Dear Sumonmarl, Thank you very much for your trust in choosing to stay with Dusit Thani Hotel. We are delighted to know that overall, you and your family have had a great stay with us. However, we apologize that the hotel does not provide a service that does not meet your expectations. We sincerely hope that there will be a chance to welcome you again in the near future. Best regards, Ms. Chirata Athipatchthana, Guest Relation Team Dusit Thani Krabi Beach Resort - the ultimate beach escape in Krabi