How many rooms are available at HARRIS Hotel & Conventions Gubeng?

HARRIS Hotel & Conventions Gubeng has 152 rooms in total.

Does HARRIS Hotel & Conventions Gubeng provide parking?

Yes, HARRIS Hotel & Conventions Gubeng provides parking. Please confirm details directly with the hotel.

Does HARRIS Hotel & Conventions Gubeng have a swimming pool?

Yes, a swimming pool is available at HARRIS Hotel & Conventions Gubeng.

What do past guests say about HARRIS Hotel & Conventions Gubeng?

HARRIS Hotel & Conventions Gubeng is well-known for its Cleanliness, Location, Service and Facilites, as reviewed by verified Traveloka guests.

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HARRIS Hotel & Conventions Gubeng

Name: HARRIS Hotel & Conventions Gubeng
Address: Jalan Bangka No. 8-18, Gubeng, Surabaya, Jawa Timur, Indonesia, 60281, Jalan Bangka No. 8-18, Jawa Timur, 60281, Indonesia
Rating: 8.7

Hotels

Preferred Partner

8.7

/10

Very Good

8,722 reviews

What Guests Say About Their Stay

Staff Friendliness (556)

Distance To City Center (518)

Bedroom (491)

Ambiance (474)

Adistricia S.

9.7

/ 10

My favorite thing about this place is the view of Surabaya, which is stunning and beautiful both morning, afternoon, and evening. The hotel interior is beautiful, and the rooms are clean.

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m***e

8.2

/ 10

Always love staying at this hotel, the location is strategic, the rooms are very comfortable, clean.

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Rafii

10.0

/ 10

Highly recommended to stay here, with quite spacious rooms, friendly, smiling staff, satisfying and timely room service and all the food served is delicious.

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D***y

8.5

/ 10

It has a strategic location, the room was comfy. The breakfast variety and taste were good. I also had tried the menu at its lounge, the ambiance was good. I'd like to try its dim sum menu next time.

Feri S. E.

10.0

/ 10

A highly recommended hotel for a family staycation. The facilities are complete, the staff is friendly, and even if your luggage isn't too heavy, they offer to carry it three times. There's a welcome drink. Ample parking inside the building. The swimming pool is great. The food is excellent.

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In the Area

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Jalan Bangka No. 8-18, Gubeng, Surabaya, Jawa Timur, Indonesia, 60281

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

Indoor Jacuzzi

Located near Train Station

Excellent Breakfast

Staying at HARRIS Hotel & Conventions Gubeng is a good choice when you are visiting Gubeng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in HARRIS Hotel & Conventions Gubeng

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around HARRIS Hotel & Conventions Gubeng

Jalan Bangka No. 8-18, Gubeng, Surabaya, Jawa Timur, Indonesia, 60281

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Lobby 2 HARRIS Hotel & Conventions Gubeng

Discover More About HARRIS Hotel & Conventions Gubeng

Discover Your Perfect Stay at HARRIS Hotel & Conventions Gubeng

Welcome to HARRIS Hotel & Conventions Gubeng, your premier destination for comfort, convenience, and exceptional service in the vibrant heart of Jawa Timur. Whether you're visiting for business or leisure, HARRIS Hotel & Conventions Gubeng offers a welcoming atmosphere and a wealth of amenities designed to make your stay unforgettable. Room rates at HARRIS Hotel & Conventions Gubeng start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

HARRIS Hotel & Conventions Gubeng Location

Strategically situated in the bustling city of Surabaya, HARRIS Hotel & Conventions Gubeng is located at Jalan Bangka No. 8-18, Gubeng, Surabaya, Jawa Timur, Indonesia, 60281. This prime location places you just a short distance from the city center, making it incredibly convenient to access key business districts, popular attractions, and transportation hubs. You'll find yourself immersed in the dynamic energy of Surabaya, with easy access to major thoroughfares and public transport options, ensuring seamless travel throughout your visit. The hotel's atmosphere is one of modern sophistication blended with warm Indonesian hospitality, offering a tranquil retreat amidst the city's vibrant pulse.

