Great staff, friendly and very helpful! Clean room, great location.

Hotel City was fabulous. Check-in was a breeze. The front desk staff were friendly and helpful. The room was clean, spacious and beautiful. The location is within walking distance of all the great sites. If I ever get the opportunity to visit Florence again, Hotel City will be my hotel of choice.

This was the friendliest, cleanest hotel I have stayed at in all my trips to Italy. When I come to Florence I will ALWAYS stay here. The front desk staff are kind and gave good directions and recommendations. Breakfast was great and the bed was very comfortable. I would highly recommend staying here as it’s close to the SMN train and all the important sites in Florence! Well done!!!!

The location was wonderful. Some of the staff were helpful, others not so much. The breakfast was not very good.

The room and bathroom were spacious, staff helpful and friendly and location was perfect. I thoroughly recommend City Hotel which is a short walk from the train station, the Duomo, Ponte Vecchio and everything you could want in Florence. The manager was particularly helpful.

it was convenient located close to the train station and historical district

Elevator at night and random hours of the day does not work. Hard especially of you have luggages with you to carry . Room is okay but could have add extra mirror/ long mirror outside the bathroom. Only mirror is in the bathroom.

The room was spacious and comfortable

Loved the location of this little hotel. We were able to easily stop in and rest/freshen up and then be right back out there. The street the hotel is located on had lots of Asian/Chinese restaurants and markets. While we did not eat at any of the restaurants (they seemed quite busy) we did enjoy being able to pop into the Asian markets for some quick drinks and snacks. The staff at this hotel were all so friendly and helpful.

We really enjoyed our stay at Hotel City. Nice little boutique hotel, with clean room, excellent staff, and centrally located within a short walk of the Duomo and many of Florence’s attractions, restaurants, etc.

Room felt neglected, staff was harsh and seemed incredibly annoyed with us.

Really nice staff, clean hotel and many things close by.

Clean rooms very courteous staff

Our room was perfect for 2 people. Efficient and clean and even though we looked out on the street, pretty quiet during the evening hours.

Excelente ubicacion y staff muy amables.

Clean and good location - walkable

No individual room temperature control.

Staff phenomenal, they are extremely knowledgeable and friendly. Great location, 5 minute safe walk to major train station. A classic Florence hotel

Great

Staff was excellent. Room was clean and comfortable. Location was great for us, close to the train station. If I ever make it back to Florence I would stay here.