A***l

10.0

/10

Reviewed 2 day(s) ago

Very satisfied, my umpteenth time at Aston.

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E***o

Staycation

8.2

/10

Reviewed 3 day(s) ago

This was the first time I'd seen a buffet breakfast being hidden away, placed in the kitchen, and rationed by the staff to just one spoonful. Even the rice was rationed. The chicken menu only had one small piece of wing. Later that night, I planned to have coffee at the restaurant, but I wasn't allowed to dine in unless it was all-you-can-eat. Why should we be forced to eat a large meal at night, when we can't even have coffee at the restaurant?

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Wiro B. S. M.

10.0

/10

Reviewed 3 day(s) ago

Good hospitality, thank you Aston Anyer Beach.

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M***a

Staycation

9.7

/10

Reviewed 4 day(s) ago

Our family and I thoroughly enjoyed our vacation at Aston Anyer. All the facilities and service were excellent, and the breakfast was plentiful and delicious. The hotel is very family-friendly. The hotel also provides a designated smoking area, but staff were lacking in supervision of guests who indiscriminately smoked, despite the no-smoking signs, especially in the pool area, as there are many children's activities there. Perhaps more no-smoking signs and more supervision should be provided during peak times when children are playing in the pool area. Overall, everything was good and enjoyable.

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f***r

8.4

/10

Reviewed 5 day(s) ago

Check-in time didn't take long.

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w***i

10.0

/10

Reviewed 5 day(s) ago

No doubt about it. Aston. Thank you.

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J***o

9.1

/10

Reviewed 1 week(s) ago

Staff friendly and helpful for family.

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Accommodation's Reply

12 Jun 2026

Dear Valued Guest, Thank you for sharing your experience at ASTON Anyer Beach Hotel. We are delighted to know that you found our staff friendly and helpful during your family stay. Providing warm hospitality and ensuring a comfortable experience for every guest, especially families, is always our priority. Your kind words are greatly appreciated and will be shared with our team as encouragement to continue delivering excellent service. We look forward to welcoming you and your family back to ASTON Anyer Beach Hotel in the near future. Kind regards, Nandang Permana General Manager

C***a

5.3

/10

Reviewed 1 week(s) ago

I'm sorry, the AC isn't working. I had to go downstairs and talk to the staff before it was fixed. It wasn't cold right away, it took over 4 hours to cool down. It was also very noisy sleeping at night, it seemed like they were fixing the room. Breakfast in the morning, we got fried chicken with garlic, but I swear the chicken smelled so bad, it was like eating a corpse, and there were even green flies swarming around while we ate. Oh, I'm so upset.

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D***i

Staycation

10.0

/10

Reviewed 1 week(s) ago

Very good and kids friendly. Enjoy for staycation with private beach.

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Accommodation's Reply

12 Jun 2026

Dear Valued Guest, Thank you for your wonderful review and for choosing ASTON Anyer Beach Hotel. We are delighted to know that you had a very enjoyable staycation with us and appreciated our kid-friendly atmosphere as well as the comfort of our private beach. Creating memorable experiences for families is one of our priorities, and we are pleased that we could contribute to your relaxing getaway. Your kind feedback is truly appreciated and serves as motivation for our team to continue providing excellent service and hospitality. We look forward to welcoming you and your family back for another memorable stay at ASTON Anyer Beach Hotel. Kind regards, Nandang Permana General Manager

M***n

Business

9.7

/10

Reviewed 2 week(s) ago

What needs improvement is the welcome drink. I arrived late at night and didn't receive a welcome drink, or even receive any instructions from the staff.

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Accommodation's Reply

12 Jun 2026

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your stay at Aston Anyer Beach Hotel. We apologize if the arrival process, particularly the welcome drink and staff briefing, did not meet your expectations. We understand that first impressions upon arrival are a crucial part of the stay experience, especially when guests arrive at night. Thank you for your attention and feedback. We hope to welcome you back again in the future with a better experience. Sincerely, Nandang Permana, General Manager. Your feedback is invaluable and will be taken into consideration in evaluating and improving the consistency of our welcome services for all guests.

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Amalia F.

10.0

/10

Reviewed 2 week(s) ago

It was a really fun stay here. The service was excellent, friendly, and the food was delicious. It was my first time trying the Malimping fishballs for breakfast here.

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Accommodation's Reply

09 Jun 2026

Dear Amalia, Thank you for sharing your experience at Aston Anyer Beach Hotel. We are delighted to hear that you were impressed with the friendly service, delicious food, and your memorable stay. We are especially pleased to hear that your first experience trying the Malimping fish balls for breakfast was unforgettable. We will share your positive feedback with our entire team to inspire us to continue providing the best service. We hope to welcome you back to Aston Anyer Beach Hotel on your next visit. Sincerely, Nandong Permana, General Manager

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Shinta P.

9.7

/10

Reviewed 2 week(s) ago

Kids friendly because there are lots of kids activities, easy access, clean beaches, varied food, clean, basically the best.

