Does Merlynn Park Hotel have parking?

Yes, Merlynn Park Hotel does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.

Does Merlynn Park Hotel have a swimming pool?

Yes, Merlynn Park Hotel does have a swimming pool

Does Merlynn Park Hotel offer early check-in?

Yes, Merlynn Park Hotel offers early check-in. This will depend on availability, so it's best to heck directly with Merlynn Park Hotel to see if it's available on your dates.

Does Merlynn Park Hotel offer late check-out?

Yes, Merlynn Park Hotel offers late check-out, based on availability. Check directly with Merlynn Park Hotel to see if they can accommodate your request.

What do past guests say about Merlynn Park Hotel?

Traveloka users who have stayed at Merlynn Park Hotel have praised its Cleanliness, Room Comfort, Location.

AUD | EN

Explore

Support

Search Hotels

Merlynn Park Hotel

Name: Merlynn Park Hotel
Address: Jl. K.H.Hasyim Ashari 29-31, Gambir, Petojo Utara, Jakarta, Indonesia, 10130, Jl. K.H.Hasyim Ashari 29-31, Jakarta, 10130, Indonesia
Rating: 8.5

Hotels

Preferred Partner

No. 9 in Hotel with City View in Jakarta

Finding rooms for you...

8.5

9.7

/ 10

It was a very comfortable stay at the Merlynn Hotel. The staff was friendly and helpful, and the parking claim process was also smooth. Thank you, Merlynn.

See original

In the Area

See Map

Jl. K.H.Hasyim Ashari 29-31, Gambir, Petojo Utara, Jakarta, Indonesia, 10130

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

Excellent Restaurant

Top picked by Family with children

Indoor Swimming Pool

Merlynn Park Hotel is a hotel is located at North Petojo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Merlynn Park Hotel

Jl. K.H.Hasyim Ashari 29-31, Gambir, Petojo Utara, Jakarta, Indonesia, 10130

Discover More Places

Discover More About Merlynn Park Hotel

The Charm of Merlynn Park Hotel: Your Jakarta Getaway

Welcome to Jakarta, Indonesia! If you're an Australian traveler planning a trip to this vibrant capital city, finding the perfect place to stay is key to a memorable experience. Merlynn Park Hotel stands out as a fantastic option, offering a blend of comfort, convenience, and excellent service that aligns perfectly with what many Australian travelers look for in their accommodation. Whether you're in town for business or leisure, Merlynn Park Hotel provides a welcoming base from which to explore all that Jakarta has to offer. Rates at Merlynn Park Hotel start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Merlynn Park Hotel

Merlynn Park Hotel is strategically situated in the bustling heart of Jakarta Pusat, a central district known for its commercial activity and proximity to key attractions. Located at Jl. K.H.Hasyim Ashari 29-31, Gambir, Petojo Utara, Jakarta, Indonesia, 10130, the hotel offers a convenient starting point for your explorations. It's approximately a 45-minute drive from Soekarno-Hatta International Airport (CGK), depending on traffic conditions, which are a well-known characteristic of Jakarta. For those relying on public transport, the nearest TransJakarta bus stops are within easy reach, providing an affordable way to navigate the city. The surrounding area is a dynamic mix of modern business hubs and local life, offering a glimpse into the city's energetic pulse. You'll find yourself close to significant landmarks and easily able to access various parts of the city, making Merlynn Park Hotel an ideal choice for both first-time visitors and seasoned travelers.

Guest Facilities and Services at Merlynn Park Hotel

Guest facilities at Merlynn Park Hotel are designed to ensure a comfortable and hassle-free stay. Australian travelers often appreciate reliable amenities, and this hotel delivers. You can expect to find essential services such as complimentary Wi-Fi throughout the property, allowing you to stay connected with ease. A 24-hour front desk is available to assist with any queries or requests at any time of the day or night, providing peace of mind. For those who like to maintain their fitness routine while traveling, a fitness center is typically available. While specific details on breakfast offerings can vary, hotels in this category often provide a buffet breakfast with a range of local and international options, and many will have excellent coffee available to kickstart your day. Secure luggage storage is also a common feature, allowing you to explore freely before check-in or after check-out. Please contact the hotel directly for current prices and business hours for specific services.

