HW Hotel Padang

Hotels
8.3
/10
Very Good
6,043 reviews

What Guests Say About Their Stay

Staff Friendliness (187)
Ambiance (177)
Distance To City Center (175)
Bedroom (174)

Verified Traveler

10.0
/ 10
The hotel is close to the beach and the Al Hakim Mosque. It offers easy access to everything and plenty of places to eat. I had a comfortable and satisfying stay at this hotel. Thank you very much for the service and experience.
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Putri W.

10.0
/ 10
The hotel is very comfortable, clean, and the rooms smell nice. The food is delicious. The receptionist and security are friendly. The price is affordable. Overall, it's the best.
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Nofri S. D.

10.0
/ 10
I stayed 1 night in a panoramic suite type room.. the view is Masya Allah... my family and I enjoyed staying here... opening the room window has a direct view of the sea and swimming pool Hw... All the staff are kind and their service is fast.. thank you Hw
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E***a

9.1
/ 10
The room was spacious and clean, making it comfortable. It's also close to the beach and a central dining area. It was a real treat. If I go to Padang again, I'll definitely choose this place!
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Madhumita M.

9.7
/ 10
The hotel is recommended, close to the beach, from the room and swimming pool you can see the beach, the room is big, clean, the check-in process is fast and the staff is friendly.
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In the Area
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Jl. Hayam Wuruk No. 16, Padang Barat, Padang Barat, Padang, Sumatera Barat, Indonesia, 25118

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
HW Hotel Padang is located in area / city West Padang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around HW Hotel Padang

Jl. Hayam Wuruk No. 16, Padang Barat, Padang Barat, Padang, Sumatera Barat, Indonesia, 25118
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Lobby HW Hotel Padang
Lobby 2 HW Hotel Padang

Discover More About HW Hotel Padang

Welcome to HW Hotel Padang, your ideal base for exploring the vibrant heart of Sumatera Barat. This introduction aims to provide you with all the essential information you need to make your stay at HW Hotel Padang a truly memorable one. We understand that choosing the right accommodation is key to a fantastic trip, and we're here to help you discover why HW Hotel Padang is the perfect choice for your next adventure. Room rates at HW Hotel Padang start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

HW Hotel Padang Location

HW Hotel Padang is conveniently situated in the bustling district of Padang, Sumatera Barat. Located at Jl. Hayam Wuruk No. 16, Padang Barat, Padang Barat, Padang, Sumatra Barat, Indonesia, 25118, the hotel offers easy access to the city centre, being just a short drive away from key business and leisure areas. While Padang doesn't have a direct train station like major Australian cities, the hotel is well-connected by road networks, making it simple to navigate the region. The atmosphere surrounding HW Hotel Padang is one of vibrant local life, with a rich cultural tapestry waiting to be explored. You'll find yourself close to authentic culinary experiences and the warm hospitality that Sumatera Barat is renowned for. For those looking to immerse themselves in the local culture, the proximity to traditional markets and historical sites offers a unique glimpse into the region's heritage, much like exploring the historic Rocks precinct in Sydney or the vibrant South Bank Parklands in Brisbane.

HW Hotel Padang Facilities & Services

Facilities for guests at HW Hotel Padang are designed to ensure a comfortable and enjoyable stay for everyone.
  • Complimentary Wi-Fi is available throughout the hotel, keeping you connected.
  • A refreshing swimming pool is perfect for a dip to escape the tropical warmth.
  • The fitness centre is equipped for your workout needs, open daily from 6:00 AM to 9:00 PM.
  • On-site parking is available for guests, offering secure and convenient access to your vehicle.
  • A 24-hour front desk is always ready to assist with any queries or requests.
  • Room service is available during specified hours, offering a convenient dining option.
  • For families, there are no specific kids' clubs, but the spacious rooms and pool area provide ample entertainment.
Please note that while there is no complimentary airport shuttle, airport transfer services can be arranged upon request. On-site parking is available and is complimentary for guests.

HW Hotel Padang Room Types

Discover a range of inviting accommodations with the diverse room types of HW Hotel Padang. Whether you're travelling solo, as a couple, or with family, there's a perfect room to suit your needs.
  • Deluxe Room:

    Offering comfortable spaces with a City View, these rooms are strictly non-smoking and do not feature a bathtub.
  • Executive Room:

    Slightly more spacious than the Deluxe, these rooms also provide a City View and are non-smoking. A bathtub is not a standard feature.
  • Suite:

    For those seeking a little extra luxury, our Suites offer enhanced amenities and a City View. These are non-smoking rooms, and some may include a bathtub – please inquire at the time of booking.
  • Family Room:

    Designed for families, these rooms offer ample space and a City View. They are non-smoking and typically do not include a bathtub.
All rooms at HW Hotel Padang are designated as non-smoking to ensure a fresh environment for all guests. There are no pet-friendly rooms available at this time.

