Does HARRIS Hotel & Conventions Gubeng have a swimming pool?

Yes, a swimming pool is available at HARRIS Hotel & Conventions Gubeng.

What are the guest reviews for HARRIS Hotel & Conventions Gubeng?

HARRIS Hotel & Conventions Gubeng is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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HARRIS Hotel & Conventions Gubeng

Name: HARRIS Hotel & Conventions Gubeng
Address: Jalan Bangka No. 8-18, Gubeng, Surabaya, Jawa Timur, Indonesia, 60281, Jalan Bangka No. 8-18, Jawa Timur, 60281, Indonesia
Rating: 8.7

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8.7

/10

Very Good

8,978 reviews

What Guests Say About Their Stay

Anindita P.

8.8

/ 10

We went there for a birthday staycation and the kids were happy; friendly staff, can be a bit packed during weekends/holidays.

Nilahermawati

10.0

/ 10

The hotel staff is very friendly, the elevator smells good, all the rooms smell good, the hotel is clean and tidy, the food is delicious.

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H***i

9.1

/ 10

friendly staffs always greet you and will always serve you as if you were the hotel's owner😉. that's why you will feel at home when staying in the hotel. cool👍👍

A***K

10.0

/ 10

It was a great experience for the family, with all the necessary items met. This hotel is truly perfect for children if we bring the family. This hotel is a perfect choice for our next trip.

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W1ed C.

10.0

/ 10

The hotel staff was very friendly, and the room attendants were also honest. All room amenities were provided without asking. For example, the minibar was always stocked. Thank you, Harris, for making our holiday comfortable, enjoyable, and relaxing.

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In the Area

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Jalan Bangka No. 8-18, Gubeng, Surabaya, Jawa Timur, Indonesia, 60281

Main Facilities

This accommodation offers:

Outdoor pool

Children play area

Children pool

Swimming pool

Laundry service

Parking

Restaurant

Luggage storage

Elevator

Laundry

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

Indoor Jacuzzi

Located near Train Station

+2 more

HARRIS Hotel & Conventions Gubeng is a 4-star hotels that has been welcoming guests since 2014. The accommodation went through a renovation in 2025. HARRIS Hotel & Conventions Gubeng is part of The Ascott Limited. There are 152 rooms spread across 17 floors.

What's around HARRIS Hotel & Conventions Gubeng

Jalan Bangka No. 8-18, Gubeng, Surabaya, Jawa Timur, Indonesia, 60281

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Discover More About HARRIS Hotel & Conventions Gubeng

General Information

Location

Located at Jalan Bangka No. 8-18 in Surabaya, Indonesia. Those looking to explore will find Taman 10 Nopember Surabaya, Shamaya Garden by Samaya Group, and District 11 nearby.

Facilities & Amenities

HARRIS Hotel & Conventions Gubeng has Outdoor pool, Children play area, Children pool, Swimming pool, Laundry service, and more.

Business Facilities

For guests traveling for work, HARRIS Hotel & Conventions Gubeng has Conference room and Meeting facilities available.

Dining

Guests can stop by the café.

Contact

Email: reservation.hgbg@the-ascott.com
Phone number: +62315011100
Website: www.harrishotels.com

All facilities in HARRIS Hotel & Conventions Gubeng

Facility

Outdoor pool

Children play area

Children pool

Swimming pool

Others

Transportation

CAR_RENTAL

Hotel Services

Multilingual staff
Wedding service
_24H_SECURITY
Bellhop
CONCIERGE_SERVICES
Newspaper in lobby
_24_HOUR_FRONT_DESK
Tours
Laundry service
Luggage storage

Public Facilities

Room service
Restaurant
Elevator
Coffee shop
SAFE_DEPOSIT_AT_FRONT_DESK

Food and Drinks

Buffet breakfast
BREAKFAST_AVAILABLE

Business Facilities

Conference room
Meeting facilities
Photocopier
Projector

Connectivity

WiFi in public area
WIRED_INTERNET_ACCESS
WIFI_ACCESS

Things to Do

Sauna
Spa
STEAM_ROOM
Children play area
Entertainment for children
Massage
Outdoor pool

Nearby Facilities

Beauty salon
Laundry
ATM/Banking
Supermarket
GROCERY_STORE

Family-friendly Facilities

Kids club
Children pool

Accessibilty

Wheelchair accessible

General

Smoking area
Parking

Accommodation Policy & General Information in HARRIS Hotel & Conventions Gubeng

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Minimum Age Policy

Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at HARRIS Hotel & Conventions Gubeng	152
Number of floors in HARRIS Hotel & Conventions Gubeng	17
Another facilities in HARRIS Hotel & Conventions Gubeng	CAR_RENTAL, Multilingual staff, Wedding service, _24H_SECURITY, Bellhop

Frequently asked question in HARRIS Hotel & Conventions Gubeng

What is normal check-in & check-out time at HARRIS Hotel & Conventions Gubeng?

The standard check-in time at HARRIS Hotel & Conventions Gubeng is starting from From 14:00 while the latest check-out time is at Before 12:00

Does HARRIS Hotel & Conventions Gubeng provide breakfast?

Yes, HARRIS Hotel & Conventions Gubeng provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

How many stars does HARRIS Hotel & Conventions Gubeng have?

HARRIS Hotel & Conventions Gubeng is a 4.0-star hotel.

How many floors does HARRIS Hotel & Conventions Gubeng have?

HARRIS Hotel & Conventions Gubeng has 17 floors.

How many rooms does HARRIS Hotel & Conventions Gubeng have?

HARRIS Hotel & Conventions Gubeng has 152 rooms in total.

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More Reviews from Other Guests in HARRIS Hotel & Conventions Gubeng

Overall Ratings & Reviews HARRIS Hotel & Conventions Gubeng

Traveloka (8,923)

Other sources (55)

8.8

Very Good

From 8,923 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

8.8

Meal

8.7

Location

9.0

Service and Facilites

8.9

People often mention about HARRIS Hotel & Conventions Gubeng

All

Staff Friendliness (403)

Distance to City Center (369)

Bedroom (368)

Ambiance (357)

Variety (342)

Bathroom (333)

Taste (327)

Hotel Area (324)

Family Friendly (313)

Accessibility (302)

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Traveler Reviews HARRIS Hotel & Conventions Gubeng

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Customer reviews

Verified Traveler

10.0

/10

Reviewed 3 day(s) ago

The hotel staff is friendly, the breakfast menu is very extensive and delicious.

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Accommodation's Reply

28 Oct 2026

Thank you to all Harris's fans! Thank you for your excellent reviews and ratings. We are delighted to have served you and hope to remain your favorite restaurant in Bandar Wira. Sincerely, Kokito, Customer Relations Manager.

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Desy O. S.

Staycation

8.5

/10

Reviewed 3 day(s) ago

Very friendly staff, strategic location.

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Accommodation's Reply

28 Oct 2026

Thank you, Daisy. Thank you for choosing to stay at Harris Hotel & Conventions Kubeng Surabaya and thank you for taking the time to write a review and give us an excellent rating. We were delighted to serve you and hope to welcome you back again. Sincerely, Kokito, Customer Relations Manager.

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W***a

Transit

10.0

/10

Reviewed 5 day(s) ago

Good hotel, love to be here, waiting for the next staycation.

Find this review helpful?

Accommodation's Reply

28 Oct 2026

Cheers HARRIS Fans, Thank you very much for staying with us at HARRIS Hotel & Conventions Gubeng Surabaya and taking your time to write such a wonderful review. It is our pleasure to make your stay memorable. We cannot wait to welcome you back here as soon as possible. HARRISly Yours, Cogito Fans Relations Manager

Anindita P.

8.8

/10

Reviewed 5 day(s) ago

We went there for a birthday staycation and the kids were happy; friendly staff, can be a bit packed during weekends/holidays.

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Accommodation's Reply

26 Oct 2026

Cheers Ms. Anindita, Thank you very much for choosing to celebrate your family's special day with us here in Surabaya. Your kind word means a lot as it will encourage us even more to always deliver our best. We cannot wait to welcome you back soon in HARRIS Gubeng for another unforgettable moment with us. HARRISly Yours, Cogito Fans Relations Manager

Johan I.

Leisure

10.0

/10

Reviewed 1 week(s) ago

Everything was perfect. Very comfortable. Excellent service.

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Accommodation's Reply

26 Oct 2026

Thank you, Mr. Johan. Thank you for your positive rating and review. We were delighted to serve you and hope that we will continue to be your favorite restaurant, especially in Surabaya. We look forward to welcoming you back again soon. Sincerely, Kokito, Customer Relations Manager.

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A***h

10.0

/10

Reviewed 1 week(s) ago

Very satisfied especially when negotiating the check-out time because I was waiting for the train schedule, but disappointed when I asked the bell boy to help me check-out, it took so long that I had to get off myself without the bell boy's help, hopefully there will be improvements in the future, overall the best.

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Accommodation's Reply

23 Oct 2026

Thank you to all Harris fans, thank you for choosing to stay at Harris Hotel & Conventions Kubeng Surabaya, and thank you for taking the time to write such a positive and constructive review. We apologize for any inconvenience you experienced, particularly regarding the concierge (bellhop) service not reaching your room. This may have been due to a queue for concierge services at that time, causing the delay in reaching your room. However, this will be an important observation and evaluation for us to improve our communication and service speed in the future. Thank you again for your interest. We hope to welcome you back to the City of Heroes again to provide you with an even better stay experience. Sincerely, Kokito, Customer Relations Manager

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y***e

Business

10.0

/10

Reviewed 2 week(s) ago

Strategic location, comfortable, and highly recommended.

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Accommodation's Reply

23 Oct 2026

Thank you to all of Harris's fans! Thank you for your excellent reviews and ratings. We are delighted that you had a memorable experience with us here. We hope to welcome you back to Surabaya again for even more memorable experiences. Sincerely, Kokito, Fan Club Relations Manager.

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T***r

Business

10.0

/10

Reviewed 2 week(s) ago

The facilities and amenities are wonderful.

Find this review helpful?

Accommodation's Reply

23 Oct 2026

Cheers HARRIS Fans, Thank you very much for your positive review. Your kind word means a lot for us as it will encourage us even more to deliver our best service and products. We look forward to welcome you back soon in Surabaya. HARRISly Yours, Cogito Fans Relations Manager

T***r

Business

10.0

/10

Reviewed 2 week(s) ago

It provides amazing services that make us comfortable when staying here.

1 people find it helpful

Accommodation's Reply

23 Oct 2026

Cheers HARRIS Fans, Thank you very much for staying with us at HARRIS Hotel & Conventions Gubeng Surabaya and taking your time to write such a great review about us. It is our pleasure to make your stay memorable and we look forward to welcome you back soon. HARRISly Yours, Cogito Fans Relations Manager

M***A

Staycation

9.4

/10

Reviewed 3 week(s) ago

Thankyou Harris gubeng team kalian the best

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Accommodation's Reply

13 Oct 2026

Thank you to all Harris's fans! Thank you for the wonderful reviews and top ratings. We are delighted that we were able to make your visit to Surabaya even more memorable. These reviews will motivate us to continue providing the best service and products. See you again at our next exciting event! Sincerely, Kokito, Fan Club Relations Manager

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I***n

Business

8.5

/10

Reviewed 3 week(s) ago

Friendly service, the breakfast is very complete.

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Accommodation's Reply

13 Oct 2026

Thank you to all Harris's fans! Thank you for your excellent reviews and ratings. We are delighted to have served you, and your positive feedback on our food will encourage our chefs and the entire team to continue striving to serve the best food. We hope to welcome you back again on other exciting occasions. Sincerely, Kojito, Customer Relations Manager

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muhamad

9.4

/10

Reviewed 5 week(s) ago

The hotel staff were very friendly and enthusiastic when they welcomed us.

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Accommodation's Reply

02 Oct 2026

Thank you, Mr. Muhammad N. Thank you for your positive rating and review. We were delighted to serve you and hope we were able to make your visit to Surabaya even more memorable. We look forward to welcoming you again soon. Sincerely, Kojito, Customer Relations Manager

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A***i

Business

9.7

/10

Reviewed 5 week(s) ago

Strategic location from city center and good service.