Room Information and Stay Experience at Merlynn Park Hotel

When it comes to accommodation, the room types of Merlynn Park Hotel are designed to cater to a variety of guest needs. Each room aims to provide a clean and comfortable sanctuary after a day of exploring Jakarta. You can anticipate well-appointed spaces featuring comfortable bedding, ensuring a good night's sleep. Modern climate control systems are a standard, allowing you to set the perfect temperature for your comfort, a crucial element for travelers from diverse climates. The bathrooms are kept to a high standard of cleanliness, offering a refreshing space to prepare for your day or unwind in the evening. While specific room names and exact dimensions are best confirmed directly with the hotel, the focus is consistently on providing a pleasant and relaxing environment for all guests.

Recommended Nearby Dining and Cafes around Merlynn Park Hotel

Jakarta is a culinary paradise, and Merlynn Park Hotel's location in Jakarta Pusat puts you right in the middle of it all. While specific restaurant names and prices can change, the area is renowned for its diverse dining scene. You'll find a plethora of local eateries serving authentic Indonesian cuisine, from flavorful street food to more established restaurants. For those who enjoy a good brunch, the vicinity often boasts cafes offering a variety of breakfast options, including local specialties and international favorites, often with great coffee to boot. Exploring the local food markets can also be a fantastic way to sample a wide array of delicious and affordable dishes. The hotel itself may also offer dining options, providing convenient choices for a quick meal or a more relaxed dining experience.

Popular Attractions and Activities near Merlynn Park Hotel

Jakarta Pusat is a hub of activity, and Merlynn Park Hotel is ideally positioned to explore many of the city's most captivating sights. Within easy reach, you can discover: * **Monas (National Monument):** An iconic symbol of Indonesia, offering panoramic views of the city from its observation deck. * **Istiqlal Mosque:** The largest mosque in Southeast Asia, a stunning architectural marvel and a significant religious site. * **Jakarta Cathedral:** Located directly opposite Istiqlal Mosque, showcasing beautiful European-influenced architecture. * **National Museum of Indonesia:** Home to an extensive collection of artifacts and historical treasures that tell the story of Indonesia's rich past. * **Sarinah Department Store:** One of Jakarta's oldest department stores, offering a mix of local crafts, fashion, and souvenirs. If you are looking for other activities around Merlynn Park Hotel, check out the best deals on Traveloka: Recommended activities in Jakarta!

How to Get to Merlynn Park Hotel from the Airport

Navigating your journey from Soekarno-Hatta International Airport (CGK) to Merlynn Park Hotel is straightforward, with several reliable transportation options available. Understanding how to get to Merlynn Park Hotel is essential for a smooth arrival. * **Airport Link Train:** The airport offers a convenient train service that connects to various points in the city. From the train station, you can then take a short taxi or rideshare service to the hotel. * **Airport Shuttle Bus:** Several bus companies operate services from the airport to different locations in Jakarta. Check for routes that pass near Jakarta Pusat. * **Public Metered Taxis:** Official airport taxis are readily available outside the arrival terminals. Ensure the meter is used for a fair fare. * **Rideshare Services:** Popular rideshare apps are widely used in Jakarta and offer a convenient door-to-door service from the airport to Merlynn Park Hotel. For a hassle-free journey, consider pre-booking an Airport transfer service.

Summary of Why You Should Choose Merlynn Park Hotel

Merlynn Park Hotel offers a compelling choice for Australian travelers seeking a comfortable and well-located base in Jakarta. Its prime location in Jakarta Pusat provides excellent access to the city's business districts, cultural attractions, and dining hotspots. The hotel's commitment to providing essential guest facilities, including Wi-Fi and a 24-hour front desk, ensures a convenient and secure stay. Coupled with comfortable room environments designed for relaxation, Merlynn Park Hotel truly caters to the needs of modern travelers. Here’s a quick summary of why you should consider Merlynn Park Hotel for your next trip: * **Prime Location:** Situated in the heart of Jakarta Pusat, offering easy access to key areas. * **Comfortable Accommodation:** Clean and well-equipped rooms with effective climate control. * **Convenient Services:** Essential amenities like Wi-Fi and a 24-hour front desk. * **Excellent Value:** Competitive rates, especially when booking through Traveloka. Ready to experience Jakarta? Check room availability at Merlynn Park Hotel and Book Merlynn Park Hotel today! Book budget hotels in Jakarta and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Merlynn Park Hotel