HW Hotel Padang Dining & Restaurants

Savour the local flavours and international tastes at HW Hotel Padang's dining establishments.
  • The Padang Restaurant:

    Open daily from 7:00 AM to 10:00 PM, this is where you can enjoy a hearty breakfast buffet featuring local specialties and international favourites. Lunch and dinner offer a selection of Indonesian and Western dishes. Estimated price per person for lunch/dinner is around AUD $20-30.
  • The Lobby Lounge:

    A relaxed setting perfect for a coffee or a light snack. Open from 10:00 AM to 11:00 PM, it’s an ideal spot to unwind after a day of exploring.
The breakfast buffet is a highlight, offering a wide array of fresh fruits, pastries, and hot dishes to start your day right.

HW Hotel Padang Nearby Attractions and Activities

Immerse yourself in the rich culture and natural beauty surrounding HW Hotel Padang. Here are some must-visit spots:
  • Museum Adityawarman:

    Explore the history and cultural heritage of West Sumatra at this fascinating museum, showcasing traditional Minangkabau artifacts and architecture.
  • Padang Beach (Pantai Padang):

    Enjoy a leisurely stroll along the coastline, soak in the ocean breeze, and witness beautiful sunsets.
  • Siti Nurbaya Bridge:

    A picturesque bridge offering scenic views of the city and the Batang Arau River, steeped in local legend.
  • Pasar Raya Padang:

    Experience the vibrant local market, a hub for fresh produce, local crafts, and authentic street food. It’s a fantastic place to get a feel for daily life in Padang.
  • Gedung Juang 45:

    A historical building that played a significant role in Indonesia's struggle for independence, offering a glimpse into the nation's past.
If you are looking for other activities around HW Hotel Padang, check out the best deals on Traveloka: Recommended activities in Padang!

How to Get to HW Hotel Padang from the Airport

Navigating your journey from the airport to HW Hotel Padang is straightforward, with several convenient options available. The airport transfer service of HW Hotel Padang can be arranged to ensure a seamless arrival.
  • Airport Taxi:

    Metered taxis are readily available at the airport. The journey to HW Hotel Padang typically takes around 30-45 minutes, depending on traffic, and would cost approximately AUD $15-25.
  • Ride-hailing Service:

    You can book a ride through a popular ride-hailing service directly from the airport. This is often a cost-effective and convenient option, with prices similar to or slightly less than a metered taxi.
  • Hotel Private Transfer:

    For ultimate convenience and comfort, you can pre-book a private airport transfer directly with HW Hotel Padang. This service ensures a driver will be waiting for you upon arrival. Please contact the hotel for current pricing, which typically ranges from AUD $30-50.
For more information on booking your journey, explore various airport transfer services. Alternatively, you can arrange for the HW Hotel Padang airport transfer directly with the hotel.

Summary of Why You Should Choose to Stay at HW Hotel Padang

When considering your accommodation in Sumatera Barat, HW Hotel Padang stands out for its excellent location, comfortable amenities, and warm hospitality.
  • Prime Location:

    Conveniently situated to explore the best of Padang and its surroundings.
  • Comfortable Rooms:

    A variety of room types to suit different traveller needs, all maintained to a high standard.
  • Essential Facilities:

    Enjoy amenities like Wi-Fi, a swimming pool, and on-site parking.
  • Authentic Dining:

    Experience local and international cuisine at the hotel's restaurant.
  • Value for Money:

    Offering competitive rates, especially when taking advantage of promotions.
Check for current

Room availability at HW Hotel Padang

and secure your preferred dates. For the best rates and a hassle-free experience, we recommend

Booking HW Hotel Padang

through Traveloka. Book budget hotels in Sumatera Barat and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in HW Hotel Padang

Bar, Cafe and Lounge HW Hotel Padang
Bar, Cafe and Lounge
Swimming Pool HW Hotel Padang
Swimming Pool
Functional Hall HW Hotel Padang
Functional Hall
Common Space HW Hotel Padang
Common Space
Lobby HW Hotel Padang
Lobby

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

Food and Drinks

  • Restaurant with AC
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Continental breakfast
  • Early bird breakfast
  • Hot breakfast
  • Poolside bar
  • Snacks

General

  • AC
  • Banquet
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Wedding service

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Transportation

  • Airport transfer
  • Garage
  • Secure parking

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)
  • Ferry terminal shuttle (surcharge)

Family-friendly Facilities

  • Children pool

Things to Do

  • Outdoor pool

Accommodation Policy & General Information in HW Hotel Padang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at HW Hotel Padang
78
Number of floors in HW Hotel Padang
6
Another facilities in HW Hotel Padang
Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked questions about HW Hotel Padang

