Traveloka (5,312)
Other sources (35)
8.3
Very Good
From 5,312 reviews
Provided by travellers on
Cleanliness
8.5
Room Comfort
8.4
Meal
8.3
Location
8.6
Service and Facilites
8.4
People often mention about Hermes Palace Hotel Medan
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Distance to City Center (71)
Staff Friendliness (60)
Bedroom (58)
Ambiance (56)
Bathroom (47)
Accessibility (46)
Taste (46)
Room Space (43)
Hotel Area (43)
Check-in/out Time (41)
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Traveller Reviews Hermes Palace Hotel Medan
Number of reviews per page
20
40
Customer reviews
A***i
Business
9.4
/10
Reviewed 3 day(s) ago
The strategic location from the city center makes it easy for me to explore the city of Medan.
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A***y
8.9
/10
Reviewed 1 week(s) ago
I like this hotel because the location is in the city center.
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Accommodation's Reply
26 Jul 2025
Dear Mr./Ms. A*y. Thank you for choosing Hermes Palace Hotel Medan as your accommodation during your visit to Medan. We are very happy that you enjoyed your stay and shared your feedback in the comments section. We look forward to welcoming you back to Hermes Palace Hotel Medan soon. Best regards, Parlin Samosir, Senior Business Development Manager.
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S***a
Leisure
9.4
/10
Reviewed 2 week(s) ago
Complete facilities, responsive hotel staff, food reservations are quite fast.
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Accommodation's Reply
21 Jul 2025
Dear Mr./Ms. S*a. Thank you for choosing Hermes Palace Hotel Medan as your accommodation during your visit to Medan. We are very happy that you enjoyed your stay and shared your feedback in the comments section. We look forward to welcoming you back to Hermes Palace Hotel Medan soon. Best regards, Parlin Samosir, Senior Business Development Manager.
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sukamto
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly, the place is highly recommended, the location is good, close to the city center
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2 people find it helpful
Accommodation's Reply
26 Jul 2025
Dear Mr. Sukamto, Thank you for choosing Hermes Palace Hotel Medan as your accommodation during your visit to Medan. We are very pleased that you enjoyed your stay and shared your feedback in the comments section. We look forward to welcoming you back to Hermes Palace Hotel Medan soon. Best regards, Parlin Samosir, Senior Business Development Manager.
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F***Y
10.0
/10
Reviewed 2 week(s) ago
The hotel's strategic location, along Trans Metro Deli Corridor 4, makes it easy to reach Medan Station. Breakfast options are quite varied.
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Accommodation's Reply
21 Jul 2025
Dear Mr./Ms. F*y. Thank you for choosing Hermes Palace Hotel Medan as your accommodation during your visit to Medan. We are very happy that you enjoyed your stay and shared your feedback in the comments section. We look forward to welcoming you back to Hermes Palace Hotel Medan soon. Best regards, Parlin Samosir, Senior Business Development Manager.
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J***i
9.0
/10
Reviewed 3 week(s) ago
everything is okay, only the food is bland especially the fried rice 🥲
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Accommodation's Reply
21 Jul 2025
Dear Mr./Ms. J*i. Thank you for choosing Hermes Palace Hotel Medan as your place to stay during your visit to Medan. We greatly appreciate your feedback and share it in the comments section. We are very sorry to hear that our food tasted bland. We will immediately inform our relevant team so that in the future we can provide a taste that suits all our guests. We hope to welcome you back to Hermes Palace Hotel Medan soon. Best regards, Parlin Samosir. Senior Business Development Manager.
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F***i
8.5
/10
Reviewed 3 week(s) ago
The comfort and hospitality should be informed to other guests to choose a hotel that is suitable for families, thank you.
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1 people find it helpful
Accommodation's Reply
10 Jul 2025
Dear Mr./Ms. F*i. Thank you for choosing Hermes Palace Hotel Medan as your accommodation during your visit to Medan. We are very happy that you enjoyed your stay and shared your feedback in the comments section. We look forward to welcoming you back to Hermes Palace Hotel Medan soon. Best regards, Parlin Samosir, Senior Business Development Manager.
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Wp
Waldy p.
10.0
/10
Reviewed 3 week(s) ago
Good, very strategic location
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Accommodation's Reply
10 Jul 2025
Dear Mr. Waldy P., Thank you for choosing Hermes Palace Hotel Medan as your accommodation during your visit to Medan. We are very happy that you enjoyed your stay and shared your feedback in the comments section. We look forward to welcoming you back to Hermes Palace Hotel Medan soon. Best regards, Parlin Samosir, Senior Business Development Manager.
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KA
Karin A. S.
Medical
10.0
/10
Reviewed 3 week(s) ago
Nice and strategic location, can walk to where I'm going
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1 people find it helpful
Accommodation's Reply
10 Jul 2025
Dear Ms. Karin A. S. Thank you for choosing Hermes Palace Hotel Medan as your place to stay during your visit to Medan. We are very happy that you enjoyed your stay and shared your feedback in the comments section. We look forward to welcoming you back to Hermes Palace Hotel Medan soon. Best regards, Parlin Samosir, Senior Business Development Manager.
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O***n
8.5
/10
Reviewed 4 week(s) ago
Comfortable, good service, friendly
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Accommodation's Reply
10 Jul 2025
Dear Mr./Ms. O*n, Thank you for choosing Hermes Palace Hotel Medan as your accommodation during your visit to Medan. We are very happy that you enjoyed your stay and shared your feedback in the comments section. We look forward to welcoming you back to Hermes Palace Hotel Medan soon. Best regards, Parlin Samosir, Senior Business Development Manager.
