렐룩스 호텔

(Lelux Hotel)

호텔
6.2
/10
좋음
리뷰 1,608개

투숙객 후기 및 리뷰

Kyle
10.0
/ 10
Had a great stay. Staff were friendly and helpful. The hotel and room was clean, and in a super convenient location (short walk to the metro/subway). Yes, the decor and amenities are a bit dated, but its what you would expect from an older hotel.
번역 보기
Jennie
10.0
/ 10
We took the parking option so we didn't have to worry about the car. Everything is close by so we walked everywhere. Very well located. Loved it. Loved the lobby. Nice hotel. Would come back again.
번역 보기
Cody
10.0
/ 10
Close to metro line and close by dining options are phenomenal.
근처 주요 지역
지도 보기
1600 rue Saint-Hubert, Downtown Montréal, 몬트리올, 퀘벡, 캐나다, H2L 3Z3

주요 시설

자세히 읽기
식당
24시간 프런트 데스크 운영
WiFi
엘리베이터
참고: 호텔은 이전에 Lelux Hotel이라는 이름으로 운영되었습니다. 르플래토몽루아얄을 방문할 때 렐룩스 호텔에 머무르는 것은 좋은 선택입니다. 24시간 프런트 데스크는 체크인부터 체크아웃까지 또는 필요한 도움을 드리기 위해 항상 대기하고 있습니다. 더 필요한 것이 있으면 주저하지 말고 프런트 데스크에 문의하십시오. 고객님의 편의를 위해 항상 최선을 다하고 있습니다.
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렐룩스 호텔 주변

1600 rue Saint-Hubert, Downtown Montréal, 몬트리올, 퀘벡, 캐나다, H2L 3Z3
더 많은 장소 검색
기타 Lelux Hotel
기타 2 Lelux Hotel

렐룩스 호텔 자세히 알아보기

참고: 호텔은 이전에 Lelux Hotel이라는 이름으로 운영되었습니다.

위치


르플래토몽루아얄을 방문할 때 렐룩스 호텔에 머무르는 것은 좋은 선택입니다.

렐룩스 호텔 소개

다양한 시설과 함께 훌륭한 서비스는 렐룩스 호텔에 머무는 동안 불평할 이유가 없을 것입니다.

호텔의 피트니스 센터는 숙박 기간 동안 꼭 방문해야 할 곳입니다.

24시간 프런트 데스크는 체크인부터 체크아웃까지 또는 필요한 도움을 드리기 위해 항상 대기하고 있습니다. 더 필요한 것이 있으면 주저하지 말고 프런트 데스크에 문의하십시오. 고객님의 편의를 위해 항상 최선을 다하고 있습니다.

제공되는 모든 편의 시설을 갖춘 렐룩스 호텔은 머물기에 완벽한 장소입니다.

렐룩스 호텔 편의 시설 및 주요 서비스

기타 Lelux Hotel
기타

호텔 서비스

  • 세탁 서비스
  • 투어
  • 짐 보관
  • 다국어 구사 직원
  • 24시간 리셉션 운영
  • 컨시어지

기본 시설

  • 연회
  • 주차
  • 전자레인지(공용)
  • 로비 벽난로
  • 주차(추가 요금)

공용

  • 기타
  • 금연 구역
  • 엘리베이터

비즈니스 시설

  • 회의실
  • 비즈니스 센터
  • 컴퓨터

부대 시설

  • 정원

음식 및 음료

  • 조식

인터넷

  • 무료 Wifi

주변 시설

  • ATM/뱅킹

스포츠 및 레크리에이션

  • 피트니스 센터

렐룩스 호텔 투숙 정책 및 주의 사항

중요 사항
체크인 시간 외(예: 이른 아침 또는 늦은 저녁) 체크인 계획이 있는 경우 숙소에 직접 문의 가능합니다.
  • 셀프 주차 요금: 1박 기준 CAD 30(자유롭게 출입 가능)
  • 간이 침대 이용 요금: 1박 기준, CAD 40

위 목록에 명시되지 않은 다른 항목이 있을 수 있습니다. 요금 및 보증금은 세전 금액일 수 있으며 변경될 수 있습니다.

체크인 또는 체크아웃 시 숙박 시설에서 다음 요금을 청구할 수 있습니다(요금에는 해당 세금이 포함될 수 있음).

  • 체크인 전에 CAD 250의 파손 보증금이 청구됩니다.