Bar, Cafe and Lounge

Swimming Pool

Fitness Center

Functional Hall

Common Space

Hotel Services

Bellhop
Concierge
Money changer
Doorman
Early Check-in
Front desk
24-hour Receptionist
24-hour security
Late check-out
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby
Newspaper
Porter
Tours
Wedding service

In-room Facilities

Bathrobe
Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Microwave
Minibar
Refrigerator
Separate shower and tub
Shower
TV

Food and Drinks

Bar
Breakfast
Buffet breakfast
Cafe
Continental breakfast
Fullboard with drinks
Set menu dinner
Snacks
Snack bar
Vegetarian meal

Business Facilities

Business center
Business facilities
Computer station
Conference hostess
Conference room
Meeting facilities
Photocopier
Projector
Business centre
Theatre/auditorium

Public Facilities

Coffee/tea in lobby
Coffee shop
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

General

AC
Reception hall
Banquet
Family room
Swimming pool
Smoking area

Accessibilty

Accessible bathroom
Accessible parking
Braille or raised signage
In-room accessibility
Wheelchair accessible

Nearby Facilities

ATM/Banking
Beauty salon
Grocery
Hair salon
Supermarket

Things to Do

Health club
Massage
Outdoor pool
Sauna
Spa

Transportation

Parking with surcharge
Secure parking
Valet parking

Connectivity

LAN Internet (surcharge)
Free WiFi

Family-friendly Facilities

Children pool

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Merlynn Park Hotel

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Minimum Age Policy

Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.

Read All

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Merlynn Park Hotel	301
Number of floors in Merlynn Park Hotel	25
Another facilities in Merlynn Park Hotel	Bellhop, Concierge, Money changer, Doorman, Early Check-in

Frequently asked questions about Merlynn Park Hotel

What are available facilities at Merlynn Park Hotel?

There are top facilites at Merlynn Park Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Merlynn Park Hotel?

The standard check-in time at Merlynn Park Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Merlynn Park Hotel provide breakfast?

Yes, Merlynn Park Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Merlynn Park Hotel?

Merlynn Park Hotel has a 5.0-star rating.

How many floors does Merlynn Park Hotel have?

Merlynn Park Hotel has 25.

See All

Merlynn Park Hotel reviews and ratings

Overall Ratings & Reviews Merlynn Park Hotel

Traveloka (22,126)

Other sources (192)

8.6

Very Good

From 22,126 reviews

Provided by travellers on

Cleanliness

8.8

Room Comfort

8.8

Meal

8.4

Location

8.7

Service and Facilites

8.6

People often mention about Merlynn Park Hotel

All

Variety (527)

Room Space (513)

Staff Friendliness (507)

Taste (474)

Bedroom (463)

Family Friendly (424)

Ambiance (411)

Bathroom (411)

Hotel Area (406)

Distance to City Center (404)

Sort by

Most Recent

Format

With Text

Preferences

All Ratings, Current App Language, See all reviews

Traveller Reviews Merlynn Park Hotel

Number of reviews per page

Customer reviews

E***r

Staycation

10.0

/10

Reviewed 3 day(s) ago

Excellent stay. Wonderful breakfast and spacious rooms.

Find this review helpful?

Accommodation's Reply

15 Sep 2026

Dear Valued Guest, Warmest greetings from Merlynn Park Hotel Thank you very much for sharing your wonderful feedback with us. We are delighted to hear that you had an excellent stay and enjoyed our breakfast as well as the spaciousness and comfort of our rooms. Your kind words are truly appreciated and mean a great deal to our entire team. We are always committed to ensuring that our guests have a comfortable, enjoyable, and memorable experience throughout their stay. We sincerely look forward to welcoming you back and providing you with another exceptional stay in the future. Best Regards, Adolf Gustaf General Manager

Lina J.

Staycation

10.0

/10

Reviewed 4 day(s) ago

Very satisfied for staycation with family. All facilities are supported and the staff very friendly.

