ibis Bandung Trans Studio
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Overall Ratings & Reviews ibis Bandung Trans Studio
Traveloka (16,627)
Other sources (241)
8.5
Very Good
From 16,627 reviews
Provided by travelers on
Cleanliness
8.7
Room Comfort
8.6
Meal
8.3
Location
8.8
Service and Facilites
8.6
People often mention about ibis Bandung Trans Studio
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Bedroom (261)
Ambiance (239)
Staff Friendliness (234)
Accessibility (225)
Bathroom (214)
Distance to City Center (212)
Surroundings (212)
Hotel Area (197)
Room Space (181)
Variety (172)
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Traveler Reviews ibis Bandung Trans Studio
Number of reviews per page
20
40
Customer reviews
NL
Novia L.
Business
10.0
/10
Reviewed 3 day(s) ago
Even though we got a promotional price, the service and amenities remained the same. 😍 It's still a favorite hotel because they provide pillows in the rooms. 🥰
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Verified Traveler
Staycation
10.0
/10
Reviewed 3 day(s) ago
Nice hotel, lovely staff, looking forward to staying there again
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ke
khristian e.
10.0
/10
Reviewed 1 week(s) ago
Comfortable, clean hotel with excellent service
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Accommodation's Reply
11 Nov 2025
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Hilmansyah
General Manager
R***a
Staycation
10.0
/10
Reviewed 1 week(s) ago
Every time I go to Bandung, I always stay here. It's very comfortable, with direct access to the mall, so finding food is easy.
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Accommodation's Reply
13 Nov 2025
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Hilmansyah
General Manager
R***h
10.0
/10
Reviewed 1 week(s) ago
If you are going to Bandung, staying at the Ibis Trans Studio Hotel is definitely a great option.
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Accommodation's Reply
11 Nov 2025
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Hilmansyah
General Manager
K***e
10.0
/10
Reviewed 1 week(s) ago
Clean, nice, satisfying hotel, recommended, will stay again next time
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Accommodation's Reply
11 Nov 2025
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Hilmansyah
General Manager
D***i
Staycation
9.4
/10
Reviewed 1 week(s) ago
So good! Recommended. Family friendly and warm services. Happy and satisfied.
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Accommodation's Reply
07 Nov 2025
Dear Mr/Mrs,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Hilmansyah
General Manager
P***a
10.0
/10
Reviewed 2 week(s) ago
Everything was very good and quite enjoyable.
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Accommodation's Reply
11 Nov 2025
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Hilmansyah
General Manager
A***o
8.2
/10
Reviewed 2 week(s) ago
The check-in process was fast, the hotel staff was friendly, the room felt just right for relaxing.
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Accommodation's Reply
04 Nov 2025
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Indra Gunawan
General Manager
Tan L. H.
Leisure
8.5
/10
Reviewed 2 week(s) ago
the room has been there for quite a while so the wooden tiles are starting to come loose
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1 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Mr Tan
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
Indra Gunawan
General Manager
R***a
Leisure
9.1
/10
Reviewed 2 week(s) ago
Best location and price
Lots of bonuses
Food: Delicious and varied
Staff Assistance: The ladies and gentlemen are very helpful and friendly
Highlights: The kids were very happy to get dolls and lots of other bonuses
Price: Perfect
Location: Very strategic
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Accommodation's Reply
04 Nov 2025
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Indra Gunawan
General Manager
MUHAMMAD A. M.
9.4
/10
Reviewed 2 week(s) ago
Best location... very recommended hotel for quick getaway traveler
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Accommodation's Reply
07 Nov 2025
Dear Mr Muhammad A.M,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Hilmansyah
General Manager
L***s
Staycation
10.0
/10
Reviewed 2 week(s) ago
Very impressive. Our family and I were very happy to stay at the Ibis Hotel Bandung.
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1 people find it helpful
Accommodation's Reply
07 Nov 2025
Dear Mr/ Mrs,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Hilmansyah
General Manager
Verified Traveler
Business
6.2
/10
Reviewed 2 week(s) ago
It took the staff a long time to respond to the lack of towels and the bathroom hexos was dead so it smelled.
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2 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Guest
Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Indra Gunawan
General Manager
ANITA I.
Staycation
8.5
/10
Reviewed 3 week(s) ago
Hmm, that's very disappointing. One room number can be assigned to two guests. That's absolutely intolerable. Also, the check-in service during peak hours is incredibly slow. Hopefully, things will improve in the future. Thank you.
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2 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Guest
Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Indra Gunawan
General Manager
HS
Hadi S.
Business
8.8
/10
Reviewed 3 week(s) ago
The hotel is in a strategic location, the room is clean but the towels are only given after you ask for them.
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1 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Guest,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
Indra Gunawan
General Manager
R***y
Leisure
9.1
/10
Reviewed 3 week(s) ago
Strategic and comfortable location, but please consider adding staff at the reception desk.
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Accommodation's Reply
04 Nov 2025
Dear Guest,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
Indra Gunawan
General Manager
NK
Nani K.
9.4
/10
Reviewed 3 week(s) ago
The hotel staff is friendly and the service is good.
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Accommodation's Reply
07 Nov 2025
Dear Mrs Nani K,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Hilmansyah
General Manager
Alia G. O.
9.7
/10
Reviewed 3 week(s) ago
I've stayed at Ibis a few times, the facilities are okay. The staff is helpful and friendly.
The location is also close, finding food is very easy.
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2 people find it helpful
Accommodation's Reply
25 Oct 2025
Dear Mrs Alia
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Indra Gunawan
General Manager
S***N
Staycation
9.4
/10
Reviewed 3 week(s) ago
The room is big and spacious with an amazing view
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1 people find it helpful
Accommodation's Reply
25 Oct 2025
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Indra Gunawan
General Manager
Number of reviews per page
20
40
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