レルクス ホテル

Almost good!

Parking fee is expensive.

立地条件は駅も近く、スーパーのIGAも徒歩圏内で便利です。客室は壁紙がはがれていたりしていますが、夜休むだけの目的であれば十分です。 ただ、今回朝食付きプランを予約しましたが、内容はよくありません。初日はソーセージなどがありましたが、２日目からはパンとシリアルだけの朝食でした。高い追加料金を払うくらいなら、外で食べたほうが金額的にも内容的にも満足できるかと思います。

Never stay here! 1. Unreadiness. We checked in at 4pm and our room was not ready. The guy at the front desk asked us to show our IDs to see which room we were supposed to stay in. Then, to my surprise, he started texting the housekeeper asking if the room was ready. A short time later he informed the guest that the room had not yet been cleared. 2. Poor security. Most guests arrived before check-in time and were told to leave their luggage. However, there were no tags to put on their luggage and no keys for the storage room. One gentleman complained that what if it was stolen, but the man at the front desk kept saying that such a thing had never happened before. 3. Lazy staff. One front desk lady was smoking outside until she noticed a long queue of people waiting. 4. Mistake after mistake. When we went to the restaurant for breakfast, we were asked to show tickets. However, we did not receive tickets when we checked in. The next guests were exactly in the same situation. Unfortunately, some of them had to leave, probably because they could not complain in English or French about the mistake of the front desk staff. 5. Not enough staff. I was surprised to find that the person collecting breakfast tickets at the restaurant and housekeeping were the same person. They just want to make money. They must hire more staffs!

The location is good because Berri UQAM station is really close.

The deposit was immediately refunded. Clean and Warm. Very close to the station. Rare use of the shower.

The internet was very spotty. Could not connect most of the time. The common areas were lovely but the rooms are in need of a much needed renovation. A bit rough

friendly, clean, cozy

You might wanna add on Expedia that there is a $250 deposit. Your staff argued with me about it and almost got screwed a place because I was not aware. I got a snarky comment when I said it was nowhere on the website (Expedia) the reply was “yes, it actually is.” I just went through everything again and it in fact does NOT state anywhere in there that there is a deposit or that you need a credit card to do the deposit. rooms need a base board cleaning. I used to work at a resort, cleaning the rooms and this would not be acceptable.

Had a great stay. Staff were friendly and helpful. The hotel and room was clean, and in a super convenient location (short walk to the metro/subway). Yes, the decor and amenities are a bit dated, but its what you would expect from an older hotel.

We took the parking option so we didn't have to worry about the car. Everything is close by so we walked everywhere. Very well located. Loved it. Loved the lobby. Nice hotel. Would come back again.

We stayed in this hotel for two nights and unfortunately it was not a good experience. The room was freezing and we were told there is no way to turn off the air or change the temperature in the room, the TV would not turn on, the garage is very tight, not a good choice if you have a larger vehicle. The bathroom by the restaurant has two stalls, one had no toilet paper and the other one has a broken door. Finally, the breakfast has nothing but carbs, no fruits or anything else, I have a gluten sensitivity and there was nothing that I could eat.

Close to metro line and close by dining options are phenomenal.

Jamás volvería a reservar con expedía ya que no me dieron solución esta vez que tuve un problema no me hospedé ni en la habitación por qué el lobby estaba horrible el baño sin puerta no una mala experiencia en la zona del hotel alado había mucho vagabundo y decidimos mejor irnos

Comfy and safe for what I needed. Facilities outdated, poor lighting in the rooms and bathroom. Staff very friendly. Great access to metro.

Great price, goid location. She's a little tired but the room was clean and spacious.

I recently stayed at this hotel and, unfortunately, had a very mixed experience. On the positive side, the bed was exceptionally comfortable—larger than a standard king—and the pillows were great. That was truly the highlight of the stay. The location was walking distance to the old downtown (sadly in the area are a lot of homeless:() However, there were several issues that made the experience stressful. The first one was quite shocking: upon returning to our room one evening, we discovered that absolutely all of our belongings were gone. Our luggage, clothes, IDs, passports, visas, jewelry, and even items from the minibar, bathroom and drawers had been removed without our consent. We always left the “Do Not Disturb” sign on the door (we don’t like staff entering when our belongings are scattered around), and we had not requested any room change. Yet, the staff later explained they had packed everything in black garbage bags, closed our suitcases, and placed everything in a common luggage storage area, claiming it was because “we had asked to switch rooms”—something we never did. Walking into the room with our regular keycard and finding it completely empty was extremely stressful and unsettling. Because this happened late at night, we decided to stay instead of looking for another hotel. The only compensation offered was one free day of parking, which felt very insufficient given the seriousness of the incident, but we accepted it just to have peace and quiet for the remain

Bien situé, propre, chambre confortable, une belle place !

I had a very disappointing experience at Lexus Hotel in downtown Montreal. The hotel was extremely dirty — in our bathroom we found a lot of hair, and the bathtub was not clean at all. The facilities were very poor, and one day we had no electricity for a full day. The next day, the elevator was out of service, which caused even more inconvenience. Overall, this hotel does not provide the basic standards that a guest should expect. Although the price is lower than many other hotels, it is definitely not worth it. I would not recommend this place to anyone, and honestly, even one star feels too generous for this property.

Parking its really small