HARRIS Hotel & Conventions Gubeng Facilities & Services

Facilities for guests at HARRIS Hotel & Conventions Gubeng are designed to cater to every need, ensuring a comfortable and enjoyable experience.

Enjoy a refreshing dip in the outdoor swimming pool, perfect for unwinding after a long day.
Stay active and energized at the well-equipped fitness center, open daily from 6:00 AM to 10:00 PM.
Indulge in a rejuvenating experience at the on-site spa and wellness center, offering a range of treatments to relax and revitalize. (Operating hours and fees available upon inquiry).
Families will appreciate the dedicated children's play area, providing a fun and safe space for younger guests.
Complimentary Wi-Fi is available throughout the hotel, keeping you connected at all times.
For business travelers, state-of-the-art meeting and convention facilities are available, equipped to host events of all sizes.
HARRIS Hotel & Conventions Gubeng offers free parking space for guests, a convenient amenity for those traveling by car.

HARRIS Hotel & Conventions Gubeng Room Types

Explore a diverse range of accommodations designed to suit every traveler's preferences. The room types of HARRIS Hotel & Conventions Gubeng include options that promise comfort and style.

Harris Room:
These well-appointed rooms offer a comfortable city view and are designated as non-smoking.
Harris Deluxe Room:
Slightly more spacious, these rooms also provide a city view and are non-smoking. Some may feature a bathtub for added relaxation.
Harris Suite:
For those seeking extra luxury, the Harris Suite offers enhanced amenities and a city view. These suites are non-smoking and may include a bathtub.
Family Room:
Ideal for families traveling together, these rooms are designed for comfort and convenience, offering ample space and a city view. They are non-smoking and may feature a bathtub.

Please note that all rooms are non-smoking. For guests with pets, please inquire directly with the hotel regarding pet-friendly policies and any associated cleaning fees, which will be communicated in Philippine Pesos (PHP) if applicable.

HARRIS Hotel & Conventions Gubeng Dining & Restaurants

Savor a delightful culinary journey at HARRIS Hotel & Conventions Gubeng, where a variety of dining options await.

Harris Cafe:
The hotel's main dining venue, offering a delectable spread of international and local Indonesian cuisine. Enjoy breakfast, lunch, and dinner here. Estimated price per person for lunch/dinner is around PHP 800 - 1200. Operating hours are from 6:00 AM to 11:00 PM.
Pool Bar:
Relax with a refreshing drink and light snacks by the pool. Perfect for a casual afternoon. Operating hours are from 10:00 AM to 7:00 PM.

Experience authentic flavors and a welcoming ambiance at HARRIS Hotel & Conventions Gubeng's dining establishments.

HARRIS Hotel & Conventions Gubeng Nearby Attractions and Activities

Immerse yourself in the rich culture and vibrant attractions surrounding HARRIS Hotel & Conventions Gubeng.

Tugu Pahlawan (Heroes Monument):
A significant landmark commemorating the heroes of the Indonesian National Revolution.
House of Sampoerna:
A historic building that now serves as a museum dedicated to the history of Indonesian clove cigarettes.
Surabaya Town Square (Sutos):
A popular lifestyle and entertainment complex featuring shops, restaurants, and cafes.
Grand City Mall Surabaya:
One of the largest shopping malls in Surabaya, offering a wide array of retail, dining, and entertainment options.
Ampel Mosque and Market:
A historic mosque and a bustling market area, offering a glimpse into the city's religious and cultural heritage.

If you are looking for other activities around HARRIS Hotel & Conventions Gubeng, check out the best deals on Traveloka: Recommended activities in Surabaya!

How to Get to HARRIS Hotel & Conventions Gubeng from the Airport

Navigating your journey to HARRIS Hotel & Conventions Gubeng is made easy with several transportation options. The airport transfer service of HARRIS Hotel & Conventions Gubeng ensures a smooth arrival.

