HW Hotel Padang

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8.3
/10
Very Good
6,090 reviews

What Guests Say About Their Stay

Staff Friendliness (197)
Ambiance (185)
Distance To City Center (183)
Bedroom (181)

D***i

8.5
/ 10
The best overall. The staff are incredibly honest and trustworthy. I left my phone in the room, and the hotel immediately confirmed it after I checked out.
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Verified Traveler

10.0
/ 10
The hotel is close to the beach and the Al Hakim Mosque. It offers easy access to everything and plenty of places to eat. I had a comfortable and satisfying stay at this hotel. Thank you very much for the service and experience.
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Putri W.

10.0
/ 10
The hotel is very comfortable, clean, and the rooms smell nice. The food is delicious. The receptionist and security are friendly. The price is affordable. Overall, it's the best.
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Nofri S. D.

10.0
/ 10
I stayed 1 night in a panoramic suite type room.. the view is Masya Allah... my family and I enjoyed staying here... opening the room window has a direct view of the sea and swimming pool Hw... All the staff are kind and their service is fast.. thank you Hw
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E***a

9.1
/ 10
The room was spacious and clean, making it comfortable. It's also close to the beach and a central dining area. It was a real treat. If I go to Padang again, I'll definitely choose this place!
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In the Area
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Jl. Hayam Wuruk No. 16, Padang Barat, Padang Barat, Padang, Sumatera Barat, Indonesia, 25118

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
HW Hotel Padang is located in area / city West Padang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
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Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around HW Hotel Padang

Jl. Hayam Wuruk No. 16, Padang Barat, Padang Barat, Padang, Sumatera Barat, Indonesia, 25118
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Lobby HW Hotel Padang
Lobby 2 HW Hotel Padang

Discover More About HW Hotel Padang

The Charm of HW Hotel Padang: Your Gateway to West Sumatra

Welcome to HW Hotel Padang, a premier accommodation choice for travellers seeking comfort, convenience, and a genuine taste of West Sumatra. Nestled in the vibrant city of Padang, this hotel offers a perfect blend of modern amenities and local charm, making it an ideal base for exploring the rich culture and stunning landscapes of Indonesia. Whether you're planning a business trip or a leisurely holiday, HW Hotel Padang promises a memorable stay. Rates at HW Hotel Padang start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of HW Hotel Padang

HW Hotel Padang is strategically situated in the heart of Padang, Jl. Hayam Wuruk No. 16, Padang Barat, Padang Barat, Padang, Sumatra Barat, Indonesia, 25118. This prime location places you within easy reach of the city's key attractions and business districts. The hotel is conveniently located approximately 30 minutes from Minangkabau International Airport (PDG), offering straightforward access for arriving and departing guests. The surrounding area is a hub of activity, with a variety of local eateries and shops just a short stroll away, allowing you to immerse yourself in the local atmosphere. For those looking to explore further, the hotel's proximity to main thoroughfares makes it easy to access public transport options and navigate the city.

Guest Facilities and Services at HW Hotel Padang

Guest facilities at HW Hotel Padang are designed to ensure a comfortable and hassle-free stay. The hotel provides essential amenities that cater to the needs of modern travellers. Enjoy complimentary high-speed Wi-Fi throughout the property, perfect for staying connected. A dedicated 24-hour front desk is available to assist with any queries or requests, ensuring round-the-clock support. For your peace of mind, secure luggage storage is also available. While specific dining hours are not detailed, the hotel aims to provide a pleasant breakfast experience, often featuring a selection of local and international dishes to start your day right.

Room Information and Stay Experience at HW Hotel Padang

Discover a range of well-appointed rooms at HW Hotel Padang, each designed to offer a sanctuary of comfort and relaxation. The Room types of HW Hotel Padang cater to various traveller needs, ensuring a pleasant stay for solo adventurers, couples, and families alike. Each room is meticulously maintained, featuring comfortable bedding, crisp linens, and effective climate control systems to ensure a pleasant temperature regardless of the external weather. Modern bathrooms are kept to a high standard of cleanliness, providing a refreshing space to unwind. Guests can expect a peaceful environment conducive to rest and rejuvenation after a day of exploring Padang.

Recommended Nearby Dining and Cafes around HW Hotel Padang

Padang is renowned for its culinary delights, and HW Hotel Padang is perfectly positioned to let you explore this vibrant food scene. Within walking distance, you'll find numerous local restaurants and cafes serving authentic Minangkabau cuisine, famous for its rich flavours and spices. Enjoy a hearty breakfast at a nearby cafe, perhaps with a strong local coffee, or indulge in a traditional Padang lunch. The hotel itself may offer dining options, providing convenient choices for guests. Exploring the local food landscape is an essential part of the Padang experience, and the hotel's location makes it easy to sample the best of what the city has to offer.

