8.6
Very Good
From 17,357 reviews
Provided by travellers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.4

Location

8.7

Service and Facilites

8.6

People often mention about Merlynn Park Hotel
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Staff Friendliness (202)
Variety (199)
Room Space (193)
Bedroom (182)
Taste (175)
Bathroom (171)
Ambiance (162)
Hotel Area (161)
Family Friendly (160)
Distance to City Center (154)
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Traveller Reviews Merlynn Park Hotel

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40
Customer reviews
Y***i
icon-Transit
Transit
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9.7
/10
Reviewed 2 day(s) ago
Friendly staff. Easy check-in - check-out process.
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Accommodation's Reply
13 Jul 2025
Dear Our Valued Guest, Thank you for your feedback. We are delighted to hear that you found our staff friendly and appreciated our smooth check‑in and check‑out process. Your kind words mean a great deal to us, as we always strive to deliver warm hospitality and seamless service. Thank you for choosing Merlynn Park Hotel, and we look forward to welcoming you back soon. Best regards, Adolf Gustaf General Manager
K***a
icon-Staycation
Staycation
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10.0
/10
Reviewed 2 day(s) ago
Perfect for families. Large swimming pool, even better if it could be heated.
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Accommodation's Reply
13 Jul 2025
Dear Guest, Thank you very much for your complimentary review! We are delighted to learn that our hotel is family-friendly and that our swimming pool is a highlight of your stay. We appreciate your constructive feedback regarding the heated pool. We are currently considering improvements to this facility to provide greater comfort for all our family guests. Thank you for choosing us as your preferred accommodation, and we look forward to welcoming you back for another exceptional experience in the future. Best regards, Adolf Gustaf, General Manager
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Tofik P.
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Staycation
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10.0
/10
Reviewed 2 day(s) ago
One of my favorite hotels for staycations with my family. It's comfortable, spacious, clean, with a spacious bathroom, a comfortable swimming pool, and the food is delicious.
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Accommodation's Reply
13 Jul 2025
Dear Mr. Tofik P, Thank you very much for your loyalty in choosing our hotel as your family staycation choice. We are very pleased to know that you felt comfortable during your stay, from the spacious and clean room, spacious bathroom, to the comfortable swimming pool. We also greatly appreciate the compliments on the quality of our food, which of course always strives to meet family tastes. Testimonials like this are very motivating for our entire team. We will continue to maintain the standards of comfort and cleanliness, as well as maintain the deliciousness of our culinary delights to always meet guest expectations. Thank you for choosing us as your accommodation destination, and we look forward to welcoming you back for an equally special experience in the future. Best regards, Adolf Gustaf, General Manager
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Helen T.
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9.7
/10
Reviewed 3 day(s) ago
Ok all the services.. Perfect
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Accommodation's Reply
13 Jul 2025
Dear Helen T, Thank you very much for your positive feedback. We are delighted to hear that all our services were flawless and met your expectations during your stay. Feedback and appreciation like this means a lot to our team, as it motivates us to continue providing friendly, professional, and high-quality service. Thank you for choosing us as your accommodation, and we look forward to welcoming you back for another exceptional experience in the future. Best regards, Adolf Gustaf, General Manager
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Achmad T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 day(s) ago
5 star hotel with wow facilities and spacious rooms, hot water bathtub, refrigerator, everything works well. Free parking for those who stay
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M***d
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10.0
/10
Reviewed 4 day(s) ago
Large, five-star rooms at four-star prices.
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Accommodation's Reply
13 Jul 2025
Dear Guest, Thank you for your positive review and trust in our hotel. We are delighted that you found our rooms to be very spacious and comfortable, and that you experienced a "five-star" experience at a price comparable to a four-star hotel. We always strive to provide better value in terms of facilities, comfort, and service so that our guests can experience a premium experience without having to pay a premium price. Feedback like this really encourages the entire team to continuously improve the quality of our service. Thank you for choosing us as your accommodation, and we look forward to welcoming you back for an equally special experience in the future. Best regards, Adolf Gustaf, General Manager
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S***i
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10.0
/10
Reviewed 4 day(s) ago
It was great to stay here close to the city center.
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Accommodation's Reply
13 Jul 2025
