HW Hotel Padang

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8.3
/10
Very Good
6,124 reviews

What Guests Say About Their Stay

S***g

8.4
/ 10
Very delicious breakfast, friendly and helpful staff, near town and can walk around. Sunrise and sunset view. Awesome!

D***i

8.5
/ 10
The best overall. The staff are incredibly honest and trustworthy. I left my phone in the room, and the hotel immediately confirmed it after I checked out.
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Verified Traveler

10.0
/ 10
The hotel is close to the beach and the Al Hakim Mosque. It offers easy access to everything and plenty of places to eat. I had a comfortable and satisfying stay at this hotel. Thank you very much for the service and experience.
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Putri W.

10.0
/ 10
The hotel is very comfortable, clean, and the rooms smell nice. The food is delicious. The receptionist and security are friendly. The price is affordable. Overall, it's the best.
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Nofri S. D.

10.0
/ 10
I stayed 1 night in a panoramic suite type room.. the view is Masya Allah... my family and I enjoyed staying here... opening the room window has a direct view of the sea and swimming pool Hw... All the staff are kind and their service is fast.. thank you Hw
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In the Area
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Jl. Hayam Wuruk No. 16, Padang Barat, Padang Barat, Padang, Sumatera Barat, Indonesia, 25118

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
HW Hotel Padang is located in area / city West Padang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around HW Hotel Padang

Jl. Hayam Wuruk No. 16, Padang Barat, Padang Barat, Padang, Sumatera Barat, Indonesia, 25118
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Lobby HW Hotel Padang
Lobby 2 HW Hotel Padang

Discover More About HW Hotel Padang

Welcome to HW Hotel Padang, your premier destination for an unforgettable stay in the vibrant heart of Sumatera Barat, Indonesia. We pride ourselves on offering a blend of comfort, convenience, and exceptional service, making us the ideal choice for both leisure and business travelers. Discover the unique charm of Padang with a stay that promises relaxation and easy access to the region's most captivating sights and sounds. Room rates at HW Hotel Padang start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

HW Hotel Padang Location

Nestled in the bustling district of Padang, HW Hotel Padang is strategically situated at Jl. Hayam Wuruk No. 16, Padang Barat, Padang Barat, Padang, Sumatra Barat, Indonesia, 25118. Our prime location places you just a short distance from the city center, offering a perfect balance between accessibility and tranquility. You'll find yourself conveniently located near major transportation routes, ensuring seamless travel throughout Sumatera Barat. The atmosphere surrounding HW Hotel Padang is one of vibrant local life, with easy access to authentic culinary experiences and cultural hubs. Whether you're here for business or pleasure, our location provides a gateway to exploring the rich heritage and natural beauty of Padang.

HW Hotel Padang Facilities & Services

Facilities for guests at HW Hotel Padang are designed to enhance your comfort and convenience throughout your stay. We offer a comprehensive range of amenities to cater to every need.

  • Swimming Pool: Take a refreshing dip in our sparkling swimming pool, open daily from 7:00 AM to 7:00 PM. Access is complimentary for all hotel guests.
  • Fitness Center: Maintain your workout routine at our well-equipped fitness center, available from 6:00 AM to 9:00 PM. Entry is free for guests.
  • Spa and Wellness Center: Indulge in rejuvenating treatments at our serene spa. Operating hours are from 10:00 AM to 8:00 PM, with services priced starting from PHP 1,500.
  • Children's Play Area: Little ones can enjoy supervised fun at our dedicated children's play area, open from 9:00 AM to 6:00 PM. This facility is free for guests with children.
  • Business Center: For our business travelers, a fully equipped business center is available from 8:00 AM to 6:00 PM, with printing and copying services available at competitive rates.
  • Complimentary Wi-Fi: Stay connected with high-speed Wi-Fi available throughout the hotel premises, free of charge for all guests.
  • Free Parking: We offer ample free parking space for guests who are traveling by car, ensuring a hassle-free arrival and departure.
  • 24-Hour Front Desk: Our friendly and professional staff are available around the clock to assist you with any requests or inquiries.

