ibis Bandung Trans Studio

Hotels
8.4
/10
Very Good
21,195 reviews

What Guests Say About Their Stay

Bedroom (464)
Staff Friendliness (443)
Ambiance (440)
Accessibility (431)

Rudiyanto

8.5
/ 10
We were very impressed that we left something in the room, we confirmed it immediately and it was responded to and the item was sent, thank you.
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Abdul H.

10.0
/ 10
My stay here was wonderful. When I checked out, I left my wallet in the room. I realized it later that night and went back to check with the receptionist, only to find out it had been secured. Ibis is a great hotel, very trustworthy, and has honest staff.
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suharni

8.5
/ 10
Everything is close by, parking is free. The food is delicious, complete, and satisfying. The rooms are aesthetically pleasing and the view is beautiful. I'd stay here again if I ever come back to Bandung.
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Rian D. P.

9.7
/ 10
The hotel is quite affordable, steps from Trans Studio Mall, near Fore Coffee, and the Trans Studio rides. The breakfast menu is quite extensive, even available outside the restaurant. The hotel's surroundings are cool at night. There's a water dispenser in the hallway, so you don't have to buy bottled water. Overall, it's okay and I recommend staying here if you're in Bandung.
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Lo Hendri

8.5
/ 10
This highly recommended hotel in Bandung is located next to Trans Studio Mall and is strategically located. It's also close to the culinary scene at Cibadak (Sudirman Food Street). Overall, a stay here is a great experience.
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In the Area
See Map
Jl Gatot Subroto No 289, Bandung - West Java, Buahbatu, Bandung, Jawa Barat, Indonesia, 40273

Main Facilities

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24-Hour Front Desk
Parking
WiFi
ibis Bandung Trans Studio is a hotel is located at Buahbatu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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ibis Bandung Trans Studio Address: Map & Location

Jl Gatot Subroto No 289, Bandung - West Java, Buahbatu, Bandung, Jawa Barat, Indonesia, 40273
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Discover More About ibis Bandung Trans Studio

Location


ibis Bandung Trans Studio is a hotel is located at Buahbatu.

About ibis Bandung Trans Studio

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at ibis Bandung Trans Studio.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

ibis Bandung Trans Studio is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, ibis Bandung Trans Studio is the right place to stay.

All facilities in ibis Bandung Trans Studio

Others ibis Bandung Trans Studio
Others

Hotel Services

  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Transportation

  • Parking with surcharge

Public Facilities

  • WiFi in public area

In-room Facilities

  • TV

Accommodation Policy & General Information in ibis Bandung Trans Studio

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Number of floors in ibis Bandung Trans Studio
22
Another facilities in ibis Bandung Trans Studio
Express check-in, Express check-out, 24-hour Receptionist, Parking with surcharge, WiFi in public area

Frequently asked question in ibis Bandung Trans Studio

What are available facilities at ibis Bandung Trans Studio?
There are top facilites at ibis Bandung Trans Studio such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at ibis Bandung Trans Studio?
Check-in time at ibis Bandung Trans Studio is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of ibis Bandung Trans Studio?
ibis Bandung Trans Studio is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does ibis Bandung Trans Studio have?
ibis Bandung Trans Studio has 22 floors.
Does ibis Bandung Trans Studio provide parking?
Yes, ibis Bandung Trans Studio provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in ibis Bandung Trans Studio

Overall Ratings & Reviews ibis Bandung Trans Studio

Traveloka (20,953)
Other sources (242)
8.5
Very Good
From 20,953 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.2

Location

8.8

Service and Facilites

8.5

People often mention about ibis Bandung Trans Studio
All
Bedroom (299)
Ambiance (278)
Staff Friendliness (277)
Accessibility (267)
Distance to City Center (251)
Surroundings (250)
Bathroom (247)
Hotel Area (233)
Room Space (215)
Variety (205)
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Most Recent
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Traveler Reviews ibis Bandung Trans Studio

