ibis Bandung Trans Studio

Hotels
8.4
/10
Very Good
21,645 reviews

What Guests Say About Their Stay

Bedroom (559)
Staff Friendliness (534)
Ambiance (528)
Distance To City Center (520)

v***a

10.0
/ 10
I stayed here for a vacation. I was very satisfied, and I'll stay here again if I ever come back to Bandung. It's a free playground for the kids. Thank you to the staff for their excellent service.
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Putri V. A.

9.7
/ 10
Stayed at this hotel to attend a work-related gathering, so I primarily used the room just for sleeping. However, the absolute highlight of the room was the magnificent mountain view. Even though it was covered in mist in the morning, the mountain's grandeur still shone through. The room was clean and comfortable enough for a good night's rest. The check-in process was seamless, and even when we briefly lost a key that had been left at the reception, the staff handled the situation professionally and provided an excellent solution.

D***I

9.4
/ 10
I love the hospitality. I brought a 12-year-old daughter, so I asked for early check-in because I had a conference there, and the staff said yes to my request. I could work and had a great staycation there.

A***y

9.4
/ 10
Hotel location beside TSM Mall so it was fun. Just walk and you can find anything you need. The staff (front office and housekeeping) was friendly and fully smile, especially the security, they are helpful. Thank you. Big parking lot. Dispenser to fill water in aisle. Room was clean, Wi-Fi good, smart TV and many channels. Good hotel with a good price and facilities.

Rudiyanto

8.5
/ 10
We were very impressed that we left something in the room, we confirmed it immediately and it was responded to and the item was sent, thank you.
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In the Area
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Jl Gatot Subroto No 289, Bandung - West Java, Buahbatu, Bandung, Jawa Barat, Indonesia, 40273

Main Facilities

Read More
24-Hour Front Desk
Parking
WiFi
ibis Bandung Trans Studio is a hotel is located at Buahbatu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around ibis Bandung Trans Studio

Jl Gatot Subroto No 289, Bandung - West Java, Buahbatu, Bandung, Jawa Barat, Indonesia, 40273
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Discover More About ibis Bandung Trans Studio

Welcome to ibis Bandung Trans Studio, your ideal base for exploring the vibrant city of Bandung! Whether you're here for business or a fun-filled family holiday, ibis Bandung Trans Studio offers comfort, convenience, and a fantastic location. Room rates at ibis Bandung Trans Studio start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

ibis Bandung Trans Studio Location

Nestled in the heart of Bandung, West Java, ibis Bandung Trans Studio is situated in the bustling city centre, specifically within the Trans Studio complex. You'll find us at Jl Gatot Subroto No 289, Bandung - West Java, Buahbatu, Bandung, Jawa Barat, Indonesia, 40273, placing you right in the middle of the action. This prime location means you're just a stone's throw away from major entertainment hubs and shopping destinations, making it incredibly convenient for exploring all that Bandung has to offer. The atmosphere here is energetic and exciting, perfect for those who love being close to a vibrant city life with endless dining and entertainment options right at your doorstep.

ibis Bandung Trans Studio Facilities & Services

Facilities for guests at ibis Bandung Trans Studio are designed to ensure a comfortable and enjoyable stay for everyone. We pride ourselves on offering a range of amenities to cater to your needs.

  • 24-Hour Front Desk:

    Our friendly team is always on hand to assist you, day or night.
  • Restaurant:

    Enjoy delicious meals and refreshing drinks at our on-site dining venue.
  • Bar:

    Unwind with a beverage in our relaxed bar area.
  • Free Wi-Fi:

    Stay connected with complimentary internet access throughout the hotel.
  • Air Conditioning:

    All rooms are equipped with air conditioning for your comfort.
  • Non-Smoking Rooms:

    For your well-being, all our rooms are strictly non-smoking.
  • On-site Parking:

    Secure parking is available for guests travelling by car, with a fee of approximately AUD $5 per day.
  • Luggage Storage:

    Convenient storage is available for your belongings.
  • Daily Housekeeping:

    We ensure your room is kept clean and tidy throughout your stay.

ibis Bandung Trans Studio Room Types

Discover a variety of room types of ibis Bandung Trans Studio, each designed to provide a comfortable and restful experience. We offer options to suit solo travellers, couples, and families.

