City Inn Express Hotel

Explore City Inn Express Hotel
6.4
Pleasant
From 180 reviews
Cleanliness

6.8

Room Comfort

5.8

Service and Facilites

7.6

Traveller Reviews City Inn Express Hotel

Number of reviews per page
20
40
Top reviews
Elaine
icon-
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very dirty rooms. I asked to be moved from the 1st room given due to the layers of dust everywhere. They moved me to another room, which was slightly better but still below par. The room was cold. Hotel very noisy, poor sound proofing. I literally got no sleep. They advertise free parking, but charge £20 per night when you get there. The pictures do not reflect the rooms. They are extremely small. I didn't even want to use the shower. I left at the earliest opportunity in the morning. I slept on top of the bed with towels as they were the only clean thing in the room. I dont usually leave negative reviews, however I was very disappointed with this stay. Although its a budget hotel, there should still be a minimum standard. Only positive is the location is in easy reach of everything.
Read More
Emma
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Super friendly staff. Comfy beds!
Kerry
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Friendly staff and a comfy, clean room with all the basics. Ideal for my one night stay. Good value.
Richard
icon-
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

It's fine for the price. Basic but cheap.
Nikki
icon-with Partner
with Partner
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Stayed here due to location and carpark (which we were then told was an extra £20). Hotel room was up two flights of stairs (no lift offered). Once entering the room, you could clearly see that this room had not had a thorough clean for a long time…. Even finding a pair of someone else’s dirty underwear under the bed side table. 1 coat hanger, between my husband and I…. but No pole in the wardrobe to hang it on. Some questionable stains all down the backs of the bathroom door, the bin was completely rusty, there was no kettle, or even any cups to pour our own drinks into. Drawers were bashed up, and to top it all off, the view outside the window… at eye level, was a poor homeless persons set up! Not pleasant for either of us! Would I stay here again? Absolutely not.
Read More
Rod
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Arrived only 1 towel in family room mentioned to reception informed they would rectify it, they didn't. Only half a toilet roll available, no tea coffe facilities in room, you could make one down stairs if you wanted to. Bathroom no plug in sink toilet was dirty and tiles held on wall with packing tape Overall it was the worst accommodation i have had the misfortune of using in London
Read More
Holly
icon-with Friends
with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Easily accessible! lovely staff! perfect hotel
Daniel
icon-Family
Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The hotel was brilliant for one night stay staff were kind and polite beds were comfortable downside was the kettle and microwave was downstairs
Kevin
icon-
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Convenient for everything I went to Hackney for. Friendly staff.
Domenico
icon-with Friends
with Friends
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

While the room is small it still has two beds, a tv, an on suite bathroom with a shower and a fan, though ours didn't work. Our room got a bit warm but it was small enough that opening a window cooled it down a lot. While the beds aren't incredible they're good enough for a cheap London hotel. My only real issue is the hotel itself is a little tricky to find, it's around a weird bend.
Read More
Biliamin
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Yes
Deborah
6.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

The same issue as before its cold in the room. Please put on heating when guest arrive. Apart from that i really like it there Thanks
Deborah
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Clean room, staff ok very cosy room.
Avril
2.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

The room had a double bed a radiator with the taps removed so you couldn’t heat the bedroom. The double bed was rammed up against the radiator also. The shower was filthy and stank of sewerage. THE FIRE ALARM either wasn’t connected or the battery wasn’t working! The carpet was thick with dirt and grease. The mattress was new and the sheets clean. If a hotel inspector visits I think they would be closed down. Never ever again. The temperature that night was below zero
Read More
John
icon-Business
Business
2.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Rated check in poor as they wanted cash to park the car then reception questioned me on it before I left, the hotel is very old and tired the shower screen is covered in limescale and black mould on the tiles, honestly one of the noisiest hotels I’ve ever stayed in I hardly slept!!
VISWA MOHAN
icon-Business Family
Business Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Comfortable
Liam
icon-Leisure
Leisure
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Clean room and friendly staff
Thomas
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The hotel was cheap but completely what you’d expect. Very clean. Good for the night. Really polite staff. Good facilities.
Wesley
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Perfect for what I need - clean, quiet, good value, central location. Thank you.
Matt
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Courteous welcoming staff. Room tidy and clean.
Number of reviews per page
20
40