The video is taken from a quadruple bedroom with a Kaaba view. I upgraded my room from a city view to a Kaaba view. The room is not so spacious for four people. The bathroom is a little bit small. The hotel is very near to the Haram, with direct access through the mall and through Ajyad Street. The hotel and staff were wonderful. They cleaned it everyday, thanks to Arrez. The confirmation for Nusuk was also very smooth. Thanks Accor.

Everything was perfect, with Kaba view

Close to Haram and comfortable beds.

The staff was very helpful upon check-in. The room was comfortable and had its own door to the outside, making it easy to get to the Haram.

Typical Middle Eastern food requires adjustments, but the bread is plentiful. It's delicious.

The hotel staff is friendly and communicative, the breakfast area is spacious and the food is varied.

Alhamdulillah, I really enjoyed staying at Swissôtel Makkah.

The food is quite varied, and the staff is friendly.

closer to the Grand Mosque makes worship smoother. view of the Grand Mosque is more pleasant

I had some problems checking in because I don't speak a foreign language.

stayed here for 7 days.. because I wanted to be satisfied seeing the Kaaba and Masjidil Harom..

MashAllah the room is really nice, at first I saw the room with a view of the Kaaba, I could only say... MashAllah I kept on crying my eyes out....

An unforgettable experience. Choosing a premier room with a direct view of the Kaaba, complemented by excellent room amenities and close access, made our prayers more peaceful and comfortable. Another advantage is the dedicated elevator, which is well-equipped and deserves a thumbs up from our customers. Thank you, Swissotel Mecca, for providing us with a comfortable retreat during our Umrah pilgrimage.

Hotel's staff name, Mr. Abdurrahman, is a good receptionist. We can check in the room earlier than the schedule. All services of the hotel are almost good👍

The location is excellent, directly accessing the mosque courtyard. There's also an elevator that goes directly to the Zamzam Tower. Recommended

The hotel staff was very friendly, waiting in the executive lounge in a comfortable place, and got a bonus dinner, thank you Ajwat

spacious, nice and clean room with a view of the Kaaba

Great... God willing, I will do Umrah again... I will still stay here

comfortable and beautiful. next time will come back here again.

My husband arrived first to check in, but because the hotel reservation was under my name, he wasn't given a key, he was told I had to be there. The information was given to him by the receptionist after I arrived. It turned out that after completing the tawaf at 4:00 PM, I arrived at the hotel but couldn't check in right away, instead I was told to wait because the receptionist would be changing. How could I rest during check-in hours? A Swissotel could be short-staffed. Everything else about this hotel was fine.