Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced regarding the ice bucket service, which did not meet your expectations. We greatly appreciate your suggestions regarding the use of bowls instead of ice buckets, the ice cubes being too large and inconvenient to handle, and the lack of ice tongs and the use of spoons instead. We have forwarded this matter to our Food and Beverage team for immediate evaluation and improvement of the ice bucket service to ensure our standards of cleanliness, comfort, and service quality. Thank you for your valuable feedback. We hope to provide you with a better experience on your next stay. Sincerely, Adolf Gustaf, General Manager

Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you for taking the time to share your experience with us. We apologize for the inconvenience you experienced during check-in. We understand that having to wait approximately two hours without receiving any confirmation is a very frustrating experience. Regarding the issue, we sincerely apologize for the synchronization problem with the booking system which affected your booking process. Although the issue was related to the booking system, we recognize that we still have a responsibility to provide better information and assistance throughout the process. Your feedback is very important to us and has been forwarded to the relevant team for evaluation so that our guest care process can be faster, communication better, and solutions can be implemented in the future. Once again, we apologize for this unpleasant experience and hope to have the opportunity to welcome you again with improved service. Sincerely, Adolf Gustaf, General Manager

Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you so much for your positive review of Merlynn Park Hotel Jakarta. We are delighted that you were impressed with our service, delicious food, and the friendliness of all our staff. Your review is invaluable and motivates us to continue providing the best service to all our guests. We appreciate your trust and sincerely hope to welcome you back to Merlynn Park Hotel Jakarta again for another memorable or perhaps even better stay. Sincerely, Adolf Gustaf, General Manager

Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you very much for taking the time to share your positive review about your stay at Merlynn Park Hotel Jakarta. We are delighted to hear that you were comfortable with our spacious rooms and that they met your expectations. Your satisfaction and comfort are our joy and drive our entire team to strive to provide the best service and experience for all our guests. We hope to welcome you back to Merlynn Park Hotel Jakarta again and provide you with another memorable stay on your next visit. Sincerely, Adolf Gustaf, General Manager

Dear Mr./Ms. Ayu A., Greetings from Merlynn Park Hotel. Thank you so much for taking the time to write such a positive review. We are delighted to hear that you enjoyed the food, the hospitality, and the service from our team. Your satisfaction is our joy and motivates us to continue providing the best service and memorable stays for all our guests. We hope to welcome you back to Merlynn Park Hotel Jakarta and provide you with another memorable experience on your next visit. Sincerely, Adolf Gustaf, General Manager

Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you very much for taking the time to write a positive review about your stay at Merlynn Park Hotel Jakarta. We are delighted to hear that you were comfortable and satisfied with the cleanliness of our rooms. Your comfort and satisfaction are our top priority and drive our entire team to strive to maintain and improve the quality of our service. We hope to welcome you back to Merlynn Park Hotel Jakarta and provide you with another memorable stay on your next visit. Sincerely, Adolf Gustaf, General Manager

Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you so much for taking the time to share your detailed experience and review of your stay at Merlynn Park Hotel Jakarta. We are delighted to hear that you were satisfied with your room, the view you requested, the cleanliness, and the comfortable and pleasant atmosphere of the hotel. We are also pleased to hear that the children's facilities and play areas available on multiple floors provided a memorable experience for you and your family. We are committed to continuously providing comfortable and family-friendly facilities for our guests. We also greatly appreciate your feedback regarding the taste of our food. We apologize if the quality of the food you dined did not meet your expectations. We will forward your feedback to our Food and Beverage team for evaluation and improvement so that we can further enhance the quality of our food. Thank you again for your valuable compliments and suggestions. We look forward to welcoming you and your family back to Merlynn Park Hotel Jakarta and providing you with an even more memorable stay. Sincerely, Adolf Gustaf, General Manager

Dear Mrs. Triyanita, Sincerely yours, Merlynn Park Hotel. Thank you so much for taking the time to share your experience at Merlynn Park Hotel Jakarta. We are delighted to hear that you found our early check-in service beneficial, which provided you and your husband with a comfortable experience prior to your meeting. We are also pleased to hear that you appreciated our hotel's excellent location in the heart of the city, offering easy access to various locations in Jakarta. Your satisfaction and comfort are our pleasure. We hope to welcome you back to Merlynn Park Hotel Jakarta and provide you with another memorable stay on your next visit. Sincerely, Adolf Gustaf, General Manager

Dear Franscoela C, Warmest greeting from Merlynn Park Hotel Thank you very much for taking the time to share your wonderful feedback regarding your recent stay with us. We are delighted to hear that you enjoyed the lovely views from our 7th-floor swimming pool, as well as our breakfast and service. Your kind appreciation means a great deal to our entire team and serves as wonderful encouragement for us to continue providing excellent service and memorable experiences to all our valued guests. We sincerely look forward to welcoming you back to Merlynn Park Hotel Jakarta and providing you with another pleasant and enjoyable stay. Best Regards, Adolf Gustaf General Manager

Dear Valued Guest, Merlynn Park Hotel would like to express our deepest gratitude for your positive review. We are delighted to hear that you had a very enjoyable stay at Merlynn Park Hotel Jakarta, from the spacious, clean, and comfortable rooms to the friendly welcome and excellent service from all our staff. We are also pleased to hear that you enjoyed our varied breakfast options and the spacious and comfortable atmosphere of our restaurant. We are honored to have been a part of your exciting and memorable moments while enjoying the 2026 FIFA World Cup with us. Thank you for your recommendation and trust. We look forward to welcoming you back to Merlynn Park Hotel Jakarta for an even more enjoyable and memorable experience on your next visit. Sincerely, Adolf Gustaf, General Manager

Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you very much for your positive review. We are delighted to hear that you enjoyed your stay at Merlynn Park Hotel Jakarta and that you appreciated the facilities and amenities we provided. We appreciate your trust and look forward to welcoming you back for an even more memorable stay in the future. Sincerely, Adolf Gustaf, General Manager

Dear Mr. Linco D.A., From Merlynn Park Hotel, Thank you for taking the time to provide a review and feedback. We apologize if the taste of the food we served did not meet your expectations. This feedback is very valuable to us and we will pass it on to the relevant team for evaluation and improvement in the future. Furthermore, we are pleased to hear that overall you were satisfied with the facilities and other aspects of your stay at Merlynn Park Hotel Jakarta. We hope to welcome you back again and provide you with an even better experience, including improved food quality and taste, on your next stay. Sincerely, Adolf Gustaf, General Manager

Dear Mr. Septiani N., Greetings from Merlynn Park Hotel. Thank you very much for taking the time to share your review and experience staying at Merlynn Park Hotel Jakarta. We are delighted to hear that you were comfortable with the spacious and clean room, enjoyed the beautiful views from your room, and were satisfied with the breakfast we provided. We are also pleased to hear that the friendliness and assistance of our team made your stay memorable. Furthermore, we apologize for any inconvenience you experienced regarding the sometimes long wait times for the elevator. As it is a high-rise hotel, we understand that elevator waiting times may increase, especially during peak hours. However, your feedback is very important to us, and we will use it as a basis for further evaluation to improve our comfort and services. Thank you again for your valuable review and feedback. We hope to welcome you back to Merlynn Park Hotel Jakarta and provide you with an even better and more memorable stay on your next visit. Sincerely, Adolf Gustaf, General Manager

Dear Ms. Evie W., Greetings from Merlynn Park Hotel. Thank you so much for taking the time to share your special experience during your stay at Merlynn Park Hotel. We are delighted to hear that you enjoyed celebrating your birthday with us and appreciated the simple cake and decorations we provided as a token of our gratitude. We are also pleased to hear that you enjoyed the view of the National Monument from your room, the varied breakfast options we offered, and the friendly service from our team throughout your stay. We are honored to have been a part of your special moments. We appreciate your hope to return and stay with us again on your next visit to Jakarta. We look forward to welcoming you again and providing you with an even more memorable and enjoyable stay. Sincerely, Adolf Gustaf, General Manager

Dear Valued Guest, Merlynn Park Hotel would like to express our deepest gratitude for your positive review and appreciation of Merlynn Park Hotel. We are delighted that you have rated our hotel as the best choice in the heart of Bangkok. We appreciate your trust and support. We hope to continue providing you with the best service and a comfortable and memorable stay. We look forward to welcoming you back to Merlynn Park Hotel in the future. Sincerely, Adolf Gustaf, General Manager

Dear Valued Guest, Greetings from Merlynn Park Hotel. Thank you very much for taking the time to share your experience staying at Merlynn Park Hotel. We are delighted to hear that you were pleased with the friendliness of our staff and felt safe and comfortable during your stay. Your compliments and suggestions mean a great deal to us and encourage our entire team to continue striving to provide the best service and ensure the comfort and safety of all our guests. We hope to welcome you back to Merlynn Park Hotel again for another memorable stay. Sincerely, Adolf Gustaf, General Manager

Dear Valued Guest, Merlynn Park Hotel extends a warm welcome to you. We sincerely thank you for taking the time to write a positive review about your stay at Merlynn Park Hotel. We are delighted to hear that you were satisfied with our service and enjoyed the comfort of your room and bathroom amenities. We are also pleased to hear that you enjoyed our swimming pool facilities. Your satisfaction and comfort are the joy of all our staff and motivate us to continue providing the best possible service to all our guests. We hope to welcome you back to Merlynn Park Hotel again for an even more memorable stay next time. Sincerely, Adolf Gustaf, General Manager

Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you for taking the time to share your experience during your stay at Merlynn Park Hotel. We are delighted to hear that you had an overall positive experience during your stay. We especially appreciate your feedback regarding the taste of the food. This feedback is very important to us and we will pass it on to our Food and Beverage team for evaluation and future improvements. We are committed to continuously improving the quality and taste of the food we serve to provide an even more satisfying dining experience for all our guests. Thank you for your trust and feedback. We look forward to welcoming you back to Merlynn Park Hotel again and providing you with an even better experience on your next visit. Sincerely, Adolf Gustaf, General Manager

Dear Mr. Jacop P. R, Greetings from Merlynn Park Hotel. Thank you very much for taking the time to share your experience at Merlynn Park Hotel. We are delighted to hear that you felt comfortable during your stay and enjoyed the beautiful night view from your room. We greatly appreciate your positive comments regarding the cleanliness of the swimming pool, the spacious parking area, and your enjoyment of the breakfast. Your satisfaction is a joy for our entire team and motivates us to continue striving to provide the best service and experience for all our guests. We hope to welcome you back to Merlynn Park Hotel again for your next pleasant stay. See you soon! Sincerely, Adolf Gustav, General Manager

Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you for taking the time to share your experience staying at Merlynn Park Hotel Jakarta. We are delighted to hear that you enjoyed the quality of our rooms and the food we served. Your compliments motivate our entire team to strive for the best service and maintain the quality of our facilities and cuisine for all our guests. We hope to welcome you back to Merlynn Park Hotel Jakarta again for an even more memorable stay. Sincerely, Adolf Gustaf, General Manager