HARRIS Hotel & Conventions Gubeng

Hotels
Preferred Partner Plus
Finding rooms for you...
8.7
/10
Very Good
9,012 reviews

What Guests Say About Their Stay

A***K

10.0
/ 10
It was a great experience for the family, with all the necessary items met. This hotel is truly perfect for children if we bring the family. This hotel is a perfect choice for our next trip.
See original

W1ed C.

10.0
/ 10
The hotel staff was very friendly, and the room attendants were also honest. All room amenities were provided without asking. For example, the minibar was always stocked. Thank you, Harris, for making our holiday comfortable, enjoyable, and relaxing.
See original

IKA

10.0
/ 10
This hotel offers easy access and is close to the city center and shopping centers. It offers a comfortable atmosphere; I've stayed here several times with my family. The receptionist and staff are very friendly.
See original

N***a

10.0
/ 10
Absolutely excellent, the room is exactly as pictured. The price is very satisfactory, and the cleanliness is excellent.
See original

N***y

8.5
/ 10
Great hotel. Harris rarely disappoints anywhere, so it's a safe choice. Some other hotel franchises decline with age, but Harris remains consistent.
See original
In the Area
See Map
Jalan Bangka No. 8-18, Gubeng, Surabaya, Jawa Timur, Indonesia, 60281

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
Read More
As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
Indoor Jacuzzi
Located near Train Station
+2 more
note: hotel was previously named HARRIS Hotel & Conventions Gubeng - Surabaya Staying at HARRIS Hotel & Conventions Gubeng is a good choice when you are visiting Gubeng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around HARRIS Hotel & Conventions Gubeng

Jalan Bangka No. 8-18, Gubeng, Surabaya, Jawa Timur, Indonesia, 60281
Discover More Places
Lobby HARRIS Hotel & Conventions Gubeng
Lobby 2 HARRIS Hotel & Conventions Gubeng

Discover More About HARRIS Hotel & Conventions Gubeng

HARRIS Hotel & Conventions Gubeng Rates per Night

HARRIS Hotel & Conventions Gubeng room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best HARRIS Hotel & Conventions Gubeng hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

HARRIS Hotel & Conventions Gubeng Location & Address

HARRIS Hotel & Conventions Gubeng is located at Jalan Bangka No. 8-18, Gubeng, Surabaya, Jawa Timur, Indonesia, 60281. It's situated in the Surabaya area of Indonesia, known for its vibrant atmosphere and local attractions. The hotel is approximately 4 km from the city center.

How to go to HARRIS Hotel & Conventions Gubeng from Airport

Arranging your hotel transfer from the airport to hotel can be a breeze. Here's a breakdown of your options to ensure a smooth journey to HARRIS Hotel & Conventions Gubeng. Whether you're looking for speed or affordability, Surabaya has you covered.

  • Taxi (Most Direct): A taxi from Juanda International Airport (SUB) is the most straightforward option. You'll find taxi stands outside the arrival terminals. The journey to HARRIS Hotel & Conventions Gubeng typically takes around 30-45 minutes, depending on traffic.
  • Ride Hailing (Convenient): Ride hailing services are readily available in Surabaya. Simply book a ride through the app after you land. This can often be a more cost-effective alternative to traditional taxis.
  • Airport Bus (Budget-Friendly): The DAMRI airport bus offers a budget-friendly option. Look for the bus heading towards Purabaya Bus Terminal (also known as Bungurasih). From Purabaya, you can take a local bus or taxi to the hotel. This option takes longer, around 1.5 - 2 hours.
  • Hotel Transfer (Pre-Booked): Some hotels, including HARRIS Hotel & Conventions Gubeng, offer airport pick-up services. Contact the hotel in advance to arrange this for a hassle-free transfer.

Tips: For the most convenient route, consider pre-booking a hotel transfer or using a ride hailing service. This will save you time and ensure a smooth arrival, especially if you're travelling with luggage.

HARRIS Hotel & Conventions Gubeng Reviews & Summary

Looking for all about hotel HARRIS Hotel & Conventions Gubeng? This hotel consistently receives positive Hotel reviews, making it a popular choice for travellers visiting Surabaya. Guests appreciate the hotel's convenient location, comfortable accommodations, and friendly service. It's a great option for both business and leisure travellers.

What guests love about the hotel is its central location, making it easy to explore Surabaya's attractions. The hotel also boasts a range of amenities, including a swimming pool, fitness centre, and on-site dining options. A standout feature is the hotel's convention centre, making it ideal for events and conferences.

