City Express by Marriott Merida

Explore City Express by Marriott Merida
7.8
Pleasant
From 928 reviews
Cleanliness

8.0

Room Comfort

7.8

Location

8.4

Service and Facilites

8.0

Traveller Reviews City Express by Marriott Merida

Number of reviews per page
20
40
Top reviews
Raymundo Aldebaran Mata
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Estar bien incluir el desayuno tipo buffet ; más variado.
Eleodoro
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

No complaints
Ivan
icon-Business Family
Business Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Good location. Breakfast Included. Pool was okay. Room was clean.
Arturo
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

El desayuno es lo mismo todos los dias que es bueno si reservas solo por una noche tienen una maquina de cafe italiana que solo sirve espresso y cafe grande y agua caliente asi que si eres un executivo y te gusta el cafe gourmet tienes que salir de prisa a buscarlo y olvidarte del desayuno .La alberca se disfruta para pasar dias agradables Los empleados de reception exelente trabajo Las habitaciones muy limpias no te recomiendo una habitacion en los pisos 6 y7 por que en la noche el ducto de ventilacion en el ban̈o hace un ruido que tal vez no lo soportes.para ser un hotel express es bueno pero para ser de express by marriot deberia ser mucho mejor.
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janett
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Great location. Good breakfast and nice staff
Mary
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Staff was wonderful and friendly. We were satisfied with the room. Outdoor pool was nice for relaxing and cooling down after hot day at the Progeso Beach. It’s just that breakfast buffet was not that great, they tasted blah. It’s good location for 30 mins ride on bus to the beach and 15 mins into Centro
Jairo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Friendly staff and very helpful. Very clean
Hector
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Nothing
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

The hotel was pretty bare bones, which was fine because it’s what we expected. The problems was the vending machine took only coins and they couldn’t provide change. The elevator smelled like vomit and the AC in the room was angled in a way to blow on your face while you are sleeping. We ended up leaving a day early even though we prepaid…
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Xochitl
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Staff was extremely rude. They were not helpful at all. They blocked our room for AC and did not care to inform us. And then had us waiting for a new room. Not staying there again.
Juan
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

The hoyel generally needs maintenance, there is a lack of lighting, the bathrooms are in poor condition, very noisy outdoor areas, a crib was requested and they didn't have one, there were no towels in the room, etc., etc.
Jessica
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Loved that this place had great parking, offers breakfast and has good location. The only thing is there tv is outdated and they had an issue with the toilets and the ac would leak.
BERNHARD T
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

It is a nice location The tree at back of parking lot that scratched the Explorers top
Bernardo
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

very quiet place and safe
Xochitl
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Terrible service. Reception was very unfriendly. Stephanie in particular was rude and out of touch with the guests. She decided to change our room without notice at 11 at night. She lied to the guests about the change and then was rude to her colleagues for questioning her reasons. She made me miss my flight and said the did not care. Save yourself! Do not stay here!
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Pascal
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

A non-luxury luxury hotel with a very basic breakfast. However, the rooms (yet basic) are very clean and the staff was superfriendly in any regards, which was all what we have been looking for. The hotel met all of our expectations and is an excellent choice to book for some days as a base in northern Mérida.
Mark
icon-Business
Business
6.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

Not happy with amenities
Octavio
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

This hotel is only okay with offering only basic services. However, what I appreciated about it was how clean it was, and Maria, our housekeeper, was always friendly and kind. Unfortunately, the room was quite small, and the services provided were very basic. Overall, I would not choose to stay here again.
Leo
10.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

Good hotel in a safe area, ended up staying an extra night. Easy to get uber around. Breakfast was good.
Alvaro
6.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Everything good except for strong noise inside the room
Number of reviews per page
20
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