De Sapa Hotel service is very good, especially for the customer service who offered us help to purchase transportation tickets to go to Fansipan. Also, when a luggage of my friend was left in the hotel, they contacted us so we could pick up the luggage. This very good service was also more complete when we checked out from the hotel, each room was given a memento from the hotel. Thank you for the receptionist and marketing De Sapa.