HARRIS Hotel & Conventions Gubeng

Hotels
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8.7
/10
Very Good
8,982 reviews

What Guests Say About Their Stay

Anindita P.

8.8
/ 10
We went there for a birthday staycation and the kids were happy; friendly staff, can be a bit packed during weekends/holidays.

Nilahermawati

10.0
/ 10
The hotel staff is very friendly, the elevator smells good, all the rooms smell good, the hotel is clean and tidy, the food is delicious.
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H***i

9.1
/ 10
friendly staffs always greet you and will always serve you as if you were the hotel's owner😉. that's why you will feel at home when staying in the hotel. cool👍👍

A***K

10.0
/ 10
It was a great experience for the family, with all the necessary items met. This hotel is truly perfect for children if we bring the family. This hotel is a perfect choice for our next trip.
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W1ed C.

10.0
/ 10
The hotel staff was very friendly, and the room attendants were also honest. All room amenities were provided without asking. For example, the minibar was always stocked. Thank you, Harris, for making our holiday comfortable, enjoyable, and relaxing.
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In the Area
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Jalan Bangka No. 8-18, Gubeng, Surabaya, Jawa Timur, Indonesia, 60281

Main Facilities

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This accommodation offers:
Outdoor pool
Children play area
Children pool
Swimming pool
Laundry service
Parking
Restaurant
Luggage storage
Elevator
Laundry
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
Indoor Jacuzzi
Located near Train Station
+2 more
HARRIS Hotel & Conventions Gubeng is a 4-star hotels that has been welcoming guests since 2014. The accommodation went through a renovation in 2025. HARRIS Hotel & Conventions Gubeng is part of The Ascott Limited. There are 152 rooms spread across 17 floors.
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What's around HARRIS Hotel & Conventions Gubeng

Jalan Bangka No. 8-18, Gubeng, Surabaya, Jawa Timur, Indonesia, 60281
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Discover More About HARRIS Hotel & Conventions Gubeng

Discover the Comfort and Convenience of HARRIS Hotel & Conventions Gubeng

Planning your next adventure to East Java? For Australian travellers seeking a blend of comfort, convenience, and a touch of local flavour, HARRIS Hotel & Conventions Gubeng stands out as an excellent choice. Located in the heart of Surabaya, this hotel offers a welcoming base for exploring the vibrant city and its surrounding attractions. Rates at HARRIS Hotel & Conventions Gubeng start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of HARRIS Hotel & Conventions Gubeng

HARRIS Hotel & Conventions Gubeng is situated in the bustling Gubeng district of Surabaya, East Java. This prime location places you within easy reach of the city's commercial and cultural hubs. The hotel's address is Jalan Bangka No. 8-18, Gubeng, Surabaya, Jawa Timur, Indonesia, 60281. For those arriving by air, it's a convenient journey from Juanda International Airport (SUB). Public transport options are readily available, making it simple to navigate Surabaya and its environs. The surrounding area is alive with local energy, offering a glimpse into daily life in East Java, with easy access to local eateries and shops.

Guest Facilities and Services at HARRIS Hotel & Conventions Gubeng

Guest facilities at HARRIS Hotel & Conventions Gubeng are designed to ensure a comfortable and hassle-free stay. Travellers will appreciate the availability of essential amenities that cater to modern needs. Enjoy complimentary Wi-Fi throughout the hotel, perfect for staying connected. The 24-hour front desk is staffed by friendly and helpful personnel, ready to assist with any queries or requests you may have, ensuring peace of mind at any hour. For those who like to stay active, fitness facilities are available. Secure luggage storage is also provided, allowing you to explore the city freely before check-in or after check-out.

Room Information and Stay Experience at HARRIS Hotel & Conventions Gubeng

A variety of rooms are available at HARRIS Hotel & Conventions Gubeng, each designed to provide a restful sanctuary after a day of exploration. The Room types of HARRIS Hotel & Conventions Gubeng cater to different needs, ensuring a comfortable stay for solo travellers, couples, or families. Expect clean, well-appointed spaces featuring comfortable bedding and effective climate control systems to ensure your room is always at your preferred temperature. Modern bathrooms are also a standard, offering a clean and refreshing experience.

