Had a great stay at Harris Hotel Gubeng Surabaya. The room was clean and comfortable, with consistently cool air conditioning and a superb view that made the stay even more enjoyable. The hotel is well maintained, with clean, carpeted corridors that create a pleasant atmosphere throughout the property. The facilities are excellent, including five lifts that make getting around quick and convenient, as well as ample parking spaces for guests. The food was delicious, with a good variety of options to choose from. The staff were friendly and helpful throughout our stay. Highly recommended for anyone visiting Surabaya!

Enjoyed free afternoon snacks and drinks. Nice rooms, complete amenities, clean rooms, and friendly staff.

Recommended for those planning activities in the Tunjungan area. Its strategic location.

Excellent! The difference of 100K from the hotel next door is already a 5-star hotel. The most amazing thing and what makes this hotel *excellent* is because their *service* is very VVIP and incredibly friendly. How could it not be: 1. Entering the hotel, greeted by employees who open the right and left doors, the entrance door is opened, always greeted with good morning/afternoon/evening by employees. That! What makes this hotel win a lot. Even though *service* like that is minimal cost, only capital of words, smiles and a little energy to open the door, but not all hotels can. That's why I said earlier, this hotel feels like you are in a 5-star hotel and are a VVIP guest. That's where the Harris Hotel wins a lot. 2. Entering the spacious, neat, and comfortable *ambient* lobby area. Then in the *full carpet* alley/hallway/corridor, clean, fragrant, and yes, this *feels* like a very expensive hotel. 3. Even though the rooms and other things are very ordinary, not too special, but they can pack it neatly, fragrant, clean, even the size of a regular room can *feel* expensive. 4. With this price, you get facilities equivalent to a 5-star hotel and *VVIP* service, this is very *worthy*. No wonder this hotel is a favorite for civil servants in offices and *events*. Because the food is very varied, delicious, and clean.

The best.... Always like staying at Harris Hotel.

Clean, strategic, cool, complete breakfast and it tastes delicious.

The smart room is perfect for solo travelers who don't need a large room but want a comfortable and practical rest. A smart TV is available, but you have to use your own account. Amenities are complete, except for cotton balls and a hairdryer. Hot water works well. Housekeeping and cleanliness could be improved. The hotel staff is smiling and helpful, but their friendliness could be improved.

The hotel is very comfortable, with fast Wi-Fi, clean rooms, and a great location. After a long day of meetings, I still felt at home hanging out. It's worth it for those who frequently travel on business trips!

Kids friendly hotel, strategic location, clean rooms, fast friendly service, spacious parking area.

The only minus is that the room is not soundproof, otherwise it is very satisfactory.

Very impressive both in terms of location, service & facilities, room comfort, cleanliness and food menu, it's all okay 👍

Excellent, delicious breakfast, complete facilities, friendly staff.

Room services are so good and the staff helpful and friendly.

My favorite thing about this place is the view of Surabaya, which is stunning and beautiful both morning, afternoon, and evening. The hotel interior is beautiful, and the rooms are clean.

The bathroom smells bad, but I told the receptionist about it when I checked out. Thank you.

The staff was very friendly and helpful. Check-in was also easy, with no long waits. Thank you for your excellent service.

The location is in the heart of the city, easy access, quiet atmosphere, but unfortunately the size of the toilet & bathroom is very small, not comfortable for bathing 🥲

A memorable experience staying here for the third time.

Stayed 3 days at the hotel with family and was greeted with hospitality, the children were very happy playing in the pool, wow, what's interesting is that there is a jacuzzi... There is a steamer too...

Very comfortable and clean, the children feel comfortable.