M***A

Business

9.7

/10

Reviewed 5 day(s) ago

Because it is close to Transmart and the city center

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DP

Dwi P.

Business

8.5

/10

Reviewed 6 day(s) ago

Thank God, the room was comfortable, and the standard room also had a refrigerator. The room was clean, but unfortunately, the soap and shampoo in the bathroom weren't refilled by the cleaning staff, and the soap and shampoo were empty. Luckily, I always bring complete toiletries (I reported this to the customer service upon check-out). The staff were friendly during check-in and check-out. 👍🏻

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M***d

Staycation

10.0

/10

Reviewed 7 day(s) ago

It's really good and everything is okay.

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Accommodation's Reply

24 Sep 2025

Dear Sir/Madam, Thank you for your kind review of ibis Bandung Trans Studio. We are delighted that you enjoyed your stay and we hope to see you again soon. Best regards, Indra Gunawan, General Manager

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O***d

Business

9.4

/10

Reviewed 1 week(s) ago

Friendly staff at check in, breakfast is delicious and has many varieties.

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Accommodation's Reply

23 Sep 2025

Dear Sir/Madam, Thank you for your kind review of ibis Bandung Trans Studio. We are delighted that you enjoyed your stay and we hope to see you again soon. Best regards, Indra Gunawan, General Manager

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Verified Traveler

10.0

/10

Reviewed 1 week(s) ago

Very excited and comfortable, recommended stay here

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Accommodation's Reply

23 Sep 2025

Dear Valued Guest, Thank you for the good review about ibis Bandung Trans Studio. We are glad that you have enjoyed your visit and we hope to see you again soon. Best regards, Indra Gunawan General Manager

Verified Traveler

10.0

/10

Reviewed 1 week(s) ago

It's very pleasant because it's strategically located everywhere, if you want to eat, you just have to choose whether to go to the food court or the mall, and if you want to pray, it's also easy because there's a grand mosque behind the hotel nearby.

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Accommodation's Reply

23 Sep 2025

Dear Sir/Madam, Thank you for your kind review of ibis Bandung Trans Studio. We are delighted that you enjoyed your stay and we hope to see you again soon. Best regards, Indra Gunawan, General Manager

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Lita H.

Staycation

9.7

/10

Reviewed 2 week(s) ago

Staff are friendly and helpful, rooms are large and comfortable, overall location and atmosphere are pleasant.

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Accommodation's Reply

23 Sep 2025

Dear Ms. Lita, Thank you for your kind review of ibis Bandung Trans Studio. We are delighted that you enjoyed your stay and we hope to see you again soon. Best regards, Indra Gunawan, General Manager

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YV

Yudi V. S.

Staycation

10.0

/10

Reviewed 2 week(s) ago

Highly recommended as a choice... Close to the mall and many choices of places to eat... Always my choice...

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Accommodation's Reply

23 Sep 2025

Dear Mr. Yudi, Thank you for your kind review of ibis Bandung Trans Studio. We are delighted that you enjoyed your stay and we hope to see you again soon. Best regards, Indra Gunawan, General Manager

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L***a

Staycation

8.8

/10

Reviewed 2 week(s) ago

We got a room in 15th floor, with a view to the east. We could see the sun rise behind Al-Jabbar Mosque. It was a beautiful view in the morning. The bed and pillow were perfect, although the bed is very small/narrow. Not recommended for young kids, especially if they're tosser or turner sleepers. The only problem is the door to the bathroom couldn't be closed properly. We had 2 rooms, and both the bathroom doors have the same problem. We enjoyed the closeness to the TSM mall, where we could spend a day in the TSB theme park and various restaurants in the mall for the rest of the day. Breakfast is ok. The restaurants for breakfast is in a large room indoor and outdoor for smokers, and there are so many food to choose.

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Accommodation's Reply

23 Sep 2025

Dear Sir/Madam, We very much appreciate your comments regarding your visit to ibis Bandung Trans Studio. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Indra Gunawan, General Manager

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s***l

Business

10.0

/10

Reviewed 2 week(s) ago

Overall it's okay, only in the bathroom the water on the floor doesn't flow so it's a bit muddy.

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Accommodation's Reply

23 Sep 2025

Dear Sir/Madam, Thank you for your kind review of ibis Bandung Trans Studio. We are delighted that you enjoyed your stay and we hope to see you again soon. Best regards, Indra Gunawan, General Manager

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Yusuf M.

Transit

8.1

/10

Reviewed 2 week(s) ago

The room was tiny and uncomfortable, and the breakfast was absolutely terrible. This place is a complete disappointment. Definitely the last time I’ll ever stay here.

1 people find it helpful

Accommodation's Reply

23 Sep 2025

Dear Mr. Yusuf Thank you for staying with Ibis Bandung Trans Studio and thank you for taking the time to write a review. We are very sorry that you had an unpleasant experience during your stay with us. Your constructive feedback is valuable for improving our hotel quality, I am with my team are working on it. Once again, thank you for your feedback, and looking forward to having you back at our hotel with better experience. Best regards, Indra Gunawan General Manager

f***h

Leisure

9.7

/10

Reviewed 3 week(s) ago

Because there was something left behind, the staff kept the item, honesty... Awesome

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1 people find it helpful

Accommodation's Reply

11 Sep 2025

Dear Sir/Madam, We very much appreciate your comments regarding your visit to ibis Bandung Trans Studio. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Indra Gunawan, General Manager

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L***n

Leisure

10.0

/10

Reviewed 3 week(s) ago

Highly recommended to stay here, right next to Trans Studio so if you want to go shopping, just walk a short distance.

