D***o
10.0
/10
Reviewed 2 week(s) ago
Very satisfying, fun, and beautiful atmosphere.
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HW Hotel Padang
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Overall Ratings & Reviews HW Hotel Padang
Traveloka (6,030)
8.3
Very Good
From 6,030 reviews
Provided by travelers on
Cleanliness
8.4
Room Comfort
8.3
Meal
8.3
Location
8.5
Service and Facilites
8.3
People often mention about HW Hotel Padang
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Staff Friendliness (109)
Ambiance (108)
Bedroom (96)
Distance to City Center (93)
Hotel Area (82)
Room Space (77)
Bathroom (75)
Accessibility (74)
Taste (74)
Surroundings (70)
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Traveler Reviews HW Hotel Padang
Number of reviews per page
20
40
Customer reviews
A***a
9.1
/10
Reviewed 2 week(s) ago
The hotel is clean and comfortable, with complete amenities. It's close to the beach. The service is also excellent and prompt.
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Muhammad
Business
6.7
/10
Reviewed 2 week(s) ago
The bathroom used to be clean and fragrant, but now I'm disappointed after staying dozens of times, now the smell of washing up in the bathroom.
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I***i
8.5
/10
Reviewed 2 week(s) ago
Pretty good, pretty good.
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Verified Traveler
Transit
6.5
/10
Reviewed 3 week(s) ago
Bathroom needs, such as soap, were neglected. I was disappointed when I wanted to take a shower and found there was no soap. I reported it, but the response took a long time.
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d***o
Staycation
9.7
/10
Reviewed 6 week(s) ago
It's so much fun, it's as comfortable as being in your own room.
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Accommodation's Reply
18 May 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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N***a
Leisure
9.4
/10
Reviewed 6 week(s) ago
If possible, before guests enter the room, spray some air freshener first, so the room is fresh and fragrant... Otherwise, everything is satisfactory...
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Accommodation's Reply
18 May 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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M***d
10.0
/10
Reviewed 7 week(s) ago
Nice and comfortable, close to the city center and the beach.
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Accommodation's Reply
18 May 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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M***d
10.0
/10
Reviewed 7 week(s) ago
Nice and comfortable, close to the city center and the beach
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Accommodation's Reply
18 May 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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A***u
Staycation
10.0
/10
Reviewed 8 week(s) ago
Everything is safe and comfortable, recommended!
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Accommodation's Reply
18 May 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Hotel Padang. We have shared your suggestions with our team, and they motivate us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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I***a
Staycation
9.4
/10
Reviewed 8 week(s) ago
Nice room, delicious breakfast menu 👍, only limited car parking area.
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Accommodation's Reply
18 May 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Hotel Padang. We have shared your suggestions with our team, and they motivate us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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S***s
8.5
/10
Reviewed 9 week(s) ago
Okay, it's really great to stay here, it's really comfortable.
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Accommodation's Reply
20 Apr 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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M***a
10.0
/10
Reviewed 9 week(s) ago
The hotel is very nice and clean and the staff is very friendly ❤️
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Accommodation's Reply
20 Apr 2026
Dear valued guest, hello. We sincerely thank you for choosing HW Hotel Padang as your accommodation in Padang. We deeply appreciate your valuable feedback regarding various aspects of HW Hotel Padang. Your valuable comments have been shared with all our staff and will serve as a great motivation to further improve our services and amenities. Thank you. Sincerely, Sari Habianti, General Manager.
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L***u
8.5
/10
Reviewed 9 week(s) ago
The location is close to the city center, tourist attractions near the beach, various culinary delights are easy to find.
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Accommodation's Reply
20 Apr 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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l***y
Leisure
10.0
/10
Reviewed 10 week(s) ago
The staff is friendly, the breakfast menu is delicious, the rooms are clean
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Accommodation's Reply
20 Apr 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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Verified Traveler
Leisure
7.1
/10
Reviewed 11 week(s) ago
As for the room, overall it was comfortable, but the Wi-Fi was not very smooth, and the deposit refund process took a while to check out.
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t***h
Leisure
8.5
/10
Reviewed 11 week(s) ago
overall almost okay
the only thing is that the door of the room in room 225 is a bit loose, so people from outside can see into the room,
the towels are a bit musty
the pillows are not fragrant either
otherwise it's okay
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Accommodation's Reply
20 Apr 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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R***a
Leisure
10.0
/10
Reviewed 11 week(s) ago
The hotel is comfortable, the food is delicious although there is not much variety, the wifi is a bit slow
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Accommodation's Reply
20 Apr 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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DM
Dewi M. B.
8.5
/10
Reviewed 12 week(s) ago
Clean, friendly service, nice room. However, for such a large room and a relatively high price, the mattress sagged, causing back pain. For a hotel of this class, the mattress is usually better than that. Other than that, everything was fine. Good luck! ☺️
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Accommodation's Reply
20 Apr 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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A***a
8.3
/10
Reviewed 12 week(s) ago
The mattress in my room was dirty. I found dirt and hair. Please pay attention to the cleanliness of the room. Please change the sheets. Check-in took too long, about an hour.
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Accommodation's Reply
20 Apr 2026
Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager
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Number of reviews per page
20
40
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