Find this review helpful?

Accommodation's Reply

14 Sep 2026

Dear Lina J, Warmest greetings from Merlynn Park Hotel Thank you very much for sharing your wonderful feedback with us. We are delighted to know that you and your family had a very satisfying staycation and enjoyed the facilities provided at our hotel. It is especially pleasing to hear that our friendly and attentive staff contributed positively to your experience. Your kind words are truly appreciated and serve as a great encouragement to our entire team. It was our pleasure to welcome you and your family, and we sincerely look forward to welcoming you back for another enjoyable and memorable stay in the future. Best Regards, Adolf Gustaf General Manager

w***a

Staycation

9.7

/10

Reviewed 4 day(s) ago

The staff were very friendly and very helpful at check-in.

See original

1 people find it helpful

Accommodation's Reply

12 Sep 2026

Dear Valued Guest, Greetings from Merlynn Park Hotel. Thank you very much for your review and compliments. We are delighted to hear that you had a positive experience, especially the friendliness and assistance of our team during the check-in process. We will pass on your compliments to the entire team as an inspiration to continue providing friendly, responsive, and professional service to all guests. Thank you for your trust and we hope to welcome you back again in the future. Sincerely, Adolf Gustaf, General Manager

See original

DENI M.

8.5

/10

Reviewed 5 day(s) ago

This is my first time staying at Merlyn Hotel, and the first impression of the hotel was quite comfortable. It's just that the check-in wait was a bit long, in the sense that I couldn't check in a little earlier, and it was actually a bit later than the scheduled check-in time. The room was quite comfortable, but in my opinion, the bathroom floor was a bit slippery. Then I ordered for an anniversary, and the notes mentioned a celebratory decoration on the mirror, but it wasn't there. And I almost forgot, at the beginning when I wanted to check in, there was no welcome towel. I saw other guests being given small towels, perhaps the staff forgot. That's just a small note. Thank you.

Find this review helpful?

Accommodation's Reply

11 Sep 2026

Dear DENI M, Warmest greetings from Merlynn Park Hotel Thank you very much for choosing Merlyn Hotel for your first stay and for taking the time to share such detailed feedback with us. We are pleased to hear that your first impression of the hotel was comfortable and that you found the room enjoyable. At the same time, we sincerely apologize for the inconvenience you experienced during check-in, including the delay beyond the scheduled check-in time. We also regret that the welcome towel was not provided upon your arrival and that the anniversary decoration requested in your notes was not prepared as expected. We truly appreciate your feedback regarding the bathroom floor as well. Your comments are important to us, and we will share them with the relevant teams for further evaluation and improvement. We understand that these details, although seemingly small, can have an impact on the overall guest experience, especially when celebrating a special occasion. Thank you once again for your understanding and constructive feedback. We hope to have the opportunity to welcome you back to Merlyn Hotel and provide you with a smoother, more comfortable, and memorable experience on your next visit. Best Regards, Adolf Gustaf General Manager

I***e

9.4

/10

Reviewed 6 day(s) ago

Wonderful place, tasty food, kids friendly, humble staff, good facilities.

Find this review helpful?

Accommodation's Reply

15 Sep 2026

Dear Valued Guest, Warmest greetings from Merlynn Park Hotel Thank you sincerely for your wonderful review and for sharing your positive experience with us. We are delighted to know that you enjoyed our facilities, delicious food, and family-friendly atmosphere. It is particularly heartwarming to hear your kind words about our staff. We are committed to providing warm, attentive, and genuine hospitality to ensure every guest feels comfortable and well cared for. Your appreciation is truly valued by our entire team and encourages us to continue maintaining the high standards of service that our guests deserve. We look forward to welcoming you and your family back for another memorable stay in the future. Best Regards, Adolf Gustaf General Manager

A***s

Leisure

9.7

/10

Reviewed 6 day(s) ago

Everything is top-notch. The service is very friendly.

See original

Find this review helpful?

Accommodation's Reply

12 Sep 2026

Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you very much for your positive review and compliments. We are delighted to hear that you were satisfied with your stay and the services we provided. Your satisfaction and comfort are our joy and motivation to continue providing friendly, sincere, and excellent service to all our guests. We appreciate your trust and hope to welcome you back to our hotel again soon. Sincerely, Adolf Gustaf, General Manager

See original

Hendrik S.