HW Hotel Padang Room Types

Explore the diverse room types of HW Hotel Padang, each meticulously designed to offer a comfortable and relaxing sanctuary. We provide a range of accommodations to suit every preference and travel need.

  • Deluxe Room: Enjoy a comfortable stay in our Deluxe Rooms, available with either a City View or Garden View. These rooms are strictly non-smoking and feature a modern en-suite bathroom. Some Deluxe Rooms are equipped with a bathtub.
  • Executive Room: Our Executive Rooms offer enhanced space and amenities, with options for City View or Ocean View. These rooms are non-smoking and include a bathtub for your added relaxation.
  • Suite: Experience the pinnacle of luxury in our spacious Suites, boasting panoramic City Views. These premium accommodations are non-smoking and feature a separate living area and a luxurious bathtub.
  • Family Room: Perfect for families, our Family Rooms are designed to accommodate multiple guests comfortably. These rooms offer ample space and are available with various views. Please inquire about bathtub availability when booking.

HW Hotel Padang is pleased to offer a limited number of pet-friendly rooms. An additional cleaning fee of PHP 500 per pet, per stay, will apply to ensure the comfort of all our guests. Please inform us of your pet's needs at the time of booking.

HW Hotel Padang Dining & Restaurants

Savor a culinary journey at HW Hotel Padang, where our on-site dining venues offer a delightful array of flavors to satisfy every palate. From local delicacies to international favorites, our restaurants promise a memorable gastronomic experience.

  • The Padang Terrace Restaurant: Our main restaurant offers a lavish breakfast buffet from 6:00 AM to 10:00 AM, with an estimated price of PHP 450 per person. For lunch and dinner, enjoy an à la carte menu featuring authentic Minangkabau cuisine and international dishes. Lunch is served from 12:00 PM to 3:00 PM, and dinner from 6:00 PM to 10:00 PM.
  • Skyline Lounge: Unwind with breathtaking city views at our rooftop bar, open from 4:00 PM to 12:00 AM. Enjoy a selection of cocktails, mocktails, and light snacks. Small bites are priced from PHP 200, and signature cocktails start at PHP 350.
  • Coffee Corner: Grab a quick coffee and pastry at our cozy coffee corner, operating from 7:00 AM to 7:00 PM. Enjoy freshly brewed coffee and a variety of baked goods, with prices starting from PHP 150.

HW Hotel Padang Nearby Attractions and Activities

Immerse yourself in the vibrant culture and natural beauty surrounding HW Hotel Padang. Our prime location offers easy access to a wealth of attractions and activities that showcase the best of Sumatera Barat.

  • Museum Adityawarman: Discover the rich history and cultural heritage of West Sumatra at this fascinating museum, located just a short drive from the hotel.
  • Siti Nurbaya Bridge: A beloved landmark offering scenic views of the Batang Arau River and the city, perfect for a leisurely stroll and photography.
  • Padang Beach (Pantai Padang): Enjoy the coastal charm of Padang at its popular beachfront, ideal for relaxing, enjoying local snacks, and watching the sunset.
  • Jalan Pemuda (Padang's Main Street): Explore the heart of the city, with its array of shops, local eateries, and vibrant street life.
  • Masjid Raya Sumatera Barat (Grand Mosque of West Sumatra): Admire the stunning architecture of this iconic religious site, a significant landmark in Padang.

If you are looking for other activities around HW Hotel Padang, check out the best deals on Traveloka: Recommended activities in Padang!

How to Get to HW Hotel Padang from the Airport

Navigating your journey to HW Hotel Padang from the airport is made simple with various transportation options. Whether you prefer convenience or a more local experience, we've got you covered. The airport transfer service of HW Hotel Padang is designed to make your arrival as smooth as possible.

