HARRIS Hotel & Conventions Gubeng

Explore HARRIS Hotel & Conventions Gubeng
8.8
Very Good
From 8,871 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.7

Location

9.0

Service and Facilites

8.9

People often mention about HARRIS Hotel & Conventions Gubeng
All
Staff Friendliness (400)
Distance to City Center (366)
Bedroom (364)
Ambiance (353)
Variety (340)
Bathroom (329)
Taste (324)
Hotel Area (320)
Family Friendly (310)
Accessibility (299)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews HARRIS Hotel & Conventions Gubeng

Number of reviews per page
20
40
Customer reviews
muhamad
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 day(s) ago
The hotel staff were very friendly and enthusiastic when they welcomed us.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Oct 2026
Thank you, Mr. Muhammad N. Thank you for your positive rating and review. We were delighted to serve you and hope we were able to make your visit to Surabaya even more memorable. We look forward to welcoming you again soon. Sincerely, Kojito, Customer Relations Manager
Translated by Google Icon
See original
A***i
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
Strategic location from city center and good service.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Sep 2026
Thank you to all Harris fans who chose to stay at Harris Hotel & Conventions Kubeng, Surabaya, and for taking the time to write reviews and rate us. We are delighted to have served you and hope that we were able to make your visit to the city of heroes even more memorable. We look forward to welcoming you back again soon. Sincerely, Kokito, Fan Club Relations Manager
Translated by Google Icon
See original
Profile Picture
Nilahermawati
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel staff is very friendly, the elevator smells good, all the rooms smell good, the hotel is clean and tidy, the food is delicious.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Sep 2026
Thank you, Ms. Nila. Thank you for your second positive review. We are very pleased to have served you again, and your review will further motivate us to maintain our high standards of service. We hope to welcome you back again. Sincerely, Kojito, Customer Relations Manager.
Translated by Google Icon
See original
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Easy access, convenient parking, clean rooms, fast and environmentally friendly service, in short, it's really great.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Sep 2026
Thank you to all Harris fans! Thank you for choosing to stay at Harris Hotel & Conventions Kubeng Surabaya and thank you for taking the time to write a wonderful review about your memorable experience. We hope to welcome you back again soon. Sincerely, Kokito, Customer Relations Manager
Translated by Google Icon
See original
H***i
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
friendly staffs always greet you and will always serve you as if you were the hotel's owner😉. that's why you will feel at home when staying in the hotel. cool👍👍
Find this review helpful?
Accommodation's Reply
25 Sep 2026
Cheers HARRIS Fans, Thank you very much for staying with us at HARRIS Hotel & Conventions Gubeng Surabaya and for sharing your wonderful review about us ! It is our pleasure to make you feel the comfort of your home, indeed, HARRIS Gubeng is your home in Surabaya. Your kind word means a lot of us, this will encourage us even more to always deliver our best ! We wish you a pleasant trip to your next destination. Here in Surabaya, we cannot wait to welcome you back for another unforgettable moment with us. HARRISly Yours, Cogito Fans Relations Manager
R***h
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
There are lots of bonuses... but if you stay here, you have to enjoy it so you can enjoy the bonuses.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Sep 2026
Thank you to all of Harris's fans! Thank you for your reviews and positive ratings. We are delighted to have served you and hope that Harris Gubeng will be your next choice when you return to the City of Heroes. We look forward to welcoming you back again. Sincerely, Kokito, Fan Club Relations Manager
Translated by Google Icon
See original
Profile Picture
Nilahermawati
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff are all friendly, the elevator smells nice, the hotel is clean, the design is modern and elegant, the food is delicious and has a wide variety. I hope you continue to maintain this friendly spirit 🙏🏻
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
28 Sep 2026
Thank you, Ms. Nila. Thank you for your kind review and top rating. All of us at Harris Kubang, Surabaya, are delighted to have served you and hope you enjoyed your visit even more. We look forward to welcoming you back again. Sincerely, Kokito, Customer Relations Manager.
Translated by Google Icon
See original
A***i
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff were friendly and provided excellent service. They ensured check-in was on time. Breakfast offered a varied menu.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
18 Sep 2026
Thank you to all Harris's fans! Thank you for your positive ratings and feedback, especially regarding the friendliness of our staff and the delicious breakfast we serve. This motivates us to continue working hard and maintaining the quality of our service and products. We hope to welcome you back again soon. Sincerely, Kokito, Fan Club Relations Manager
Translated by Google Icon
See original
Sri S.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
It was really nice to stay here 😊
Find this review helpful?
Accommodation's Reply
18 Sep 2026
Cheers Ms. Sri, Thank you very much for staying with us at HARRIS Hotel & Conventions Gubeng Surabaya and taking your time to write such a wonderful review. It is always our pleasure to make your stay memorable. We cannot wait to welcome you back soon in Surabaya. HARRISly Yours, Cogito Fans Relations Manager
