M***d

10.0

/10

Reviewed 17 hour(s) ago

Nice and comfortable, close to the city center and the beach.

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M***d

10.0

/10

Reviewed 17 hour(s) ago

Nice and comfortable, close to the city center and the beach

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A***u

Staycation

10.0

/10

Reviewed 1 week(s) ago

Everything is safe and comfortable, recommended!

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I***a

Staycation

9.4

/10

Reviewed 2 week(s) ago

Nice room, delicious breakfast menu 👍, only limited car parking area.

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S***s

8.5

/10

Reviewed 2 week(s) ago

Okay, it's really great to stay here, it's really comfortable.

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Accommodation's Reply

20 Apr 2026

Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager

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M***a

10.0

/10

Reviewed 2 week(s) ago

The hotel is very nice and clean and the staff is very friendly ❤️

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Accommodation's Reply

20 Apr 2026

Dear valued guest, hello. We sincerely thank you for choosing HW Hotel Padang as your accommodation in Padang. We deeply appreciate your valuable feedback regarding various aspects of HW Hotel Padang. Your valuable comments have been shared with all our staff and will serve as a great motivation to further improve our services and amenities. Thank you. Sincerely, Sari Habianti, General Manager.

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L***u

8.5

/10

Reviewed 3 week(s) ago

The location is close to the city center, tourist attractions near the beach, various culinary delights are easy to find.

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Accommodation's Reply

20 Apr 2026

Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager

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l***y

Leisure

10.0

/10

Reviewed 4 week(s) ago

The staff is friendly, the breakfast menu is delicious, the rooms are clean

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Accommodation's Reply

20 Apr 2026

Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager

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Verified Traveler

Leisure

7.1

/10

Reviewed 5 week(s) ago

As for the room, overall it was comfortable, but the Wi-Fi was not very smooth, and the deposit refund process took a while to check out.

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t***h

Leisure

8.5

/10

Reviewed 5 week(s) ago

overall almost okay the only thing is that the door of the room in room 225 is a bit loose, so people from outside can see into the room, the towels are a bit musty the pillows are not fragrant either otherwise it's okay

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Accommodation's Reply

20 Apr 2026

Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager

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R***a

Leisure

10.0

/10

Reviewed 5 week(s) ago

The hotel is comfortable, the food is delicious although there is not much variety, the wifi is a bit slow

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Accommodation's Reply

20 Apr 2026

Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager

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DM

Dewi M. B.

8.5

/10

Reviewed 5 week(s) ago

Clean, friendly service, nice room. However, for such a large room and a relatively high price, the mattress sagged, causing back pain. For a hotel of this class, the mattress is usually better than that. Other than that, everything was fine. Good luck! ☺️

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Accommodation's Reply

20 Apr 2026

Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager

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A***a

8.3

/10

Reviewed 5 week(s) ago

The mattress in my room was dirty. I found dirt and hair. Please pay attention to the cleanliness of the room. Please change the sheets. Check-in took too long, about an hour.

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Accommodation's Reply

20 Apr 2026

Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager

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Budi H.

7.9

/10

Reviewed 5 week(s) ago

For me it was uncomfortable, the room was noisy, the AC was noisy and it was not clean.

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F***h

10.0

/10

Reviewed 5 week(s) ago

Good, the atmosphere is also comfortable.

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R***o

Leisure

10.0

/10

Reviewed 6 week(s) ago

The Wi-Fi doesn't reach the room, -_- Otherwise, it's not bad.

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S***i

7.0

/10

Reviewed 6 week(s) ago

The AC wasn't cold enough, and the swimming pool was closed when we stayed here for a wedding. So, we, the hotel guests, didn't get to enjoy the facilities properly. I think this is just the first time, but maybe not again tomorrow. 🙏😬

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Anggi A.

6.1

/10

Reviewed 6 week(s) ago

The AC in the standard room wasn't cold enough and leaked, and the AC was running out of water. Repeated calls to the restaurant went unanswered.

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A***i

Staycation

9.4

/10

Reviewed 6 week(s) ago

Staff very friendly, I left my key inside and they helped me. The swimming pool is clean. The room is clean. Worth a try.

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Accommodation's Reply

20 Apr 2026

Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Hotel Padang. We have shared your suggestions with our team, and they motivate us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager

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S***i

9.7

/10

Reviewed 7 week(s) ago

The hotel staff is very friendly and the hotel is clean. The swimming pool is also clean and pleasant.

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Accommodation's Reply

20 Apr 2026

Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager

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HW Hotel Padang

Overall Ratings & Reviews HW Hotel Padang

8.4

8.3

8.3

8.5

8.3

Traveler Reviews HW Hotel Padang