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Accommodation's Reply

09 Jun 2026

Dear Mr. Shinta, Thank you for your excellent review of Aston Anyer Beach Hotel. We are delighted to hear that you and your family enjoyed the variety of children's activities, the convenient location, the clean beach, and the diverse dining options. Your compliments regarding the hotel's cleanliness and comfort mean a great deal to us. Such reviews encourage our entire team to strive to provide the best possible stay experience for all our guests, especially families traveling with children. We hope to welcome you and your family back to Aston Anyer Beach Hotel again. Sincerely, Nandong Permana, General Manager

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B***i

8.5

/10

Reviewed 2 week(s) ago

It was fun. The food was pretty good.

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Accommodation's Reply

09 Jun 2026

Dear Valued Guest, Thank you for sharing your experience staying at Aston Anyer Beach Hotel. We are delighted to hear that you enjoyed your stay and had a memorable experience. We appreciate your feedback, as it helps us continuously improve the quality of our services and facilities. We hope to welcome you back in the future and provide you with an even more memorable experience. Sincerely, Nandang Permana, General Manager

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Ayu P.

Staycation

9.7

/10

Reviewed 3 week(s) ago

We were enjoying our staycation in this hotel. The hotel is not that big, but the facilities are sufficient and proper.

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Accommodation's Reply

09 Jun 2026

Dear Ms. Ayu, Thank you for taking the time to share your experience at ASTON Anyer Beach Hotel. We are delighted to know that you enjoyed your staycation with us and found our facilities sufficient and well-maintained. Your kind feedback is truly appreciated and serves as motivation for our team to continue delivering comfortable and memorable experiences for all our guests. We look forward to welcoming you back for another relaxing stay in the near future. Kind regards, Nandang Permana General Manager

s***a

9.1

/10

Reviewed 3 week(s) ago

Always get the best ocean view from the room balcony, every time you come here you must stay here.

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Accommodation's Reply

09 Jun 2026

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V***a

9.7

/10

Reviewed 3 week(s) ago

The location is very comfortable, especially if you're bringing children. We highly recommend staying at this hotel. The rooms and bathrooms are clean, and the staff are friendly and helpful. The breakfast and restaurant food are delicious, and the prices are reasonable. I'll definitely be returning to Aston Anyer next time.

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Accommodation's Reply

02 Jun 2026

Dear Valued Guest, Thank you for taking the time to share your experience staying at Aston Anyer Beach Hotel. We are delighted to hear that you and your family enjoyed your stay with us, including the cleanliness of your rooms, the friendliness of our staff, and the food in our restaurant. We greatly appreciate your feedback, especially for guests traveling with children. We recognize that there are still areas for improvement in our services and facilities to provide an even smoother experience during your next stay. Feedback from guests like you is invaluable to us in this endeavor. We hope to welcome you back to Aston Anyer Beach Hotel and provide you with an even more memorable stay in the future. Sincerely, Nandong Permana, General Manager

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Bintang A. J.

8.5

/10

Reviewed 3 week(s) ago

It's a great hotel! The views, the service, all is good.

1 people find it helpful

Accommodation's Reply

02 Jun 2026

Dear Mr. Bintang, Thank you for taking the time to share your positive review of your stay at ASTON Anyer Beach Hotel. We are delighted to know that you enjoyed the beautiful views and the service provided by our team. Your kind words are truly appreciated and serve as great encouragement for us to continue delivering memorable experiences to all our guests. We look forward to welcoming you back to ASTON Anyer Beach Hotel for another enjoyable stay in the future. Warm regards, Nandang Permana General Manager

H***i

Staycation

6.8

/10

Reviewed 3 week(s) ago

The room was clean. There was nothing wrong from the reception to the room. However, how could this 4-star hotel not have a lifeguard? Hotels above 4-star standards have lifeguards. It's written at the swimming pool that there are no lifeguards and jumping is prohibited. What if someone jumps in and gets injured, there's no one to stop them. Also, with the restaurant, don't squeeze the food budget. Due to Eid al-Adha, the dishes provided are less varied & at the buffet almost all are bland except for ketupat sayur (but there is no animal protein). Tables in the restaurant cannot be combined because the tables are made of marble. You know the consequences if the situation brings a family of more than 4. And the table is a cafe table, not a restaurant table that is forced with 4 chairs. And one table is filled with 8 glasses measuring 200-250 ml which takes up space. Food cannot be brought into the room unless sick. When I asked for a band-aid / hansaplast (first aid kit), they were looking for it but there was no response (there was no first aid kit). The elevators don't have air conditioning, so the smell from the elevator's engine wafts into the building. The restaurant staff are unfriendly. Sorry, I can't go back.