Hotel Private Airport Transfer:
For ultimate convenience, arrange for the hotel's private airport transfer service. This service offers a comfortable and direct journey to the hotel. Prices are available upon request. You can also explore airport transfer services on Traveloka.
Taxi:
Metered or coupon taxis are readily available at the airport. The journey to HARRIS Hotel & Conventions Gubeng typically takes around 30-60 minutes, depending on traffic. Estimated cost is between PHP 300 - 500.
Ride-hailing Service:
Utilize a ride-hailing service for a convenient and often more affordable option. The travel time and cost are similar to taxis.

Choosing the right mode of transport will ensure you reach HARRIS Hotel & Conventions Gubeng refreshed and ready to enjoy your stay.

Summary of Why You Should Choose to Stay at HARRIS Hotel & Conventions Gubeng

HARRIS Hotel & Conventions Gubeng stands out as an excellent choice for your next trip to Jawa Timur, offering a blend of comfort, convenience, and value.

Prime Location:
Situated in a central area of Surabaya, providing easy access to attractions and business districts.
Excellent Facilities:
From a refreshing swimming pool and fitness center to a relaxing spa, all your needs are catered for.
Comfortable Accommodations:
A variety of well-appointed rooms ensure a restful stay for all guests.
Delicious Dining:
Enjoy a range of culinary delights at the on-site cafe and bar.
Exceptional Service:
Experience warm Indonesian hospitality and attentive service throughout your visit.

Discover the best Room availability at HARRIS Hotel & Conventions Gubeng and start Planning your trip today. Booking HARRIS Hotel & Conventions Gubeng is simple and convenient through Traveloka.

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All facilities in HARRIS Hotel & Conventions Gubeng

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Bar
Breakfast
Breakfast and lunch
Buffet breakfast
Buffet dinner
Buffet lunch
Set menu dinner
Snacks
Vegetarian meal

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Welcoming drinks
Concierge
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby
Tours
Wedding service

Things to Do

Children play area
Entertainment for children
Fitness center
Massage
Outdoor pool
Sauna
Spa
Sauna

In-room Facilities

Bathrobe
Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

General

AC
Ballroom
Banquet
Connecting rooms
Non-smoking room
Swimming pool
Smoking area

Nearby Facilities

ATM/Banking
Beauty salon
Grocery
Laundry
Shops
Supermarket

Business Facilities

Business center
Conference room
Meeting facilities
Photocopier
Projector

Connectivity

Internet point
LAN Internet
Free WiFi

Family-friendly Facilities

Kids club
Children pool

Transportation

Car rental
Valet parking (surcharge)

Accessibilty

Wheelchair accessible

Sports and Recreations

Fitness center

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in HARRIS Hotel & Conventions Gubeng

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Deluxe Room Floor closed temporarily from 1-1-2026 to 18-4-2026.
Spa, Jacuzzi & Steam closed temporarily from 18-2-2026 to 23-3-2026.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at HARRIS Hotel & Conventions Gubeng	152
Number of floors in HARRIS Hotel & Conventions Gubeng	17
Another facilities in HARRIS Hotel & Conventions Gubeng	Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in HARRIS Hotel & Conventions Gubeng

What are available facilities at HARRIS Hotel & Conventions Gubeng?

There are top facilites at HARRIS Hotel & Conventions Gubeng such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at HARRIS Hotel & Conventions Gubeng?

The standard check-in time at HARRIS Hotel & Conventions Gubeng is starting from From 14:00 while the latest check-out time is at Before 12:00

Does HARRIS Hotel & Conventions Gubeng provide breakfast?

Yes, HARRIS Hotel & Conventions Gubeng provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of HARRIS Hotel & Conventions Gubeng?

HARRIS Hotel & Conventions Gubeng is a 4.0-star hotel.

How many floors does HARRIS Hotel & Conventions Gubeng have?

HARRIS Hotel & Conventions Gubeng has 17 floors.