Dear Guest, Thank you very much for your positive review. We are delighted to learn that you enjoyed the comfort of our spacious rooms and our convenient location close to the city center. Feedback and appreciation like this means a lot to us. Our entire team will continue to strive to maintain the quality of service and facilities that have created such a special impression. Thank you for choosing us as your accommodation, and we look forward to welcoming you back for an equally special experience in the future. Best regards, Adolf Gustaf, General Manager
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S***i
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10.0
/10
Reviewed 4 day(s) ago
Staying here is good, close to the city center.
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Accommodation's Reply
13 Jul 2025
Dear Guest, Thank you very much for your positive review. We are delighted to hear that you enjoyed your stay at our hotel and appreciated its strategic location, close to the city center. We are always committed to maintaining the quality of our services and facilities to ensure your stay remains enjoyable. Feedback like this motivates our entire team to continue improving our professional and friendly service. Thank you for choosing us as your accommodation, and we look forward to welcoming you back for an equally special experience in the future. Best regards, Adolf Gustaf, General Manager
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W***O
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10.0
/10
Reviewed 5 day(s) ago
Comfortable place, cool AC. Comfortable staycation
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Accommodation's Reply
13 Jul 2025
Dear Guest, Thank you very much for your positive review. We are delighted to hear that you enjoyed your stay, especially with the cool air conditioning and pleasant staycation atmosphere. This kind of feedback means a lot to us, as it demonstrates that our services and facilities meet our guests' expectations. Thank you for choosing us as your accommodation, and we look forward to welcoming you back for another exceptional experience in the future. Best regards, Adolf Gustaf, General Manager
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V***a
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9.7
/10
Reviewed 6 day(s) ago
Cool.. Suitable for family vacation
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1 people find it helpful
Accommodation's Reply
13 Jul 2025
Dear Guest, Thank you very much for your positive comments. We are delighted to hear that our hotel provides a "cool" experience and is perfect for a family vacation. Feedback like this is incredibly motivating for our entire team. We always strive to maintain the quality of service, cleanliness, and comfort, so that families like you always feel at home and want to return again. Thank you for choosing us as your accommodation, and we look forward to welcoming you back for an equally special experience in the future. Best regards, Adolf Gustaf, General Manager
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H***u
icon-Staycation
Staycation
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8.5
/10
Reviewed 2 week(s) ago
friendly staff. the aircond is very cold. given an upgrade from King to Suite, the room is spacious, comfortable, cool. Unfortunately, in the middle of the night, hungry, ordering 1 type of food took a long time. breakfast has many variations, but the taste is not great. Overall everything is good, privacy, 3C: Corner room, Cold aircond & Cheap👍🏻💯
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1 people find it helpful
Accommodation's Reply
04 Jul 2025
Dear Sir/Madam, Thank you for taking the time to share your experience with us. We are very pleased to know that you were comfortable with the spacious and cool room, as well as the friendly service from our staff. We are also pleased that you appreciated the experience of staying in a corner room, the comfort of the air conditioning, and the value you felt was in line with your expectations. We apologize for the inconvenience caused by the long serving time at night, and the taste of breakfast that did not fully meet your expectations. This feedback is very valuable to us and we will immediately follow up with the relevant team for future improvements. We look forward to welcoming you back to Merlynn Park Hotel Jakarta soon. Have a pleasant day. Warm Regards, Adolf Gustaf. General Manager
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Z***n
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10.0
/10
Reviewed 2 week(s) ago
The service is good. Large pool and all the food is delicious. Good job.
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Accommodation's Reply
05 Jul 2025
Dear Guest, Thank you very much for your complimentary review! We are very happy to hear that you were satisfied with our service, the cleanliness and size of the pool, and the delicious food. This kind of feedback is a source of pride for our entire team, and is very motivating to continue improving the quality of our services. Thank you for choosing us as your accommodation, and we look forward to welcoming you back for an equally special experience in the future. Best regards, Adolf Gustaf. General Manager
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J***y
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The room is very spacious. Recommended for family.
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2 people find it helpful
Accommodation's Reply
04 Jul 2025
Dear Sir/Madam, Thank you for your kind review. We are very pleased to know that you feel comfortable with the spaciousness of our rooms and recommend it to your family. We look forward to welcoming you back to Merlynn Park Hotel Jakarta soon. Have a pleasant day. Warm Regards, Adolf Gustaf. General Manager
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Sri A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Very impressive and very good especially if you bring children because there are many children's play facilities. There are in the swimming pool, in the lobby, in the breakfast area, basically awesome especially the food is awesome.