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Accommodation's Reply

02 Jun 2026

Dear Valued Guest, Thank you for taking the time to provide a detailed review and feedback regarding your stay at Aston Anyer Beach Hotel. We appreciate your appreciation for the cleanliness of your room and the service from the front desk team. However, we are deeply sorry that some aspects of your stay did not meet your expectations. We apologize for any inconvenience you experienced regarding safety measures at the pool, the variety and taste of the food served, seating arrangements in the restaurants, the availability of first-aid equipment, the ventilation in the elevators, and the unfriendly service from some restaurant staff. We have noted your feedback and will forward it to management for evaluation and improvement in collaboration with the relevant departments. The safety, comfort, and satisfaction of our guests are our top priority. Therefore, we sincerely apologize that your experience did not reflect the standard of service we expected. Thank you for your honesty and consideration in providing such valuable feedback. Such reviews are extremely valuable for us to use as a basis for evaluating and improving the quality of our facilities and services. We apologize for any inconvenience caused and hope to address any shortcomings in the future. Sincerely, Nandong Permana, General Manager

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H***i

Staycation

6.8

/10

Reviewed 3 week(s) ago

The room was clean. There was nothing wrong from the reception to the room. However, how could this 4-star hotel not have a lifeguard? Standard hotels above 4 stars have lifeguards. It is written in the swimming pool that there are no lifeguards and no jumping is allowed. What if someone jumps and gets injured, there is no one to stop them. Then, with the restaurant, don't squeeze the food budget. Related to Eid al-Adha, the dishes provided are less varied & at the buffet almost all are bland except for ketupat sayur (but there is no animal protein). Tables in the restaurant cannot be combined because the tables are made of marble. You know the consequences if the situation brings a family of more than 4. And the table is a cafe table, not a restaurant table that is forced with 4 chairs. And 1 table is filled with 8 glasses measuring 200-250 ml which takes up space. *Food cannot be brought into the room unless sick. *When I asked for a plaster / hansaplast (first aid kit) they were looking for it but there was no response back. (There is no first aid kit). *The elevator doesn't have air conditioning, so the smell from the elevator engine wafts into the elevator. *The restaurant staff are not very friendly. Sorry, I can't go back.

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Accommodation's Reply

02 Jun 2026

Dear Valued Guest, Thank you for taking the time to provide a detailed review and feedback regarding your stay at Aston Anyer Beach Hotel. We appreciate your appreciation for the cleanliness of your room and the service from the front desk team. However, we are deeply sorry that some aspects of your stay did not meet your expectations. We apologize for any inconvenience you experienced regarding safety measures at the pool, the variety and taste of the food served, seating arrangements in the restaurants, the availability of first-aid equipment, the ventilation in the elevators, and the unfriendly service from some restaurant staff. We have taken your feedback seriously and will forward it to management for evaluation and improvement in collaboration with the relevant departments. The safety, comfort, and satisfaction of our guests are our top priority. Therefore, we sincerely apologize that your experience did not meet the service standards we expected. Thank you for your honesty and consideration in providing such valuable feedback. Such reviews are extremely valuable for us to use as a basis for evaluating and improving the quality of our facilities and services. We apologize for any inconvenience caused and hope to address any shortcomings in the future. Sincerely, Nandong Permana, General Manager

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Zeneth T.

7.1

/10

Reviewed 4 week(s) ago

I finally got to stay at Aston after waiting on the waiting list. Let's start with the good ones! The location is excellent, not too far from the Padarincang alternative road junction. It's right on the seafront, offering a private beach. The beach is right down from the pool, so it's not a long walk and you can reach the beach and swimming pool. The beach is gently sloping and fenced off, so you don't get big waves, but that's okay. The beach is rocky if you go a little further in (towards the sea gate). So if you want to go in the middle, wear sandals. The food is quite varied and rather ordinary. We stayed for two nights, the only difference being the side dishes at the buffet. At the buffet, the food is served by the person. There's a wide variety of bakery items, including donuts, bomboloni, pain au chocolate, danish, cinnamon rolls, etc. Now for the disappointing part: THE ROOM. The walls are very thin. People running around in the corridors are audible. Coincidentally, when we stayed upstairs and next to it, it was EXACTLY as noisy as it could get. I couldn't sleep with a migraine 😭. Oh yeah, the mattress also sagged a bit, not firm enough. My husband got a neck ache because the soft mattress met the soft pillow. I'm in room 311. Please inspect the room.

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Accommodation's Reply

02 Jun 2026

Dear Mr. Seneth, Thank you for taking the time to share your experience at Aston Anyer Beach Hotel. We are delighted to hear that you enjoyed the hotel's excellent location, direct beach access, the pool area, and the diverse cuisine we served during your stay. We are pleased to know that the hotel's facilities and atmosphere provided you and your family with a memorable holiday experience. We apologize for any inconvenience you experienced with your room, particularly the noise from the surrounding area and the fact that the bed and pillows did not meet your expectations. We understand the importance of quality rest, especially when you are feeling unwell. Thank you for the specific information regarding room 311. We have forwarded your feedback to the relevant team for further investigation and evaluation to ensure guests have a more comfortable stay on their next visit. We greatly appreciate your feedback, as it helps us continuously improve the quality of our facilities and services. We hope to welcome you back again and provide you with an even more comfortable stay in the future. Sincerely, Nandang Permana, General Manager

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Aston Anyer Beach Hotel

Overall Ratings & Reviews Aston Anyer Beach Hotel

8.9

8.8

8.4

8.8

8.7

Traveller Reviews Aston Anyer Beach Hotel