"Great location, friendly staff, and comfortable rooms. I would definitely stay here again!" This positive review encapsulates the experience many guests have at HARRIS Hotel & Conventions Gubeng.

HARRIS Hotel & Conventions Gubeng Room Types Available

Choosing the right hotel room type can make all the difference to your stay. HARRIS Hotel & Conventions Gubeng offers a variety of different hotel room types to suit every traveller's needs. From cosy standard rooms to spacious suites, there's a categories of hotel rooms for everyone.

  • HARRIS Room: These are the standard hotel bedroom types, offering comfortable accommodation with a choice of double or twin beds. Non-smoking rooms are available.
  • HARRIS Family Room: Ideal for families, these rooms offer more space and may include additional beds or a sofa bed.
  • HARRIS Suite: For a more luxurious stay, the suites offer a separate living area and enhanced amenities. Some suites may include a bathtub.
  • Connecting Rooms: Perfect for larger families or groups travelling together, connecting rooms can be requested (subject to availability).

Please note that HARRIS Hotel & Conventions Gubeng is generally not a pet-friendly hotel. It's always best to confirm directly with the hotel regarding their pet policy, as it may be subject to change.

Hotel Facilities in HARRIS Hotel & Conventions Gubeng

HARRIS Hotel & Conventions Gubeng offers a wide range of Hotel amenities to ensure a comfortable and enjoyable stay. From relaxing by the pool to staying active in the fitness centre, there's something for everyone. These hotel facilities cater to both adults and children.

  • Swimming Pool: Take a dip in the outdoor swimming pool, perfect for a refreshing break.
  • Fitness Centre: Stay active during your stay with the hotel's well-equipped fitness centre.
  • HARRIS Cafe: Enjoy a variety of dishes and beverages at the hotel's on-site cafe.
  • Convention Centre: The hotel boasts a large convention centre, ideal for hosting events and conferences.
  • Kids' Club: Keep the little ones entertained at the hotel's dedicated kids' club.
  • Spa: Relax and rejuvenate with a massage or treatment at the hotel's spa.

Please note that some facilities may have operating hours and extra fees may apply for certain services. Contact the hotel directly for the most up-to-date information.

Hotel Buffet or Restaurant/Cafe in HARRIS Hotel & Conventions Gubeng

Indulge in a culinary journey at HARRIS Hotel & Conventions Gubeng's hotel restaurant and cafe. Whether you're looking for a hearty hotel buffet or a quick bite, there's something to satisfy every craving. The hotel offers a variety of dining options to suit all tastes.

  • HARRIS Cafe: This hotel cafe offers a casual dining experience with a menu featuring Indonesian and international cuisine. Open for breakfast, lunch, and dinner.
  • HARRIS Buffet (Breakfast): Start your day with a delicious buffet breakfast at HARRIS Cafe. Enjoy a wide selection of hot and cold dishes, including local specialities. Expect to pay around SGD 20 per person.
  • Room Service: Enjoy a meal in the comfort of your own room with the hotel's room service menu.

The HARRIS Cafe is known for its signature dishes, such as Nasi Goreng and Gado-Gado. Be sure to try these local favourites during your stay.

HARRIS Hotel & Conventions Gubeng Airport pickups and How to Book

Looking for hotels with airport shuttle services? HARRIS Hotel & Conventions Gubeng offers a convenient hotel to airport transfer service to ensure a hassle-free arrival and departure. This service can be booked in advance to avoid any last-minute stress.

To book an airport pick-up, simply contact the hotel directly after making your room reservation. Provide your flight details, including your arrival time and flight number. It's recommended to book at least 24 hours in advance to ensure availability. The hotel will then arrange for a driver to meet you at the airport and transport you directly to the hotel.

Nearby MRT Station & Bus Stops

Navigating Surabaya is easy with its network of MRT nearby and bus stops nearby. HARRIS Hotel & Conventions Gubeng is conveniently located near several public transport options, making it easy to explore the city. Whether you prefer the MRT or the bus, you'll find a convenient option nearby.

  • Gubeng Train Station: Located approximately 1 km from the hotel, Gubeng Train Station is a major transportation hub in Surabaya.
  • Bus Stops along Jalan Pemuda: Several bus stops are located along Jalan Pemuda, a major road near the hotel. These bus stops offer connections to various parts of the city.

To use the public transport system in Surabaya, you'll need a public transport card or be able to pay with cash. Public transport cards can be purchased at designated kiosks and stations.

Nearby Attractions for Family / Kid Friendly

Planning a family trip and looking for nearby activities? Surabaya offers a variety of attractions that are perfect for families and kids. From theme parks to zoos, there are plenty of nearby places to go to keep everyone entertained. Discover the best things to see nearby and create unforgettable memories.