이 숙박 시설에서 제공한 모든 요금 정보가 포함되어 있습니다.

  • 추가 인원에 대한 요금이 부과될 수 있으며, 이는 숙박 시설 정책에 따라 다릅니다.
  • 체크인 시 부대 비용 발생에 대비해 정부에서 발급한 사진이 부착된 신분증과 신용카드, 직불카드 또는 현금으로 보증금이 필요할 수 있습니다.
  • 특별 요청 사항은 체크인 시 이용 상황에 따라 제공 여부가 달라질 수 있으며 추가 요금이 부과될 수 있습니다. 또한, 반드시 보장되지는 않습니다.
  • 부대 비용 발생에 대비해 체크인 시 제시하는 신용카드상의 이름은 객실 예약 시 사용된 대표 예약자의 이름이어야 합니다.
  • 이 숙박 시설에서 사용 가능한 결제 수단은 신용카드, 직불카드입니다. 현금은 받지 않습니다.
  • 이 숙박 시설은 도착 전에 고객의 신용카드를 사전 승인할 수 있습니다.
  • 이 숙박 시설은 안전을 위해 연기 감지기 등을 갖추고 있습니다.

이 숙박 시설은 지정된 시간 외에는 체크인할 수 없습니다. 도착하시면 프런트 데스크 직원이 안내해 드립니다. 예약에 사용된 신용카드를 체크인 시 카드 소유자가 본인의 사진이 부착된 신분증과 함께 제시해 주셔야 합니다. 조율이 필요한 기타 모든 사항은 도착 전에 숙박 시설에 확인해 주시기 바랍니다. 숙박 시설에서 제공한 정보는 자동 번역 도구로 번역되었을 수 있습니다.

Hotel only accepts guests with minimum age of 18

체크인/체크아웃 시간

체크인:
16:00 - 00:00
체크아웃:
이전 11:00
호텔 정책은 아직 제공되지 않습니다.

일반 정보

인기 부대 시설
식당, 24시간 프런트 데스크 운영, WiFi, 엘리베이터
체크인/체크아웃 시간
16:00 - 00:00부터 - 11:00까지
조식 제공 여부
네, 호텔에는 아침 식사를 제공하는 객실이 있습니다.
렐룩스 호텔에서 이용 가능 객실
60
렐룩스 호텔 객실 내 편의 시설
세탁 서비스, 투어, 짐 보관, 다국어 구사 직원, 24시간 리셉션 운영

렐룩스 호텔 에서 자주 묻는 질문

렐룩스 호텔에서 어떤 시설을 이용할 수 있나요?
렐룩스 호텔에는 식당, 24시간 프런트 데스크 운영, WiFi, 엘리베이터 같은 최고의 시설이 있습니다.(일부는 추가 비용이 발생할 수 있습니다)
렐룩스 호텔의 일반적인 체크인 & 체크아웃 시간은 어떻게 되나요?
렐룩스 호텔의 표준 체크인 시간은 16:00 - 00:00부터고, 체크아웃 마감시간은 이전 11:00까지입니다.
렐룩스 호텔 아침 식사를 제공하나요?
예, 렐룩스 호텔은(는) 아침 식사를 제공합니다. 단, 아침이 포함된 객실을 선택해야 하며, 아침이 포함되지 않은 객실을 예약할 경우에는 추가 요금을 지불해야 합니다.
렐룩스 호텔의 별점은 어떻게 되나요?
렐룩스 호텔은(는) 3.0성급 호텔입니다.
렐룩스 호텔에는 몇 개의 객실이 있나요?
렐룩스 호텔에는 총 60개의 객실이 있습니다.
모두 보기

더 많은 렐룩스 호텔 고객 후기

6.2
좋음
리뷰 1,608개
청결

6.6

편안함

6.8

서비스

6.6

정렬 기준
가장 관련성 높은
리뷰 설정
기본

실제 이용 고객 리뷰 Lelux Hotel

페이지당 리뷰 수
20
40
상위 리뷰
Verified traveler
2.0
/10
66주 전에 리뷰함

Hotels.com verified review

췀댜에 밷드벅구 있어요 욕긴 아눠에료 돔황챠
MinGyeong
2.0
/10
77주 전에 리뷰함

Hotels.com verified review

지하철 이용하기에는 좋았지만 곳곳에 노숙자들도 많고 시설도 너무 별로에요. 아이들과 여행하기엔 적합하지 않았습니다.
Jong Chan
icon-출장
출장
8.0
/10
82주 전에 리뷰함