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Accommodation's Reply

11 Sep 2025

Dear Sir/Madam, Thank you for your kind review of ibis Bandung Trans Studio. We are delighted that you enjoyed your stay and we hope to see you again soon. Best regards, Indra Gunawan, General Manager

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A***d

8.8

/10

Reviewed 3 week(s) ago

Good breakfast. Good location. Pretty good rest.

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Accommodation's Reply

10 Sep 2025

Dear Valued Guest, Thank you for the good review about ibis Bandung Trans Studio. We are glad that you have enjoyed your visit and we hope to see you again soon. Best regards, Indra Gunawan General Manager

SA

Sylvy A.

Leisure

9.4

/10

Reviewed 3 week(s) ago

I've stayed here several times and the room is always clean and bright, the wifi is good, the elevator doesn't take long to go up and down, all requests are fulfilled by the check-in counter staff, but unfortunately there is no jetspray shower in the toilet because it is very important after urinating.

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1 people find it helpful

Accommodation's Reply

10 Sep 2025

Dear Sir/Madam, Thank you for your kind review of ibis Bandung Trans Studio. We are delighted that you enjoyed your stay and look forward to seeing you again soon for another pleasant stay. Best regards, Indra Gunawan, General Manager

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M***a

Business

6.2

/10

Reviewed 3 week(s) ago

Don’t think we’ll come back, it was wow dirty all over.

1 people find it helpful

Accommodation's Reply

09 Sep 2025

Dear Valued Guest, Warm greetings from Ibis Bandung Trans Studio, We would like to thank you for taking the time to share your impressions and feedback, which are very meaningful for us in managing the hotel in the future. We sincerely apologize for the inconvenience you experienced during your stay at Ibis Bandung Trans Studio. The issues you encountered, particularly regarding cleanliness, will receive our serious attention, and we will take the necessary actions to ensure that similar experiences do not happen again in the future. After all, guest satisfaction and comfort are our top priorities. Once again, thank you for your attention and feedback. We look forward to welcoming you back to Ibis Bandung Trans Studio. Sincerely, Indra Gunawan General Manager

i***l

Leisure

7.1

/10

Reviewed 3 week(s) ago

I forgot to photocopy it. Essentially, the mattress hadn't been changed. It was discovered because my child had peed in an inconspicuous area. Upon checking, it turned out it hadn't been changed, even though I'd requested the room be cleaned. Soap and towels weren't available; I had to call reception.

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Accommodation's Reply

09 Sep 2025

Dear Sir/Madam, Warm greetings from Ibis Bandung Trans Studio. We would like to thank you for taking the time to write your impressions and feedback, which are very important for the future management of this hotel. We apologize for the inconvenience you experienced while staying at Ibis Bandung Trans Studio. Your experience, especially regarding the cleanliness of the room, will be taken seriously by us and we will take the necessary actions to prevent similar experiences from happening again in the future. Because guest satisfaction and comfort are our main goals. Once again, thank you for your attention and feedback. We look forward to your return stay at Ibis Trans Studio Bandung. Sincerely, Indra Gunawan, General Manager

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I***n

Business

8.3

/10

Reviewed 4 week(s) ago

thanks. need to improve service

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Accommodation's Reply

04 Sep 2025

Dear Sir/Madam, Thank you for taking the time to tell us about your experience at Ibis Bandung Trans Studio. We regret that your experience did not meet your expectations, and please allow us to extend our sincerest apologies. At Ibis Bandung Trans Studio, we strive to provide excellent service to every guest. Therefore, your feedback is very important to us. We assure you that we have taken action to address and prevent future issues from recurring. We appreciate you sharing your concerns with us and hope that you will give us the opportunity to serve you better in the near future. Sincerely, Indra Gunawan, General Manager

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J***e

Staycation

10.0

/10

Reviewed 4 week(s) ago

It was really fun, I really liked that it was near the mall, I will definitely come here again.

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Accommodation's Reply

05 Sep 2025

Dear Sir/Madam, Thank you for your kind review of ibis Bandung Trans Studio. We are delighted that you enjoyed your stay and we hope to see you again soon. Best regards, Indra Gunawan, General Manager

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YM

Yandi M.

8.5

/10

Reviewed 4 week(s) ago

Got a room on the 21st floor. The view was beautiful, but it was cloudy. Complete and clean facilities, access to the mall.

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1 people find it helpful

Accommodation's Reply

03 Sep 2025

Dear Sir/Madam, Thank you for your kind review of ibis Bandung Trans Studio. We are delighted that you enjoyed your stay and we hope to see you again soon. Best regards, Indra Gunawan, General Manager

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Overall Ratings & Reviews ibis Bandung Trans Studio

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8.7

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