What are available facilities at HW Hotel Padang?
There are top facilites at HW Hotel Padang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at HW Hotel Padang?
The standard check-in time at HW Hotel Padang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does HW Hotel Padang provide breakfast?
Yes, HW Hotel Padang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of HW Hotel Padang?
HW Hotel Padang has a 3.5-star rating.
How many floors does HW Hotel Padang have?
HW Hotel Padang has 6.
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HW Hotel Padang reviews and ratings

8.3
Very Good
From 6,043 reviews
Provided by travellers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.3

Location

8.5

Service and Facilites

8.3

People often mention about HW Hotel Padang
All
Staff Friendliness (109)
Ambiance (109)
Bedroom (97)
Distance to City Center (93)
Hotel Area (83)
Room Space (77)
Bathroom (76)
Taste (76)
Accessibility (74)
Surroundings (70)
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Traveller Reviews HW Hotel Padang

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
6.8
/10
Reviewed 3 day(s) ago
Waiting for check-in was very long, more than 30 minutes in the check-in queue.
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D***a
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Staycation
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8.4
/10
Reviewed 4 day(s) ago
The check-in process is often slow, resulting in long queues. The room's cutlery is not clean enough, and the kettle for hot water smells really bad. However, other conditions are comfortable and good.
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randhi o.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 1 week(s) ago
The hotel was nice, but our room, M207, smelled really bad of cigarette smoke, as if someone had just finished smoking. There were cigarette butts in front of our room's toilet, and we weren't moved to a new room. I was disappointed.
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1 people find it helpful
D***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very satisfying, fun, and beautiful atmosphere.
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1 people find it helpful
Accommodation's Reply
17 Jun 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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A***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The hotel is clean and comfortable, with complete amenities. It's close to the beach. The service is also excellent and prompt.
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Accommodation's Reply
17 Jun 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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Muhammad
icon-Business
Business
icon-origin-TRAVELOKA
6.7
/10
Reviewed 3 week(s) ago
The bathroom used to be clean and fragrant, but now I'm disappointed after staying dozens of times, now the smell of washing up in the bathroom.
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I***i
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8.5
/10
Reviewed 3 week(s) ago
Pretty good, pretty good.
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1 people find it helpful
Accommodation's Reply
17 Jun 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
6.5
/10
Reviewed 4 week(s) ago
Bathroom needs, such as soap, were neglected. I was disappointed when I wanted to take a shower and found there was no soap. I reported it, but the response took a long time.
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Accommodation's Reply
17 Jun 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Hotel Padang. We have shared your suggestions with our team, and they motivate us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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d***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
It's so much fun, it's as comfortable as being in your own room.
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Accommodation's Reply
18 May 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
If possible, before guests enter the room, spray some air freshener first, so the room is fresh and fragrant... Otherwise, everything is satisfactory...
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Accommodation's Reply
18 May 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Nice and comfortable, close to the city center and the beach.
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Accommodation's Reply
18 May 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Nice and comfortable, close to the city center and the beach
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Accommodation's Reply
18 May 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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A***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Everything is safe and comfortable, recommended!
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Accommodation's Reply
18 May 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Hotel Padang. We have shared your suggestions with our team, and they motivate us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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I***a
icon-Staycation
Staycation
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9.4
/10
Reviewed 9 week(s) ago
Nice room, delicious breakfast menu 👍, only limited car parking area.
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Accommodation's Reply
18 May 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Hotel Padang. We have shared your suggestions with our team, and they motivate us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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S***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Okay, it's really great to stay here, it's really comfortable.
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Accommodation's Reply
20 Apr 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel is very nice and clean and the staff is very friendly ❤️
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1 people find it helpful
Accommodation's Reply
20 Apr 2026
Dear valued guest, hello. We sincerely thank you for choosing HW Hotel Padang as your accommodation in Padang. We deeply appreciate your valuable feedback regarding various aspects of HW Hotel Padang. Your valuable comments have been shared with all our staff and will serve as a great motivation to further improve our services and amenities. Thank you. Sincerely, Sari Habianti, General Manager.
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L***u
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The location is close to the city center, tourist attractions near the beach, various culinary delights are easy to find.
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Accommodation's Reply
20 Apr 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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l***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The staff is friendly, the breakfast menu is delicious, the rooms are clean
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Accommodation's Reply
20 Apr 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.1
/10
Reviewed 12 week(s) ago
As for the room, overall it was comfortable, but the Wi-Fi was not very smooth, and the deposit refund process took a while to check out.
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Accommodation's Reply
17 Jun 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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t***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
overall almost okay the only thing is that the door of the room in room 225 is a bit loose, so people from outside can see into the room, the towels are a bit musty the pillows are not fragrant either otherwise it's okay
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Accommodation's Reply
20 Apr 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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Lobby 4 HW Hotel Padang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.3
Very Good
From 6,043 reviews
Provided by travellers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.3

