8.4
Very Good
From 311 reviews
Cleanliness

8.8

Room Comfort

8.0

Location

8.4

Service and Facilites

9.0

Traveller Reviews Hôtel d'Orsay

Number of reviews per page
20
40
Top reviews
Beatriz
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The breakfast
Lilian
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room is clean and of a good size. Love the air conditioning and staff too!
Mandy
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The proximity is great.
Pieter
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Location excellent. We enjoyed the stay…
Jillian
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Really loved the location so close to the train station and the metro. Also a convenient walk to the city centre and many historic sites and restaurants, although I'd recommend walking on more major streets for better foot traffic and safe feeling. Solid room, decent bathrooms if a bit dated, and good attempt at air conditioning, though it couldn't quite keep up. The morning breakfast was good and a decent price, which is nice for hotels. Totally missed that there was an airport shuttle, so we took the public AERO bus instead. Would have been cheaper and faster to do the shuttle, so do that folks!
Read More
Stephen
icon-
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

I was given a modern room on the second floor. The room had air conditioning and tea and coffee facilities. The staff were always willing to be of assisstance. Breakfast was rasonable. A safety deposit box in the room would have been apt.
Catherine
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Friendly staff. Clean and quiet room. Good value.
Stephen
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Room very basic. No tra
Christina
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Breakfast selection limited
Andrew
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

The hotel is across the street from the train station so it is very convenient. There are many available options for food etc. within walking distance. The staff was very kind and courteous. We only dealt with 1 woman but she was very pleasent and helpful. Checking in was easy and the lobby was clean and newish. They had croissants and bread out in the morning and coffee was available from a machine which was fine. We did not eat or drink any of these options so not sure if they were complementary or not. We stayed in room 305. I would advise against this. The room was tiny (synonymous with many European rooms). The room was extremely dated. There was stained carpet throughout (not depicted in rooms on the website). I believe we had the only room with carpet on our floor as it had an obvious transition piece under the door that no other room on our floor had. The bathroom was not clean. There was all sorts of hair all over and all the baseboards were rotted dew to not having any kind of shower curtain or door seperating the shower/bathtub from the rest of the bathroom. There were no bugs, the bed was comfortable enough but there were no other ame itues in the room. We paid $375 CDN for this room for 2 nights (due to booking with expedia...we were locked in for 2 nights after booking), which was a huge mistake. Although the staff was lovely we would never stay at this hotel again. Too expensive, dated, and not cleaned well.
Read More
Rebecca
icon-Leisure
Leisure
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

I felt very welcome. Staff was great & minded all my special requests. The room was clean, silent & the bed very comfy. Also the bathroom is spacious with a lot of storage areas. In sight-distance to the main station & walkable into centre in about 10min. Can't understand the 2✴️, stayed in 4 that were worse.
George
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

It was cheap and close to the Train station. I really did not like that we had to leave our room key in a bo by reception each time we left the hotel. Hardly secure
Michael
icon-Leisure
Leisure
6.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Great location, opposite Gare Matabiau in Toulouse. Hotel is old. but clean and you get what you pay for here, so don't expect too much.
Adrian
icon-Leisure
Leisure
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Ideally located steps away from the railway station and the airport shuttle bus. A short walk from the city centre attractions
DAVID
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

Nice hotel, pleasant staff. Very handy for sites and bars and restaurants
FIDA
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

The visit to Hotel D'orsay was disappointing. The good thing about the hotel is its proximity to Gare Matabiau. The staff—I cannot complain at all—were all very nice and helpful. But the bed was very uncomfortable, the shower was weird, and the toilet seat was also something else.
Peter
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Great breakfast
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 257 week(s) ago

Hotels.com verified review

Thanks to the hotel guest, we had the opportunity to early check-in. Comfort in the room was a bit disappointing, compared to the beautiful pictures posted on the web (small room, curtain fixation missing). It was too warm in the room (25°C, had to open window, AC was not functioning).
John
icon-
6.0
/10
Reviewed 260 week(s) ago

Hotels.com verified review

At an otherwise pleasing hotel, I was very frustrated by the lack of a good internet connection. The desk said they were going fix it but never did.
Ryan
icon-with Partner
with Partner
6.0
/10
Reviewed 316 week(s) ago

Hotels.com verified review

We arrived late at night and the lady at check in was friendly and quick. We got up to our room which we quickly realised hadn’t been cleaned since the last guest.... so we went back downstairs and they gave us a new room. The new room was cleaned but in a worse condition - it was a disabled room so no shower curtain/bath/etc, we were only given 1 towel between 2, the air conditioner didn’t really work at all, and there was a strange smell in the room. We probably wouldn’t stay here again, although it was super convenient being right next to the bus stop & train station.
Read More
Number of reviews per page
20
40