Hotels.com verified review

There is a terminal and metro nearby
Carol
icon-여가 파트너와 함께
여가 파트너와 함께
6.0
/10
13주 전에 리뷰함

Expedia Group verified review

The internet was very spotty. Could not connect most of the time. The common areas were lovely but the rooms are in need of a much needed renovation. A bit rough
lynda
icon-비즈니스 및 여가 가족 휴가
비즈니스 및 여가 가족 휴가
10.0
/10
13주 전에 리뷰함

Expedia Group verified review

friendly, clean, cozy
Ryleigh
icon-여가 가족 휴가
여가 가족 휴가
6.0
/10
13주 전에 리뷰함

Expedia Group verified review

You might wanna add on Expedia that there is a $250 deposit. Your staff argued with me about it and almost got screwed a place because I was not aware. I got a snarky comment when I said it was nowhere on the website (Expedia) the reply was “yes, it actually is.” I just went through everything again and it in fact does NOT state anywhere in there that there is a deposit or that you need a credit card to do the deposit. rooms need a base board cleaning. I used to work at a resort, cleaning the rooms and this would not be acceptable.
자세히 읽기
Kyle
icon-여가
여가
10.0
/10
13주 전에 리뷰함

Expedia Group verified review

Had a great stay. Staff were friendly and helpful. The hotel and room was clean, and in a super convenient location (short walk to the metro/subway). Yes, the decor and amenities are a bit dated, but its what you would expect from an older hotel.
Jennie
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
13주 전에 리뷰함

Expedia Group verified review

We took the parking option so we didn't have to worry about the car. Everything is close by so we walked everywhere. Very well located. Loved it. Loved the lobby. Nice hotel. Would come back again.
halina
icon-여가 파트너와 함께
여가 파트너와 함께
4.0
/10
13주 전에 리뷰함

Expedia Group verified review

We stayed in this hotel for two nights and unfortunately it was not a good experience. The room was freezing and we were told there is no way to turn off the air or change the temperature in the room, the TV would not turn on, the garage is very tight, not a good choice if you have a larger vehicle. The bathroom by the restaurant has two stalls, one had no toilet paper and the other one has a broken door. Finally, the breakfast has nothing but carbs, no fruits or anything else, I have a gluten sensitivity and there was nothing that I could eat.
자세히 읽기
Cody
icon-여가
여가
10.0
/10
13주 전에 리뷰함

Expedia Group verified review

Close to metro line and close by dining options are phenomenal.
Erick giovani
2.0
/10
13주 전에 리뷰함

Expedia Group verified review

Jamás volvería a reservar con expedía ya que no me dieron solución esta vez que tuve un problema no me hospedé ni en la habitación por qué el lobby estaba horrible el baño sin puerta no una mala experiencia en la zona del hotel alado había mucho vagabundo y decidimos mejor irnos
Jessica
8.0
/10
13주 전에 리뷰함

Expedia Group verified review

Comfy and safe for what I needed. Facilities outdated, poor lighting in the rooms and bathroom. Staff very friendly. Great access to metro.
Vic
10.0
/10
13주 전에 리뷰함

Hotels.com verified review

Great price, goid location. She's a little tired but the room was clean and spacious.
Mariana
4.0
/10
14주 전에 리뷰함

Hotels.com verified review

I recently stayed at this hotel and, unfortunately, had a very mixed experience. On the positive side, the bed was exceptionally comfortable—larger than a standard king—and the pillows were great. That was truly the highlight of the stay. The location was walking distance to the old downtown (sadly in the area are a lot of homeless:() However, there were several issues that made the experience stressful. The first one was quite shocking: upon returning to our room one evening, we discovered that absolutely all of our belongings were gone. Our luggage, clothes, IDs, passports, visas, jewelry, and even items from the minibar, bathroom and drawers had been removed without our consent. We always left the “Do Not Disturb” sign on the door (we don’t like staff entering when our belongings are scattered around), and we had not requested any room change. Yet, the staff later explained they had packed everything in black garbage bags, closed our suitcases, and placed everything in a common luggage storage area, claiming it was because “we had asked to switch rooms”—something we never did. Walking into the room with our regular keycard and finding it completely empty was extremely stressful and unsettling. Because this happened late at night, we decided to stay instead of looking for another hotel. The only compensation offered was one free day of parking, which felt very insufficient given the seriousness of the incident, but we accepted it just to have peace and quiet for the remain
자세히 읽기
Melanie
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
14주 전에 리뷰함