  • Surabaya Zoo (Kebun Binatang Surabaya): Located approximately 6 km from the hotel, Surabaya Zoo is one of the oldest and largest zoos in Indonesia. It's home to a wide variety of animals, including Komodo dragons, orangutans, and tigers. Entry price is around SGD 5 per person.
  • Suroboyo Carnival Park: A fun-filled amusement park with rides, games, and attractions for all ages. Located about 15 km from the hotel. Entry price varies depending on the package, but expect to pay around SGD 10-20 per person.
  • Kenjeran Beach: Enjoy a day at the beach at Kenjeran Beach, located approximately 20 km from the hotel. This beach offers stunning views of the Madura Strait and is a popular spot for swimming, sunbathing, and water sports. Entry is free.
  • House of Sampoerna: A museum dedicated to the history of Sampoerna, one of Indonesia's largest cigarette manufacturers. Located about 4 km from the hotel. Entry is free.
  • Tunjungan Plaza: A large shopping mall with a variety of shops, restaurants, and entertainment options. Located about 2 km from the hotel. Entry is free.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near HARRIS Hotel & Conventions Gubeng (Surabaya)

Craving some delicious food and looking for nearby dining options? Surabaya offers a wide variety of culinary delights, from trendy cafes to authentic local food. Discover the best food eatiries near me and indulge in the city's vibrant food scene. Whether you're looking for a quick bite or a sit-down meal, you'll find something to satisfy your taste buds.

Cafes/Restaurants:

  • Excelso Coffee: A popular coffee chain serving a variety of coffee drinks, pastries, and light meals.
  • Bon Ami Restaurant: A well-known restaurant serving Indonesian and international cuisine.
  • McDonald's: A classic fast-food chain offering burgers, fries, and other familiar favourites.

Local Street Food:

  • Nasi Goreng: Fried rice with various toppings, a staple Indonesian dish.
  • Satay: Grilled skewers of marinated meat, served with peanut sauce.
  • Soto Ayam: Chicken soup with noodles, vegetables, and spices.
  • Gado-Gado: A salad of boiled vegetables, tofu, tempeh, and peanut sauce.
  • Rawon: A rich beef soup with a distinctive black colour from keluak nuts.

Shopping places near HARRIS Hotel & Conventions Gubeng (Surabaya)

Looking for some retail therapy and searching for shops near me? Surabaya offers a variety of shopping destinations, from modern malls to traditional markets. Discover the best nearby shopping and find everything from designer brands to local handicrafts. Whether you're looking for souvenirs or the latest fashion, you'll find it in Surabaya.

  • Tunjungan Plaza: A large and popular mall near hotel with a wide variety of shops, restaurants, and entertainment options.
  • Grand City Mall: Another large mall offering a range of international and local brands.
  • Pasar Atom: A traditional market where you can find a variety of goods, including clothing, electronics, and food.

Other Places to Stay Near HARRIS Hotel & Conventions Gubeng

If HARRIS Hotel & Conventions Gubeng isn't quite what you're after, Surabaya has plenty of other accommodation options. From luxury hotels to budget-friendly guesthouses, you'll find the perfect place to stay. Explore the best hotel nearby and find your home away from home.

Luxury/5–6 Star Hotels Nearby:

  • Shangri-La Hotel, Surabaya: A luxurious hotel offering world-class amenities and service.
  • JW Marriott Hotel Surabaya: Another top-rated hotel with spacious rooms and excellent facilities.
  • The Westin Surabaya: A modern hotel with stunning city views and a range of dining options.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • Wyndham Surabaya: A comfortable hotel with a convenient location and a range of amenities.
  • Hotel Ciputra World Surabaya: A modern hotel connected to a shopping mall.
  • Mercure Surabaya Grand Mirama: A stylish hotel with a rooftop pool and bar.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • Pop! Hotel Gubeng Surabaya: A budget-friendly hotel with a convenient location.
  • Amaris Hotel Embong Malang Surabaya: A simple and clean hotel with essential amenities.
  • Favehotel MEX Surabaya: A colourful and modern hotel with a range of room types.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel in Surabaya is easy with Traveloka. Whether you're looking for a luxurious five-star hotel or a budget-friendly option, you'll find a wide range of accommodations to choose from. Check Hotel availability and book your stay today!

Don't miss out on the best deals on hotels in Surabaya. With Traveloka, you can easily compare prices, read reviews, and book your room booking with confidence. Start planning your trip to Surabaya today and experience the city's vibrant culture and delicious cuisine. book cheap hotels in Indonesia and discover cheap hotels nearby.