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O***n
8.5
/10
Reviewed 4 week(s) ago
cool stay, cool, yapzzZz, comfortable
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Accommodation's Reply
10 Jul 2025
Dear Mr./Ms. O*n, Thank you for choosing Hermes Palace Hotel Medan as your accommodation during your visit to Medan. We are very happy that you enjoyed your stay and shared your feedback in the comments section. We look forward to welcoming you back to Hermes Palace Hotel Medan soon. Best regards, Parlin Samosir, Senior Business Development Manager.
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R***y
10.0
/10
Reviewed 4 week(s) ago
Homicide pleasure homicide rest
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Accommodation's Reply
02 Jul 2025
Dear Mr./Mrs. R*y. Thank you for choosing Hermes Palace Hotel Medan as your place to stay during your visit to Medan, we are very happy that you enjoyed your stay and shared it in the comments column. We hope to welcome you back to Hermes Palace Hotel Medan soon. Best regards, Parlin Samosir. Senior Business Development Manager.
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A***I
Leisure
9.7
/10
Reviewed 4 week(s) ago
staying at this hotel was so enjoyable that I woke up late and felt comfortable and full of memories
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Accommodation's Reply
02 Jul 2025
Dear Mr./Mrs. A*i. Thank you for choosing Hermes Palace Hotel Medan as your place to stay during your visit to Medan, we are very happy that you enjoyed your stay and shared it in the comments column. We hope to welcome you back to Hermes Palace Hotel Medan soon. Best regards, Parlin Samosir. Senior Business Development Manager.
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J***n
8.5
/10
Reviewed 4 week(s) ago
Friendly, clean rooms and in the city center.
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Accommodation's Reply
02 Jul 2025
Dear Mr./Mrs. J*n. Thank you for choosing Hermes Palace Hotel Medan as your place to stay during your visit to Medan, we are very happy that you enjoyed your stay and shared it in the comments column. We hope to welcome you back to Hermes Palace Hotel Medan soon. Best regards, Parlin Samosir. Senior Business Development Manager.
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L***y
10.0
/10
Reviewed 6 week(s) ago
very beautiful view from the top of the building while enjoying breakfast
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1 people find it helpful
Accommodation's Reply
25 Jun 2025
Dear Mr./Mrs. L*y. Thank you for choosing Hermes Palace Hotel Medan as your place to stay during your visit to Medan, we are very happy that you enjoyed your stay and shared it in the comments column. We hope to welcome you back to Hermes Palace Hotel Medan soon. Best regards, Parlin Samosir. Senior Business Development Manager.
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JL
Jeffrey L.
Leisure
10.0
/10
Reviewed 6 week(s) ago
Very satisfying, the facilities are quite good, the restaurant is very good.
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Accommodation's Reply
25 Jun 2025
Dear Mr. Jeffrey L. Thank you for choosing Hermes Palace Hotel Medan as your place to stay during your visit to Medan, we are very happy that you enjoyed your stay and shared it in the comments column. We look forward to welcoming you back to Hermes Palace Hotel Medan soon. Best regards, Parlin Samosir. Senior Business Development Manager.
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JL
Jeffrey L.
Leisure
10.0
/10
Reviewed 6 week(s) ago
Hotel with best price and super good facilities
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Accommodation's Reply
25 Jun 2025
Dear Mr. Jeffrey L. Thank you for choosing Hermes Palace Hotel Medan as your place to stay during your visit to Medan, we are very happy that you enjoyed your stay and shared it in the comments column. We look forward to welcoming you back to Hermes Palace Hotel Medan soon. Best regards, Parlin Samosir. Senior Business Development Manager.
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PARDOMUAN M.
10.0
/10
Reviewed 6 week(s) ago
Excellent in the outdoor lobby area.
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Accommodation's Reply
25 Jun 2025
Dear Mr. Pardomuan M. Thank you for choosing Hermes Palace Hotel Medan as your place to stay during your visit to Medan, we are very happy that you enjoyed your stay and shared it in the comments column. We hope to welcome you back to Hermes Palace Hotel Medan soon. Best regards, Parlin Samosir. Senior Business Development Manager.
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I***n
Transit
8.4
/10
Reviewed 7 week(s) ago
Stayed at JSU Room D 9th floor, clean room, delicious breakfast and very friendly security staff, always greet and smile, free shuttle to the station, the only downside is it was very noisy when there was an event on the rooftop from noon to 10 pm non-stop, everything in the room vibrated especially the ceiling, maybe because the event was right above my room, but other than that everything was okay.
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1 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear Mr./Mrs. I*n. Thank you for staying with us and sharing your feedback on guest comments, We deeply regret the inconvenience you experienced during your stay at Hermes Palace Hotel Medan, in the future we will try our best to provide the best service to every guest who visits Hermes Palace Hotel Medan, we really hope you can return to visit Hermes Palace Hotel Medan. Best regards, Parlin Samosir. Senior Business Development Manager.
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D***N
8.4
/10
Reviewed 7 week(s) ago
For those who like silence, I don't recommend a room on the 9th floor, the sound of people talking from the next room can be heard clearly, as well as the sound of gadgets and televisions and children's steps in the corridor are enough to create noise that will disturb concentration. But the variety of saraoan is quite good.
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Accommodation's Reply
25 Jun 2025
Dear Mr./Mrs. D*n. Thank you for staying with us and sharing your feedback on guest comments, We apologize for the inconvenience you experienced during your stay at Hermes Palace Hotel Medan, we sincerely hope you can visit Hermes palace Hotel Medan again. Best regards, Parlin Samosir. Senior Business Development Manager.
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Number of reviews per page
20
40
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