Lelux Hotel

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I booked a King room and paid extra for it, but was given a room with a double bed, which was disappointing. On top of that, the mattress was very uncomfortable, making it hard to get a good night’s sleep. The cleanliness of the room was good, which I appreciate, but overall the stay did not meet expectations due to the room and bed issue.

El desayuno es simple y podría mejorar la variedad, la habitación está bien, tamaño regular y limpia, estacionamiento pequeño, ubicación muy céntrica, el personal es súper amable en especial quienes están en recepción.

Wonderful staff

All was amazing but the breakfast should be better

Great staff, Excellent room service and good location.

Everything good

The rooms were old and the worst of everything was the heating, it did not work well at all, it was too cold. It was only December 6 and the temperature was only around -2 Celsius or so, can’t imagine how cold would be with lower temperatures. The only good thing about the place is the location, closed to everything

Ac waz not good. No microwave no assistance for luggage help. Not happy

En débutant le personnel. J’ai attendu 30 minutes pour me faire servir. Les instructions n’étaient pas claires. À l’accueil le personnel n’était ni accueillant ni respectueux. La chambre laisse à désirée. Rien à voir avec les photos. Pas propre. Premier de mes mauvais revieuws

the toilet didn’t flush had to message front desk serveral times to get somebody to come fix it

Parking was expensive

Tudo perfeito

A estadia foi perfeita

Les chambres ont des punaises.

Yes

Excellent hotel

Chambre propre, personnel attentionné.

Checked into our standard king room. There was no hot water and the heat didnt work. After informing the front desk about the issues, the lady told me that she could move us into a standard queen room. I said thats fine as long as I get a refund for the difference in price. She refused and was unable to give any reason other than "i already paid" , which makes no sense at all. She finally said i have a king suite we can move you to. I said fine, i just want heat, i dont care about an upgrade but we moved rooms. The heat in that room barely functioned. I informed the desk again and they "fixed it" and then turned the heat down when we were out of the room. We had to ask for extra blankets because at this point i dont want more ppl in my room when im trying to relax. The hot water barely worked in this room also, until randomly on the 2nd day it was suddenly scalding hot. There was a huge jacuzzi in the corner of the room that dosent work, and we were told the water was disconnected. So if youre looking at the suites and think it includes a jacuzzi, it dosent. They couldn't pay me to stay here again. Worst hotel ive ever stayed at in Montréal. 0/10 i dont recommend

The hotel doesn’t feel very safe coming late…