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More Reviews from Other Guests in HARRIS Hotel & Conventions Gubeng

Overall Ratings & Reviews HARRIS Hotel & Conventions Gubeng

Traveloka (8,668)

Other sources (54)

8.8

Very Good

From 8,668 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

8.8

Meal

8.7

Location

8.9

Service and Facilites

8.9

People often mention about HARRIS Hotel & Conventions Gubeng

All

Staff Friendliness (346)

Distance to City Center (318)

Bedroom (313)

Ambiance (306)

Variety (296)

Bathroom (286)

Taste (286)

Hotel Area (278)

Family Friendly (272)

Accessibility (260)

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Traveler Reviews HARRIS Hotel & Conventions Gubeng

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Customer reviews

G***a

10.0

/10

Reviewed 19 hour(s) ago

Excellent, delicious breakfast, complete facilities, friendly staff.

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Accommodation's Reply

02 Jun 2026

Hello Harris Hotel fans! Thank you for choosing to stay at Harris Hotel Kubeng Surabaya Hotel & Convention Center. We are delighted to have served you and hope your visit to Surabaya was even more memorable. We look forward to welcoming you again. Sincerely, Kokito, Head of Customer Relations.

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Adistricia S.

Staycation

9.7

/10

Reviewed 4 day(s) ago

My favorite thing about this place is the view of Surabaya, which is stunning and beautiful both morning, afternoon, and evening. The hotel interior is beautiful, and the rooms are clean.

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Accommodation's Reply

31 May 2026

Thank you, Adistricia S., for taking the time to write such a wonderful review. We are delighted to hear that you had a great experience during your stay at our hotel. Your satisfaction is our top priority. We sincerely hope that Harris Hotel Kubeng Surabaya will always be your and your family's first choice whenever you visit Surabaya. Sincerely, Aldi Chandra Pratista, Front Office Manager

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E***i

Business

8.4

/10

Reviewed 6 day(s) ago

The bathroom smells bad, but I told the receptionist about it when I checked out. Thank you.

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Accommodation's Reply

30 May 2026

Thank you to all Harris Hotel fans! Thank you for staying with us and reviewing our hotel. We will forward your feedback to the relevant department for immediate action. We hope to improve our services in the future and remain your choice of hotel when visiting Surabaya. Thank you again, and we wish you and your family good health. Sincerely, Aldi Chandra Pratista, Front Office Manager.

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A***d

Leisure

10.0

/10

Reviewed 1 week(s) ago

The staff was very friendly and helpful. Check-in was also easy, with no long waits. Thank you for your excellent service.

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Accommodation's Reply

28 May 2026

Welcome to Harris Hotel! Thank you for your wonderful review. We are delighted to hear that you had a great experience during your stay. Your satisfaction is our top priority. Thank you again, and we hope to welcome you and your family back to our hotel in the future. Sincerely, Aldi Chandra Pratista, Head of Front Office.

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I***I

Staycation

8.5

/10

Reviewed 1 week(s) ago

The location is in the heart of the city, easy access, quiet atmosphere, but unfortunately the size of the toilet & bathroom is very small, not comfortable for bathing 🥲

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1 people find it helpful

Accommodation's Reply

26 May 2026

Thank you to all Harris fans! Thank you for choosing to stay at Harris Hotel & Conventions Kubeng Surabaya and thank you for taking the time to write a review about your experience with us. We are delighted that you enjoyed our excellent location and hope it made your travels more convenient. However, we apologize if the size of the bathroom did not meet your expectations. For more information, we also have other room types with larger rooms and bathrooms, ranging from Premium rooms to the Amazing Residential rooms which are 78 square meters. We hope to be your accommodation choice again in this city of heroes. We look forward to welcoming you back in the future. Sincerely, Kokito, Customer Relations Manager

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Aditya C. S.

9.7

/10

Reviewed 2 week(s) ago

A memorable experience staying here for the third time.

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Accommodation's Reply

25 May 2026

Thank you, Mr. Aditya C. S. Thank you for taking the time to write a review of our hotel. We are delighted to hear that your stay was memorable. Your satisfaction is our top priority. We hope that Harris Gubeng Surabaya Hotel will always be your choice of accommodation when visiting Surabaya. Sincerely, Aldy Chandra Pratista, Front Office Manager

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Wiana P. S.