Expedia Group verified review

Bien situé, propre, chambre confortable, une belle place !
Behrad
2.0
/10
14주 전에 리뷰함

Expedia Group verified review

I had a very disappointing experience at Lexus Hotel in downtown Montreal. The hotel was extremely dirty — in our bathroom we found a lot of hair, and the bathtub was not clean at all. The facilities were very poor, and one day we had no electricity for a full day. The next day, the elevator was out of service, which caused even more inconvenience. Overall, this hotel does not provide the basic standards that a guest should expect. Although the price is lower than many other hotels, it is definitely not worth it. I would not recommend this place to anyone, and honestly, even one star feels too generous for this property.
자세히 읽기
Jorge
icon-여가 파트너와 함께
여가 파트너와 함께
8.0
/10
14주 전에 리뷰함

Expedia Group verified review

Parking its really small
Nikita
icon-출장
출장
2.0
/10
14주 전에 리뷰함

Hotels.com verified review

If you're looking for the worst hotel in Montreal, look no further. My room had broken windows, patched with duct tape, and despite the large holes, outside air continued to leak in. What kind of hotel doesn't repair windows and instead tries to fix them with duct tape? The room smelled of cigarettes, I had bedbug bites all over my left leg (after checking and talking to other travelers, the hotel is infested with bedbugs, they say they're doing what's necessary to kill them, but that's not true), the microwave didn't work, the furniture was broken, etc., etc., etc., and the best part is, they didn't refund the deposit, without giving any explanation, and decided to stop responding.
자세히 읽기
Yves
6.0
/10
14주 전에 리뷰함

Hotels.com verified review

Situation géographique, excellente ( proximité des transports en commun et notamment de la station centrale de la ville , Berri Uqam) Pas de Ménage fait pendant les 4 jours où j’y étais ; il paraît que la règle c’est Pas De ménage et intervention si demande à l’accueil. Aucune fenêtre ne s’ouvre dans l’hôtel : ce qui signifie fonctionnement de la clim’ en permanence ; et la commande est centralisée pour tout l’hôtel, donc impossible de l’arrêter. Alors le Blabla sur l’éco- responsabilité s’avère un gadget m’amuse. Les chambres sont grandes, spacieuses, y compris la salle de bain, mais la douche est fixe à 2 m du sol, on ne peut pas l’orienter : ce n’est pas très confortable pour se rincer le bas du corps. ( chambre 522 du 15 au 19 sept 25 )
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Jatin
icon-여가 친구와 함께
여가 친구와 함께
2.0
/10
14주 전에 리뷰함

Expedia Group verified review

Worst experience ever. We stayed here two nights. On the first night, air conditionsr was not working. We informed the staff that we are going out and AC is not working. She siad she will send someone to fix it while you guys are gone. We came back around midnight and asked fromt desk that was our AC fixed and he stated someone went to the room but noone was inside so maintenance couldn’t go in but staff earlier didn’t informed us that we have to be the room. He said maintenance is not here after 11 so he can give us refund and we can find another hotel. It was already modnight abd no hotel was available. He came to our room and saw that it was too hot and humid in there. He said he cannot do anything but open the window. We told him that we will talk to the manager in the morning. In the morning after not sleeping due to being hot in room. We went down around 10 in morning and asked for manager and staff said he is in the meeting and not sure how long will it be. We waited for 20 minutes but we had plans in the morning so I requested to switch our room as of now and requested to call manager later. She refused to give manager’s number which is fair. So , I left her my number and and requested her to let manager know to call us when he comes out of meeting. I have not received any call till now and its been two days . Stay on the second night was good as they switched our rooms.
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페이지당 리뷰 수
20
40

충분히 살펴보셨나요?

호텔 예약
기타 4 Lelux Hotel

주의 사항 안내

안내된 사진은 호텔로부터 제공된 사진으로 실제 모습은 다를 수 있습니다. 트래블로카는 사진과 실제 현장의 차이점에 대해 책임지지 않습니다.