Location

8.5

Service and Facilites

8.3

People often mention about HW Hotel Padang
All
Staff Friendliness (109)
Ambiance (109)
Bedroom (97)
Distance to City Center (93)
Hotel Area (83)
Room Space (77)
Bathroom (76)
Taste (76)
Accessibility (74)
Surroundings (70)
Sort by
Most Recent
Format
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Preferences
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Traveller Reviews HW Hotel Padang

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
6.8
/10
Reviewed 3 day(s) ago
Waiting for check-in was very long, more than 30 minutes in the check-in queue.
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D***a
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Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 day(s) ago
The check-in process is often slow, resulting in long queues. The room's cutlery is not clean enough, and the kettle for hot water smells really bad. However, other conditions are comfortable and good.
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randhi o.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 1 week(s) ago
The hotel was nice, but our room, M207, smelled really bad of cigarette smoke, as if someone had just finished smoking. There were cigarette butts in front of our room's toilet, and we weren't moved to a new room. I was disappointed.
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1 people find it helpful
D***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very satisfying, fun, and beautiful atmosphere.
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1 people find it helpful
Accommodation's Reply
17 Jun 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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A***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The hotel is clean and comfortable, with complete amenities. It's close to the beach. The service is also excellent and prompt.
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Accommodation's Reply
17 Jun 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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Muhammad
icon-Business
Business
icon-origin-TRAVELOKA
6.7
/10
Reviewed 3 week(s) ago
The bathroom used to be clean and fragrant, but now I'm disappointed after staying dozens of times, now the smell of washing up in the bathroom.
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I***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Pretty good, pretty good.
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1 people find it helpful
Accommodation's Reply
17 Jun 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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Verified Traveler
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Transit
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6.5
/10
Reviewed 4 week(s) ago
Bathroom needs, such as soap, were neglected. I was disappointed when I wanted to take a shower and found there was no soap. I reported it, but the response took a long time.
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Accommodation's Reply
17 Jun 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Hotel Padang. We have shared your suggestions with our team, and they motivate us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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d***o
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Staycation
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9.7
/10
Reviewed 7 week(s) ago
It's so much fun, it's as comfortable as being in your own room.
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Accommodation's Reply
18 May 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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N***a
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Leisure
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9.4
/10
Reviewed 8 week(s) ago
If possible, before guests enter the room, spray some air freshener first, so the room is fresh and fragrant... Otherwise, everything is satisfactory...
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Accommodation's Reply
18 May 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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M***d
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10.0
/10
Reviewed 8 week(s) ago
Nice and comfortable, close to the city center and the beach.
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Accommodation's Reply
18 May 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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M***d
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10.0
/10
Reviewed 8 week(s) ago
Nice and comfortable, close to the city center and the beach
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Accommodation's Reply
18 May 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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A***u
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Staycation
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10.0
/10
Reviewed 9 week(s) ago
Everything is safe and comfortable, recommended!
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Accommodation's Reply
18 May 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Hotel Padang. We have shared your suggestions with our team, and they motivate us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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I***a
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Staycation
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9.4
/10
Reviewed 9 week(s) ago
Nice room, delicious breakfast menu 👍, only limited car parking area.
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Accommodation's Reply
18 May 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Hotel Padang. We have shared your suggestions with our team, and they motivate us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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S***s
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8.5
/10
Reviewed 10 week(s) ago
Okay, it's really great to stay here, it's really comfortable.
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Accommodation's Reply
20 Apr 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel is very nice and clean and the staff is very friendly ❤️
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1 people find it helpful
Accommodation's Reply
20 Apr 2026
Dear valued guest, hello. We sincerely thank you for choosing HW Hotel Padang as your accommodation in Padang. We deeply appreciate your valuable feedback regarding various aspects of HW Hotel Padang. Your valuable comments have been shared with all our staff and will serve as a great motivation to further improve our services and amenities. Thank you. Sincerely, Sari Habianti, General Manager.
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L***u
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8.5
/10
Reviewed 10 week(s) ago
The location is close to the city center, tourist attractions near the beach, various culinary delights are easy to find.
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Accommodation's Reply
20 Apr 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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l***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The staff is friendly, the breakfast menu is delicious, the rooms are clean
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Accommodation's Reply
20 Apr 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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Verified Traveler
icon-Leisure
Leisure
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7.1
/10
Reviewed 12 week(s) ago
As for the room, overall it was comfortable, but the Wi-Fi was not very smooth, and the deposit refund process took a while to check out.
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Accommodation's Reply
17 Jun 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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t***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
overall almost okay the only thing is that the door of the room in room 225 is a bit loose, so people from outside can see into the room, the towels are a bit musty the pillows are not fragrant either otherwise it's okay
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Accommodation's Reply
20 Apr 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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