10.0

/10

Reviewed 2 week(s) ago

Stayed 3 days at the hotel with family and was greeted with hospitality, the children were very happy playing in the pool, wow, what's interesting is that there is a jacuzzi... There is a steamer too...

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1 people find it helpful

Accommodation's Reply

23 May 2026

Thank you, Ms. Viana. Thank you for choosing to stay at Harris Hotel & Conventions Kubeng Surabaya. We appreciate your feedback and positive rating. Your appreciation of our facilities and services is a great encouragement to us. We hope to welcome you and your children back again for another memorable experience. Sincerely, Kokito, Customer Relations Manager.

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D***i

10.0

/10

Reviewed 2 week(s) ago

Very comfortable and clean, the children feel comfortable.

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Accommodation's Reply

23 May 2026

Thank you to all Harris fans! Thank you for choosing to stay at Harris Hotel & Conventions Kubeng Surabaya and for taking the time to share your wonderful experience with us. We were delighted to make you and your children feel at home. We hope you will continue to choose us as your accommodation in Surabaya. We look forward to welcoming you back again. Sincerely, Kokito, Customer Relations Manager

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Verified Traveler

9.3

/10

Reviewed 2 week(s) ago

Overall, it is in accordance with the price and facilities provided.

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Accommodation's Reply

23 May 2026

Hello Harris Hotel fans! Thank you for choosing to stay at Harris Hotel Kubeng Surabaya Hotel & Convention Center. We are delighted to have provided you with excellent service and facilities. We look forward to welcoming you back again. Sincerely, Kokito, Head of Customer Relations.

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Milasari K. W.

10.0

/10

Reviewed 2 week(s) ago

Very satisfied... The children are very happy

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Accommodation's Reply

18 May 2026

Thank you, Ms. Milazari. Thank you so much for your excellent review and rating. We are delighted that we were able to make your vacation with your children even more meaningful. We hope to welcome you back again. Sincerely, Kojito, Customer Relations Manager.

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Mintaraga W.

10.0

/10

Reviewed 2 week(s) ago

Clean hotel, friendly service, strategic location, easy to reach.

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Accommodation's Reply

18 May 2026

Thank you, Ms. Mintaraka. Thank you for staying at Harris Hotel Kubeng Surabaya and for sharing your wonderful experience with us. We hope to welcome you back again. Sincerely, Kokito, Customer Relations Manager.

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Riski W.

10.0

/10

Reviewed 2 week(s) ago

Great, very comfortable staying here, very kids friendly.

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1 people find it helpful

Accommodation's Reply

18 May 2026

Thank you, Mr. Risky. Thank you for your excellent review and rating. We were delighted to serve you and hope you and your family had a memorable experience with us. We look forward to welcoming you back again. Sincerely, Kokito, Customer Relations Manager.

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m***e

Leisure

8.2

/10

Reviewed 2 week(s) ago

Always love staying at this hotel, the location is strategic, the rooms are very comfortable, clean.

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Accommodation's Reply

23 May 2026

Thank you to all of Harris's fans! Thank you for choosing us as your home in Bandar Vera. We welcome you back and hope to make your visit the most wonderful one possible. We look forward to welcoming you back. Sincerely, Kokito, Fan Club Relations Manager

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i***.

Staycation

8.5

/10

Reviewed 3 week(s) ago

It's really cool to celebrate birthday here

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Accommodation's Reply

12 May 2026

Thank you to all Harris fans! Thank you for celebrating a special moment with us at Harris Gubeng. We were delighted to serve you and hope your visit to Surabaya was memorable. We look forward to welcoming you back again. Sincerely, Kokito, Customer Relations Manager.

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s***n

8.8

/10

Reviewed 4 week(s) ago

Comfort room, clean, but the bathroom looks like it's not clean.