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1 people find it helpful

Accommodation's Reply

30 Sep 2026

Thank you to all Harris fans who chose to stay at Harris Hotel & Conventions Kubeng, Surabaya, and for taking the time to write reviews and rate us. We are delighted to have served you and hope that we were able to make your visit to the city of heroes even more memorable. We look forward to welcoming you back again soon. Sincerely, Kokito, Fan Club Relations Manager

See original

Nilahermawati

Leisure

10.0

/10

Reviewed 5 week(s) ago

The hotel staff is very friendly, the elevator smells good, all the rooms smell good, the hotel is clean and tidy, the food is delicious.

See original

Find this review helpful?

Accommodation's Reply

28 Sep 2026

Thank you, Ms. Nila. Thank you for your second positive review. We are very pleased to have served you again, and your review will further motivate us to maintain our high standards of service. We hope to welcome you back again. Sincerely, Kojito, Customer Relations Manager.

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Verified Traveler

Business

8.5

/10

Reviewed 5 week(s) ago

Easy access, convenient parking, clean rooms, fast and environmentally friendly service, in short, it's really great.

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1 people find it helpful

Accommodation's Reply

23 Sep 2026

Thank you to all Harris fans! Thank you for choosing to stay at Harris Hotel & Conventions Kubeng Surabaya and thank you for taking the time to write a wonderful review about your memorable experience. We hope to welcome you back again soon. Sincerely, Kokito, Customer Relations Manager

See original

H***i

Business

9.1

/10

Reviewed 5 week(s) ago

friendly staffs always greet you and will always serve you as if you were the hotel's owner😉. that's why you will feel at home when staying in the hotel. cool👍👍

Find this review helpful?

Accommodation's Reply

25 Sep 2026

Cheers HARRIS Fans, Thank you very much for staying with us at HARRIS Hotel & Conventions Gubeng Surabaya and for sharing your wonderful review about us ! It is our pleasure to make you feel the comfort of your home, indeed, HARRIS Gubeng is your home in Surabaya. Your kind word means a lot of us, this will encourage us even more to always deliver our best ! We wish you a pleasant trip to your next destination. Here in Surabaya, we cannot wait to welcome you back for another unforgettable moment with us. HARRISly Yours, Cogito Fans Relations Manager

R***h

Business

8.5

/10

Reviewed 5 week(s) ago

There are lots of bonuses... but if you stay here, you have to enjoy it so you can enjoy the bonuses.

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Accommodation's Reply

23 Sep 2026

Thank you to all of Harris's fans! Thank you for your reviews and positive ratings. We are delighted to have served you and hope that Harris Gubeng will be your next choice when you return to the City of Heroes. We look forward to welcoming you back again. Sincerely, Kokito, Fan Club Relations Manager

See original

Nilahermawati

Business

10.0

/10

Reviewed 5 week(s) ago

The hotel staff are all friendly, the elevator smells nice, the hotel is clean, the design is modern and elegant, the food is delicious and has a wide variety. I hope you continue to maintain this friendly spirit 🙏🏻

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1 people find it helpful

Accommodation's Reply

28 Sep 2026

Thank you, Ms. Nila. Thank you for your kind review and top rating. All of us at Harris Kubang, Surabaya, are delighted to have served you and hope you enjoyed your visit even more. We look forward to welcoming you back again. Sincerely, Kokito, Customer Relations Manager.

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A***i

Transit

10.0

/10

Reviewed 6 week(s) ago

The hotel staff were friendly and provided excellent service. They ensured check-in was on time. Breakfast offered a varied menu.

See original

1 people find it helpful

Accommodation's Reply

18 Sep 2026

Thank you to all Harris's fans! Thank you for your positive ratings and feedback, especially regarding the friendliness of our staff and the delicious breakfast we serve. This motivates us to continue working hard and maintaining the quality of our service and products. We hope to welcome you back again soon. Sincerely, Kokito, Fan Club Relations Manager

See original

Sri S.

Business

9.7

/10

Reviewed 6 week(s) ago

It was really nice to stay here 😊

Find this review helpful?

Accommodation's Reply

18 Sep 2026

Cheers Ms. Sri, Thank you very much for staying with us at HARRIS Hotel & Conventions Gubeng Surabaya and taking your time to write such a wonderful review. It is always our pleasure to make your stay memorable. We cannot wait to welcome you back soon in Surabaya. HARRISly Yours, Cogito Fans Relations Manager

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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