All facilities in HARRIS Hotel & Conventions Gubeng

Bar, Cafe and Lounge HARRIS Hotel & Conventions Gubeng
Bar, Cafe and Lounge
Swimming Pool HARRIS Hotel & Conventions Gubeng
Swimming Pool
Entertainment Facility HARRIS Hotel & Conventions Gubeng
Entertainment Facility
Fitness Center HARRIS Hotel & Conventions Gubeng
Fitness Center
Functional Hall HARRIS Hotel & Conventions Gubeng
Functional Hall

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and lunch
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Set menu dinner
  • Snacks
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Tours
  • Wedding service

Things to Do

  • Children play area
  • Entertainment for children
  • Fitness center
  • Massage
  • Outdoor pool
  • Sauna
  • Spa
  • Sauna

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Kids club
  • Children pool

Transportation

  • Car rental
  • Valet parking (surcharge)

Accessibilty

  • Wheelchair accessible

Sports and Recreations

  • Fitness center

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in HARRIS Hotel & Conventions Gubeng

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Restaurant / Bar, HARRIS Terrace & Pool Terrace closed temporarily from 28-6-2026 to 31-10-2026.
Read All

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at HARRIS Hotel & Conventions Gubeng
152
Number of floors in HARRIS Hotel & Conventions Gubeng
17
Another facilities in HARRIS Hotel & Conventions Gubeng
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in HARRIS Hotel & Conventions Gubeng

What are available facilities at HARRIS Hotel & Conventions Gubeng?
There are top facilites at HARRIS Hotel & Conventions Gubeng such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at HARRIS Hotel & Conventions Gubeng?
The standard check-in time at HARRIS Hotel & Conventions Gubeng is starting from From 14:00 while the latest check-out time is at Before 12:00
Does HARRIS Hotel & Conventions Gubeng provide breakfast?
Yes, HARRIS Hotel & Conventions Gubeng provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of HARRIS Hotel & Conventions Gubeng
HARRIS Hotel & Conventions Gubeng has a 4.0-star rating.
How many floors does HARRIS Hotel & Conventions Gubeng have?
HARRIS Hotel & Conventions Gubeng has 17.
See All

More Reviews from Other Guests in HARRIS Hotel & Conventions Gubeng

8.8
Very Good
From 8,957 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.7

Location

9.0

Service and Facilites

8.9

People often mention about HARRIS Hotel & Conventions Gubeng
All
Staff Friendliness (394)
Distance to City Center (361)
Bedroom (359)
Ambiance (348)
Variety (336)
Bathroom (325)
Taste (321)
Hotel Area (316)
Family Friendly (307)
Accessibility (296)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews HARRIS Hotel & Conventions Gubeng