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Accommodation's Reply
04 Jul 2025
Dear Sri A, Thank you for your positive review. We are very pleased to know that you and your family, especially the children, enjoyed the various play facilities available in the pool area, lobby, and restaurant. We are also pleased to hear that our food offerings left a pleasant impression on you. Your good review is a motivation for us to continue to provide the best service and a memorable experience for all our guests. We look forward to welcoming you back to Merlynn Park Hotel Jakarta soon. Have a pleasant day. Warm Regards, Adolf Gustaf. General Manager
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m***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Best experience during stay at Merlyn, thanks to Ms. Desi for hospitality and helping us during check-in, good breakfast with many varieties and good taste.
2 people find it helpful
Accommodation's Reply
04 Jul 2025
Dear Valued Guest, Thank you for sharing your experience with us. We are delighted to hear that your check-in process went smoothly and that Ms. Desi (GRO) was able to assist you with hospitality and an easy room upgrade. Your kind words will surely be shared with her and the team. We also appreciate your feedback regarding the daily room amenities. We apologize if they were not consistently provided as during your first day. Please rest assured that this will be addressed with our team for improvement. We’re glad you enjoyed the breakfast variety and that our team responded promptly to your room concerns. We truly value your input and look forward to welcoming you back for an even better experience in Merlynn Park Hotel. Warm regards, Adolf Gustaf General Manager
m***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Thanks to Ms.Desi during check in,hospitality & helping us upgrade room easy and without problem. Daily amenity at room change but not completed as per 1st day stay, breakfast with many variety and taste good, fast respond for complaining about room.
1 people find it helpful
Accommodation's Reply
04 Jul 2025
Dear Sir/Madam, Thank you for sharing your experience during your stay with us. We are very pleased to hear that the check-in process went smoothly and that Mrs. Desi (GRO) was able to assist with her friendliness and ease in the room upgrade process. Your kind words will be conveyed as an appreciation for her dedication. We also appreciate your feedback regarding the completeness of daily amenities in the room. We apologize for the inconsistency that occurred, and we will immediately follow up on this with our team. We are glad that you enjoyed the variety of breakfast menus and felt the quick response from our team in handling complaints. We look forward to welcoming you back to Merlynn Park Hotel Jakarta soon. Have a pleasant day. Warm Regards, Adolf Gustaf. General Manager
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H***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The room view is amazingly cool. The food is very delicious.
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2 people find it helpful
Accommodation's Reply
02 Jul 2025
Dear Sir/Madam, Thank you for your positive review. We are very pleased to know that you enjoyed the amazing view of the room and the food we served. Your good review is a motivation for our entire team to continue to provide the best stay experience for every guest. We look forward to welcoming you back to Merlynn Park Hotel Jakarta soon. Have a pleasant day. Warm Regards, Adolf Gustaf. General Manager
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H***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Super delicious food... Beautiful view...
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Accommodation's Reply
02 Jul 2025
Dear Sir/Madam, Thank you for your brief but meaningful review. We are pleased to know that you enjoyed the taste of our food and the beautiful view from the hotel. Your good review is a motivation for us to continue to maintain the quality of our services and facilities. We look forward to welcoming you back in the near future. Warm Regards, Adolf Gustaf. General Manager
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
As for the swimming pool, it's great for kids.
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2 people find it helpful
Accommodation's Reply
05 Jul 2025
Dear Guest, Thank you very much for your kind review! We are very pleased to know that our pool facilities are especially suitable and enjoyable for children. We will forward your positive comments to the pool team and all staff as motivation to continue to maintain the quality of our services and the comfort of our facilities. Thank you for choosing us as your accommodation destination, and we look forward to welcoming you back for an equally special experience in the future. Best regards, Adolf Gustaf. General Manager
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niki s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
So happy to be able to staycation here 😍
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3 people find it helpful
Accommodation's Reply
05 Jul 2025
Dear Ms. Niki S, Thank you very much for your complimentary review! We are very happy to hear that you felt “very happy” during your staycation at our hotel. The comfort and happiness of our guests is our top priority, and we will pass on positive feedback like this to the entire team as motivation to always provide the best service. Thank you for choosing us as your accommodation destination, and we look forward to welcoming you back for an equally special experience in the future. Best regards, Adolf Gustaf. General Manager
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Number of reviews per page
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