트래블로카 | 사업자등록번호: 291-86-03397 | 대표자명: 안정우 | 영업소 소재지 주소: 서울 강남구 테헤란로 431, 5층 008호 | 한국 콜센터 (오전 8시 - 오후 10시): +82 70 5234 2354 | 이메일: cs@traveloka.com |통신판매업신고번호: 제 2025-서울강남-2676호
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6.2
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6.6

편안함

6.8

서비스

6.6

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실제 이용 고객 리뷰 Lelux Hotel

페이지당 리뷰 수
20
40
상위 리뷰
Verified traveler
2.0
/10
66주 전에 리뷰함

Hotels.com verified review

췀댜에 밷드벅구 있어요 욕긴 아눠에료 돔황챠
MinGyeong
2.0
/10
77주 전에 리뷰함

Hotels.com verified review

지하철 이용하기에는 좋았지만 곳곳에 노숙자들도 많고 시설도 너무 별로에요. 아이들과 여행하기엔 적합하지 않았습니다.
Jong Chan
icon-출장
출장
8.0
/10
82주 전에 리뷰함

Hotels.com verified review

There is a terminal and metro nearby
Carol
icon-여가 파트너와 함께
여가 파트너와 함께
6.0
/10
13주 전에 리뷰함

Expedia Group verified review

The internet was very spotty. Could not connect most of the time. The common areas were lovely but the rooms are in need of a much needed renovation. A bit rough
lynda
icon-비즈니스 및 여가 가족 휴가
비즈니스 및 여가 가족 휴가
10.0
/10
13주 전에 리뷰함

Expedia Group verified review

friendly, clean, cozy
Ryleigh
icon-여가 가족 휴가
여가 가족 휴가
6.0
/10
13주 전에 리뷰함

Expedia Group verified review

You might wanna add on Expedia that there is a $250 deposit. Your staff argued with me about it and almost got screwed a place because I was not aware. I got a snarky comment when I said it was nowhere on the website (Expedia) the reply was “yes, it actually is.” I just went through everything again and it in fact does NOT state anywhere in there that there is a deposit or that you need a credit card to do the deposit. rooms need a base board cleaning. I used to work at a resort, cleaning the rooms and this would not be acceptable.
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Kyle
icon-여가
여가
10.0
/10
13주 전에 리뷰함

Expedia Group verified review

Had a great stay. Staff were friendly and helpful. The hotel and room was clean, and in a super convenient location (short walk to the metro/subway). Yes, the decor and amenities are a bit dated, but its what you would expect from an older hotel.
Jennie
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
13주 전에 리뷰함

Expedia Group verified review

We took the parking option so we didn't have to worry about the car. Everything is close by so we walked everywhere. Very well located. Loved it. Loved the lobby. Nice hotel. Would come back again.
halina
icon-여가 파트너와 함께
여가 파트너와 함께
4.0
/10
13주 전에 리뷰함

Expedia Group verified review

We stayed in this hotel for two nights and unfortunately it was not a good experience. The room was freezing and we were told there is no way to turn off the air or change the temperature in the room, the TV would not turn on, the garage is very tight, not a good choice if you have a larger vehicle. The bathroom by the restaurant has two stalls, one had no toilet paper and the other one has a broken door. Finally, the breakfast has nothing but carbs, no fruits or anything else, I have a gluten sensitivity and there was nothing that I could eat.
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Cody
icon-여가
여가
10.0
/10
13주 전에 리뷰함

Expedia Group verified review

Close to metro line and close by dining options are phenomenal.
Erick giovani
2.0
/10
13주 전에 리뷰함

Expedia Group verified review

Jamás volvería a reservar con expedía ya que no me dieron solución esta vez que tuve un problema no me hospedé ni en la habitación por qué el lobby estaba horrible el baño sin puerta no una mala experiencia en la zona del hotel alado había mucho vagabundo y decidimos mejor irnos
Jessica
8.0
/10
13주 전에 리뷰함

Expedia Group verified review

Comfy and safe for what I needed. Facilities outdated, poor lighting in the rooms and bathroom. Staff very friendly. Great access to metro.
Vic
10.0
/10
13주 전에 리뷰함

Hotels.com verified review

Great price, goid location. She's a little tired but the room was clean and spacious.
Mariana
4.0
/10
14주 전에 리뷰함