Number of reviews per page
20
40
Customer reviews
A***i
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The hotel staff were friendly and provided excellent service. They ensured check-in was on time. Breakfast offered a varied menu.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Sep 2026
Thank you to all Harris's fans! Thank you for your positive ratings and feedback, especially regarding the friendliness of our staff and the delicious breakfast we serve. This motivates us to continue working hard and maintaining the quality of our service and products. We hope to welcome you back again soon. Sincerely, Kokito, Fan Club Relations Manager
Translated by Google Icon
See original
Sri S.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
It was really nice to stay here 😊
Find this review helpful?
Accommodation's Reply
18 Sep 2026
Cheers Ms. Sri, Thank you very much for staying with us at HARRIS Hotel & Conventions Gubeng Surabaya and taking your time to write such a wonderful review. It is always our pleasure to make your stay memorable. We cannot wait to welcome you back soon in Surabaya. HARRISly Yours, Cogito Fans Relations Manager
H***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Strategic location... near Unair and PPNs... Rooms and bathrooms are okay, clean, comfortable but cramped... Restaurant is okay, food is delicious and varied but the restaurant space is still under renovation so it is less comfortable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Sep 2026
Thank you to all Harris fans. Thank you for your ratings and positive reviews. We at Harris Gubeng, Surabaya, are delighted to have served you and hope that our recent visit to Surabaya was even more memorable. We apologize if the ongoing renovations next to the restaurant caused any inconvenience, but the good news is that the renovations are on schedule and are expected to be completed within the next two months. Once again, we appreciate your interest and we at Surabaya hope to welcome you back again in the future. Sincerely, Kokito, Customer Relations Manager
Translated by Google Icon
See original
B***U
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and impressive.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Sep 2026
Thank you to all Harris fans! Thank you for choosing to stay at Harris Hotel & Conventions Kubeng Surabaya and for taking the time to share your wonderful experience with us. Your review motivates and encourages all of us at Harris Kubeng to continue working hard and maintaining the quality of our service. We hope to welcome you back to the City of Heroes again in the future. Sincerely, Kokito, Customer Relations Manager
Translated by Google Icon
See original
A***K
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It was a great experience for the family, with all the necessary items met. This hotel is truly perfect for children if we bring the family. This hotel is a perfect choice for our next trip.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
10 Sep 2026
Thank you to all Harris fans! Thank you for choosing to stay at Harris Hotel & Conventions Kubeng, Surabaya. We are delighted to have served you and hope that we were able to make your stay in Surabaya even more memorable. We look forward to welcoming you and your family back to Harris Kubeng again in the future. Sincerely, Kokito, Customer Relations Manager
Translated by Google Icon
See original
E***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Traveling alone is not fun, let's invite the family to stay together.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Sep 2026
Hello, Harris fans! Thank you for recommending Harris Gubeng Surabaya Hotel & Convention Center. We were truly delighted that you chose our hotel. We look forward to seeing you again in Surabaya. Thank you. Sincerely, Cogito, Customer Relationship Manager
Translated by Google Icon
See original
Profile Picture
febriyanto
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
very friendly and very enjoyable
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Sep 2026
Thank you, Mr. Febriyanto. Thank you for your top rating and positive review. We are very happy to hear that you had a memorable experience at Harris Gubeng Surabaya. We hope to welcome you back again soon. Sincerely, Kokito, Customer Relations Manager.
Translated by Google Icon
See original
Laras S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff are friendly, the food is delicious.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Sep 2026
Thank you, Ms. Laras. Thank you for choosing to stay at Harris Hotel & Conventions Kubeng Surabaya. We appreciate your excellent review and rating. We were delighted to serve you and the delicious food, and we hope this made your experience even more memorable. We look forward to welcoming you back soon. Sincerely, Kokito, Customer Relations Manager
Translated by Google Icon
See original
E***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel atmosphere is great, comfortable, and the service is good.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Sep 2026
Thank you to all of Harris's fans! Thank you for the top ratings and positive reviews. We were happy to serve you and hope to welcome you back soon. Sincerely, Kojito, Fan Club Relations Manager
Translated by Google Icon
See original
H***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The rooms are clean and comfortable, and the staff are friendly.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Sep 2026
Thank you, Harris's fans! Thank you for your reviews and positive ratings. We were delighted to serve you and hope we were able to make your visit to Surabaya even more memorable. We look forward to welcoming you back to the City of Heroes again. Sincerely, Kokito, Fan Club Relations Manager.
Translated by Google Icon
See original
Abu B.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Always satisfied staying here, the rooms are clean, the food is also varied.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Sep 2026
Thank you, Mr. Abu. Thank you for choosing our services every time you travel to Surabaya. We are very pleased to welcome and serve you again. Your compliments, especially regarding the cleanliness of the rooms and the food we serve, will motivate us to continue our work. We hope to welcome you back again. Sincerely, Kokito, Customer Relations Manager.