Popular Attractions and Activities near HW Hotel Padang

Padang and its surrounding areas offer a wealth of attractions for every type of traveller. Explore the historical significance of the **Old Town of Padang**, with its colonial-era architecture. Take a scenic drive to **Pagaruyung Palace**, a stunning replica of the traditional Minangkabau royal palace, offering a glimpse into the region's rich history. For nature lovers, a visit to **Harau Valley** is a must, known for its dramatic cliffs, waterfalls, and lush greenery. Experience the vibrant local culture at the **Pasar Raya Padang**, a bustling traditional market where you can find local crafts, textiles, and delicious street food. Don't miss the opportunity to visit **Batu Malin Kundang**, a famous rock formation steeped in local legend. If you are looking for other activities around HW Hotel Padang, check out the best deals on Traveloka: Recommended activities in Padang!

How to Get to HW Hotel Padang from the Airport

Navigating your journey from Minangkabau International Airport (PDG) to HW Hotel Padang is straightforward, with several convenient transportation options available. The **Airport transfer service of HW Hotel Padang** can be easily accessed. To understand **How to get to HW Hotel Padang**, consider the following: *

Airport Shuttle Bus:

Regular shuttle buses operate from the airport to various points in the city, often including stops near the hotel's vicinity. *

Public Metered Taxis:

Taxis are readily available at the airport's designated taxi stands. Ensure the meter is used for a fair fare. *

Rideshare Services:

You can also opt for a rideshare service, which can be booked via a mobile app. For a seamless travel experience, you can pre-book your Airport transfer service or arrange for a taxi upon arrival.

Summary of Why You Should Choose HW Hotel Padang

HW Hotel Padang stands out as an excellent choice for Australian travellers seeking a comfortable and well-located base in West Sumatra. Its prime location offers easy access to local attractions and amenities, while the hotel's commitment to guest comfort ensures a relaxing stay. With friendly service and essential facilities, it provides great value for money. * **Convenient Location:** Situated in the heart of Padang, close to local culture and transport links. * **Comfortable Accommodation:** Well-maintained rooms with essential amenities for a restful stay. * **Helpful Service:** A 24-hour front desk ready to assist with your needs. Ready to experience the best of Padang? **Check room availability at HW Hotel Padang** and **Book HW Hotel Padang** today through Traveloka for a seamless booking experience. Book budget hotels in Sumatera Barat and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in HW Hotel Padang

Bar, Cafe and Lounge HW Hotel Padang
Bar, Cafe and Lounge
Swimming Pool HW Hotel Padang
Swimming Pool
Functional Hall HW Hotel Padang
Functional Hall
Common Space HW Hotel Padang
Common Space
Lobby HW Hotel Padang
Lobby

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

Food and Drinks

  • Restaurant with AC
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Continental breakfast
  • Early bird breakfast
  • Hot breakfast
  • Poolside bar
  • Snacks

General

  • AC
  • Banquet
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Wedding service

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Transportation

  • Airport transfer
  • Garage
  • Secure parking

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)
  • Ferry terminal shuttle (surcharge)

Family-friendly Facilities

  • Children pool

Things to Do

  • Outdoor pool

Accommodation Policy & General Information in HW Hotel Padang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at HW Hotel Padang
78
Number of floors in HW Hotel Padang
6
Another facilities in HW Hotel Padang
Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked questions about HW Hotel Padang

What are available facilities at HW Hotel Padang?
There are top facilites at HW Hotel Padang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at HW Hotel Padang?
The standard check-in time at HW Hotel Padang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does HW Hotel Padang provide breakfast?
Yes, HW Hotel Padang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of HW Hotel Padang?
HW Hotel Padang has a 3.5-star rating.
How many floors does HW Hotel Padang have?
HW Hotel Padang has 6.
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HW Hotel Padang reviews and ratings

8.3
Very Good
From 6,090 reviews
Provided by travellers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.3

Location

8.5

Service and Facilites

8.3

People often mention about HW Hotel Padang
All
Staff Friendliness (115)
Ambiance (114)
Bedroom (101)
Distance to City Center (96)
Hotel Area (88)
Bathroom (81)
Room Space (79)
Taste (78)
Accessibility (76)
Surroundings (71)
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Traveller Reviews HW Hotel Padang