10.0

/10

Reviewed 1 week(s) ago

An interesting experience staying at this hotel, the service is very good.

See original

1 people find it helpful

Accommodation's Reply

08 Sep 2026

Dear Mr. Hendrik S., Greetings from Merlin Park Hotel. Thank you for leaving a positive review. We are delighted to hear that you had a wonderful time at Merlin Park Hotel Jakarta. Your praise of our service is a great honor for all our staff and serves as the driving force to continue providing the best service to all our guests. We sincerely thank you for trusting and choosing our hotel, and we look forward to welcoming you again so that you can have an even more meaningful time at Merlin Park Hotel Jakarta. Thank you. Sincerely, Adolf Gustav, General Manager

See original

Hendrik S.

10.0

/10

Reviewed 1 week(s) ago

An interesting experience staying at this hotel, the service is very good.

See original

1 people find it helpful

Accommodation's Reply

08 Sep 2026

Dear Mr. Hendrik S., This is a brief message from Merlynn Park Hotel. Thank you for your positive review. We are delighted to hear that you enjoyed your stay at Merlynn Park Hotel Jakarta. Your compliments are an honor and inspire our entire team to continue striving to provide the best service to all our guests. We appreciate your trust and hope to welcome you back to Merlynn Park Hotel Jakarta for an even more memorable stay in the future. Sincerely, Adolf Gustaf, General Manager

See original

Verified Traveler

Staycation

10.0

/10

Reviewed 1 week(s) ago

Highly recommended, the staff is friendly, and I love the bathtub the most, it's really nice 👍

See original

Find this review helpful?

Accommodation's Reply

09 Sep 2026

Dear Valued Guest, Welcome to Merlin Park Hotel. Thank you so much for your review and feedback. We are delighted to hear that you had a wonderful time at our hotel. We especially appreciate your compliments on the attentive service from our staff and your wonderful experience in the bath. Your compliments are a great encouragement to us, and we will continue to strive to improve the quality of our service and provide comfortable stays for all our guests. Thank you again for choosing our hotel and for your trust. We hope to welcome you back again. We will do our best to provide a pleasant stay for all our guests. Thank you very much. Sincerely, General Manager, Adolf Gustaf

See original

M***a

Staycation

9.7

/10

Reviewed 1 week(s) ago

Overall, I was satisfied, but my request for towel art wasn't made, even though we'd chatted beforehand. We stayed for our anniversary.

See original

1 people find it helpful

Accommodation's Reply

11 Sep 2026

Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you for taking the time to share your stay with us. We are delighted to hear that you enjoyed your stay at Merlynn Park Hotel, especially since it was part of a birthday celebration, making it a very special time. However, we regret that we were unable to fulfill your request regarding the decoration of the towels with specific patterns, which you mentioned earlier via chat. We understand that this was part of your wish to make your birthday even more special, and we sincerely apologize for any inconvenience and disappointment that may have occurred. Your feedback is very important to us and will be forwarded to the relevant team so that we can better coordinate and accommodate special requests from guests in the future. Thank you for your understanding and trust in Merlynn Park Hotel. We hope to welcome you back again and provide you with an even better and more memorable experience on your next stay. Sincerely, Adolf Gustaf, General Manager

See original

A***a

Leisure

10.0

/10

Reviewed 1 week(s) ago

Awesome hotel and good experience.

Find this review helpful?

Accommodation's Reply

09 Sep 2026

Dear Valued Guest, Warmest greetings from Merlynn Park Hotel Thank you very much for your wonderful review and kind words. We are delighted to hear that you had a great experience and enjoyed your stay with us. Your satisfaction and positive feedback are truly appreciated and serve as a great motivation for our entire team to continue providing exceptional service and memorable experiences for our guests. We sincerely look forward to welcoming you back for another enjoyable stay in the future. Best Regards, Adolf Gustaf General Manager

Agus T.

Staycation

10.0

/10

Reviewed 1 week(s) ago

All the staff are friendly, the rooms are spacious, and check-in time is also fast.