Translated by Google Icon
See original
A***u
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Friendly staff, varied and delicious food.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Sep 2026
Thank you to all Harris's fans! Thank you for your excellent reviews and ratings. We are delighted to have served you and enjoyed delicious food. We hope to welcome you back to Bandar Vera again. Sincerely, Kokito, Customer Relations Manager.
Translated by Google Icon
See original
I***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The rooms are comfortable and clean, the hotel location is close to Gubeng Station.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
31 Aug 2026
Dear valued guests of Harris Hotel & Conference Center, Thank you very much for choosing to stay with us and for sharing your valuable feedback. We look forward to welcoming you back again. Thank you again. Sincerely, Cogito, Customer Relationship Manager
Translated by Google Icon
See original
H***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very nice hotel in a very good area for you to choose in Surabaya.
Find this review helpful?
Accommodation's Reply
28 Aug 2026
Cheers HARRIS Fans, Thank you very much for staying with us at HARRIS Hotel & Conventions Gubeng Surabaya. Your kind words will encourage us even more to always deliver our best. We look forward to welcome you back soon. HARRISly Yours, Cogito Fans Relations Manager
R***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The location is strategic, and the service from all staff is excellent. The hotel facilities are quite complete, and the restaurant is spacious and offers a variety of food options.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
31 Aug 2026
Thank you to all of Harris's fans! Thank you for your positive ratings and reviews. We were delighted to serve you and hope we were able to make your visit to Surabaya even more meaningful. We look forward to welcoming you back to your home in Kota Pahlawan again. Sincerely, Kokito, Fan Club Relations Manager
Translated by Google Icon
See original
P***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very great affordable price, worth to the penny.
Find this review helpful?
Accommodation's Reply
28 Aug 2026
Cheers HARRIS Fans, Thank you very much for staying with us at HARRIS Hotel & Conventions Gubeng Surabaya and taking your time to write this wonderful review. Your kind words will encourage us even more to always deliver our best. We look forward to welcome you back soon. HARRISly Yours, Cogito Fans Relations Manager
L***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Okay, close to the city center, friendly staff, good and varied food, there is a gym and jacuzzi too.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Aug 2026
Thank you to all Harris fans. Thank you for taking the time to write a positive review for our hotel. We are delighted that you had a great experience with the Harris Athletes' service, the food we served, and the facilities we provided. Your satisfaction is our top priority. We hope that Harris Hotel Gubeng Surabaya will always be your choice when visiting Surabaya. Sincerely, Aldi Chandra Pratista, Front Office Manager
Translated by Google Icon
See original
Profile Picture
Jucka
icon-origin-TRAVELOKA
6.3
/10
Reviewed 4 week(s) ago
Get free laundry every day during your stay, 4 pieces. On the first day, my son's pants that were being laundered were already missing. Even though I had reminded the laundry staff to record the clothes I was washing on the laundry form provided, they just said it was okay, sir, no need, and the laundry form was just brought back empty without being filled out. Meanwhile, after the loss was confirmed, they only said they were responsible but did not admit that it was the staff's fault. And until now, there has been no form of responsibility. Even though I have been to Surabaya four times and stayed at Harris Gubeng three times. Usually I am with my work partner, but yesterday I brought my family. In the end, my family was disappointed and we will never return to stay at Harris Gubeng again. And it is highly not recommended for hotel guests to use the laundry service, you will lose all your clothes.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Aug 2026
Thank you, Mr. Jucka. Thank you for taking the time to review our hotel. We will follow up on your review and ensure that such an incident does not happen again in the future, whether to you, your family, or other guests staying with us. We sincerely hope that Harris Gubeng Surabaya Hotel will remain your first choice when you and your family visit Surabaya. Sincerely, Aldy Chandra Pratista, Front Office Manager
Translated by Google Icon
See original
daneil t.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Good service. Improve cleanliness.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
21 Aug 2026
Thank you, Mr. Daniel. Thank you for your valuable feedback. We apologize for any inconvenience you may have experienced, particularly regarding the cleanliness issue. This feedback will be taken into consideration, and we will evaluate and improve accordingly. We were delighted to serve you during your visit to City of Heroes and hope to welcome you back in the future and provide you with an even better stay experience. Sincerely, Kojito, Fan Club Relations Manager.
Translated by Google Icon
See original
W1ed C.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel staff was very friendly, and the room attendants were also honest. All room amenities were provided without asking. For example, the minibar was always stocked. Thank you, Harris, for making our holiday comfortable, enjoyable, and relaxing.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 Aug 2026
Thank you, Ms./Mrs. Weed, for choosing to stay at Harris Hotel & Conventions, Kubeng, Surabaya. We greatly appreciate your positive review. Your comments regarding the satisfactory facilities, our honesty, and friendliness will motivate us to continue providing the best service. We hope to welcome you back to Surabaya on another occasion. Sincerely, Kokito, Customer Relations Manager.
Translated by Google Icon
See original
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 HARRIS Hotel & Conventions Gubeng