Recommended Nearby Dining and Cafes around HARRIS Hotel & Conventions Gubeng

Surabaya boasts a rich culinary landscape, and HARRIS Hotel & Conventions Gubeng is perfectly positioned to let you explore it. Within easy reach, you'll find a variety of local eateries serving up delicious Indonesian cuisine, from flavourful street food to more formal dining experiences. For those who enjoy a good coffee and a relaxed brunch, the area offers numerous cafes that capture the vibrant local café culture. Whether you're craving traditional East Javanese dishes or international fare, you'll find plenty of options to satisfy your palate.

Popular Attractions and Activities near HARRIS Hotel & Conventions Gubeng

Surabaya offers a wealth of attractions for every type of traveller. Explore the historic House of Sampoerna, a beautifully preserved Dutch colonial building that now serves as a museum dedicated to the city's tobacco heritage. Immerse yourself in local culture at the Sampoerna Strategic Square, a hub of activity and a great place to observe city life. For a touch of nature and relaxation, visit the Mangrove Forest Education Centre Wonorejo, a unique ecological park. History buffs will enjoy the Tugu Pahlawan (Heroes Monument), a significant landmark commemorating the Battle of Surabaya. Don't miss the opportunity to explore the vibrant Pasar Atom, a bustling market where you can find local crafts, souvenirs, and delicious snacks. If you are looking for other activities around HARRIS Hotel & Conventions Gubeng, check out the best deals on Traveloka: Recommended activities in Surabaya!

How to Get to HARRIS Hotel & Conventions Gubeng from the Airport

Navigating your journey from Juanda International Airport (SUB) to HARRIS Hotel & Conventions Gubeng is straightforward, with several convenient options available. Understanding how to get to HARRIS Hotel & Conventions Gubeng ensures a smooth start to your trip. * Airport Link Trains: Consider using the airport train services that connect Juanda International Airport to various points in the city, from where you can take a short taxi or rideshare to the hotel. * Airport Shuttle Buses: Dedicated shuttle bus services often operate from the airport, providing a cost-effective way to reach key areas within Surabaya. * Public Metered Taxis: Official airport taxis are readily available outside the arrival terminals. Ensure the meter is used for a fair fare. * Rideshare Services: You can also opt for a rideshare service, which can be booked via a mobile app for convenience. For a seamless travel experience, you can pre-book your Airport transfer service.

Summary of Why You Should Choose HARRIS Hotel & Conventions Gubeng

HARRIS Hotel & Conventions Gubeng offers a compelling combination of a prime location, comfortable accommodations, and excellent service, making it an ideal choice for your stay in Surabaya. * **Convenient Location:** Situated in the accessible Gubeng district, providing easy access to city attractions and transport links. * **Comfortable Stay:** Well-appointed rooms with modern amenities ensure a relaxing experience. * **Friendly Service:** A dedicated 24-hour front desk is always ready to assist you. * **Great Value:** Competitive rates make it an attractive option for budget-conscious travellers. Ready to experience the best of Surabaya? Check room availability at HARRIS Hotel & Conventions Gubeng and secure your perfect getaway. Book HARRIS Hotel & Conventions Gubeng today and enjoy a memorable trip. Book budget hotels in Jawa Timur and Easily book domestic and international flights at low prices with Traveloka.

All facilities in HARRIS Hotel & Conventions Gubeng

Facility

  • Outdoor pool
  • Children play area
  • Children pool
  • Swimming pool
Others HARRIS Hotel & Conventions Gubeng
Others

Transportation

  • Car hire

Guest Services

  • Multilingual staff
  • Wedding service
  • 24-hour security
  • Bellboy service
  • Concierge
  • Newspaper in lobby
  • 24-hour front desk
  • Tours
  • Laundry Service
  • Luggage storage

Public Facilities

  • Room service
  • Restaurant
  • Elevator
  • Coffee shop
  • Safety deposit box

