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HW Hotel Padang

Explore HW Hotel Padang

Overall Ratings & Reviews HW Hotel Padang

Traveloka (5,895)
9.0
Exceptional
From 5,895 reviews
Provided by travellers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.8

Location

9.1

Service and Facilites

8.8

People often mention about HW Hotel Padang
All
Staff Friendliness (108)
Ambiance (107)
Bedroom (94)
Distance to City Center (92)
Hotel Area (81)
Room Space (76)
Accessibility (74)
Bathroom (74)
Taste (74)
Surroundings (69)
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Traveller Reviews HW Hotel Padang

Number of reviews per page
20
40
Customer reviews
d***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
It's so much fun, it's as comfortable as being in your own room.
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Accommodation's Reply
18 May 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
If possible, before guests enter the room, spray some air freshener first, so the room is fresh and fragrant... Otherwise, everything is satisfactory...
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Accommodation's Reply
18 May 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Nice and comfortable, close to the city center and the beach.
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Accommodation's Reply
18 May 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Nice and comfortable, close to the city center and the beach
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Accommodation's Reply
18 May 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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A***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Everything is safe and comfortable, recommended!
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Accommodation's Reply
18 May 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Hotel Padang. We have shared your suggestions with our team, and they motivate us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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I***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Nice room, delicious breakfast menu 👍, only limited car parking area.
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Accommodation's Reply
18 May 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Hotel Padang. We have shared your suggestions with our team, and they motivate us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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S***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Okay, it's really great to stay here, it's really comfortable.
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Accommodation's Reply
20 Apr 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel is very nice and clean and the staff is very friendly ❤️
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Accommodation's Reply
20 Apr 2026
Dear valued guest, hello. We sincerely thank you for choosing HW Hotel Padang as your accommodation in Padang. We deeply appreciate your valuable feedback regarding various aspects of HW Hotel Padang. Your valuable comments have been shared with all our staff and will serve as a great motivation to further improve our services and amenities. Thank you. Sincerely, Sari Habianti, General Manager.
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L***u
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The location is close to the city center, tourist attractions near the beach, various culinary delights are easy to find.
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Accommodation's Reply
20 Apr 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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l***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The staff is friendly, the breakfast menu is delicious, the rooms are clean
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Accommodation's Reply
20 Apr 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.1
/10
Reviewed 7 week(s) ago
As for the room, overall it was comfortable, but the Wi-Fi was not very smooth, and the deposit refund process took a while to check out.
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t***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
overall almost okay the only thing is that the door of the room in room 225 is a bit loose, so people from outside can see into the room, the towels are a bit musty the pillows are not fragrant either otherwise it's okay
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Accommodation's Reply
20 Apr 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel is comfortable, the food is delicious although there is not much variety, the wifi is a bit slow
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Accommodation's Reply
20 Apr 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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Dewi M. B.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Clean, friendly service, nice room. However, for such a large room and a relatively high price, the mattress sagged, causing back pain. For a hotel of this class, the mattress is usually better than that. Other than that, everything was fine. Good luck! ☺️
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Accommodation's Reply
20 Apr 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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A***a
icon-origin-TRAVELOKA
8.3
/10
Reviewed 8 week(s) ago
The mattress in my room was dirty. I found dirt and hair. Please pay attention to the cleanliness of the room. Please change the sheets. Check-in took too long, about an hour.
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Accommodation's Reply
20 Apr 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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Budi H.
icon-origin-TRAVELOKA
7.9
/10
Reviewed 8 week(s) ago
For me it was uncomfortable, the room was noisy, the AC was noisy and it was not clean.
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F***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Good, the atmosphere is also comfortable.
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Accommodation's Reply
18 May 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Hotel Padang. We have shared your suggestions with our team, and they motivate us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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R***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The Wi-Fi doesn't reach the room, -_- Otherwise, it's not bad.
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1 people find it helpful
Accommodation's Reply
18 May 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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S***i
icon-origin-TRAVELOKA
7.0
/10
Reviewed 8 week(s) ago
The AC wasn't cold enough, and the swimming pool was closed when we stayed here for a wedding. So, we, the hotel guests, didn't get to enjoy the facilities properly. I think this is just the first time, but maybe not again tomorrow. 🙏😬
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Anggi A.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 8 week(s) ago
The AC in the standard room wasn't cold enough and leaked, and the AC was running out of water. Repeated calls to the restaurant went unanswered.
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Number of reviews per page
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