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 8,957 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.7

Location

9.0

Service and Facilites

8.9

People often mention about HARRIS Hotel & Conventions Gubeng
All
Staff Friendliness (394)
Distance to City Center (361)
Bedroom (359)
Ambiance (348)
Variety (336)
Bathroom (325)
Taste (321)
Hotel Area (316)
Family Friendly (307)
Accessibility (296)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews HARRIS Hotel & Conventions Gubeng

Number of reviews per page
20
40
Customer reviews
A***i
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The hotel staff were friendly and provided excellent service. They ensured check-in was on time. Breakfast offered a varied menu.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Sep 2026
Thank you to all Harris's fans! Thank you for your positive ratings and feedback, especially regarding the friendliness of our staff and the delicious breakfast we serve. This motivates us to continue working hard and maintaining the quality of our service and products. We hope to welcome you back again soon. Sincerely, Kokito, Fan Club Relations Manager
Translated by Google Icon
See original
Sri S.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
It was really nice to stay here 😊
Find this review helpful?
Accommodation's Reply
18 Sep 2026
Cheers Ms. Sri, Thank you very much for staying with us at HARRIS Hotel & Conventions Gubeng Surabaya and taking your time to write such a wonderful review. It is always our pleasure to make your stay memorable. We cannot wait to welcome you back soon in Surabaya. HARRISly Yours, Cogito Fans Relations Manager
H***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Strategic location... near Unair and PPNs... Rooms and bathrooms are okay, clean, comfortable but cramped... Restaurant is okay, food is delicious and varied but the restaurant space is still under renovation so it is less comfortable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Sep 2026
Thank you to all Harris fans. Thank you for your ratings and positive reviews. We at Harris Gubeng, Surabaya, are delighted to have served you and hope that our recent visit to Surabaya was even more memorable. We apologize if the ongoing renovations next to the restaurant caused any inconvenience, but the good news is that the renovations are on schedule and are expected to be completed within the next two months. Once again, we appreciate your interest and we at Surabaya hope to welcome you back again in the future. Sincerely, Kokito, Customer Relations Manager
Translated by Google Icon
See original
B***U
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and impressive.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Sep 2026
Thank you to all Harris fans! Thank you for choosing to stay at Harris Hotel & Conventions Kubeng Surabaya and for taking the time to share your wonderful experience with us. Your review motivates and encourages all of us at Harris Kubeng to continue working hard and maintaining the quality of our service. We hope to welcome you back to the City of Heroes again in the future. Sincerely, Kokito, Customer Relations Manager
Translated by Google Icon
See original
A***K
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It was a great experience for the family, with all the necessary items met. This hotel is truly perfect for children if we bring the family. This hotel is a perfect choice for our next trip.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
10 Sep 2026
Thank you to all Harris fans! Thank you for choosing to stay at Harris Hotel & Conventions Kubeng, Surabaya. We are delighted to have served you and hope that we were able to make your stay in Surabaya even more memorable. We look forward to welcoming you and your family back to Harris Kubeng again in the future. Sincerely, Kokito, Customer Relations Manager
Translated by Google Icon
See original
E***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Traveling alone is not fun, let's invite the family to stay together.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Sep 2026
Hello, Harris fans! Thank you for recommending Harris Gubeng Surabaya Hotel & Convention Center. We were truly delighted that you chose our hotel. We look forward to seeing you again in Surabaya. Thank you. Sincerely, Cogito, Customer Relationship Manager
Translated by Google Icon
See original
Profile Picture
febriyanto
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
very friendly and very enjoyable
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Sep 2026
Thank you, Mr. Febriyanto. Thank you for your top rating and positive review. We are very happy to hear that you had a memorable experience at Harris Gubeng Surabaya. We hope to welcome you back again soon. Sincerely, Kokito, Customer Relations Manager.
Translated by Google Icon
See original
Laras S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff are friendly, the food is delicious.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Sep 2026
Thank you, Ms. Laras. Thank you for choosing to stay at Harris Hotel & Conventions Kubeng Surabaya. We appreciate your excellent review and rating. We were delighted to serve you and the delicious food, and we hope this made your experience even more memorable. We look forward to welcoming you back soon. Sincerely, Kokito, Customer Relations Manager
Translated by Google Icon
See original
E***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel atmosphere is great, comfortable, and the service is good.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Sep 2026
Thank you to all of Harris's fans! Thank you for the top ratings and positive reviews. We were happy to serve you and hope to welcome you back soon. Sincerely, Kojito, Fan Club Relations Manager
Translated by Google Icon
See original
H***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The rooms are clean and comfortable, and the staff are friendly.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Sep 2026
Thank you, Harris's fans! Thank you for your reviews and positive ratings. We were delighted to serve you and hope we were able to make your visit to Surabaya even more memorable. We look forward to welcoming you back to the City of Heroes again. Sincerely, Kokito, Fan Club Relations Manager.
Translated by Google Icon
See original
Abu B.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Always satisfied staying here, the rooms are clean, the food is also varied.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Sep 2026