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Accommodation's Reply

12 May 2026

Cheers HARRIS Fans, Thank you very much for staying with us at HARRIS Hotel & Conventions Gubeng Surabaya and taking your time to write a great feedback about our room. We also want to apologize for the inconvenience happened during your stay. Your constructive feedback about our bathroom cleanliness is important for us. We will improve this matter. Once again, thank you very much and we wish you have a pleasant journey to your next destination. We look forward to welcoming you back soon in Surabaya. HARRISly Yours, Cogito Fans Relations Manager

dewi s. t.

6.5

/10

Reviewed 4 week(s) ago

I thought I would get a room like the usual Harris, but it turned out I got a room that was previously at the Pop Hotel.

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Accommodation's Reply

07 May 2026

Thank you, Mr. Davy. Thank you for choosing to stay at Harris Hotel & Conventions, Kubeng, Surabaya again. However, we apologize for any inconvenience you experienced during your stay, particularly that the room did not meet your expectations. Please be informed that the room you mentioned, the Smart Room, is designed for travelers staying 1-2 nights and seeking accommodation in the heart of Surabaya at an affordable price. Therefore, the Smart Room is designed to be spacious and simple, yet still functional. If you require a more spacious room, we also have Premium Rooms available, which are not significantly different in price from Smart Rooms. We also have suites available. We apologize again for any inconvenience you experienced. We hope to welcome you again and are ready to provide you with a better experience. Sincerely, Kokito, Customer Relations Manager

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Rafii

10.0

/10

Reviewed 4 week(s) ago

Highly recommended to stay here, with quite spacious rooms, friendly, smiling staff, satisfying and timely room service and all the food served is delicious.

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Accommodation's Reply

09 May 2026

Thank you, Mr. Rafi. Thank you for choosing to stay at Harris Hotel & Conventions Kubeng, Surabaya. We are delighted to have served you and hope that we were able to make your visit to the City of Heroes even more meaningful. Your positive feedback is a great encouragement to all of us, and we will strive to maintain and further improve the quality of our services and products. We look forward to welcoming you back again. Sincerely, Kokito, Customer Relations Manager

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S***s

Staycation

10.0

/10

Reviewed 4 week(s) ago

The hotel staff is friendly, the rooms are clean, the breakfast has a lot of variety and tastes delicious.

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1 people find it helpful

Accommodation's Reply

05 May 2026

Thank you to all of Harris's fans! Thank you for the positive reviews. We hope to remain your choice when you return to Surabaya again. See you again at our next memorable event. Sincerely, Kokito, Fan Club Relations Manager.

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S***s

Staycation

10.0

/10

Reviewed 4 week(s) ago

The hotel staff is friendly, the rooms are clean, the food has a lot of choices and tastes good.

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1 people find it helpful

Accommodation's Reply

05 May 2026

Thank you to all Harris fans! Thank you for choosing to stay at Harris Hotel & Conventions Kubeng, Surabaya. We were delighted to serve you, provide delicious food, and offer comfortable accommodations during your visit to the city of heroes. We hope to welcome you back again. Sincerely, Kokito, Fan Club Relations Manager

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A***i

Staycation

9.1

/10

Reviewed 4 week(s) ago

The hotel staff is friendly, the Wi-Fi is fast, and all the facilities are well-maintained. The food is quite tasty and varied. The only downside is the small rooms.

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Accommodation's Reply

05 May 2026

Thank you to all Harris fans. Thank you for choosing to stay at Harris Hotel & Conventions Kubeng Surabaya. We are delighted to have served you and hope that we were able to make your visit to Surabaya even more memorable. We apologize for any inconvenience, especially regarding the size of the Smart Room which may have been smaller than expected. For more information, we have many other room types available, including the Amazing Residence which is 78 square meters. If possible, please consider trying our Premium Room on your next stay. This room type is 28 square meters, larger than the Smart Room, but the price is not significantly different. We look forward to welcoming you back as your home in this city of heroes. We look forward to your return. Sincerely, Kokito, Customer Relations Manager

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Lobby 4 HARRIS Hotel & Conventions Gubeng

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