See original

1 people find it helpful

Accommodation's Reply

08 Sep 2026

Dear Mr. Agus T., Greetings from Merlynn Park Hotel. Thank you very much for your positive review. We are delighted to hear that you enjoyed your stay with us, especially the friendliness of the entire team, the spacious rooms, and the quick and smooth check-in process. Your satisfaction and comfort are our top priority. Your compliments will motivate our entire team to continue striving to provide the best service to all our guests. We greatly appreciate your trust and support and hope to welcome you back to stay with us again. Sincerely, Adolf Gustaf, General Manager

See original

Fitria A.

9.7

/10

Reviewed 1 week(s) ago

Good service, quite complete facilities, okay food, spacious parking, clean rooms.

See original

Find this review helpful?

Accommodation's Reply

09 Sep 2026

Dear Ms. Fitria A., This is a brief message from Merlynn Park Hotel. Thank you very much for your positive review and compliments. We are delighted to hear that you were satisfied with our services, facilities, food options, parking, and the cleanliness of your room during your stay. The comfort and satisfaction of all our guests is our top priority. Your positive feedback encourages our entire team to continue striving to maintain and improve the quality of our services and facilities. We greatly appreciate your trust and the opportunity you have given us. We hope to welcome you back to stay with us again. Sincerely, Adolf Gustaf, General Manager

See original

L***a

Staycation

10.0

/10

Reviewed 1 week(s) ago

This is my third stay at Merlynn Park. The hotel is quite nice and spacious, even in the lowest room category. All rooms have bathtubs, and they're clean and comfortable. However, it's a bit difficult to find food near the hotel.

See original

Find this review helpful?

Accommodation's Reply

09 Sep 2026

Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you for your review and for choosing Merlynn Park Hotel again for your stay. We are delighted to hear that you felt comfortable in our rooms and appreciated the cleanliness, completeness of the bathroom amenities, and spaciousness of the rooms we provided. We also appreciate your feedback regarding accessibility to restaurants around the hotel. This feedback is very important to us, and we will take it into consideration to further improve the comfort and experience of all our guests. We hope to welcome you back to Merlynn Park Hotel again on your next stay. See you soon. Sincerely, Adolf Gustaf, General Manager

See original

M***H

7.1

/10

Reviewed 2 week(s) ago

Food variety was excellent. Unfortunately, the breakfast staff (especially one female staff member) seemed unfriendly towards families with young children. We were travelling with a 10-month-old baby and a 4-year-old child. Plates were cleared without a smile or any communication, and the staff’s reactions made us feel unwelcome during breakfast. We barely had time to eat and only managed to feed our children porridge. The facilities are advertised as kid-friendly, but the service experience did not feel family-friendly. If the hotel does not welcome babies or young children during breakfast hours, please make this clear to guests upon check-in or in your hotel policies. Otherwise, families with young children should be treated with the same courtesy and respect as other guests. A dedicated family seating area would also help create a more comfortable experience for both families and staff. Management may wish to provide better hospitality training for staff serving families with young children. Overall, the facilities are good, but the breakfast service needs improvement.

2 people find it helpful

Accommodation's Reply

08 Sep 2026

Dear Valued Guest, Warmest greetings from Merlynn Park Hotel Thank you for taking the time to share such detailed and constructive feedback with us. We sincerely appreciate your kind remarks regarding the variety of our breakfast offerings, while we are truly sorry to learn that your breakfast experience did not meet the level of service and hospitality we strive to provide. We particularly regret that you and your family did not feel welcomed and comfortable during breakfast. We fully understand how important it is for families travelling with young children to feel respected, supported, and at ease, especially when dining with a baby and a young child. The experience you described is certainly not reflective of the warm and family-friendly hospitality we aim to provide to all our guests. Your comments regarding the manner in which the table was attended to, as well as your suggestions for a dedicated family seating area and improved staff training, are greatly appreciated. We will share your feedback with our management and Food & Beverage team for careful review and appropriate follow-up. Please accept our sincere apologies for the discomfort caused during your stay. We value your feedback as an opportunity to improve our service and ensure that every guest, including families with young children, receives the same level of courtesy, care, and attention. We hope to have the opportunity to welcome you and your family again in the future and provide you with the warm, comfortable, and family-friendly experience you rightfully expect from us. Best Regards, Adolf Gustaf General Manager