H***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Strategic location... near Unair and PPNs... Rooms and bathrooms are okay, clean, comfortable but cramped... Restaurant is okay, food is delicious and varied but the restaurant space is still under renovation so it is less comfortable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Sep 2026
Thank you to all Harris fans. Thank you for your ratings and positive reviews. We at Harris Gubeng, Surabaya, are delighted to have served you and hope that our recent visit to Surabaya was even more memorable. We apologize if the ongoing renovations next to the restaurant caused any inconvenience, but the good news is that the renovations are on schedule and are expected to be completed within the next two months. Once again, we appreciate your interest and we at Surabaya hope to welcome you back again in the future. Sincerely, Kokito, Customer Relations Manager
Translated by Google Icon
See original
B***U
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
The hotel staff is friendly and impressive.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Sep 2026
Thank you to all Harris fans! Thank you for choosing to stay at Harris Hotel & Conventions Kubeng Surabaya and for taking the time to share your wonderful experience with us. Your review motivates and encourages all of us at Harris Kubeng to continue working hard and maintaining the quality of our service. We hope to welcome you back to the City of Heroes again in the future. Sincerely, Kokito, Customer Relations Manager
Translated by Google Icon
See original
A***K
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It was a great experience for the family, with all the necessary items met. This hotel is truly perfect for children if we bring the family. This hotel is a perfect choice for our next trip.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
10 Sep 2026
Thank you to all Harris fans! Thank you for choosing to stay at Harris Hotel & Conventions Kubeng, Surabaya. We are delighted to have served you and hope that we were able to make your stay in Surabaya even more memorable. We look forward to welcoming you and your family back to Harris Kubeng again in the future. Sincerely, Kokito, Customer Relations Manager
Translated by Google Icon
See original
E***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Traveling alone is not fun, let's invite the family to stay together.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Sep 2026
Hello, Harris fans! Thank you for recommending Harris Gubeng Surabaya Hotel & Convention Center. We were truly delighted that you chose our hotel. We look forward to seeing you again in Surabaya. Thank you. Sincerely, Cogito, Customer Relationship Manager
Translated by Google Icon
See original
Profile Picture
febriyanto
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
very friendly and very enjoyable
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
07 Sep 2026
Thank you, Mr. Febriyanto. Thank you for your top rating and positive review. We are very happy to hear that you had a memorable experience at Harris Gubeng Surabaya. We hope to welcome you back again soon. Sincerely, Kokito, Customer Relations Manager.
Translated by Google Icon
See original
Laras S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff are friendly, the food is delicious.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Sep 2026
Thank you, Ms. Laras. Thank you for choosing to stay at Harris Hotel & Conventions Kubeng Surabaya. We appreciate your excellent review and rating. We were delighted to serve you and the delicious food, and we hope this made your experience even more memorable. We look forward to welcoming you back soon. Sincerely, Kokito, Customer Relations Manager
Translated by Google Icon
See original
E***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel atmosphere is great, comfortable, and the service is good.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Sep 2026
Thank you to all of Harris's fans! Thank you for the top ratings and positive reviews. We were happy to serve you and hope to welcome you back soon. Sincerely, Kojito, Fan Club Relations Manager
Translated by Google Icon
See original
H***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The rooms are clean and comfortable, and the staff are friendly.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Sep 2026
Thank you, Harris's fans! Thank you for your reviews and positive ratings. We were delighted to serve you and hope we were able to make your visit to Surabaya even more memorable. We look forward to welcoming you back to the City of Heroes again. Sincerely, Kokito, Fan Club Relations Manager.
Translated by Google Icon
See original
Abu B.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Always satisfied staying here, the rooms are clean, the food is also varied.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Sep 2026
Thank you, Mr. Abu. Thank you for choosing our services every time you travel to Surabaya. We are very pleased to welcome and serve you again. Your compliments, especially regarding the cleanliness of the rooms and the food we serve, will motivate us to continue our work. We hope to welcome you back again. Sincerely, Kokito, Customer Relations Manager.
Translated by Google Icon
See original
A***u
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Friendly staff, varied and delicious food.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Sep 2026
Thank you to all Harris's fans! Thank you for your excellent reviews and ratings. We are delighted to have served you and enjoyed delicious food. We hope to welcome you back to Bandar Vera again. Sincerely, Kokito, Customer Relations Manager.
Translated by Google Icon
See original
I***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The rooms are comfortable and clean, the hotel location is close to Gubeng Station.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
31 Aug 2026
Dear valued guests of Harris Hotel & Conference Center, Thank you very much for choosing to stay with us and for sharing your valuable feedback. We look forward to welcoming you back again. Thank you again. Sincerely, Cogito, Customer Relationship Manager
Translated by Google Icon
See original
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved.