6.4
Pleasant
From 1,832 reviews
Cleanliness

6.8

Room Comfort

6.8

Service and Facilites

6.8

Traveller Reviews Lelux Hotel

Number of reviews per page
20
40
Top reviews
Militza Vera de
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Horrible place to stay . Avoid .
natasha
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location, affordable, clean, breakfast included, parking a bit expensive but secure, and friendly staff. Would definitely return.
Mathéo
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Overall good stay if you're just looking for not-too-pricey accommodation. Nice that they have a breakfast but nothing to write home about. Our shower drained incredibly slowly and we heard of others lacking air conditioning. It was okay overall!
Rona
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

the place is closed to tourists spots. They have a secured parking area.
skylar
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our toilet was broken the entire stay and the staff kept saying they would fix it and never did. We had no washroom our entire stay and the washroom in the lobby was full of puke and poop!!
Brooklyn
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room very old. Staff is not very nice or helpful. The room looks very dirty. Breakfast is alright.
Rachel
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

La chambre était propre et confortable. Le déjeuner inclus laisse toutefois à désirer: il n’y a pas assez de nourriture pour tout le monde, il manquait des ustensiles propres et les déchets des clients s’accumulaient sur les tables par manque de poubelles ou d’instructions claires. Il y a un manque d’organisation flagrant.
Karen
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Parking was terrible. They overbooked
Denis
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Un petit frigo dans la chambre aurait été très apprécié mais des sceaux à glace et une machine à glaçons au sous-sol ont remplacé le frigo pour rafraîchir nos boissons pris à la chambre.
Darius
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel does not live up to its name. It felt like every room recently had a flood. We had to change rooms when we got there because the first one was super damp, ac did not work and the smell of pot and cigaretts
Christian
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Merci!
Niyanta
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Bed were small, breakfast area wasn’t clean, elevator was unsafe.
Emilie
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Le déjeuner est inclus, mais ce n'est pas top.
Michel
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very disappointed!!! Fist of all when we checked in the man at the reception was rude because we didn’t fully understand the deposit and all. Afterwards when I came to pay with my visa that has a high limit mind you it wasn’t working we tried multiple times. After that was dealt with we made our way to our rooms ( 2 separate rooms because we were 5) me and my friend had some weird thing on the carpet floor it looked like food or something. During our stay the light ball in our bathroom stopped working and the drain of the bathtub wasn’t working well every time I would go shower after my friend the bathtub wouldn’t have drained. I was very unhappy with the breakfast no eggs no sausages not even cream cheese for my bagel!!!! Disappointing breakfast. At some point we got stuck in the elevator instead of going up it brought us DOWN to the concierge we were stuck in there for a couple of minutes until my friend forced the door. Plus that same day they mopped the floors without putting signs my friend and I almosted slipped that’s dangerous!!! BAD EXPERIENCE OVER ALL!!!! Never again
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William
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Location is great--close to the metro station. Hotel needs a makeover. Buffet is actually only a . continental breakfast. Air-conditioning was broken the entire week.
Ilan Laurent
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Easy to access everywhere
Aaroshi
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Only reception looks nice. Room is so humid, no microwave, electric sockets were not working. Washroom exhaust fan doesn't work. We asked staff to send technician 4 or 5 times but no one came. Breaksfast is also not that good and breakfast lounge is small and only accomodate around 20 peopl.
Sarah
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I stayed here for one night with my 14-year-old daughter. The room was clean, and the beds were comfortable, which made for a good night's sleep. The breakfast was simple but perfectly adequate, and the croissants were especially delicious. What stood out the most was how safe we felt throughout our stay. Most of the other guests were families, which created a welcoming and comfortable atmosphere. Overall, this is a solid, budget-friendly hotel that offers good value for the price. I would stay here again.
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Ameena Bushra
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

There should be parking of less cost, and the breakfast should be improved.
Samantha
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Twenty minute walk to Old Montreal. Grocery store very close. The bed was very comfortable but the rooms were dark and dingy with blinds from the 70ies. Yucky extra blanket in the closet that looked and smelled unwashed invest in some new draping and a pretty blanket. Check in was brutal, almost 40 minutes. Property advertised a laundry facility and did not have, they have parking but it’s an additional 50 a night. I would not recommend this hotel.
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