
Exterior

Guest Services

  • 24-hour front desk
  • Newspaper in lobby
    TEXT
  • Multilingual staff
  • Luggage storage
  • Concierge

Activity & Leisure

  • Garden
  • Sauna
  • On-Site Spa

Public Facilities

  • Elevator
  • Smoke Free Property

Connectivity

  • Wi-Fi
    TEXT

Accommodation Facilities

  • Terrace
  • Self-Parking
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Family & Kids

  • Children's toys
  • Children's games

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in Hakone Kowakien TEN-YU

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

IMPORTANT_NOTICE

  • Hot springs access available from 5:00 AM to midnight.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Cashless payment methods are available for all transactions.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Minimum Age Policy

18
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 22:00 - to 11:00
Available rooms at Hakone Kowakien TEN-YU
150
Number of floors in Hakone Kowakien TEN-YU
1
Another facilities in Hakone Kowakien TEN-YU
24-hour front desk, Newspaper in lobby, Multilingual staff, Luggage storage, Concierge

Frequently asked question in Hakone Kowakien TEN-YU

What is normal check-in & check-out time at Hakone Kowakien TEN-YU?
The standard check-in time at Hakone Kowakien TEN-YU is starting from 15:00 - 22:00 while the latest check-out time is at Before 11:00
What is the star rating of Hakone Kowakien TEN-YU
Hakone Kowakien TEN-YU has a 4.5-star rating.
How many floors does Hakone Kowakien TEN-YU have?
Hakone Kowakien TEN-YU has 1.
How many rooms are available at Hakone Kowakien TEN-YU
Hakone Kowakien TEN-YU has 150.
What do past guests say about Hakone Kowakien TEN-YU?
Hakone Kowakien TEN-YU is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Hakone Kowakien TEN-YU

Overall Ratings & Reviews Hakone Kowakien TEN-YU

Traveloka (8)
Other sources (1,983)
9.6
Exceptional
From 1,983 reviews
Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.6

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Traveler Reviews Hakone Kowakien TEN-YU

Number of reviews per page
20
40
Top reviews
Erica
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This was a splurge for our Japan trip. I haven’t seen all of them, but I would say this is probably the best Onsen out there. It sits at the top of the mountain. Great buffet dinner and breakfast. Staff is perfection. Service is perfection. Thank you for such a great time Hakone. Everyone needs to go here at least once in their life.
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Zhen
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

everything is great
Adria
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a wonderful stay at Ten-yu. Our family absolutely loved the experience, it was incredibly relaxing, and the grounds were immaculate and peaceful to walk through. The food was fantastic, with a great variety of thoughtfully prepared options that made every meal enjoyable. Our room was beautiful, spacious, and very comfortable, providing the perfect place to unwind. Having a private onsen on the balcony was a highlight for our family. It allowed us to spend quality time together while relaxing in a serene setting. We would definitely stay here again and highly recommend Ten-yu to anyone looking for a peaceful, luxurious, and memorable stay.
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Sean
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lovely hot springs resort with beautiful gardens!
Raymond
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean, and service was great. Of course the reason to stay in this resort is for the hot springs. My room had a private bath on the balcony. Filling it was simply pressing a button, which filled the tub with hot springs water in 15 minutes. It was perfect to soak in privacy. My package had dinner and breakfast buffets. Both had a good selection, including alcoholic beverages. Food did start running out at the end of the dinner buffet. If I return, I would probably look into other food options for dinner.
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Mark
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The service was excellent. The check in/out process was rather laborious. Many people are “parked” in the lounge until their turn is up. There was an afternoon ensemble in the lobby, while talented, was very loud- not something I would expect in a spa. The baths were wonderful and beautiful in the evening. Breakfast was varied, fresh and delicious.
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Randy
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

All good
Sylvain
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nous avons été bien accueilli avec des personnes souriantes. L'hotel est moderne, très propre, la chambre que nous avions était grande, très belle vue, avec tous les produits d'hygiène corporels. Les repas sous forme de buffet sont de très qualité et variés. Nous avons profité du jardin intérieur en soirée pour une balade en amoureux, parmi nos coups de coeur lors de notre voyage au Japon
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Amyn
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The two onsens are stunning, especially the open air portions. Watched the sunrise over the mountains during an early morning soak in the infinity pool like onsen.
Hai
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A az
Karen
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hot springs are exceptional, the cuisine is superb, and the location is unparalleled. This was an outstanding experience.
Mayra
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful hotel in the middle of Hakone mountains. The hot springs were amazing and so relaxing. Dinner and breakfast were spectacular with so many options to choose and try. All my family loved and we want to come back.
EMI
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

夜と朝のバイキングとてもよかったので、また泊りたいです。
Christopher
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel
Tyler
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Absolutely beautiful on the inside. Hot springs were amazing, and everything was clean. Staff were extremely helpful. 10/10 will come back again.
Benthan
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very nice hotel. Nice amenities and provided toiletries. Nice staff that can understand English. Free hotel shuttle to and from gora station. Nice 2 public onsens, one being in a garden while the other is an infinity pool. They also have some extra stuff like free ice cream and access to a neighboring building through a tunnel where you can use their water park and festival games. Would like to go here again with more people.
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Neel
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Will definitely come back in the future. Fantastic hotel and onsen experience.
Jason
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Overall the stay was good. Transportation around the area could have been a bit better. Didn’t have enough time to enjoy the amenities. Next time I would stay somewhere cheaper for an additional night.
Kenny
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Our second visit, this time we travel with my daughter’s family and grandson. This is a few Onsen hotel that allows children to use their public onsen. He enjoyed this new experience and all of us have a great time to enjoy the facilities and fine Japanese dinner. Since this is my second visit, our family was offer free lounge access and late checkout. Something we did not expect. So thank you!
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Beina
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Stunning view and excellent service at the hotel is wonderful! Stay two nights for a much relaxing experience:)
Number of reviews per page
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Exterior 4 Hakone Kowakien TEN-YU

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.