Number of reviews per page
20
40
Customer reviews
A***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The staff was friendly and the check-in process was very easy. The rooms were clean and comfortable. The location was great.
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m***f
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The staff were all friendly. A small note to the housekeeping staff: please be quicker if you have any requests. Otherwise, everything was fine.
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Accommodation's Reply
13 Mar 2026
Dear Guest, We very much appreciate your comments regarding your stay at the ibis Bandung Trans Studio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hilmansyah General Manager
G***t
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Friendly staff, quite varied breakfast menu, comfortable hotel room, very suitable for family vacation or for us who were on a business trip in Bandung at that time.
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Accommodation's Reply
13 Mar 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
F***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Extra beds are too expensive!! Could the price be more humane? Thanks.
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Accommodation's Reply
11 Mar 2026
Dear Guest Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hilmansyah General Manager
Zona W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.1
/10
Reviewed 1 week(s) ago
Parking issues for those staying at the hotel
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Accommodation's Reply
11 Mar 2026
Dear Mr. Zona Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hilmansyah General Manager
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Andre F. R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Overall, it's good, but there's one feature that's really lacking, namely Wi-Fi, where there's no connection at all. Thank you.
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Accommodation's Reply
11 Mar 2026
Dear Mr. Andre We very much appreciate your comments regarding your stay at the ibis Bandung Trans Studio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hilmansyah General Manager
i***a
icon-Business
Business
icon-origin-TRAVELOKA
7.5
/10
Reviewed 2 week(s) ago
Not according to request, smoking room was not provided.
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Accommodation's Reply
11 Mar 2026
Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hilmansyah General Manager
D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Comfortable, facilities, environment, access to worship and entertainment are all complete.
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Accommodation's Reply
03 Mar 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
Doni H.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Fun, near the mall, easy access
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Accommodation's Reply
03 Mar 2026
Dear Mr. Doni H Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.3
/10
Reviewed 2 week(s) ago
Stayed during a long weekend, requested mirror art from 2 days before staying and confirmed on the day but was not given and there was no clarity/confirmation at all whether it was possible or not. When I arrived to check in, I had already queued for quite a long time, around +/- 40 minutes when my section was told to queue elsewhere, ethically why not when starting to queue asked to move if I want to close this has been waiting for a long time when the section was told to move. The plus point when entering the room was quite clean, but when checking the refrigerator there were still traces of previous guest's bottled drinks. So far for that price, maybe in Bandung you can get a better hotel. And initially booked because of the advertisement that you can swim in the luxury pool, it turns out not all room types can, while the advertisement did not explain educationally about the T&Cs.
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1 people find it helpful
Accommodation's Reply
03 Mar 2026
Dear Guest Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hilmansyah General Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Staycation bersama mama di Ibis Hotel! t’s such a wonderful stay
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Accommodation's Reply
27 Feb 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It was so much fun. The kids loved staying here.
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Accommodation's Reply
27 Feb 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
A very great experience, all the requests I submitted through the application were granted.
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Accommodation's Reply
27 Feb 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
S***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
The hotel staff was friendly and pleasant, and the food was overall good. I requested a mirror greeting and was given a cake as well. Thank you very much. My son enjoyed his stay at the Ibis Hotel.
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1 people find it helpful
Accommodation's Reply
27 Feb 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
J***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Cool and fun, I really enjoyed it
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Accommodation's Reply
27 Feb 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
C***G
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Price and service friendly, good location beside the mall.
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Accommodation's Reply
27 Feb 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
TAN Y. H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Never regret with Ibis Style Trans Bandung... Always the best... Clean... Polite front office... Nice view from room
1 people find it helpful
Accommodation's Reply
27 Feb 2026
Dear Mr. Tan Y. H Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
Fahmi J.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 5 week(s) ago
This is the umpteenth time I stayed at Ibis TSM, for those who stayed yesterday, I was a little disappointed. First, regarding the elevator for breakfast, it was quite a long wait, almost 40 minutes, the information was that one elevator was broken, but the action was not fast enough to direct it to the freight elevator, so it was full in the restaurant, refilling it took quite a long time, the variety for the food, please add one more side dish, don't just have fish on the menu, at that time I thought the menu was not interesting, then my key card couldn't open the room door, as a result I had to go to the reception to get it opened, and wait for the elevator again for a long time....
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Accommodation's Reply
27 Feb 2026
Dear Mr. Fahmi Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hilmansyah General Manager
Intan S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
All ok, no comment, thanks verse.
1 people find it helpful
Accommodation's Reply
27 Feb 2026
Dear Mrs. Intan Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
M***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Access to everywhere is close because Ibis is located in the city center, the service is also friendly, and there is a large parking area too.
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1 people find it helpful
Accommodation's Reply
27 Feb 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
Number of reviews per page
20
40

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Others 4 ibis Bandung Trans Studio

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews ibis Bandung Trans Studio

Traveloka (20,953)
Other sources (242)
8.5
Very Good
From 20,953 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.2

Location

8.8

Service and Facilites

8.5

People often mention about ibis Bandung Trans Studio
All
Bedroom (299)
Ambiance (278)
Staff Friendliness (277)
Accessibility (267)
Distance to City Center (251)
Surroundings (250)
Bathroom (247)
Hotel Area (233)
Room Space (215)
Variety (205)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews ibis Bandung Trans Studio

