- Kitchenette did not include essential kitchenware (other hotels do by default)
- Renting utensils was too pricey ($25 deposit + $25)
- Was charged for toilet paper seemingly at random once when it was always given for free
- Kitchen sink was clogged
- Sufficient measures were not taken to make the icy parking lot safe to walk on (resulted in personal injury)
- No recycling bins