  • Standard Room:

    These well-appointed rooms offer a comfortable stay with modern amenities. Available as non-smoking.
  • Deluxe Room:

    Upgrade to a Deluxe Room for a little extra space and enhanced comfort. Available as non-smoking.
  • Family Room:

    Perfect for families, these rooms provide ample space and can accommodate multiple guests. Available as non-smoking.

All rooms are strictly non-smoking. While most rooms do not feature a bathtub, please check specific room details when booking. We do not currently offer pet-friendly rooms.

ibis Bandung Trans Studio Dining & Restaurants

Indulge your taste buds at ibis Bandung Trans Studio's dining options. Our on-site restaurant offers a delightful culinary experience, perfect for starting your day or enjoying a relaxed evening meal.

  • ibis Kitchen:

    Serving a buffet breakfast with a selection of local and international dishes. Breakfast is available from 6:00 AM to 10:00 AM, with an estimated price of AUD $15 per person. For lunch and dinner, enjoy an à la carte menu featuring Indonesian and Western favourites. Operating hours are from 11:00 AM to 10:00 PM, with main courses typically ranging from AUD $10 to $20 per person.
  • ibis Bar:

    A casual spot to enjoy a refreshing drink or a light snack. Open from 10:00 AM to 11:00 PM.

ibis Bandung Trans Studio Nearby Attractions and Activities

Beyond the hotel's excellent amenities, the surrounding area of Bandung is brimming with exciting attractions and activities. You'll find plenty to explore, from cultural landmarks to entertainment hubs.

  • Trans Studio Bandung:

    Located within the same complex, this indoor theme park offers thrilling rides and entertainment for all ages.
  • Braga Street (Jalan Braga):

    A historic street known for its colonial architecture, trendy cafes, and boutique shops.
  • Gedung Sate:

    An iconic landmark and historical building, offering a glimpse into Bandung's past.
  • Museum Geologi:

    Discover fascinating geological exhibits and learn about Indonesia's natural history.
  • Cihampelas Walk (Ciwalk):

    A popular shopping mall and entertainment complex with a unique pedestrian street.

If you are looking for other activities around ibis Bandung Trans Studio, check out the best deals on Traveloka: Recommended activities in Bandung!

How to Get to ibis Bandung Trans Studio from the Airport

Getting to ibis Bandung Trans Studio from Husein Sastranegara International Airport (BDO) is straightforward, with several convenient options available. The airport transfer service of ibis Bandung Trans Studio can be arranged, or you can opt for other transport methods.

  • Taxi:

    Metered taxis are readily available at the airport. The journey to ibis Bandung Trans Studio typically takes around 30-45 minutes, depending on traffic, and would cost approximately AUD $10 - $15.
  • Ride-hailing Services:

    You can book a ride through various ride-hailing apps. This is often a convenient and cost-effective option, with prices similar to taxis.
  • Hotel Transfer:

    For a seamless experience, you can pre-book an airport transfer service directly with ibis Bandung Trans Studio. This ensures a driver will be waiting for you upon arrival. The cost for this service can vary, so it's best to inquire with the hotel directly.

The distance from the airport to ibis Bandung Trans Studio is approximately 5-7 kilometres.

Summary of Why You Should Choose to Stay at ibis Bandung Trans Studio

Choosing ibis Bandung Trans Studio means opting for a convenient, comfortable, and well-located accommodation in Bandung. With excellent facilities, a prime location, and a commitment to guest satisfaction, it's the perfect choice for your next trip.