Meals & Dining

  • Breakfast buffet
  • Breakfast

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Connectivity

  • Wi-Fi in public areas
  • LAN Internet access
  • Wi-Fi

Activity & Leisure

  • Sauna
  • Spa
  • Steam bath
  • Children's play area
  • Entertainment programme for children
  • Massage
  • Outdoor pool

Nearby Facilities

  • Beauty salon
  • Launderette
  • ATM/Bank
  • Supermarket
  • Grocery store

Family & Kids

  • Children's club
  • Children's pool

Accessibility

  • Wheelchair accessible

Accommodation Facilities

  • Smoking area
  • Car park

Accommodation Policy & General Information in HARRIS Hotel & Conventions Gubeng

IMPORTANT_NOTICE

Document Policy
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit Policy
Deposit IDR 50,000 is required upon check-in. The accommodation accepts cash and debit card.

Minimum Age for Check-in Policy
Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at HARRIS Hotel & Conventions Gubeng
152
Number of floors in HARRIS Hotel & Conventions Gubeng
17
Another facilities in HARRIS Hotel & Conventions Gubeng
Car hire, Multilingual staff, Wedding service, 24-hour security, Bellboy service

Frequently asked questions about HARRIS Hotel & Conventions Gubeng

What is normal check-in & check-out time at HARRIS Hotel & Conventions Gubeng?
The standard check-in time at HARRIS Hotel & Conventions Gubeng is starting from From 14:00 while the latest check-out time is at Before 12:00
Does HARRIS Hotel & Conventions Gubeng provide breakfast?
Yes, HARRIS Hotel & Conventions Gubeng provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of HARRIS Hotel & Conventions Gubeng?
HARRIS Hotel & Conventions Gubeng has a 4.0-star rating.
How many floors does HARRIS Hotel & Conventions Gubeng have?
HARRIS Hotel & Conventions Gubeng has 17.
How many rooms are available at HARRIS Hotel & Conventions Gubeng?
HARRIS Hotel & Conventions Gubeng has 152.
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HARRIS Hotel & Conventions Gubeng reviews and ratings

8.8
Very Good
From 8,927 reviews
Provided by travellers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.7

Location

9.0

Service and Facilites

8.9

People often mention about HARRIS Hotel & Conventions Gubeng
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Staff Friendliness (404)
Distance to City Center (370)
Bedroom (369)
Ambiance (357)
Variety (342)
Bathroom (334)
Taste (327)
Hotel Area (325)
Family Friendly (314)
Accessibility (303)
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Traveller Reviews HARRIS Hotel & Conventions Gubeng