Hotels.com verified review

I recently stayed at this hotel and, unfortunately, had a very mixed experience. On the positive side, the bed was exceptionally comfortable—larger than a standard king—and the pillows were great. That was truly the highlight of the stay. The location was walking distance to the old downtown (sadly in the area are a lot of homeless:() However, there were several issues that made the experience stressful. The first one was quite shocking: upon returning to our room one evening, we discovered that absolutely all of our belongings were gone. Our luggage, clothes, IDs, passports, visas, jewelry, and even items from the minibar, bathroom and drawers had been removed without our consent. We always left the “Do Not Disturb” sign on the door (we don’t like staff entering when our belongings are scattered around), and we had not requested any room change. Yet, the staff later explained they had packed everything in black garbage bags, closed our suitcases, and placed everything in a common luggage storage area, claiming it was because “we had asked to switch rooms”—something we never did. Walking into the room with our regular keycard and finding it completely empty was extremely stressful and unsettling. Because this happened late at night, we decided to stay instead of looking for another hotel. The only compensation offered was one free day of parking, which felt very insufficient given the seriousness of the incident, but we accepted it just to have peace and quiet for the remain
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Melanie
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
14주 전에 리뷰함

Expedia Group verified review

Bien situé, propre, chambre confortable, une belle place !
Behrad
2.0
/10
14주 전에 리뷰함

Expedia Group verified review

I had a very disappointing experience at Lexus Hotel in downtown Montreal. The hotel was extremely dirty — in our bathroom we found a lot of hair, and the bathtub was not clean at all. The facilities were very poor, and one day we had no electricity for a full day. The next day, the elevator was out of service, which caused even more inconvenience. Overall, this hotel does not provide the basic standards that a guest should expect. Although the price is lower than many other hotels, it is definitely not worth it. I would not recommend this place to anyone, and honestly, even one star feels too generous for this property.
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Jorge
icon-여가 파트너와 함께
여가 파트너와 함께
8.0
/10
14주 전에 리뷰함

Expedia Group verified review

Parking its really small
Nikita
icon-출장
출장
2.0
/10
14주 전에 리뷰함

Hotels.com verified review

If you're looking for the worst hotel in Montreal, look no further. My room had broken windows, patched with duct tape, and despite the large holes, outside air continued to leak in. What kind of hotel doesn't repair windows and instead tries to fix them with duct tape? The room smelled of cigarettes, I had bedbug bites all over my left leg (after checking and talking to other travelers, the hotel is infested with bedbugs, they say they're doing what's necessary to kill them, but that's not true), the microwave didn't work, the furniture was broken, etc., etc., etc., and the best part is, they didn't refund the deposit, without giving any explanation, and decided to stop responding.
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Yves
6.0
/10
14주 전에 리뷰함

Hotels.com verified review

Situation géographique, excellente ( proximité des transports en commun et notamment de la station centrale de la ville , Berri Uqam) Pas de Ménage fait pendant les 4 jours où j’y étais ; il paraît que la règle c’est Pas De ménage et intervention si demande à l’accueil. Aucune fenêtre ne s’ouvre dans l’hôtel : ce qui signifie fonctionnement de la clim’ en permanence ; et la commande est centralisée pour tout l’hôtel, donc impossible de l’arrêter. Alors le Blabla sur l’éco- responsabilité s’avère un gadget m’amuse. Les chambres sont grandes, spacieuses, y compris la salle de bain, mais la douche est fixe à 2 m du sol, on ne peut pas l’orienter : ce n’est pas très confortable pour se rincer le bas du corps. ( chambre 522 du 15 au 19 sept 25 )
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Jatin
icon-여가 친구와 함께
여가 친구와 함께
2.0
/10
14주 전에 리뷰함

Expedia Group verified review

Worst experience ever. We stayed here two nights. On the first night, air conditionsr was not working. We informed the staff that we are going out and AC is not working. She siad she will send someone to fix it while you guys are gone. We came back around midnight and asked fromt desk that was our AC fixed and he stated someone went to the room but noone was inside so maintenance couldn’t go in but staff earlier didn’t informed us that we have to be the room. He said maintenance is not here after 11 so he can give us refund and we can find another hotel. It was already modnight abd no hotel was available. He came to our room and saw that it was too hot and humid in there. He said he cannot do anything but open the window. We told him that we will talk to the manager in the morning. In the morning after not sleeping due to being hot in room. We went down around 10 in morning and asked for manager and staff said he is in the meeting and not sure how long will it be. We waited for 20 minutes but we had plans in the morning so I requested to switch our room as of now and requested to call manager later. She refused to give manager’s number which is fair. So , I left her my number and and requested her to let manager know to call us when he comes out of meeting. I have not received any call till now and its been two days . Stay on the second night was good as they switched our rooms.
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페이지당 리뷰 수
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40