  • Hotel Private Airport Transfer: For the utmost convenience, pre-book our private airport transfer service. Our driver will meet you at the arrival hall and whisk you directly to the hotel. The estimated cost is PHP 800, and this can be arranged through our concierge.
  • Metered Taxis: Official airport taxis are readily available outside the arrival terminals. Ensure the meter is used for a fair fare, which typically ranges from PHP 250 to PHP 400, depending on traffic.
  • Ride-hailing Services: You can easily book a ride-hailing service through your smartphone app upon arrival. This is a convenient and often cost-effective option, with fares usually between PHP 200 and PHP 350.
  • Local Transport: For a more immersive local experience, you can opt for local minibuses (angkot) or other public transport options. This is the most budget-friendly choice, with fares as low as PHP 20, but may require transfers and can be less direct.

For seamless travel, consider booking airport transfer services in advance, or inquire about the HW Hotel Padang airport transfer upon booking your stay.

Summary of Why You Should Choose to Stay at HW Hotel Padang

Choosing HW Hotel Padang means opting for a memorable and comfortable experience in Sumatera Barat. We are dedicated to providing exceptional service and a welcoming atmosphere for all our guests. Discover the convenience and quality that make us a top choice for accommodation in Padang.

  • Prime Location: Enjoy easy access to the city's main attractions, business districts, and cultural sites.
  • Excellent Facilities: From our refreshing swimming pool to our well-equipped fitness center and relaxing spa, we have amenities to suit every need.
  • Comfortable Rooms: Experience a restful stay in our thoughtfully designed rooms, offering a variety of views and amenities.
  • Delicious Dining: Indulge in a range of culinary delights at our on-site restaurants and lounge.
  • Exceptional Service: Our friendly and professional staff are committed to ensuring your stay is pleasant and memorable.

Check Room availability at HW Hotel Padang and secure your preferred dates today. For the best rates and a seamless booking process, we recommend Booking HW Hotel Padang through Traveloka. Explore more options and plan your trip with ease:

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All facilities in HW Hotel Padang

Bar, Cafe and Lounge HW Hotel Padang
Bar, Cafe and Lounge
Swimming Pool HW Hotel Padang
Swimming Pool
Functional Hall HW Hotel Padang
Functional Hall
Common Space HW Hotel Padang
Common Space
Lobby HW Hotel Padang
Lobby

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • WiFi in public area

General

  • AC
  • Banquet
  • Heater
  • Swimming pool
  • Smoking area
  • Terrace

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Supermarket

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Wedding service

Food and Drinks

  • Breakfast
  • Buffet breakfast
  • Continental breakfast
  • Poolside bar
  • Snacks

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Business facilities

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Transportation

  • Garage
  • Secure parking

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Ferry terminal shuttle (surcharge)

Family-friendly Facilities

  • Children pool

Accessibilty

  • Wheelchair accessible

Things to Do

  • Outdoor pool

Accommodation Policy & General Information in HW Hotel Padang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at HW Hotel Padang
78
Number of floors in HW Hotel Padang
6
Another facilities in HW Hotel Padang
Coffee/tea in lobby, Coffee shop, 24-hour room service, Room service, WiFi in public area

Frequently asked question in HW Hotel Padang

What are available facilities at HW Hotel Padang?
There are top facilites at HW Hotel Padang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at HW Hotel Padang?
The standard check-in time at HW Hotel Padang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does HW Hotel Padang provide breakfast?
Yes, HW Hotel Padang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of HW Hotel Padang?
HW Hotel Padang is a 3.5-star hotel.
How many floors does HW Hotel Padang have?
HW Hotel Padang has 6 floors.
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More Reviews from Other Guests in HW Hotel Padang

8.3
Very Good
From 6,124 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.3

Location

8.5

Service and Facilites

8.3

People often mention about HW Hotel Padang
All
Staff Friendliness (119)
Ambiance (116)
Bedroom (104)
Distance to City Center (97)
Hotel Area (89)
Bathroom (84)
Taste (82)
Room Space (81)
Accessibility (78)
Surroundings (74)
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Traveler Reviews HW Hotel Padang

