Lelux Hotel

Parking was okay but not had to pay 34$ extra. Staff was not helpful and doesn’t tell about breakfast. Moreover, when we complained they said that not our problem. Never go back. So arrogant staff.

Room was clean. Could hear the wind blowing through the window glass. Overall it was fine and breakfast is included!

The bathroom needs a little maintenance especially the toilet seat,and the dining area need more necessities and to have the dirty silverware properly stocked not on the floor in a small container. And for the elevator it’s terrible,I have to use the stairs all the times because of fear the elevator dropping suddenly. And the plug in walls need to change as well. Staff good.

Clean, and cozy

Not bad for the price.

No air condition

Well priced and well located. Spotless and quiet. A little dated but overall great value.

You basically get what you pay for. This hotel was cheaper compared to many others around the same area and that does come with its own reasons. We booked rooms here twice last month. First one was a 2 queen bed room which had all the necessary items like microwave, fridge, iron, tv, free wifi, good air conditioning, etc. The second room was a 2 double bed room which was almost half the price but the comfort of those beds were also significantly worse. The heater was older and a bit loud whenever it was working. No microwave, fridge, and the ironing table kept dropping to the floor because of its bad quality. So I would recommend getting the queen bed room and nothing cheaper. There is an extra parking fee of 35$ per night with limited spots so come early... but ofc not earlier than 4pm since they dont check in before that. The breakfast is so limited to a handful of items to pick from, but the staff and services were really good and helpful. The elevator wasn’t working on one of the days we were there but they did get it fixed in a few hours. So, really just an average hotel you can stay in for few days if you dont expect a lot of high quality/luxury and want something for a low budget. 3.5/5 experience.

Great staff, excellent room service and good location.

Pas de refrigirateur dans la chambre, elle était propre mais a franchement besoin d'être repeinturer et rafraichir!

Didn’t use the parking but my room was very clean so thank you

Yes agree

Parking is small, there no toothbrush , no tooth paste or body wash were provided which is disappointed. One of the mattress is broken.

Has strong AC, not so clean inside, location good for downtown

We are a family of five and booked 3 rooms and it was NOT a good experience. It started when we first walked in. The lobby is unclean and there were no staff at the counter. When we went up to the rooms it had a smell and wasn't the cleanest. The next day one of us woke up to bed bugs!! Of course we told the staff but it seemed like no surprise to them. They're probably used to getting this complaint. Honestly it was a disgusting experience and I would never go again. At least they returned the pay for that one night though. My advice, don't book a room here unless you want ned bugs up your a$$.

Room was a bit outdated but clean. Breakfast was nice

Internet was good

Very bad customer service

It was very nice. I love the property and good selection fro a continental bf.

The hotel has a central heating system, and there is no heating control in the rooms. On the first night, the room was extremely hot. We called the front desk, but they told us someone would only be able to check it the next morning. We tried opening the window to cool the room down, but the outside noise was extremely loud. The next night it felt like there was no heating at all, so the temperature was very inconsistent. Another issue was during breakfast: the reception carpet was vacuumed every morning while guests were eating. The noise was very loud—it felt like having breakfast next to an airplane turbine.