We had a great stay. You literally could not find a better central location. The room was clean, well appointed and comfortable. The staff were friendly and helpful. We loved the pool and jacuzzi. Would definitely visit again.

Great location and lovely building.

Brilliant stay as always. Top class food, accommodation and brilliant staff

Outstanding visit to this friendly and welcoming hotel in the city centre of Carlisle. Food is fab, rooms sre hugely comfortable and immaculate, the swimming pool is a real hidden gem, but the star of the show is the great team of staff. Special mention to Maggie and Sue who always make my wee dog and me most welcome on our visits.

We’re already planning to return; very impressed with this gorgeous hotel. Beautiful room, amazing power shower. Even oat milk sachets in room. Catered for one of our party who is vegan. Very clean. Was a touch chilly in our room but nothing too troublesome, it was a very cold day. Breakfast was great, lots of veggie and vegan options. Well done.

Staff were every good but the hotel is very tired. Dirty bed throws, wall paper tired and peeling of walls.

Clean room, helpful staff, good breakfast.

Easy check in and out. Helpful desk staff. Great location near shops and restaurants.

Excellent facilities and staff

Everything and everyone

Beautiful hotel in the heart of Carlisle. Staff was so pleasant & accommodating.

Clean room, staff very friendly and the building has real character.

Mattress had its day

Tiny bathroom with peeling paint on bath ,entrance to hotel looks fab ,our room was dingy ,over bed light one wasn’t working and it wasn’t the bulb .the lift is tiny and need a paint job .pool and jacuzzi was fine ,staff pleasant .but sadly won’t book this hotel again

Have stayed at the Crown and Mitre before, the standards very high, really enjoyed my stay.

Helpful and friendly staff. Room was excellent. Breakfast was great and plentiful. 5 minute walk from the train station. Ideal for anyone spending time in Carlisle

Always a pleasure

Lovely room in Annex part of the hotel . Reception staff very friendly ,welcoming and helpful

Spotless room Right in centre of town

Bad vibes, dated room decor didn't match pictures, kitchen smell everywhere. Stayed for an hour and left.