  • Prime Location:

    Situated in the heart of Bandung, close to major attractions and entertainment.
  • Comfortable Rooms:

    Well-appointed rooms designed for a restful stay.
  • Convenient Facilities:

    Enjoy amenities like free Wi-Fi, on-site dining, and 24-hour service.
  • Value for Money:

    Offering competitive rates for a quality stay.
  • Easy Booking:

    Room availability at ibis Bandung Trans Studio is readily accessible.

Booking ibis Bandung Trans Studio

is simple and can be done through Traveloka. For great deals on accommodation, consider exploring budget hotels in Jawa Barat. And to complete your travel plans, easily book domestic and international flights at low prices on Traveloka!

All facilities in ibis Bandung Trans Studio

Others ibis Bandung Trans Studio
Others

Hotel Services

  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Transportation

  • Parking with surcharge

Public Facilities

  • WiFi in public area

In-room Facilities

  • TV

Accommodation Policy & General Information in ibis Bandung Trans Studio

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Number of floors in ibis Bandung Trans Studio
22
Another facilities in ibis Bandung Trans Studio
Express check-in, Express check-out, 24-hour Receptionist, Parking with surcharge, WiFi in public area

Frequently asked questions about ibis Bandung Trans Studio

What are available facilities at ibis Bandung Trans Studio?
There are top facilites at ibis Bandung Trans Studio such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at ibis Bandung Trans Studio?
The standard check-in time at ibis Bandung Trans Studio is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of ibis Bandung Trans Studio?
ibis Bandung Trans Studio has a 3.0-star rating.
How many floors does ibis Bandung Trans Studio have?
ibis Bandung Trans Studio has 22.
Does ibis Bandung Trans Studio have parking?
Yes, ibis Bandung Trans Studio does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.
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ibis Bandung Trans Studio reviews and ratings

Overall Ratings & Reviews ibis Bandung Trans Studio

Traveloka (21,386)
Other sources (259)
8.5
Very Good
From 21,386 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.2

Location

8.8

Service and Facilites

8.5

People often mention about ibis Bandung Trans Studio
All
Bedroom (340)
Staff Friendliness (320)
Ambiance (316)
Accessibility (303)
Distance to City Center (296)
Surroundings (286)
Bathroom (279)
Hotel Area (265)
Room Space (246)
Variety (240)
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Traveller Reviews ibis Bandung Trans Studio

