Very helpful staff

Very helpful staff, clean linings, close to metro, bus to airport stops same corner at the hotel.

Everything went well during our stay at the hotel, except for a problem with the air conditioning that lasted 36 hours; it wasn't a major issue, just no way to cool off after that!

Stains on the walls and peeling wallpaper. Other than that, it was a cheap stay for such a last minute booking so you can't complain too much.

This hotel needs a serious refresh and an urgently needed updated. The ceiling above one of our beds, near the window, has dark spot looks like mould. Hallway carpet looks old and also not too clean. There is also no exercise facility on the premises. Walls and floors looks dated and not too clean.

As a whole, the place is a bit run-down and outdated. Everything from the front doors to the washroom needs to be renewed. The location was convenient though.

There is no parking. No daily room cleaning.

DO NOT STAY HERE! A terrible experience in a unsafe environment. Our first room had wall paper falling off the wall and full of mold on the inside. This would be a health risk to anyone, but I was especially concerned as my wife has asthma and an autoimmune disease that makes her immunodeficient and she has been hospitalized in the past due to mold exposure. When I spoke to the front desk they did offer me another room. At that time I stated I would prefer to be refunded as we did not feel safe in taking on the health risk of staying our duration in the hotel. She said that the manager was out until Monday, but she stated she would still contact the manager to have it resolved that evening. A short while later I went down again as we did not want to leave ourselves and bags in that room and asked if we could temporarily use the other room until the issue was resolved. I had a very clear conversation with her that we would still like to cancel and refund the reservation . As this went into the late evening we could not book a hotel any longer and we had to stay in the new room they provided. The next morning we noticed a tissue hanging from the ceiling. After removing it we realized it was plugging a HOLE IN THE CEILING. Expedia did nothing to help. They said since we accepted another room the hotel had taken care if it. Would not acknowledge that room had an issue to and would not allow talking to supervisor or said they would call back in 2-3 hours and didn't.

Séjour correct pas plus ! Hôtel bien situer mais manque énormément d’entretien

Le personnel était très professionnel et à l'écoute. Par contre, je trouve le tarif exagéré sans WIFI, la télé ne fonctionnait pas et aussi sans petit dejeuner sans compter qu'il ne font que le ménage que trois jours après. Donc la chambre était salle et poubelle remplie à un moment. Je suis déçue de payer tout ce montant pour une chambre sans ménage au moins au deux jours et aussi sans wifi.

The parking felt safe and secure, the room was clean but needed some updates, however the owners are continuing doing upgrades to the site so I totally understand. I was happy with my stay.

I found dried up orange peels in the wardrobe, but other than that everything looked clean. Front desk service was quick and easy. Well located.

The most dirtiest hotel ever

Great location

Writing this because the amount of negative reviews towards this hotel worried my fellow travelers before we arrived. We stayed during the weekend of Otakuthon/îLESONIQ so Montreal was pretty busy / had an influx of toursits. The room and washroom were was clean with no dust, dirt or anything. The beds were comfortable and clean. There were charging ports, mini fridge, hangers, etc all we needed. The staff were helpful directing us to nearby parking and giving us extra towels. They spoke both English and French. Didn't hear any noise from other ppl or outside, but the AC did make some noise. We had no issues whatsoever during our 2-night stay. I'm not sure if the poor reviews were for another style of room different to ours, but it was an affordable and enjoyable stay. Would 100% recommend.

We had a wonderful stay here! The hotel was clean, comfortable, cozy, and perfect for our family. My wife, our little baby, and I felt very comfortable throughout our stay. Everything was great, and we truly enjoyed our time here. We would definitely love to stay again. Highly recommended! ❤️

Personnel très avenant et propreté irréprochable. Bien situé mais cette année le prix etait vraiment très élevé.

L’hôtel commence à être vieux, la chambre était sombre , le personnel parfois pas très sympathique. Room service aux 3 jours seulement. Pas de possibilités de déjeuner sur place. Rapport qualité prix médiocre. Vous pouvez avoir mieux aux alentours pour le même prix

Great staff, excellent room service and good location.

Where to start…this hotel is in desperate need of repairs and upgrades. The elevator wall panels are barely hanging on, The rooms are in need of renovations, hallways were in need of a vacuum, the wallpaper is peeling off, the popcorn ceiling has fallen in clumps, the lights are very dim making the room dark, the washroom door is slightly off the frame making the door difficult to close, the furniture dates back to the 70’s, The ice machine is on the 2nd floor but expect the entire floor wet because the machine leaks and the fix is to lay down towels. In addition, don’t expect any amenities including coffee maker/coffee in your room because there is none. Also, there is no elevator to the garage and it is filthy! The floor in the garage had thick layers of dirt making it evident that it had never been cleaned and they had various objects of debris on the ramp and along the walls. If I could have left early I would have but they weren’t giving me a refund. The website shows some rooms as updated but don’t be fooled by a washroom with a newer sink and floor tiles. On the plus side, it’s in walking distance to Old Montreal which was also why we stayed.