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel staff is friendly, the breakfast menu is very extensive and delicious.
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Accommodation's Reply
28 Oct 2026
Thank you to all Harris's fans! Thank you for your excellent reviews and ratings. We are delighted to have served you and hope to remain your favorite restaurant in Bandar Wira. Sincerely, Kokito, Customer Relations Manager.
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Desy O. S.
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Staycation
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8.5
/10
Reviewed 1 week(s) ago
Very friendly staff, strategic location.
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Accommodation's Reply
28 Oct 2026
Thank you, Daisy. Thank you for choosing to stay at Harris Hotel & Conventions Kubeng Surabaya and thank you for taking the time to write a review and give us an excellent rating. We were delighted to serve you and hope to welcome you back again. Sincerely, Kokito, Customer Relations Manager.
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W***a
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Transit
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10.0
/10
Reviewed 1 week(s) ago
Good hotel, love to be here, waiting for the next staycation.
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Accommodation's Reply
28 Oct 2026
Cheers HARRIS Fans, Thank you very much for staying with us at HARRIS Hotel & Conventions Gubeng Surabaya and taking your time to write such a wonderful review. It is our pleasure to make your stay memorable. We cannot wait to welcome you back here as soon as possible. HARRISly Yours, Cogito Fans Relations Manager
Anindita P.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
We went there for a birthday staycation and the kids were happy; friendly staff, can be a bit packed during weekends/holidays.
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Accommodation's Reply
26 Oct 2026
Cheers Ms. Anindita, Thank you very much for choosing to celebrate your family's special day with us here in Surabaya. Your kind word means a lot as it will encourage us even more to always deliver our best. We cannot wait to welcome you back soon in HARRIS Gubeng for another unforgettable moment with us. HARRISly Yours, Cogito Fans Relations Manager
Johan I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Everything was perfect. Very comfortable. Excellent service.
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Accommodation's Reply
26 Oct 2026
Thank you, Mr. Johan. Thank you for your positive rating and review. We were delighted to serve you and hope that we will continue to be your favorite restaurant, especially in Surabaya. We look forward to welcoming you back again soon. Sincerely, Kokito, Customer Relations Manager.
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A***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very satisfied especially when negotiating the check-out time because I was waiting for the train schedule, but disappointed when I asked the bell boy to help me check-out, it took so long that I had to get off myself without the bell boy's help, hopefully there will be improvements in the future, overall the best.
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Accommodation's Reply
23 Oct 2026
Thank you to all Harris fans, thank you for choosing to stay at Harris Hotel & Conventions Kubeng Surabaya, and thank you for taking the time to write such a positive and constructive review. We apologize for any inconvenience you experienced, particularly regarding the concierge (bellhop) service not reaching your room. This may have been due to a queue for concierge services at that time, causing the delay in reaching your room. However, this will be an important observation and evaluation for us to improve our communication and service speed in the future. Thank you again for your interest. We hope to welcome you back to the City of Heroes again to provide you with an even better stay experience. Sincerely, Kokito, Customer Relations Manager
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y***e
icon-Business
Business
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10.0
/10
Reviewed 2 week(s) ago
Strategic location, comfortable, and highly recommended.
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Accommodation's Reply
23 Oct 2026
Thank you to all of Harris's fans! Thank you for your excellent reviews and ratings. We are delighted that you had a memorable experience with us here. We hope to welcome you back to Surabaya again for even more memorable experiences. Sincerely, Kokito, Fan Club Relations Manager.
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T***r
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Business
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10.0
/10
Reviewed 2 week(s) ago
The facilities and amenities are wonderful.
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Accommodation's Reply
23 Oct 2026
Cheers HARRIS Fans, Thank you very much for your positive review. Your kind word means a lot for us as it will encourage us even more to deliver our best service and products. We look forward to welcome you back soon in Surabaya. HARRISly Yours, Cogito Fans Relations Manager
T***r
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It provides amazing services that make us comfortable when staying here.
1 people find it helpful
Accommodation's Reply
23 Oct 2026
Cheers HARRIS Fans, Thank you very much for staying with us at HARRIS Hotel & Conventions Gubeng Surabaya and taking your time to write such a great review about us. It is our pleasure to make your stay memorable and we look forward to welcome you back soon. HARRISly Yours, Cogito Fans Relations Manager
M***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Thankyou Harris gubeng team kalian the best
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Accommodation's Reply
13 Oct 2026
Thank you to all Harris's fans! Thank you for the wonderful reviews and top ratings. We are delighted that we were able to make your visit to Surabaya even more memorable. These reviews will motivate us to continue providing the best service and products. See you again at our next exciting event! Sincerely, Kokito, Fan Club Relations Manager
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I***n
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Business
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8.5
/10
