Dearsr hotel

Good hotel but hotel getting more dearer

The outside of the building/ car park looked very run down/unkempt but we were pleasantly surprised by the room which had been refurbished ( which the whole hotel is undergoing at present).. comfy bed & pillows , clean , new furniture & bathroom. Only downside was the noise from the window.. sounded like there was no glass - needs to be thickened or a soundproof grille available for the nighttime

Easy check in, pleasant and helpful staff, cheap parking, clean, well appointed room.

Carpet was wet and not dirty .

Toilet broken. TV not working. No signal in room so needed WIFI - but the WIFI was dire, unusable. I understand you get what you pay for but I stay in hotels for over half of every month and I have never seen a hotel, even this cheap, lacking is such basic amenities. I wont be going back.

Great reception staff. Warm and welcoming. Rooms clean.

Good and cleaning staff

I would not recommend this hotel for various reasons. The hotel is situated close enough to the town centre, however it is on the side of a very busy main road. Receptionists were unfriendly, facilities of poor standard. There was no shampoo or body was in my shower, only hand wash. No hairdryer in the room either nor any electricity sockets near the bed. There were only two on the other side of the room. It was very cold in my room (number 4) and the windows are not double glazed/close properly so it was very noisy in the room. The mattress was old and poked my back/side however sheets were clean. The room is very basic but better stay in Premier Inn where a good night sleep is guaranteed.

I am not happy beacuse bad smell was coming carpet was not clean.

Rooms were ok. I found that the staff were not friendly. I went to get a plate for my toast at 959 and was told breakfast was over at 10. When I told them I had the toast made just needed a plate and knife to add jam they told me I could eat my toast. I guess dry. They will not keep your bags for a few hours after check out if you are waiting for a train or something you have to take your bags with you or leave them in room and they will end of in lost and found and you can claim later. Doesn’t sound to safe for your luggage that way

It was fine. Basically needed somewhere to sleep.

Clean room. Secure, parking, Ideal!

Sorry if it’s too harsh but book at your own risk!!!! Got there around 8pm with kids and the lady and guy at the reception were not friendly, i guess you get what you paid for! At check in, i was charged £5 for overnight car parking which i didn’t see when i was booking it. Then they take your bank details which i know its for security but no explanation!!! Got to our room - there was damp in the room and the toilet was not clean (had smear of poo in it). I couldn’t but think that i may find worse so i went down to report and they offered me a room swap with a sofa bed and 1 double bed. The sofa bed was not very comfortable but i managed it cos we were staying there for a night. Breakfast was super basic - small portions out at a time and they give you a plate as you enter, not sure why (to limit how much you eat or save how much plate they wash?).

Spotless

I didn’t expect much from a cheap hotel. The staff and room itself was good. But the mattress, omg! Terrible night sleep as the mattress was just springs and curved like a shrimps tail. Also, why skimp on the toilet paper?

The room was better than expected. Pretty sure the hotel is an ex travelodge and still has remnants of that. Mattress was cheap and not the best for comfort. Better mattresses would be the hotels best way to improve reviews. Reception staff were very unwelcoming and abrupt. Not a good introduction to new guests at the hotel

The bed was old with a very worn mattress Location is excellent Staff didn't care and barely acknowledged us Room was a good size serviceable and of a clean standard Parking was tight but good value at £5 for 24 hours in the city centre

Basic but good value for money and easy access to city centre

Very noisy room, couldn't sleep.