9.6
Exceptional
From 513 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.8

Traveller Reviews Hotel SANSEbay

Number of reviews per page
20
40
Top reviews
Shelton
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

My second stay in this perfectly located boutique hotel on the edge of the old town near the harbour. The staff were extremely friendly and helpful with lots of tips and a welcome drink! Though I did not have a harbour view, the room had a good shower and comfortable bed - all you really need when there is lots to do outside. I would look to stay there again if back in town.
Read More
Christine Leslie
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is a perfect hotel in San Sebastián. Fabulous location in the old town with an excellent view of harbour. You can walk everywhere. Lots of pinchos and restaurants in the neighborhood. Lots of local shops too. Next to beach. Linens are great and staff friendly and helpful. We will definitely stay here again. That is, on our next visit to San Sebastián.
Read More
Joy
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was very clean and well-appointed with a beautiful view of the sea. Nice bathroom as well. Excellent location at the end of the Concha, and right at the start of Old Town. We booked very last minute, so didn't receive the driving directions video - if you are driving, you do have to drive on the pedestrian roads, so reach out the hotel ahead of time for directions if you don't have them before you head over. There is (paid) parking at the hotel.
Read More
Helmys
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location, staff and the rooms are clean. Andy at the Front desk was very helpful. Gave us great recommendations of the area. We will love to comeback again. Only downside is that our room didn't have drawers to set our clothes. Beside that, everything was wonderful.
Christina
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Loved the facility and location but bar downstairs was loud into the night and early morning. Hotel did provide ear plugs.
Jamal
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice hotel, close to restaurants, great ocean view
Keiji
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Clean and comfortable room
Stephanie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

What a wonderful stay! This is the perfect hotel in the perfect location to explore San Sebastián. It is in the heart of old town looking over the water. Minutes to delicious food and a short walk from the centre of town. The staff are fabulous, the rooms are clean and comfortable. Couldn’t ask for a better stay!
Estelle
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Wonderful stay!! Helpful staff. Great location - right in the heart of old town but away from the busy streets, very close to the beach and Urgull One of the best apartment hotels we've stayed at. Apartment is well-equipped, clean, spacious, with very nice view.
Elizabeth
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Perfect location, beautiful rooms and great value.
Helen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The hotel is in a great location - right near the old town and beach. The staff were very friendly, room was clean and modern.
Zachary
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Super helpful and nice team. Room was small but cozy. The hotel is tucked in the back left corner of old town, right under the steps that go up to the castle. Glad we chose this location. Front Desk helped us find great restaurants
Nick
icon-with Partner
with Partner
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Location and staff
Amy
icon-with Partner
with Partner
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

It’s the perfect location for exploring San Sebastián. The bed was really comfy. It was a no frills room which we were fine with but being on the ground floor it was dark and noisy in the night. We would stay again though and enjoyed our stay.
Ronald
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff were friendly and efficient. Pre booked parking was easy. The area was great for walking to pintxo bars, restaurants and the beach area.
AUDREY
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Everything about this hotel was fabulous!
Luciano
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Everything was perfect, from costumer service to the hotel location
Pedro
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Staff was great. Very helpful and kind.
Danilo
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Awesome! Make sure you reserve the parking spot w hotel prior to arrival.
Robert
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The property and staff were magnificent. The location is also excellent. The only negative is getting to the hotel in car. It’s very difficult. A video is provided but hard to follow. A map would be easier to navigate. But besides that it’s a great property.
Number of reviews per page
20
40