D***A

Staycation

9.7

/10

Reviewed 2 week(s) ago

Overall, everything was great! From the room, service, facilities, and even the food, nothing was disappointing. Check-in was fast, and the staff was very friendly. After checking in, they even wished me a happy birthday, as it happened to be my birthday the day after. 🥹❤️ All my requests were fulfilled, so my stay was truly comfortable and I felt well-served. The room was comfortable, the facilities were complete, and the food was delicious. The best part was the gym, it was very well-equipped and a great place to work out during your stay. All in all, there were no negatives at all during my stay. Everything was top-notch! I'll definitely be back if I get the chance 🫶🏻

See original

1 people find it helpful

Accommodation's Reply

02 Sep 2026

Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you so much for your review and appreciation of Merlynn Park Hotel Jakarta. We are delighted that you had an overall positive experience, from the comfort of your room, the service, the amenities, and even the food we served. We are also pleased to hear that check-in was quick and you received friendly service from our team. Small moments like celebrating a birthday are certainly a joy for us, and we were delighted to add a little surprise to your special occasion. Your satisfaction with the responsiveness of all your requests, the completeness of the facilities, and the fitness experience at our facility means a great deal to our entire team. Your positive feedback motivates us to strive for the best service and create memorable stays for all our guests. Thank you for choosing Merlynn Park Hotel Jakarta. We hope to welcome you back on your next visit and provide you with an equally impressive, or even better, experience. Sincerely, Adolf Gustaf, General Manager

See original

P***y

10.0

/10

Reviewed 2 week(s) ago

It was very interesting during the holidays there.

See original

Find this review helpful?

Accommodation's Reply

04 Sep 2026

Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you very much for your positive review. We are delighted that you enjoyed your stay at Merlynn Park Hotel Jakarta. Your satisfaction and comfort are our greatest joy and motivation to continue providing the best service and experience to all our guests. We hope to welcome you back again in the future for another memorable stay. Sincerely, Adolf Gustaf, General Manager

See original

W***a

Staycation

9.7

/10

Reviewed 2 week(s) ago

Always love it, and will definitely come back again

See original

Find this review helpful?

Accommodation's Reply

02 Sep 2026

Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you for your positive reviews and your trust in Merlynn Park Hotel Jakarta. We are delighted to know that you have always enjoyed your stays with us. It is an honor to be your choice, and we appreciate your intention to visit again. We look forward to welcoming you back and will strive to further improve our services and guest experience with each visit. Sincerely, Adolf Gustaf, General Manager

See original

Hangga R.

10.0

/10

Reviewed 2 week(s) ago

A comfortable and kids friendly place, the breakfast price is very cheap compared to other hotel competitors.

See original

1 people find it helpful

Accommodation's Reply

31 Aug 2026

Dear Mr. Hungka R., This is a brief message from Merlynn Park Hotel. Thank you for your positive review. We are delighted to hear that you enjoyed our child-friendly hotel, and we appreciate your appreciation of our breakfast pricing. Your satisfaction motivates us to continue providing the best facilities, services, and experiences for the whole family. We look forward to welcoming you and your family back to Merlynn Park Hotel Jakarta on your next visit. Sincerely, Adolf Gustaf, General Manager

See original

Charity A.

Staycation

10.0

/10

Reviewed 3 week(s) ago

The hotel staff was friendly, the rooms were clean and spacious, and the breakfast was delicious and varied. There are three clean pools. The kids were happy. I'll definitely be back.

See original

1 people find it helpful

Accommodation's Reply

28 Aug 2026

Dear Ms. Charity A., From Merlynn Park Hotel: Thank you for your kind review and for choosing Merlynn Park Hotel Jakarta as your accommodation. We are delighted to hear that you were impressed with our friendly staff, clean and spacious rooms, and the delicious and varied breakfast. We are also pleased to hear that our three swimming pools provided a pleasant experience for you and your family, especially the children. Your and your family's satisfaction motivates us to continue providing the best service. We hope to welcome you and your family back to Merlynn Park Hotel Jakarta again on your next visit. Sincerely, Adolf Gustaf, General Manager

See original

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.