Number of reviews per page
20
40
Customer reviews
L***r
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
The service is great, it doesn't disappoint.
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1 people find it helpful
Accommodation's Reply
24 Jun 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
R***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
The hotel is nice and clean and friendly too.
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Accommodation's Reply
24 Jun 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
N***a
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
Friendly, responsive and polite in providing service.
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Accommodation's Reply
24 Jun 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
Grace S.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
It's not bad for staying overnight, it's still nice and clean.
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Accommodation's Reply
24 Jun 2026
Dear Mrs. Grace S Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hilmansyah General Manager
D***g
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
goo good good goʻoooooooooooooood
Find this review helpful?
Accommodation's Reply
24 Jun 2026
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hilmansyah General Manager
H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
This hotel is great... Friendly staff, good facilities, lots of breakfast variety 👍🏼
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Accommodation's Reply
24 Jun 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
A very comfortable hotel with a wide variety of breakfast menus.
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1 people find it helpful
Accommodation's Reply
24 Jun 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Everything was great, from check-in to service, and the food was varied and delicious. The location is close to the mall, just a short walk away.
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Accommodation's Reply
18 Jun 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
Stevy N. R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Close to Riau and lots of places to eat around.
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Accommodation's Reply
18 Jun 2026
Dear Mrs. Stevy Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hilmansyah General Manager
R***o
icon-Medical
Medical
icon-origin-TRAVELOKA
8.3
/10
Reviewed 2 week(s) ago
There are many food variations, but the taste of food like curry lontong and chicken soto tends to be lacking. Room 1521 was really worse, water from the bathroom leaked onto the floor, leaking out from between the parquet floors until the doormat was soaked. It was already midnight so I was too lazy to complain. The wall near the central AC also had leak marks, whether it was leaking from the floor above or from the AC. Calling the FO several times with no one ever answered and it rang for a long time, maybe they were busy beating the telecommunications operator. I wanted to ask for a roll of tissue because I didn't get a new one, I was afraid it would run out when I wanted to use it, there wasn't any, and I wasn't even given a shower cap, even taking a shower was a hassle. No one ever answered the phone even though it was only 7 pm. At checkout, the FO just said yes as if it wasn't their business if there were guests complaining. In short, the service was lacking.
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1 people find it helpful
Accommodation's Reply
18 Jun 2026
Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hilmansyah General Manager
D***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The hotel staff was very friendly and the service was prompt. The bedrooms were comfortable and clean. The bathrooms were fully functional. Plus, this Ibis hotel is located in the same area as Trans Studio Mall. A stay here is highly recommended.
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1 people find it helpful
Accommodation's Reply
18 Jun 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff was very friendly and the stay was very comfortable. It's close to the mosque, Trans Studio Mall, and plenty of dining options outside the hotel.
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Accommodation's Reply
18 Jun 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
D***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The hotel is comfortable and close to TSM Mall, so if you want to eat, shop, or play rides at TSM, you can just walk because it is in the same area.
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1 people find it helpful
Accommodation's Reply
10 Jun 2026
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hilmansyah General Manager
T***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Great... Clean hotel, walking around and culinary at Trans Studio Mall.
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3 people find it helpful
Accommodation's Reply
10 Jun 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Ibis Trans Studio Bandung is indeed top, clean, friendly, good location.
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1 people find it helpful
Accommodation's Reply
06 Jun 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
Y***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
It's even cleaner in the room.
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Accommodation's Reply
03 Jun 2026
Dear Guest, We very much appreciate your comments regarding your stay at the ibis Bandung Trans Studio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hilmansyah General Manager
V***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Great hotel. Not disappointed...
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Accommodation's Reply
06 Jun 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
I***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
This hotel is extraordinary, with its affordable price and numerous attractive amenities. Breakfast is also varied, with plenty of choices and stations.
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2 people find it helpful
Accommodation's Reply
06 Jun 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
H***h
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The hotel staff was friendly and provided a good 7-day stay. The breakfast was varied. Thank you, IBIS TSB.
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Accommodation's Reply
06 Jun 2026
Dear Guest, We very much appreciate your comments regarding your stay at the ibis Bandung Trans Studio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hilmansyah General Manager
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Overall it's good, but it still needs to be better in the future & thank you for the friendliness of all the staff 🙏😍
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Accommodation's Reply
03 Jun 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
Number of reviews per page
20
40

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Others 4 ibis Bandung Trans Studio

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews ibis Bandung Trans Studio

Traveloka (21,386)
Other sources (259)
8.5
Very Good
From 21,386 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.2

Location

8.8

Service and Facilites

8.5

People often mention about ibis Bandung Trans Studio
All
Bedroom (340)
Staff Friendliness (320)
Ambiance (316)
Accessibility (303)
Distance to City Center (296)
Surroundings (286)
Bathroom (279)
Hotel Area (265)
Room Space (246)
Variety (240)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews ibis Bandung Trans Studio