Number of reviews per page
20
40
Customer reviews
R***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
If you can catch the sunset, the view from the room is good.
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Y***i
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The service is friendly, and the environment is also pleasant.
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N***a
icon-origin-TRAVELOKA
6.3
/10
Reviewed 2 week(s) ago
I found the cleaning service and security guards in the lobby impolite. They stared at us from the moment we arrived until we left, which was unpleasant.
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Febbiyo F. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Friendly staff and close access to everywhere.
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Z***l
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
Good service, clean room, only the room I stayed in was not soundproof, I could hear the sound of the machine outside the room.
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Accommodation's Reply
27 Jul 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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M***o
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
It's friendly and clean, and it's complete.
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Accommodation's Reply
27 Jul 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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I***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 3 week(s) ago
At the initial check-in, they didn't give me a Wi-Fi pass, so I was too lazy to go back and ask for one. And the toilet was yellow and very dirty. The AC wasn't very cold and was noisy, and the hairdryer was also clogged, and when I used it, it turned off by itself and wouldn't turn on. Please check the cleanliness of the rooms on the first floor. You paid quite a bit for a large room, but they didn't pay attention to cleanliness and amenities. But the breakfast was delicious.
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Accommodation's Reply
27 Jul 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Hotel Padang. We have shared your suggestions with our team, and they motivate us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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Nadia F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly, the hotel is clean and comfortable.
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Accommodation's Reply
27 Jul 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Hotel Padang. We have shared your suggestions with our team, and they motivate us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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Alivasei
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Strategic location, friendly staff, nice rooms, swimming pool, it's really fun.
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Accommodation's Reply
27 Jul 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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ANTONIUS
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The staff was very friendly and the rooms were all new. It's also convenient to entertainment venues, about 10 minutes away. The breakfast was also delicious.
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Accommodation's Reply
27 Jul 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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D***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The best overall. The staff are incredibly honest and trustworthy. I left my phone in the room, and the hotel immediately confirmed it after I checked out.
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2 people find it helpful
Accommodation's Reply
27 Jul 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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M***i
icon-origin-TRAVELOKA
8.1
/10
Reviewed 5 week(s) ago
The room booked was non-smoking, but the room given was smoking, it smelled of cigarettes.
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1 people find it helpful
Accommodation's Reply
27 Jul 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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S***a
icon-origin-TRAVELOKA
6.0
/10
Reviewed 6 week(s) ago
The room didn't match the photos, smelled bad, was dim, and was creepy. Bringing babies is highly not recommended. It's very cheap, but it's not suitable for families, especially those with children. The staff was nice and friendly, but the room environment was very poor.
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D***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
On my second day at the Smart King Hotel, the towels smelled distinctly of Bayclin and were a bit worn. Suggestions: The bathroom needs some work; the sink lacks soap.
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Accommodation's Reply
27 Jul 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
6.8
/10
Reviewed 7 week(s) ago
Waiting for check-in was very long, more than 30 minutes in the check-in queue.
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2 people find it helpful
D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
The check-in process is often slow, resulting in long queues. The room's cutlery is not clean enough, and the kettle for hot water smells really bad. However, other conditions are comfortable and good.
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Accommodation's Reply
27 Jul 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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randhi o.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 8 week(s) ago
The hotel was nice, but our room, M207, smelled really bad of cigarette smoke, as if someone had just finished smoking. There were cigarette butts in front of our room's toilet, and we weren't moved to a new room. I was disappointed.
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1 people find it helpful
Accommodation's Reply
27 Jul 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Hotel Padang. We have shared your suggestions with our team, and they motivate us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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D***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Very satisfying, fun, and beautiful atmosphere.
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2 people find it helpful
Accommodation's Reply
17 Jun 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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A***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
The hotel is clean and comfortable, with complete amenities. It's close to the beach. The service is also excellent and prompt.
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Accommodation's Reply
17 Jun 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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Muhammad
icon-Business
Business
icon-origin-TRAVELOKA
6.7
/10
Reviewed 10 week(s) ago
The bathroom used to be clean and fragrant, but now I'm disappointed after staying dozens of times, now the smell of washing up in the bathroom.
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1 people find it helpful
Number of reviews per page
20
40

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Lobby 4 HW Hotel Padang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.3
Very Good
From 6,090 reviews
Provided by travellers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.3