Reviewed 4 week(s) ago
Friendly service, the breakfast is very complete.
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Accommodation's Reply
13 Oct 2026
Thank you to all Harris's fans! Thank you for your excellent reviews and ratings. We are delighted to have served you, and your positive feedback on our food will encourage our chefs and the entire team to continue striving to serve the best food. We hope to welcome you back again on other exciting occasions. Sincerely, Kojito, Customer Relations Manager
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muhamad
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9.4
/10
Reviewed 5 week(s) ago
The hotel staff were very friendly and enthusiastic when they welcomed us.
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Accommodation's Reply
02 Oct 2026
Thank you, Mr. Muhammad N. Thank you for your positive rating and review. We were delighted to serve you and hope we were able to make your visit to Surabaya even more memorable. We look forward to welcoming you again soon. Sincerely, Kojito, Customer Relations Manager
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A***i
icon-Business
Business
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9.7
/10
Reviewed 5 week(s) ago
Strategic location from city center and good service.
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1 people find it helpful
Accommodation's Reply
30 Sep 2026
Thank you to all Harris fans who chose to stay at Harris Hotel & Conventions Kubeng, Surabaya, and for taking the time to write reviews and rate us. We are delighted to have served you and hope that we were able to make your visit to the city of heroes even more memorable. We look forward to welcoming you back again soon. Sincerely, Kokito, Fan Club Relations Manager
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Nilahermawati
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel staff is very friendly, the elevator smells good, all the rooms smell good, the hotel is clean and tidy, the food is delicious.
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Accommodation's Reply
28 Sep 2026
Thank you, Ms. Nila. Thank you for your second positive review. We are very pleased to have served you again, and your review will further motivate us to maintain our high standards of service. We hope to welcome you back again. Sincerely, Kojito, Customer Relations Manager.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Easy access, convenient parking, clean rooms, fast and environmentally friendly service, in short, it's really great.
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1 people find it helpful
Accommodation's Reply
23 Sep 2026
Thank you to all Harris fans! Thank you for choosing to stay at Harris Hotel & Conventions Kubeng Surabaya and thank you for taking the time to write a wonderful review about your memorable experience. We hope to welcome you back again soon. Sincerely, Kokito, Customer Relations Manager
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H***i
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
friendly staffs always greet you and will always serve you as if you were the hotel's owner😉. that's why you will feel at home when staying in the hotel. cool👍👍
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Accommodation's Reply
25 Sep 2026
Cheers HARRIS Fans, Thank you very much for staying with us at HARRIS Hotel & Conventions Gubeng Surabaya and for sharing your wonderful review about us ! It is our pleasure to make you feel the comfort of your home, indeed, HARRIS Gubeng is your home in Surabaya. Your kind word means a lot of us, this will encourage us even more to always deliver our best ! We wish you a pleasant trip to your next destination. Here in Surabaya, we cannot wait to welcome you back for another unforgettable moment with us. HARRISly Yours, Cogito Fans Relations Manager
R***h
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
There are lots of bonuses... but if you stay here, you have to enjoy it so you can enjoy the bonuses.
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Accommodation's Reply
23 Sep 2026
Thank you to all of Harris's fans! Thank you for your reviews and positive ratings. We are delighted to have served you and hope that Harris Gubeng will be your next choice when you return to the City of Heroes. We look forward to welcoming you back again. Sincerely, Kokito, Fan Club Relations Manager
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Nilahermawati
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel staff are all friendly, the elevator smells nice, the hotel is clean, the design is modern and elegant, the food is delicious and has a wide variety. I hope you continue to maintain this friendly spirit 🙏🏻
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1 people find it helpful
Accommodation's Reply
28 Sep 2026
Thank you, Ms. Nila. Thank you for your kind review and top rating. All of us at Harris Kubang, Surabaya, are delighted to have served you and hope you enjoyed your visit even more. We look forward to welcoming you back again. Sincerely, Kokito, Customer Relations Manager.
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A***i
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel staff were friendly and provided excellent service. They ensured check-in was on time. Breakfast offered a varied menu.
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1 people find it helpful
Accommodation's Reply
18 Sep 2026
Thank you to all Harris's fans! Thank you for your positive ratings and feedback, especially regarding the friendliness of our staff and the delicious breakfast we serve. This motivates us to continue working hard and maintaining the quality of our service and products. We hope to welcome you back again soon. Sincerely, Kokito, Fan Club Relations Manager
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Sri S.
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Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
It was really nice to stay here 😊
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Accommodation's Reply
18 Sep 2026
Cheers Ms. Sri, Thank you very much for staying with us at HARRIS Hotel & Conventions Gubeng Surabaya and taking your time to write such a wonderful review. It is always our pleasure to make your stay memorable. We cannot wait to welcome you back soon in Surabaya. HARRISly Yours, Cogito Fans Relations Manager
Number of reviews per page
20
40

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.