Thank you, Mr. Abu. Thank you for choosing our services every time you travel to Surabaya. We are very pleased to welcome and serve you again. Your compliments, especially regarding the cleanliness of the rooms and the food we serve, will motivate us to continue our work. We hope to welcome you back again. Sincerely, Kokito, Customer Relations Manager.
Translated by Google Icon
See original
A***u
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Friendly staff, varied and delicious food.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Sep 2026
Thank you to all Harris's fans! Thank you for your excellent reviews and ratings. We are delighted to have served you and enjoyed delicious food. We hope to welcome you back to Bandar Vera again. Sincerely, Kokito, Customer Relations Manager.
Translated by Google Icon
See original
I***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The rooms are comfortable and clean, the hotel location is close to Gubeng Station.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
31 Aug 2026
Dear valued guests of Harris Hotel & Conference Center, Thank you very much for choosing to stay with us and for sharing your valuable feedback. We look forward to welcoming you back again. Thank you again. Sincerely, Cogito, Customer Relationship Manager
Translated by Google Icon
See original
H***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very nice hotel in a very good area for you to choose in Surabaya.
Find this review helpful?
Accommodation's Reply
28 Aug 2026
Cheers HARRIS Fans, Thank you very much for staying with us at HARRIS Hotel & Conventions Gubeng Surabaya. Your kind words will encourage us even more to always deliver our best. We look forward to welcome you back soon. HARRISly Yours, Cogito Fans Relations Manager
R***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The location is strategic, and the service from all staff is excellent. The hotel facilities are quite complete, and the restaurant is spacious and offers a variety of food options.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
31 Aug 2026
Thank you to all of Harris's fans! Thank you for your positive ratings and reviews. We were delighted to serve you and hope we were able to make your visit to Surabaya even more meaningful. We look forward to welcoming you back to your home in Kota Pahlawan again. Sincerely, Kokito, Fan Club Relations Manager
Translated by Google Icon
See original
P***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very great affordable price, worth to the penny.
Find this review helpful?
Accommodation's Reply
28 Aug 2026
Cheers HARRIS Fans, Thank you very much for staying with us at HARRIS Hotel & Conventions Gubeng Surabaya and taking your time to write this wonderful review. Your kind words will encourage us even more to always deliver our best. We look forward to welcome you back soon. HARRISly Yours, Cogito Fans Relations Manager
L***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Okay, close to the city center, friendly staff, good and varied food, there is a gym and jacuzzi too.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Aug 2026
Thank you to all Harris fans. Thank you for taking the time to write a positive review for our hotel. We are delighted that you had a great experience with the Harris Athletes' service, the food we served, and the facilities we provided. Your satisfaction is our top priority. We hope that Harris Hotel Gubeng Surabaya will always be your choice when visiting Surabaya. Sincerely, Aldi Chandra Pratista, Front Office Manager
Translated by Google Icon
See original
Profile Picture
Jucka
icon-origin-TRAVELOKA
6.3
/10
Reviewed 4 week(s) ago
Get free laundry every day during your stay, 4 pieces. On the first day, my son's pants that were being laundered were already missing. Even though I had reminded the laundry staff to record the clothes I was washing on the laundry form provided, they just said it was okay, sir, no need, and the laundry form was just brought back empty without being filled out. Meanwhile, after the loss was confirmed, they only said they were responsible but did not admit that it was the staff's fault. And until now, there has been no form of responsibility. Even though I have been to Surabaya four times and stayed at Harris Gubeng three times. Usually I am with my work partner, but yesterday I brought my family. In the end, my family was disappointed and we will never return to stay at Harris Gubeng again. And it is highly not recommended for hotel guests to use the laundry service, you will lose all your clothes.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Aug 2026
Thank you, Mr. Jucka. Thank you for taking the time to review our hotel. We will follow up on your review and ensure that such an incident does not happen again in the future, whether to you, your family, or other guests staying with us. We sincerely hope that Harris Gubeng Surabaya Hotel will remain your first choice when you and your family visit Surabaya. Sincerely, Aldy Chandra Pratista, Front Office Manager
Translated by Google Icon
See original
daneil t.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Good service. Improve cleanliness.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
21 Aug 2026
Thank you, Mr. Daniel. Thank you for your valuable feedback. We apologize for any inconvenience you may have experienced, particularly regarding the cleanliness issue. This feedback will be taken into consideration, and we will evaluate and improve accordingly. We were delighted to serve you during your visit to City of Heroes and hope to welcome you back in the future and provide you with an even better stay experience. Sincerely, Kojito, Fan Club Relations Manager.
Translated by Google Icon
See original
W1ed C.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel staff was very friendly, and the room attendants were also honest. All room amenities were provided without asking. For example, the minibar was always stocked. Thank you, Harris, for making our holiday comfortable, enjoyable, and relaxing.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 Aug 2026
Thank you, Ms./Mrs. Weed, for choosing to stay at Harris Hotel & Conventions, Kubeng, Surabaya. We greatly appreciate your positive review. Your comments regarding the satisfactory facilities, our honesty, and friendliness will motivate us to continue providing the best service. We hope to welcome you back to Surabaya on another occasion. Sincerely, Kokito, Customer Relations Manager.
Translated by Google Icon
See original
Number of reviews per page
20
40