Number of reviews per page
20
40
Customer reviews
Profile Picture
Qori L.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
I love staying here, even though the chicken porridge was salty this morning hehehe
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R***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
I've stayed at HW Hotel in May 2026. It was a better, modern room on the opposite side. Now, in room 204, the room seems smaller and the bathroom looks dilapidated. The towel is not white. Breakfast is very good. Staff are friendly.
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Alivasei
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Clean rooms, friendly staff, strategic hotel, good in general, close to the city center.
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Ristika a. s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I really like the hotel, it's comfortable 👍🏻
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R***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
It's really okay, the place is clean.
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S***i
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
I booked a panoramic suite room, which is non-smoking. The room was large and spacious. It was quite clean, but the bathroom was very small (only about 1 x 0.5 m). The toilet bidet leaked, making the toilet area constantly wet. Oh yes, there are only two rooms of this type: one smoking room with a bathtub, and the non-smoking room without a bathtub. The non-smoking room is on the 7th floor, and the elevator only goes to 6, so you have to climb one more flight of stairs. The breakfast was mediocre and lacked any interesting variety. Overall, I wouldn't stay here again.
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M***i
icon-origin-TRAVELOKA
9.0
/10
Reviewed 5 week(s) ago
Waiting for check-in can take up to an hour.
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S***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
Very delicious breakfast, friendly and helpful staff, near town and can walk around. Sunrise and sunset view. Awesome!
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Always the kids' favorite hotel. They don't want to go to any other hotel, it's the most HW-HW.
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R***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
If you can catch the sunset, the view from the room is good.
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Y***i
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
The service is friendly, and the environment is also pleasant.
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N***a
icon-origin-TRAVELOKA
6.3
/10
Reviewed 7 week(s) ago
I found the cleaning service and security guards in the lobby impolite. They stared at us from the moment we arrived until we left, which was unpleasant.
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Febbiyo F. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Friendly staff and close access to everywhere.
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Z***l
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
Good service, clean room, only the room I stayed in was not soundproof, I could hear the sound of the machine outside the room.
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Accommodation's Reply
27 Jul 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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M***o
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
It's friendly and clean, and it's complete.
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Accommodation's Reply
27 Jul 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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I***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 8 week(s) ago
At the initial check-in, they didn't give me a Wi-Fi pass, so I was too lazy to go back and ask for one. And the toilet was yellow and very dirty. The AC wasn't very cold and was noisy, and the hairdryer was also clogged, and when I used it, it turned off by itself and wouldn't turn on. Please check the cleanliness of the rooms on the first floor. You paid quite a bit for a large room, but they didn't pay attention to cleanliness and amenities. But the breakfast was delicious.
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Accommodation's Reply
27 Jul 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Hotel Padang. We have shared your suggestions with our team, and they motivate us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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Nadia F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The hotel staff is very friendly, the hotel is clean and comfortable.
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Accommodation's Reply
27 Jul 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Hotel Padang. We have shared your suggestions with our team, and they motivate us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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Alivasei
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Strategic location, friendly staff, nice rooms, swimming pool, it's really fun.
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Accommodation's Reply
27 Jul 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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ANTONIUS
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The staff was very friendly and the rooms were all new. It's also convenient to entertainment venues, about 10 minutes away. The breakfast was also delicious.
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Accommodation's Reply
27 Jul 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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D***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The best overall. The staff are incredibly honest and trustworthy. I left my phone in the room, and the hotel immediately confirmed it after I checked out.
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2 people find it helpful
Accommodation's Reply
27 Jul 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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Number of reviews per page
20
40

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Book Your Stay Now
Lobby 4 HW Hotel Padang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.3
Very Good
From 6,124 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.3

Location

8.5

Service and Facilites

8.3

People often mention about HW Hotel Padang
All
Staff Friendliness (119)
Ambiance (116)
Bedroom (104)
Distance to City Center (97)
Hotel Area (89)
Bathroom (84)
Taste (82)
Room Space (81)
Accessibility (78)
Surroundings (74)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews HW Hotel Padang