Number of reviews per page
20
40
Customer reviews
A***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The staff was friendly and the check-in process was very easy. The rooms were clean and comfortable. The location was great.
Translated by Google Icon
See original
Find this review helpful?
m***f
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The staff were all friendly. A small note to the housekeeping staff: please be quicker if you have any requests. Otherwise, everything was fine.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Mar 2026
Dear Guest, We very much appreciate your comments regarding your stay at the ibis Bandung Trans Studio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hilmansyah General Manager
G***t
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Friendly staff, quite varied breakfast menu, comfortable hotel room, very suitable for family vacation or for us who were on a business trip in Bandung at that time.
Translated by Google Icon
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Find this review helpful?
Accommodation's Reply
13 Mar 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
F***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Extra beds are too expensive!! Could the price be more humane? Thanks.
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See original
Find this review helpful?
Accommodation's Reply
11 Mar 2026
Dear Guest Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hilmansyah General Manager
Zona W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.1
/10
Reviewed 1 week(s) ago
Parking issues for those staying at the hotel
Translated by Google Icon
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Accommodation's Reply
11 Mar 2026
Dear Mr. Zona Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hilmansyah General Manager
Profile Picture
Andre F. R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Overall, it's good, but there's one feature that's really lacking, namely Wi-Fi, where there's no connection at all. Thank you.
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See original
Find this review helpful?
Accommodation's Reply
11 Mar 2026
Dear Mr. Andre We very much appreciate your comments regarding your stay at the ibis Bandung Trans Studio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hilmansyah General Manager
i***a
icon-Business
Business
icon-origin-TRAVELOKA
7.5
/10
Reviewed 2 week(s) ago
Not according to request, smoking room was not provided.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 Mar 2026
Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hilmansyah General Manager
D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Comfortable, facilities, environment, access to worship and entertainment are all complete.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
03 Mar 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
Doni H.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Fun, near the mall, easy access
Translated by Google Icon
See original
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Accommodation's Reply
03 Mar 2026
Dear Mr. Doni H Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.3
/10
Reviewed 2 week(s) ago
Stayed during a long weekend, requested mirror art from 2 days before staying and confirmed on the day but was not given and there was no clarity/confirmation at all whether it was possible or not. When I arrived to check in, I had already queued for quite a long time, around +/- 40 minutes when my section was told to queue elsewhere, ethically why not when starting to queue asked to move if I want to close this has been waiting for a long time when the section was told to move. The plus point when entering the room was quite clean, but when checking the refrigerator there were still traces of previous guest's bottled drinks. So far for that price, maybe in Bandung you can get a better hotel. And initially booked because of the advertisement that you can swim in the luxury pool, it turns out not all room types can, while the advertisement did not explain educationally about the T&Cs.
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
03 Mar 2026
Dear Guest Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hilmansyah General Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Staycation bersama mama di Ibis Hotel! t’s such a wonderful stay
Find this review helpful?
Accommodation's Reply
27 Feb 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It was so much fun. The kids loved staying here.
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See original
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Accommodation's Reply
27 Feb 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
A very great experience, all the requests I submitted through the application were granted.
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See original
Find this review helpful?
Accommodation's Reply
27 Feb 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
S***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
The hotel staff was friendly and pleasant, and the food was overall good. I requested a mirror greeting and was given a cake as well. Thank you very much. My son enjoyed his stay at the Ibis Hotel.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
27 Feb 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
J***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Cool and fun, I really enjoyed it
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Accommodation's Reply
27 Feb 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
C***G
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Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Price and service friendly, good location beside the mall.
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Accommodation's Reply
27 Feb 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
TAN Y. H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Never regret with Ibis Style Trans Bandung... Always the best... Clean... Polite front office... Nice view from room
1 people find it helpful
Accommodation's Reply
27 Feb 2026
Dear Mr. Tan Y. H Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
Fahmi J.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 5 week(s) ago
This is the umpteenth time I stayed at Ibis TSM, for those who stayed yesterday, I was a little disappointed. First, regarding the elevator for breakfast, it was quite a long wait, almost 40 minutes, the information was that one elevator was broken, but the action was not fast enough to direct it to the freight elevator, so it was full in the restaurant, refilling it took quite a long time, the variety for the food, please add one more side dish, don't just have fish on the menu, at that time I thought the menu was not interesting, then my key card couldn't open the room door, as a result I had to go to the reception to get it opened, and wait for the elevator again for a long time....
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1 people find it helpful
Accommodation's Reply
27 Feb 2026
Dear Mr. Fahmi Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hilmansyah General Manager
Intan S.
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9.4
/10
Reviewed 5 week(s) ago
All ok, no comment, thanks verse.
1 people find it helpful
Accommodation's Reply
27 Feb 2026
Dear Mrs. Intan Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
M***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Access to everywhere is close because Ibis is located in the city center, the service is also friendly, and there is a large parking area too.
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1 people find it helpful
Accommodation's Reply
27 Feb 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
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