Location

8.5

Service and Facilites

8.3

People often mention about HW Hotel Padang
All
Staff Friendliness (115)
Ambiance (114)
Bedroom (101)
Distance to City Center (96)
Hotel Area (88)
Bathroom (81)
Room Space (79)
Taste (78)
Accessibility (76)
Surroundings (71)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews HW Hotel Padang

Number of reviews per page
20
40
Customer reviews
R***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
If you can catch the sunset, the view from the room is good.
Translated by Google Icon
See original
Find this review helpful?
Y***i
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The service is friendly, and the environment is also pleasant.
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N***a
icon-origin-TRAVELOKA
6.3
/10
Reviewed 2 week(s) ago
I found the cleaning service and security guards in the lobby impolite. They stared at us from the moment we arrived until we left, which was unpleasant.
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Febbiyo F. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Friendly staff and close access to everywhere.
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Z***l
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
Good service, clean room, only the room I stayed in was not soundproof, I could hear the sound of the machine outside the room.
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Accommodation's Reply
27 Jul 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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M***o
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
It's friendly and clean, and it's complete.
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Find this review helpful?
Accommodation's Reply
27 Jul 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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I***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 3 week(s) ago
At the initial check-in, they didn't give me a Wi-Fi pass, so I was too lazy to go back and ask for one. And the toilet was yellow and very dirty. The AC wasn't very cold and was noisy, and the hairdryer was also clogged, and when I used it, it turned off by itself and wouldn't turn on. Please check the cleanliness of the rooms on the first floor. You paid quite a bit for a large room, but they didn't pay attention to cleanliness and amenities. But the breakfast was delicious.
Read More
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Accommodation's Reply
27 Jul 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Hotel Padang. We have shared your suggestions with our team, and they motivate us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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Nadia F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly, the hotel is clean and comfortable.
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Accommodation's Reply
27 Jul 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Hotel Padang. We have shared your suggestions with our team, and they motivate us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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Profile Picture
Alivasei
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Strategic location, friendly staff, nice rooms, swimming pool, it's really fun.
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Accommodation's Reply
27 Jul 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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ANTONIUS
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The staff was very friendly and the rooms were all new. It's also convenient to entertainment venues, about 10 minutes away. The breakfast was also delicious.
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Accommodation's Reply
27 Jul 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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D***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The best overall. The staff are incredibly honest and trustworthy. I left my phone in the room, and the hotel immediately confirmed it after I checked out.
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2 people find it helpful
Accommodation's Reply
27 Jul 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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M***i
icon-origin-TRAVELOKA
8.1
/10
Reviewed 5 week(s) ago
The room booked was non-smoking, but the room given was smoking, it smelled of cigarettes.
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1 people find it helpful
Accommodation's Reply
27 Jul 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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S***a
icon-origin-TRAVELOKA
6.0
/10
Reviewed 6 week(s) ago
The room didn't match the photos, smelled bad, was dim, and was creepy. Bringing babies is highly not recommended. It's very cheap, but it's not suitable for families, especially those with children. The staff was nice and friendly, but the room environment was very poor.
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D***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
On my second day at the Smart King Hotel, the towels smelled distinctly of Bayclin and were a bit worn. Suggestions: The bathroom needs some work; the sink lacks soap.
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Accommodation's Reply
27 Jul 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
6.8
/10
Reviewed 7 week(s) ago
Waiting for check-in was very long, more than 30 minutes in the check-in queue.
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2 people find it helpful
D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
The check-in process is often slow, resulting in long queues. The room's cutlery is not clean enough, and the kettle for hot water smells really bad. However, other conditions are comfortable and good.
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Accommodation's Reply
27 Jul 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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randhi o.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 8 week(s) ago
The hotel was nice, but our room, M207, smelled really bad of cigarette smoke, as if someone had just finished smoking. There were cigarette butts in front of our room's toilet, and we weren't moved to a new room. I was disappointed.
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1 people find it helpful
Accommodation's Reply
27 Jul 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Hotel Padang. We have shared your suggestions with our team, and they motivate us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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D***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Very satisfying, fun, and beautiful atmosphere.
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2 people find it helpful
Accommodation's Reply
17 Jun 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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A***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
The hotel is clean and comfortable, with complete amenities. It's close to the beach. The service is also excellent and prompt.
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Accommodation's Reply
17 Jun 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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Muhammad
icon-Business
Business
icon-origin-TRAVELOKA
6.7
/10
Reviewed 10 week(s) ago
The bathroom used to be clean and fragrant, but now I'm disappointed after staying dozens of times, now the smell of washing up in the bathroom.
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1 people find it helpful
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