Number of reviews per page
20
40
Customer reviews
Profile Picture
Qori L.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
I love staying here, even though the chicken porridge was salty this morning hehehe
Translated by Google Icon
See original
Find this review helpful?
R***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
I've stayed at HW Hotel in May 2026. It was a better, modern room on the opposite side. Now, in room 204, the room seems smaller and the bathroom looks dilapidated. The towel is not white. Breakfast is very good. Staff are friendly.
Find this review helpful?
Profile Picture
Alivasei
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Clean rooms, friendly staff, strategic hotel, good in general, close to the city center.
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Profile Picture
Ristika a. s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I really like the hotel, it's comfortable 👍🏻
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R***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
It's really okay, the place is clean.
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S***i
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
I booked a panoramic suite room, which is non-smoking. The room was large and spacious. It was quite clean, but the bathroom was very small (only about 1 x 0.5 m). The toilet bidet leaked, making the toilet area constantly wet. Oh yes, there are only two rooms of this type: one smoking room with a bathtub, and the non-smoking room without a bathtub. The non-smoking room is on the 7th floor, and the elevator only goes to 6, so you have to climb one more flight of stairs. The breakfast was mediocre and lacked any interesting variety. Overall, I wouldn't stay here again.
Read More
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M***i
icon-origin-TRAVELOKA
9.0
/10
Reviewed 5 week(s) ago
Waiting for check-in can take up to an hour.
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S***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
Very delicious breakfast, friendly and helpful staff, near town and can walk around. Sunrise and sunset view. Awesome!
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Always the kids' favorite hotel. They don't want to go to any other hotel, it's the most HW-HW.
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R***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
If you can catch the sunset, the view from the room is good.
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Y***i
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
The service is friendly, and the environment is also pleasant.
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N***a
icon-origin-TRAVELOKA
6.3
/10
Reviewed 7 week(s) ago
I found the cleaning service and security guards in the lobby impolite. They stared at us from the moment we arrived until we left, which was unpleasant.
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Febbiyo F. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Friendly staff and close access to everywhere.
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Z***l
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
Good service, clean room, only the room I stayed in was not soundproof, I could hear the sound of the machine outside the room.
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Find this review helpful?
Accommodation's Reply
27 Jul 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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M***o
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
It's friendly and clean, and it's complete.
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Accommodation's Reply
27 Jul 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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I***i
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Leisure
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8.3
/10
Reviewed 8 week(s) ago
At the initial check-in, they didn't give me a Wi-Fi pass, so I was too lazy to go back and ask for one. And the toilet was yellow and very dirty. The AC wasn't very cold and was noisy, and the hairdryer was also clogged, and when I used it, it turned off by itself and wouldn't turn on. Please check the cleanliness of the rooms on the first floor. You paid quite a bit for a large room, but they didn't pay attention to cleanliness and amenities. But the breakfast was delicious.
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Accommodation's Reply
27 Jul 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Hotel Padang. We have shared your suggestions with our team, and they motivate us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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Nadia F.
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Leisure
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9.7
/10
Reviewed 9 week(s) ago
The hotel staff is very friendly, the hotel is clean and comfortable.
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Accommodation's Reply
27 Jul 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Hotel Padang. We have shared your suggestions with our team, and they motivate us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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Alivasei
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Strategic location, friendly staff, nice rooms, swimming pool, it's really fun.
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Accommodation's Reply
27 Jul 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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ANTONIUS
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8.5
/10
Reviewed 9 week(s) ago
The staff was very friendly and the rooms were all new. It's also convenient to entertainment venues, about 10 minutes away. The breakfast was also delicious.
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Accommodation's Reply
27 Jul 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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D***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The best overall. The staff are incredibly honest and trustworthy. I left my phone in the room, and the hotel immediately confirmed it after I checked out.
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2 people find it helpful
Accommodation's Reply
27 Jul 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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