Number of reviews per page
20
40
Customer reviews
L***r
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
The service is great, it doesn't disappoint.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
24 Jun 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
R***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
The hotel is nice and clean and friendly too.
Translated by Google Icon
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Find this review helpful?
Accommodation's Reply
24 Jun 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
N***a
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
Friendly, responsive and polite in providing service.
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Accommodation's Reply
24 Jun 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
Grace S.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
It's not bad for staying overnight, it's still nice and clean.
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Accommodation's Reply
24 Jun 2026
Dear Mrs. Grace S Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hilmansyah General Manager
D***g
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
goo good good goʻoooooooooooooood
Find this review helpful?
Accommodation's Reply
24 Jun 2026
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hilmansyah General Manager
H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
This hotel is great... Friendly staff, good facilities, lots of breakfast variety 👍🏼
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Find this review helpful?
Accommodation's Reply
24 Jun 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
A very comfortable hotel with a wide variety of breakfast menus.
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See original
1 people find it helpful
Accommodation's Reply
24 Jun 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Everything was great, from check-in to service, and the food was varied and delicious. The location is close to the mall, just a short walk away.
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Find this review helpful?
Accommodation's Reply
18 Jun 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
Stevy N. R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Close to Riau and lots of places to eat around.
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Accommodation's Reply
18 Jun 2026
Dear Mrs. Stevy Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hilmansyah General Manager
R***o
icon-Medical
Medical
icon-origin-TRAVELOKA
8.3
/10
Reviewed 2 week(s) ago
There are many food variations, but the taste of food like curry lontong and chicken soto tends to be lacking. Room 1521 was really worse, water from the bathroom leaked onto the floor, leaking out from between the parquet floors until the doormat was soaked. It was already midnight so I was too lazy to complain. The wall near the central AC also had leak marks, whether it was leaking from the floor above or from the AC. Calling the FO several times with no one ever answered and it rang for a long time, maybe they were busy beating the telecommunications operator. I wanted to ask for a roll of tissue because I didn't get a new one, I was afraid it would run out when I wanted to use it, there wasn't any, and I wasn't even given a shower cap, even taking a shower was a hassle. No one ever answered the phone even though it was only 7 pm. At checkout, the FO just said yes as if it wasn't their business if there were guests complaining. In short, the service was lacking.
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
18 Jun 2026
Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hilmansyah General Manager
D***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The hotel staff was very friendly and the service was prompt. The bedrooms were comfortable and clean. The bathrooms were fully functional. Plus, this Ibis hotel is located in the same area as Trans Studio Mall. A stay here is highly recommended.
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1 people find it helpful
Accommodation's Reply
18 Jun 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff was very friendly and the stay was very comfortable. It's close to the mosque, Trans Studio Mall, and plenty of dining options outside the hotel.
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Accommodation's Reply
18 Jun 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
D***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The hotel is comfortable and close to TSM Mall, so if you want to eat, shop, or play rides at TSM, you can just walk because it is in the same area.
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1 people find it helpful
Accommodation's Reply
10 Jun 2026
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hilmansyah General Manager
T***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Great... Clean hotel, walking around and culinary at Trans Studio Mall.
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3 people find it helpful
Accommodation's Reply
10 Jun 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Ibis Trans Studio Bandung is indeed top, clean, friendly, good location.
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1 people find it helpful
Accommodation's Reply
06 Jun 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
Y***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
It's even cleaner in the room.
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Accommodation's Reply
03 Jun 2026
Dear Guest, We very much appreciate your comments regarding your stay at the ibis Bandung Trans Studio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hilmansyah General Manager
V***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Great hotel. Not disappointed...
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Accommodation's Reply
06 Jun 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
I***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
This hotel is extraordinary, with its affordable price and numerous attractive amenities. Breakfast is also varied, with plenty of choices and stations.
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2 people find it helpful
Accommodation's Reply
06 Jun 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
H***h
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The hotel staff was friendly and provided a good 7-day stay. The breakfast was varied. Thank you, IBIS TSB.
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Accommodation's Reply
06 Jun 2026
Dear Guest, We very much appreciate your comments regarding your stay at the ibis Bandung Trans Studio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hilmansyah General Manager
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Overall it's good, but it still needs to be better in the future & thank you for the friendliness of all the staff 🙏😍
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Accommodation's Reply
03 Jun 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
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