Thank you to all Harris fans! Thank you for celebrating a special moment with us at Harris Gubeng. We were delighted to serve you and hope your visit to Surabaya was memorable. We look forward to welcoming you back again. Sincerely, Kokito, Customer Relations Manager.

Cheers HARRIS Fans, Thank you very much for staying with us at HARRIS Hotel & Conventions Gubeng Surabaya and taking your time to write a great feedback about our room. We also want to apologize for the inconvenience happened during your stay. Your constructive feedback about our bathroom cleanliness is important for us. We will improve this matter. Once again, thank you very much and we wish you have a pleasant journey to your next destination. We look forward to welcoming you back soon in Surabaya. HARRISly Yours, Cogito Fans Relations Manager

Thank you, Mr. Davy. Thank you for choosing to stay at Harris Hotel & Conventions, Kubeng, Surabaya again. However, we apologize for any inconvenience you experienced during your stay, particularly that the room did not meet your expectations. Please be informed that the room you mentioned, the Smart Room, is designed for travelers staying 1-2 nights and seeking accommodation in the heart of Surabaya at an affordable price. Therefore, the Smart Room is designed to be spacious and simple, yet still functional. If you require a more spacious room, we also have Premium Rooms available, which are not significantly different in price from Smart Rooms. We also have suites available. We apologize again for any inconvenience you experienced. We hope to welcome you again and are ready to provide you with a better experience. Sincerely, Kokito, Customer Relations Manager

Thank you, Mr. Rafi. Thank you for choosing to stay at Harris Hotel & Conventions Kubeng, Surabaya. We are delighted to have served you and hope that we were able to make your visit to the City of Heroes even more meaningful. Your positive feedback is a great encouragement to all of us, and we will strive to maintain and further improve the quality of our services and products. We look forward to welcoming you back again. Sincerely, Kokito, Customer Relations Manager

Thank you to all of Harris's fans! Thank you for the positive reviews. We hope to remain your choice when you return to Surabaya again. See you again at our next memorable event. Sincerely, Kokito, Fan Club Relations Manager.

Thank you to all Harris fans! Thank you for choosing to stay at Harris Hotel & Conventions Kubeng, Surabaya. We were delighted to serve you, provide delicious food, and offer comfortable accommodations during your visit to the city of heroes. We hope to welcome you back again. Sincerely, Kokito, Fan Club Relations Manager

Thank you to all Harris fans. Thank you for choosing to stay at Harris Hotel & Conventions Kubeng Surabaya. We are delighted to have served you and hope that we were able to make your visit to Surabaya even more memorable. We apologize for any inconvenience, especially regarding the size of the Smart Room which may have been smaller than expected. For more information, we have many other room types available, including the Amazing Residence which is 78 square meters. If possible, please consider trying our Premium Room on your next stay. This room type is 28 square meters, larger than the Smart Room, but the price is not significantly different. We look forward to welcoming you back as your home in this city of heroes. We look forward to your return. Sincerely, Kokito, Customer Relations Manager

Cheers HARRIS Fans, Thank you very much for staying with us at HARRIS Hotel & Conventions Gubeng Surabaya. We also want to thank you for this great review. We are delighted having you with us and cannot wait to welcoming you back soon, for another unforgettable moment with us. HARRISly Yours, Cogito Fans Relations Manager

Thank you to all Harris's fans! Thank you for choosing us as your home in Surabaya, and thank you for taking the time to share your wonderful experience through this positive review. We were delighted to serve you and hope we can continue to make your visits memorable. We look forward to welcoming you back again for an even more impressive experience. Sincerely, Kokito, Customer Relations Manager

Thank you to all Harris fans. Thank you for choosing to stay at Harris Hotel & Conventions Kubeng Surabaya. We appreciate your feedback and excellent ratings on this platform. We apologize for any inconvenience, especially the misunderstanding that occurred with the server while clearing plates. We will evaluate and improve the communication skills of all our service staff. Regarding the loose shower head handle in your room, we have resolved it and will increase the frequency of maintenance to prevent this from happening again. Thank you again for your interest and review. We hope to welcome you back to the City of Heroes for another memorable experience. Sincerely, Kokito, Customer Relations Manager

Cheers HARRIS Fans, Thank you very much for staying with us at HARRIS Hotel & Conventions Gubeng Surabaya and taking your time to write a great comment about us. It is always our pleasure to make your stay memorable. We look forward to welcoming you back soon. HARRISly Yours, Cogito Fans Relations Manager

Cheers HARRIS Fans, Thank you very much for staying at HARRIS Hotel & Conventions Gubeng Surabaya, and taking your time to write a great review about our staff. Your kind words will definitely encourage us even more to always deliver our best. We look forward to welcoming you back soon. HARRISly Yours, Cogito Fans Relations Manager

Thank you, Mr. Basuki. Thank you for your positive rating and review. We were happy to serve you and hope your check-up and treatment went well. We wish you good health and a long life. We look forward to welcoming you back in the future. Sincerely, Kokito, Customer Relations Manager.

Hello, Harris fans! Thank you for your positive feedback. We are delighted to provide you with the best service, and we will continue to do our utmost to make Hero City a cherished home for you. Thank you. Sincerely, Cogito, Customer Relationship Manager

Hello Harris fans! Thank you for your kind feedback. We were delighted to serve you and hope that our recent visit to Surabaya was even more memorable. Your positive feedback regarding the friendliness of our staff motivates us to continue striving to maintain the quality of our service. We look forward to welcoming you back again. Sincerely, Cogito, Head of Customer Relations.

Thank you to all of Harris's fans! Thank you for your positive ratings and reviews. We were delighted to serve you and hope that we were able to make your recent visit to Surabaya even more memorable. We look forward to welcoming you back again. Sincerely, Kokito, Fan Club Relations Manager

Thank you to all Harris fans! Thank you for choosing to stay at Harris Hotel & Conventions Kubeng Surabaya. We are delighted to serve you delicious food and provide excellent service. We hope to welcome you back again. Sincerely, Kokito, Customer Relations Manager.

Thank you to all of Harris's fans! Thank you for your positive ratings and reviews. We were delighted to serve you and hope that we were able to make your recent visit to Surabaya even more memorable. We look forward to welcoming you back again. Sincerely, Kokito, Fan Club Relations Manager

Thank you, Ms. Sri. Thank you for your rating and review. We are delighted to have served you at Harris Gubeng Surabaya and hope your visit was even more memorable. We apologize for any inconvenience, especially during the rather busy breakfast hours. We will evaluate and potentially improve our policies in the future if necessary. We hope you will continue to choose us as your accommodation on your return trip to Pahlawan. See you soon! Sincerely, Kokito, Customer Relations Manager

Thank you, Mr. Basuki. Thank you again for extending your stay and writing such a positive review about us. Your rating is certainly an encouragement for us to continue our work. We hope and pray that any medical needs in Surabaya will be met with well-being. We wish you good health and many blessings, and we look forward to welcoming you back again. Sincerely, Kokito, Customer Relations Manager.